1. Mastering Communication Between the Funeral Director and the Embalmer Presented by Shun Newbern, CFSP CFDA & ACC Convention, San Diego, CA June 15, 2010
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9. Funeral Home Functions CFDA & ACC Convention, San Diego, CA June 15, 2010 Service Funeral, direct burial, Direct cremation, shipping, Memorial, reception, Preparation Decedent identification, Bathing, feature set, Embalming, casketing Arrangement First Call, planned Services, follow up
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