1. Nicholas P. Rossi
336 Grant St. #410 Denver, CO 80203
Phone: 303/668-4479 ● Email: nicholas.is.rossi@gmail.com
EMPLOYMENT
ServiceSource
Denver, CO 80202
Senior Sales Representative
January 2013 – Present *Promoted April 2014
 Manage and drive sales cycle for over 1,000 accounts per quarter
 Up-sell maintenance and support contracts for a global telecom client
 Establish and promote relationships in the channel for client's largest reseller in North America
 Increase renewal rates in the channel
 Daily data integrity duties in both Servicesource's CRM and client programs, including SAP,
Salesforce, and Clarify
 Solve complex support and customer satisfaction issues prior, during, and after renewal events
 Help map and standardize intricate client processes
Rossi Staffing, LLC
Denver, CO 80222
Special Projects Manager
January 2011-December 2012
 Maintain up-to-date cloud database of candidates for open positions
 Draft and prepare materials for college fairs, job fairs, and other promotional events
 Negotiate placement and bill-rate fees for client job orders
 Recruit new candidates and clients through a variety of methods including:
o Networking events
o Job/Career fairs
o Internet databases
o Cold-calling
 Conduct interviews with prospective candidates
 Offer resume and cover letter coaching
 File and organize client and candidate files
 Manage and process biweekly payroll
 Prepare and forward invoices
Yellowbook USA
Denver, CO 80216
Associate Manager-Distribution
January 2010-January 2011
 Prepare, update, and cross-check spreadsheets in Microsoft Excel

2.  Organize, manage and coordinate distribution market activities to ensure complete and accurate
distribution of the company’s product at the lowest possible cost
 Analyze budget reports on a day-to-day basis and submit weekly updates to Senior Manager(s)
 Recruit and hire independent contractors and volunteer groups to deliver product to the assigned
geographical area
 Design and distribute promotional materials for recruiting school, church, and youth group
organizations
 Meet and plan with volunteer groups to assist said groups in hitting fundraising goals
 Schedule and organize training events for contractors/volunteers, including space reservations,
material collection/distribution and training logistics
 Monitor and assist all contractors throughout duration of project
 Create a “final report” at the end of each market, essentially a narrative of the project’s
development from start to finish
 Monitor the quality assurance of the delivery routes and process payment for contractors and
groups once their work is confirmed
 Maintain all paperwork on independent contractors and fundraising groups for payroll purposes
 Maintain strong relationships with district and regional sales managers
Rossi Staffing, LLC
Denver, CO 80222
Client Services Manager
May 2004 – December 2009
 Coordinate with clients to outline and fill open positions, both temporary and permanent
 Coordinate, obtain materials for, and staff vendor fairs for professional organizations
 Recruiting event coordinator for college job fairs
 Work with personnel with various publications to effect timely and effective advertising
campaigns
 Redraft company presentation materials to reflect name change and increased scope of business
 Qualify candidates and match to appropriate open opportunities
 Conflict resolution – work with clients and candidates to resolve issues surrounding temporary
assignments and/or permanent placements
 Filing and organization of client and candidate files
 Manage and process biweekly payroll
 Prepare and forward invoices
 Obtain references and employment verifications for candidates
 Data entry and maintenance of client and candidate databases
*Prior experience and positions available upon request
EDUCATION
B.A. English Literature – Colorado State University
Post graduate work – Regis University

3. SKILLS
Proficient in Microsoft Office Suite
Proficient in Intuit Quickbooks and Quickbase
Proficient in social media utilization, i.e. Facebook and similar platforms
HONORS AND AWARDS:
ABOVE AND BEYOND 2014 – ServiceSource
This award recognizes performance, work ethic, and leadership within the company during the 2014
fiscal year
STARS - Servicesource
Recognized as one of the top 25-50 performers in the sales center based on quota performance
 September 2015
 June 2015
 January 2015
 October 2014
 April 2014
REFERENCES
Available upon request