2. Is your content delivering maximum value? DISCOVERY
& LITIGATION
PRODUCT
INFORMATION
DIGITAL
ASSETS
INTRANETS
& PORTALS
INVOICE
PROCESSING
LOANS
& POLICIES
RESEARCH
& ANALYSIS
ENTERPRISE
DOCUMENT LIBRARY
MEDICAL
& PERSONNEL
RECORDS
GOVERNMENT
RECORDS &
ARCHIVES
CLAIMS
& CARE
PROCESSING
3. “It’s not just about creating a well-curated library of content – you must provide
ready access to users, in context, and as part of the business processes used to
conduct day-to-day business.” - Ovum Research
5. Intelligently Activated
Based on:
• WHO I AM
• WHERE AM I IN THE PROCESS
• WHAT I’M WORKING ON
• WHO I’M WORKING WITH
• WHAT I’M TRYING TO ACCOMPLISH
“I want my stuff to find me.”
6. How can you extract the most value from your content?
7. 4 Ways to Maximize Value
1 Make It Engaging
Access, use and share with ease
Consumer-like search and usability
Intuitive social and mobile features
Collaborate inside and outside the organization
2
Put It In Context
Enable content to find users,
not the other way around
Understanding of user roles and access
Make content smart
Content and/or process-activated
3 Integrate It
Connect content to the applications
and processes used everyday
Easy application integration
Simple process creation and optimization
“No code” development and automation
4
Evolve It
Easily adapt to meet changing
business needs
Highly extensible and open source
On premises, cloud, or hybrid
Adapt processes as business changes
1
2
3
4
8. 4 Ways to Maximize Value
1 Make It Engaging
Access, use and share with ease
Consumer-like search and usability
Intuitive social and mobile features
Collaborate inside and outside the organization
2
Put It In Context
Enable content to find users,
not the other way around
Understanding of user roles and access
Make content smart
Content and/or process-activated
3 Integrate It
Connect content to the applications
and processes used everyday
Easy application integration
Simple process creation and optimization
“No code” development and automation
4
Evolve It
Easily adapt to meet changing
business needs
Highly extensible and open source
On premises, cloud, or hybrid
Adapt processes as business changes
1
2
3
4
Can your solution do all this?
9. 90% open source
Automated management based
on user role, content purpose,
and their relationship
Users
Productivity Apps
Line of business Apps
Mobile Apps
Web Apps
Solutions
Sources
File storage
Operational systems
Systems of record
Cloud storage
Authoring applications
The Alfresco Advantage
Open Source
Services
& APIs
Open Source
Services
& APIs
Alfresco Content ServicesAlfresco Content Services
Intelligent Process EngineIntelligent Process Engine
On premises, cloud or hybrid
Lightweight, adaptable,
repeatable best practices
Document management
Digital asset management
Knowledge management
Web content
management Business process management
Legal document
processing Information governance
Workflow
Claims processing
Compliance
Employee onboarding
Invoice processing
Case management
Enterprise collaboration
Medical records
Research and
analysis
Engineering document management
Loan automation
Records
management
Publishing
11. Nike
Value Driver
BRAND
Critical Content
DIGITAL ASSETS
Impact
INCREASED ASSET USAGE & VALUE
• Digital asset management destination for 1 in 5 employees
• Accelerates product go-to-market
• Reduced 3rd party tools
• Drive asset collaboration worldwide with internal and external
stakeholders
“We chose Alfresco because of their technical expertise, product
maturity and open developer community.
The fact that they provide open source software is brilliant.”
12. Michelin France
Value Driver
SECURE COLLABORATION
Critical Content
PRODUCT MANUFACTURING DOCUMENTS
Impact
IMPROVED QUALITY
• Improved collaboration around tire manufacturing documents
• Improved compliance with retention policies
• Encryption ensures security of company IP
• Over 8M documents and 120,000 users
“Alfresco is simple to choose and simple to use. It’s the platform that powers
SalesConnect for Cisco, and brings together customer insights, recommended
sales content and training, and powerful collaboration capabilities.”
13. Ministère de la
Justice, France
Value Driver
RAPID ACCESS
Critical Content
COURT DOCUMENTS
Impact
IMPROVED COURTROOM EFFICIENCY
• Records go from paper to digital, accessible within minutes
• Improved process consistency system-wide serving
hundreds of courtrooms
• Improved communication between the Ministry and its
constituents
14. Cisco
Value Driver
INNOVATIVE PRODUCTS
Critical Content
SALES ENABLEMENT INFORMATION
Impact
INCREASED PRODUCTIVITY
• 50TB of content used by 40,000 monthly users
• Improved ease-of-use and findability of content
• Tightened security and compliance
• Able to deliver new capabilities quickly
“Alfresco is simple to choose and simple to use. It’s the platform that powers
SalesConnect for Cisco, and brings together customer insights, recommended
sales content and training, and powerful collaboration capabilities.”
20. Digital Transformation in Europe
“Digital business is not the decade-old concept of e-business in a new
wrapper. It is a radically different and more disruptive change.”
Gartner, “What the Board of Directors Needs to Know about Digital Business
Alfresco’s customers are not just upgrading their ECM system to a new
modern architecture. They are using Alfresco to enable new ways of
working, streamlining business processes, driving efficiencies, improving
customer satisfaction and delivering competitive advantage.
22. Customer Success in Government
• Internal Use
– Capture, management and retention
of policy, correspondence & project
document
– Automation of review and approval
process including external
participant
– Automation of FOI request capture,
review, approval and response
process
• Secure Cloud
– Provision of secure access to other
departments and external bodies to
relevant information
• Public Cloud
– Citizens portal to facilitate requests
and post notifications
22
Central&Local
23. Customer Success in Emergency Svcs
• Internal Use
– Automating the capture, management
and processing of incident information
– Management, review and editing of TB’s
of video from an ever increasing variety
of source
– Integration with existing incident
reporting systems
• Secure Cloud
– Providing secure information as required
across the emergency service
– Providing remote workers immediate
access via mobile devices to vital
information at scene of incident
• Public Cloud
– Incident reporting and notifications
23
EmergencyServices
24. Customer Success in Healthcare
• Internal Use
– Automating the capture, management
and processing of “Integrated Digital
Patient Records”
– Integration with existing medical
imaging and reporting systems
• Secure Cloud
– Providing secure information as
required to other Patient Care
Organisations
– Providing care workers immediate
access via mobile devices to vital up
to date information at point of care
• Public Cloud
– Patient self service, advice, reporting
and notifications
24
Healthcare
25. Digital Transformation in Financial Services
• Internal Use
– Automation of review and
approval/rejection process
– Integration with existing internal core
banking or policy management systems
– Streamlining of new customer on-
boarding process to allow automated
remote upload of required documents
• Secure Cloud
– Secure access by Agents, Corporate
Client & IFA’s
• Public Cloud
– Enable customer self-service, eg;
targeted advice & recommendations,
mobile claim submission (including
images) & tracking of progress
25
FinancialServices
26. Customer Success in Utilities
• Internal Use
– Automating the capture, management,
retention and organisation of asset and
customer information
– Automation of service change application
review and approval/rejection process
• Secure Cloud
– Enable remote mobile access to asset
information by maintenance engineers
– Secure access by related utility service
providers to public works schedule
• Public Cloud
– Enable self-service mobile customer
service notification, enquiry & case
tracking
Utilities
28. • Do you have your most critical content accessible and under control?
• Have your business processes evolved within your company?
• Can you involve external parties easily in your business processes?
• Is your current system empowering or inhibiting the business?
• Are you fully leveraging cloud & mobile technologies?
• Is your content readily available - right time, right place, right people?
Consider the following questions…
29. 29
Alfresco - the only modern ECM platform
built for today and ready for tomorrow.
Content in context Consumer-like
search & usability
Secure & mobile
collaboration
Modular & scalable
architecture
Effortless Information
Governance
SIMPLE
SMART
OPEN
Cloud integration
& sync
Highly extensible
& open source
ECMECM BPMBPM
Powerful metadata,
rules & relationships
Easy process (app)
creation & analysis
30. Alfresco
Working with innovative companies to
enable their digital transformation.
Thank you
john.pomeroy@alfresco.com
Skype - Johnrpom
