2. • To alleviate claims and disputes, coordinated change orders that clearly stated the scope of work
to be performed and cost.
TECHNICAL CONSULTANT 2014-Present
Freelance
• Knowledgeable in the latest computer and networking trends. Provided guidance to over thirty
clients with regard to technology and the selection and procurement process. Researched pricing
to provide customer with best value.
• Defined hardware, software, and network requirements, and set up and configured new systems.
• Troubleshot and resolved customer issues with computer hardware, software, and servers.
• Provided user support and software training.
TRIB-TOTAL MEDIA 2013-2015
Photographer
• Attended and shot photographs for breaking news stories, parades, sporting events, graduations,
community and social events, and food establishments to accompany news stories. Published
more than 200 photographs in Valley News Dispatch and Pittsburgh Tribune Review.
• Performed editing and improvement of photographs using Photoshop and Lightroom software
and submitted photos in a timely manner for approval by the Editor-in-Chief. Achieved 100%
acceptance.
MARRIOTT INTERNATIONAL 2011-2012
Management Internship/Front Desk Representative
• Attended daily supervisory meetings, observed manager/customer interactions, and assisted with
the completion of daily reports.
• Projected a high level of professionalism as front desk agent and first point of contact to guests.
• Assigned job duties to employees involved in customer-facing roles.
• Resolved customer complaints and concerns in a timely manner with strong verbal skills.
RADIOSHACK 2010-2011
Tech Specialist & Sales Representative
• Achieved top sales representative status in Pittsburgh. Provided exceptional customer service.
• Served as liaison to other RadioShack locations and instructed associates in the use of Apple
products and other technology.
EDUCATION
Penn State University Community College of Allegheny County
Graduated: May 2016 Graduated: May 2012
Major: B.S. Organizational Leadership Hospitality, Restaurant & Institutional Mgmt.
GPA: 3.67 in major GPA: 3.5 Dean’s List across 3 semesters