The document outlines the key competencies of an effective leader, including analyzing issues, knowing the business, inspiring people, empowering others, coaching and providing feedback, modeling professionalism, getting results, showing vision, communicating effectively, valuing people, handling challenges, promoting teamwork, and more. Effective leaders gather relevant information to solve problems, make sound decisions, assess skills, understand business trends and goals, inspire commitment, delegate tasks, coach subordinates, provide feedback, take responsibility, eliminate barriers, communicate vision, listen to others, respect people, remain calm in difficult situations, and encourage collaboration.
2. Analyzes Issues
Accurately analyzes situations
Gathers relevant information
Finds solutions to hard-to-comprehend problems
Makes sound decisions
Thinks creatively
Accurately assesses people’s skills and abilities
3. Knows the Business
Is aware of business and industry trends
Understands how various organizational functions operate and
interrelate
Understands the major opportunities and threats which the
organization faces
Draws accurate conclusions from financial and numerical data
Helps the organization attain its goals by obtaining necessary
resources
Organizes resources to maximize profits and minimize costs
Taps resources not available to others
4. Inspires People
Develops commitment and passion in others to accomplish
objectives
Sets an example of effective leadership
Attracts followers through personal qualities such as energy and
charisma
Sparks people to do their work with willingness and enthusiasm
Continuously works on self-improvement
5. Empowers Others
Clarifies roles and responsibilities of others
Delegates important tasks, not just what he/she does not like to do
Gives authority corresponding with responsibility
Before assigning tasks to individuals, makes sure they have the
expertise
and resources to get them done
Shares power and influence in an effort to accomplish
organizational goals
6. Coaches and Provides
Feedback
Effectively coaches subordinates
Encourages individuals to develop their skills
Helps people reach sound conclusions and judgments
Provides frequent feedback to people regarding their performance
Provides people with feedback that will help them develop and
realize their full potential
7. Models Professionalism
Follows through on commitments and promises to people
Gives credit and recognition where due
Takes responsibility for his/her words
Upholds organizational values in all business dealings
Seeks candid feedback from others
8. Gets Results
Searches for and seizes opportunities
Gets things done
Eliminates barriers to getting things done
Embodies and promotes an entrepreneurial attitude
Sets challenging goals that stretch performance levels
Quickly distinguishes between important and unimportant tasks
9. Shows Vision
Creates long-term vision and goals for the organization
Is aware of the possibilities which exist for business profitability and
growth
Communicates the vision clearly or simply
Creates mechanisms to support the vision
Inspires and energizes other to commit to the vision through
discussion and involvement
10. Communicates
Effectively
Communicates in an open, candid manner
Presents information in a way that is easily understood
Solicits the ideas of others
Explains business goals or challenges in a clear and simple manner
Listens carefully to what people say
11. Values People
Treats people with respect
Is warm and approachable
Tolerates diverging viewpoints
Demonstrates sensitivity to the needs of individuals
Promotes effective relationships characterized by mutual
give-and-take
12. Handles Challenges
Can handle changing priorities
Shows perseverance in the face of barriers
Stays calm in crisis situations
Copes well with multiple demands
Confront problems
13. Promotes Teamwork
Encourages collaborative relationships
Links the goals of the team to those of the rest of the organization
Respects people’s talent
Promotes collaboration by providing support and help to others
Shares knowledge and expertise with others