Social Media and Social Networking using SharePoint 2010
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Learn the Social Networking capabilities of SharePoint 2010 that improves organizational collaboration & communication in-turn driving business value from the experts at Netwoven and AvePoint.
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Social Media and Social Networking using SharePoint 2010
- 2. Slide # Enabling Intelligent Enterprises Agenda Time Topic 09:00 – 09:15 Introduction Microsoft Netwoven AvePoint 09:15 – 10:15 Social Networking and Social Media Niraj Tenany, Netwoven 10:15 – 10:25 BREAK 10:25 – 11:30 SharePoint 2010 Matthew Maher, Netwoven 11:30 – 11:50 AvePoint Lucas Dredge, AvePoint 11:50 – 12:00 Wrap Up, QA and Raffle
- 3. Slide # Enabling Intelligent Enterprises November Event Sponsors Event Sponsored By Microsoft, Netwoven, AvePoint
- 4. Slide # Enabling Intelligent Enterprises Seminar Objectives • Seminar is part of the Expert Series • FREE ½ Day event (Monthly or Quarterly) • Provide intermediate / advanced content on relevant new technologies by Microsoft – Taxonomy in SharePoint 2010 – Business Intelligence Using SharePoint 2010 – Web Content Management using SharePoint 2010 – Windows Azure for your business – Social Networking using SharePoint 2010 • Key differentiator for the expert series – Seasoned consultants are presenters in the event – An ISV partner presents with the consultants. The ISV’s product is integrated with the expert series topic
- 5. Slide # Enabling Intelligent Enterprises Netwoven Background Founded in 2001 by former Microsoft executives Top talent from industry Firm leadership comprised of Microsoft, Accenture, Oracle and Intel talent Former senior executive of Wipro, Infosys, McKinsey on our board US headquartered company with development center in India Save the Children
- 6. Slide # Enabling Intelligent Enterprises Netwoven Services Industry Verticals Life Sciences Financial Services Energy Manufacturing Not For Profit Software Netwoven Technology Services Enterprise Content Management Business IntelligenceBusiness Process Management Netwoven Solution Practices
- 7. Slide # Enabling Intelligent Enterprises Key Solution Areas Solution Area Description Out-Tasking Your SharePoint 2010 SharePoint managed services with L1, L2 and L3 support Upgrading to SharePoint 2010 Upgrade intranet, extranet or internet sites Social Networking Using SharePoint 2010 Build communities with SharePoint Document Management with SharePoint 2010 Develop or Migration document management systems to SharePoint Business Intelligence with SharePoint 2010 Develop reports, dashboards and map based drill downs with SharePoint Portal and Collaboration with SharePoint 2010 Developing intranet and collaboration sites using SharePoint Web Content Management with SharePoint 2010 Develop intranet and extranet sites using SharePoint
- 9. Social Media and Social Networking Niraj Tenany, Netwoven, Inc.
- 10. Slide # Enabling Intelligent Enterprises Objectives • Participants understand the Social Networking and Social Media landscape • Participants have some takeaways on the value proposition of Social Networking and Social Media in their organizations • Participants understand at a high level on how to start a Social networking and Social Media project • Participants understand the features and functions of SharePoint 2010 to support their Social Networking and social media efforts.
- 11. Slide # Enabling Intelligent Enterprises Agenda • Why Social Networking and Social Media? • Terminology • Types of Social Interactions • Embarking on Social Media and Social Networking in your organization • Features and functions of SharePoint 2010 to support Social Networking and Social Media
- 12. Slide # Enabling Intelligent Enterprises Why Social Media and Social Networking? • Collaboration is just not important, it is essential • Global workgroups • Mobility
- 13. Slide # Enabling Intelligent Enterprises Why Social Media and Social Networking
- 14. Slide # Enabling Intelligent Enterprises Terminology • Social Computing • Social Media • Social Networking • Online Communities • Web 2.0
- 15. Slide # Enabling Intelligent Enterprises Social Computing • Computation means applying a defined set of procedures to solve a particular problem • Social Computing – People become part of the overall computation system by examining, analyzing and addressing the issues • Role of software in social computing is to support the way people interact
- 16. Slide # Enabling Intelligent Enterprises Social Media • Group of new kinds of online media which share the following characteristics: • Participation • Openness • Conversation • Community • Connectedness – Empower and enable conversations digitally
- 17. Slide # Enabling Intelligent Enterprises Social Media • Wikis • Blogs • Micro Blogging • Podcasts • Social Networks • Forums • Connected Communities • Social Bookmarking
- 18. Slide # Enabling Intelligent Enterprises Social Networking • Grouping of individuals into specific groups • Improve communication with customers and partners • Improve communication with employees
- 19. Slide # Enabling Intelligent Enterprises Online Communities • Group of people who regularly interact with each other on a website • Members are united by a common activity or interest
- 20. Slide # Enabling Intelligent Enterprises Web 2.0 • Term coined by Tim O’ Reilly for the interactive use of the internet • Set of economic, social, and technology trends that collectively form the basis for the next generation of the Internet—a more mature, distinctive medium characterized by user participation, openness, and network effects.” • Online communities and Social Networking are part of web 2.0 • User Generated Content such as Blogs are part of web 2.0 • Has an element of Rich User Experience using technologies termed as Rich Internet Applications (RIA)
- 21. Slide # Enabling Intelligent Enterprises Types of Social Interactions
- 22. Slide # Enabling Intelligent Enterprises Types of Social Interactions • Social Software For The Enterprise (SSE) • Externally Facing Social Software (EFSS) • Social Software for extending customer relationships (SSECR)
- 23. Slide # Enabling Intelligent Enterprises Social Software for the Enterprise (SSE) • What is SSE? • Use of Social technologies in the enterprise to increase productivity • Drivers • Globalization • New generation of the workforce • Use Cases • Increased knowledge sharing • Better access to expertise • Increased innovation
- 24. Slide # Enabling Intelligent Enterprises Social Software for the Enterprise (SSE) Drive collaboration & social interaction Capture & share tacit knowledge Discover content in new ways Capture the “wisdom of the masses” via social feedback Build a sense of connection to the company New workers expect social tools in the workplace
- 25. Slide # Enabling Intelligent Enterprises Social Software for the Enterprise (SSE) – Key Functionality • Blogs • Wikis • Micro blogs • User Generated Videos • Discussion Forums • Idea generation innovation tools • Social Networks • Team Spaces
- 26. Slide # Enabling Intelligent Enterprises Social Software for the Enterprise (SSE)
- 27. Slide # Enabling Intelligent Enterprises Social Software for the Enterprise (SSE)
- 28. Slide # Enabling Intelligent Enterprises Externally Facing Social Software (EFSS) • What is EFSS? – Use of social technologies in the enterprise to extend relationships with the outside world • Drivers – Globalization – New generation of the workforce • Use Cases • Support external teaming, communities and networking • Participants create, organize and share content amongst themselves or with the host and exploit social relationships
- 29. Slide # Enabling Intelligent Enterprises Externally Facing Social Software (EFSS) – Key Functionality • Support very large scale deployments • Emphasize slick end user design since training is not generally feasible • Rich audio and video content • Simple and speedy options for finding objectionable content
- 30. Slide # Enabling Intelligent Enterprises Externally Facing Social Software (EFSS) – Key Functionality • Blogs • Wikis • Discussion Forums • Social Tagging • Moderation • Subscribe / Follow • Social profiles • Ratings • Recommendations • Roles and Access Control • User Management • Document Sharing
- 31. Slide # Enabling Intelligent Enterprises Externally Facing Social Software (EFSS)
- 32. Slide # Enabling Intelligent Enterprises Social Software For Extending Customer Relationships (SSECR) • What is SSECR? – Encourages many to many particiation among internal users, as well as customers, partners, affiliates to support sales, marketing and customer service processes • Drivers • Use Cases – Sharing ideas for innovation – Co-developing new products and services – Generating brand awareness – Assisting the sales process
- 33. Slide # Enabling Intelligent Enterprises Social Software For Extending Customer Relationships (SSECR) • Blogs • Wikis • Bookmarking • Tagging • Chat • Search • Polls and voting • Surveys • Reviews • Ratings
- 34. Slide # Enabling Intelligent Enterprises Social Software For Extending Customer Relationships (SSECR)
- 35. Slide # Enabling Intelligent Enterprises Planning for Social Media and Social Networking in your Organization Planning Iteration - 1 Iteration – 2 . . . Iteration N
- 36. SharePoint 2010 for Social Networking and Social Media Matthew Maher – Principal Consultant, Netwoven, Inc.
- 37. Slide # Enabling Intelligent Enterprises Agenda • Review the list of SharePoint 2010’s Social Features (5 min.) • Explore the new My Site and its features (20 min.) • Explore Social Features (10 min.) • Explore Social Sites (10 min.) • Internet use cases (10 min.)
- 38. Slide # Enabling Intelligent Enterprises Social Features in SharePoint 2010 • Managed Metadata SA • Keywords, Tags and Notes, Auto suggest • Ratings • Content, Documents • Social Sites and Lists • Wikis, Enterprise Wikis, Blogs, Discussion Boards • My Sites
- 39. Slide # Enabling Intelligent Enterprises My Sites • What are they? • “My Site Web sites are personal sites in Microsoft SharePoint Server 2010 that provide users in an organization with a rich set of social networking and collaboration features.” –TechNet • Who can use them? • Enabled in the User Profile Service Application • Why did they get a bad rap in 2007? • What about Governance? • Storage, Training, duplication of data
- 40. Slide # Enabling Intelligent Enterprises My Site Architecture My SiteMy Site My Newsfeed My Custom Page My Profile MySite Host My Site My Content User Profile Search Managed Metadata
- 41. Slide # Enabling Intelligent Enterprises My Site Features • Profile • Organization Browser • Tags and Notes • Note Board • Ask Me About • My Newsfeed • Finding Experts
- 42. Slide # Enabling Intelligent Enterprises My Site Governance concerns • Storage • Training • Misplacing Content • Recreating functionality in a silo
- 43. Slide # Enabling Intelligent Enterprises Wrap Up and QA • Fill out your evaluation forms • Participate in the Raffle (add your business card)
- 44. Slide # Enabling Intelligent Enterprises Wrap Up and QA • Netwoven Information Sources – Blogs.netwoven.com – www.netwoven.com • AvePoint Information Sources – www.AvePoint.com • Microsoft Information Sources – www.microsoft.com
- 45. Slide # Enabling Intelligent Enterprises Contacts • Alexia Moore - alexiam@microsoft.com • Bill Wood - wwood@netwoven.com • Niraj Tenany – ntenany@netwoven.com • Nick Carr - nick.carr@avepoint.com