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New Madison Ave: Data & Marketing Technology Solutions – April 2015

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New Madison Ave: Data & Marketing Technology Solutions – April 2015

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New Madison Ave., is a professional services firm, founded in 2003, delivering strategic and tactical data and technology enabled marketing solutions to encourage behaviors, create competitive advantage and drive top line growth for marketing organizations.

New Madison Ave., is a professional services firm, founded in 2003, delivering strategic and tactical data and technology enabled marketing solutions to encourage behaviors, create competitive advantage and drive top line growth for marketing organizations.

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New Madison Ave: Data & Marketing Technology Solutions – April 2015

  1. 1. New Madison Ave Data & Marketing Technology Solutions for Competitive Advantage.
  2. 2. What we do We deliver strategic & tactical data solutions • Translate strategy into technology • Choreograph data & technology across the marketing organization • Fuse technology into the DNA of marketing: practice, people & culture • Create data visualizations that quickly and effectively tell the data story 24/24/2015
  3. 3. Our Thinking Data & Marketing Technology Solutions Solutions that encourage behaviors Strategic | Tactical | Operational Top Line Growth Differentiation Loyalty Productivity Custom Exclusivity 34/24/2015
  4. 4. What sets us apart We know this space cold! We are a unique blend of marketing execs turned geeks, former CIOs and creative technologists joined together to devise and execute technology-enabled business solutions, that tell your story with data. 4/24/2015 4
  5. 5. What sets us apart Our Data Product Perspective Creating data solutions takes all the traditional technology skills Analytics, data base systems, API’s, integration and reporting But, creating data products takes all this and more. To build compelling data products you have to tell a story using advanced visualization and features that encourage engagement use and referrals. We do this in a way that reduces risk and improves end-user adoption. 4/24/2015 5
  6. 6. Our Approach Prove there is demand for a data product Identify and engage advocates Gather usability intelligenc e Roadmap Reduce Cost Pivot Quickly 4/24/2015 6 Start Small and Evolve
  7. 7. Our Methodology Discover Objective Useability Data Scope Budget Design Information Architecture User Journey Gameification User Interface Design Visualizations Develop Versions Data Integration Test Cases Data Operating Procedures Deploy Customized New Product Release Process
  8. 8. Our Methodology We apply proprietary and custom methodology Strategic Planning – Art of the Possible™ Tactical Effectiveness – Gamification Creative Visualization – HorizontalData™ Business Process Management Project Management Integration & Change Management 4/24/2015 8
  9. 9. Our Unique Offering Agency Industry Experience Strategic Perspective Media Information Architecture Industry Contacts Partners 4/24/2015 9
  10. 10. Our Product Clients & Case Histories
  11. 11. The company we keep 4/24/2015 11
  12. 12. 4/24/2015 12 The Challenge Horizon Media plans and buys $5 billion of media for their clients per year. However, they never understood the process and cost structure of producing monthly client reports. Our evaluation disclosed that they were spending in excess of $15 million a year producing reports and that the quality of reports were inconsistent due to rekeying of data into Excel worksheets. Additionally, we identified a data analytics tools gap as well as the need for more timely response to new business and new client dashboard needs. The Solution • Working with the client’s Microsoft technology and STRATA buying system, we developed a media business intelligence platform, including a media data warehouse, analytic modeling, api’s for data access and a flexible data integration platform that allows easy appending of third party data. • We developed the framework for a media & marketing business practice to oversee agency data management while developing data visualization and high-end analytic tools and services. Business Benefits Business Benefits • Improved Productivity: Early results are promising, month end reporting overhead has been cut in half. • New Revenue Channels: Successfully launched an internal analytics council, and designed and developed strategic BI dashboards for 6 Horizon clients providing new, recurring revenue streams. • Business Development: Quick turn-around, highly functional prototype dashboards provided functional demonstrations of Horizon’s BI Dashboarding capabilities. Our Product Horizon Media
  13. 13. The Challenge A leader in children’s books, Scholastic sought to extend beyond its traditional in-school distribution, to reach customers more directly through an aggressive e-channel sales growth strategy. The Solution • Designed a technology strategy to develop multiple, consumer oriented B2B and B2C web stores on one system. • Decreased development cycles from 9 months to 4, allowing for 3 major new releases per year. • Implemented state of the art merchandising, like site search to improve product findability, and a content management system to manage 2 million unique pages. • Developed a social media site that made it easy for teachers to share and access lesson plans and content. Our Product: Scholastic Business Benefit • Reduced IT costs due to accelerated development. • Increase sales though improved online merchandising. • Improved retention by opening new social channels that created a sense of community.
  14. 14. The Challenge Vineyard Vines had built successful point of sale, call center and web businesses, but they were not integrated. They sought an omnichannel strategy to deliver the high level of service and convenience their high end customers expect across all channels.The Solution • Using IBM Websphere Commerce technology, we pulled all three channels together onto one common platform. • Implemented state of the art capabilities such as a recommendation engine to encourage upsells and cross-sells and a dynamic content management system to improve e-mail communications and deliver targeted promotions. • Improved online merchandising by upgrading navigation and search, and increasing product image sizes Our Product: Vineyard Vines Business Benefit • Cross channel convenience, such as buy online/return to store. • Improved customer service with on the spot history of previous orders regardless of the channel customer used. • Increased marketing and merchandising effectiveness with unified and enhanced customer experience.
  15. 15. The Challenge Recognized as the foremost museum of modern art in the world, MOMA sought to aggressively expand and increase e-commerce sales thru alternative channels. The Solution • Conducted system audit that identified strategic technology, business and brand opportunities • Designed and developed Gift Registry Program to capitalized on engagements, birthdays, etc. Business Benefit • Lifted web-store sales by creating new purchase occasions • Increased retention through customer registration and gift occasion notifications Our Product: The Museum of Modern Art
  16. 16. 4/24/2015 16 The Challenge • Marketing organizations are awash with data, but they often rely heavily on manual reporting to monitor Key Performance Indicators (KPIs). Stakeholders often have difficulty retrieving the right data at the right time. Also, due to the complexity in producing reports, they are often late, out of date and costly to prepare resulting in a significant gap between stimulus and strategic execution.The Solution • We design and develop comprehensive, visualization tools and data products that bring together all the vertical data into one horizontal view of data across all marketing channels that tells a consistent and true story of the data. • Employ APIs to create automated pulls of data directly from their source eliminating costly, error prone manual efforts. Business Benefits Our Product Marketing Business Intelligence Business Benefits • We believe that bringing complex data together in one, easy to access place is a powerful capability that marketers can leverage to create savings and revenue opportunities. *Specific Case Histories available upon request
  17. 17. The Marketing Technology Playbook – Big Data By Edward Cannon The Marketing Technology Playbook – Big Data Written to help marketers and information technology professionals who partner with the marketing function be successful with marketing business intelligence and big data technologies. By providing concise, actionable information in easy to understand language that can be mastered quickly, the book aims to: 1. Demystify technology for non-technical marketing professionals who have to make technology decisions. 2. Help marketers feel confident and able to make well-informed marketing technology decisions 3. Help information technology professionals who partner with the marketing function be successful with marketing business intelligence and big data technologies. © 2013 by New Madison Ave Media, LLC. All rights reserved. 17
  18. 18. Our Team
  19. 19. Our Team Ed Cannon – Founder, General Partner Ed is the CMO’s CIO. For Ed, technology is a creative experience in which success can usually be measured. Prior to founding New Madison Ave, Ed held Chief Information Officer position’s for branded companies such as Sony, MTV and Grey Global Group. He was instrumental in creatively integrating business strategy, marketing and technology that drove new ways of doing business, especially in marketing and media functions. He managed organizations of 300+ with combined operating and capital budgets in excess of $100 million. Ed’s talents are not limited to technology and business process optimization. He has extensive experience in marketing from an advertiser, media supply and agency perspective. Known as Grey Advertising’s “secret weapon”, Ed was a member of the creative team that developed the highly successful advertising campaign, “Oracle: Software Powers the Internet,” that repositioned Oracle from a data base company to an internet company. 19
  20. 20. Our Team Rob Kingston – Project Leader With over 20 years in advertising and integrated communications management, Rob has spent the past 5 years at NMA applying his considerable marketing expertise, holistic strategic vision and technology know-how to help translate strategy into data and technology enabled business solutions. Rob’s proven record in inspiring and delivering broad based integrated communications campaigns for leading brands like AT&T, Oracle, Unisys, Toyota, BellSouth and Pfizer provides a unique perspective to bridge the gap between IT and Marketing initiatives. Rob is a collaborative leader and strategic thinker who sees the big picture while anticipating risks and maintaining visibility to the impact of tactics upon the overall business. Rob is skilled at leading complex projects and programs and is a forceful advocate for sponsors and stakeholders, gaining the respect of clients for his knowledge of their business, respect for their issues and ability to apply key learnings to address current challenges. 20
  21. 21. We look forward to working with you Ed Cannon: 203-536-0604 edcannon@newmadisonave.com Rob Kingston: 914-406-0604 rkingston@newmadisonave.com New Madison Ave: www.newmadisonave.com 21
  22. 22. Thank You

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