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September 30, 2010
Concierge Conference Center
         New York



    www.globalservicesmedia.com/globalshore2010
CONFERENCE THEME
Right-Shoring Strategies:
        Deriving Value, Defining Success

   Annual conference on the dynamics of outsourcing locations

   Targeted at both services buyers and service providers


   A forum to discuss and deliver research, debate viewpoints, relate
   experience and learning, and showcase destinations

   Deliver actionable advice on choosing the right location based on
   capabilities, scope, quality, headroom for growth, and risk profile


                  www.globalservicesmedia.com/globalshore2010
Unique Differentiators

   Research Oriented                           360° View of Outsourcing
     Original research by                              Concept of POSR
  Tholons & Global Services.                     (Point of Scale Resistance℠)
     Launching report on                           Standard benchmark for
Top 100 Emerging cities - 2010                  comparing all cities around the
                                                             world


       Learning from                                 Global Coverage
        Experiences                             Neutral & Complete coverage
 Featuring real-life experiences                  Of all global destinations.
  of both services providers &                     Buyer Experiences and
             buyers                                   country sessions




              www.globalservicesmedia.com/globalshore2010
Global Shore 2010 - Coverage




     www.globalservicesmedia.com/globalshore2010
CHINA

                                                            SOUTH
             ITO-BPO                                       EAST ASIA
             SPECIALI
              ZATION

                                                                       AFRICA &
      NEAR
     SHORE
                                   ONS HORE                             MIDDLE
                                                                         EAST

                           N EAR S HOR E
MATURE              O FFS H O R E                                           EUROPE

                  M U LTIS H OR E
IT & BPO



                 G LOB ALS HOR E
             R IG H TS H OR E
                                                                5
                        www.globalservicesmedia.com/globalshore2010
MATURE
IT & BPO     Leader Of The Pack
                 How Locations Continue To Evolve


           Would mature locations like India and Philippines continue to
           offer cost advantage? And what new forms of value can one
           look forward to from these locations?

           What are the new sources of risk in engaging with mature
           locations?

           How can you optimize your operations and maximize return
           on investments in mature locations?




                           www.globalservicesmedia.com/globalshore2010
NEAR
SHORE   Beyond the Border
            Nearshore - Rising to the Challenge


        Do the benefits of nearshoring really outweigh the cost
        advantages with offshore locations?

        Is there an ideal level of exposure to nearshore locations?
        How does one decide that? Is nearshore a means to an end or is it
        the end itself?

        What are the key considerations in choosing a nearshore
        location?




                     www.globalservicesmedia.com/globalshore2010
ITO-BPO
SPECIALI   Swiss Watches & French Wine
 ZATION
             Understanding & Leveraging
             Location Specializations In ITO & BPO


      Does specialization offer an economic advantage? What is the
      advantage of using locations with specialization?

      What are the best ways to leverage the specialization of specific
      locations Do the benefits of specialization remain even if we are late
      in the game?




                      www.globalservicesmedia.com/globalshore2010
CHINA       The China Factor



        What are the compelling value propositions that China has
        to offer? Is there a risk in not being with China?

        China is vast and complex. How does one decide and avoid
        the usual traps?

        If China is a strategic choice, what should be the long term
        plans? How would it affect existing footprints in other mature
        locations?




                       www.globalservicesmedia.com/globalshore2010
SOUTH
EAST ASIA   Asian Tigers
                South East Asia


        What are the emerging locations in South East Asia?

        What makes the region attractive compared to mature
        locations like India, China and Philippines?

        What are the challenges and opportunities for scaling up in
        the region?




                      www.globalservicesmedia.com/globalshore2010
AFRICA &
 MIDDLE    Rising Powers
  EAST
               Africa & Middle East


       Capitalizing on European and Middle eastern markets – finding
       its niche on multilingual capabilities.

       What makes the region attractive compared to other locations

       A middle ground between US and UK clients – providing end to
       end IT-BPO services




                    www.globalservicesmedia.com/globalshore2010
Europe
EUROPE
         Showcasing the Challenges and
         Opportunities


   With the increase in European demand, would European locations be
   the right choice for North American companies?

   How does one evaluate the complex tapestry that Europe is?
   Would choosing multiple locations in Europe amplify the advantage?

   Is the choice of European locations a strategic decision or is it tactical?
   How should one go forward in either case?




                     www.globalservicesmedia.com/globalshore2010
Conference Elements




 Content                 Networking                     Sponsorship

Keynotes                    Interaction                      Speaking Slots
Research                    Booths                           Collaterals
Sessions                    Networking                       Exhibit Space
Analyst Access              breaks                           Media
Panel Discussions           Private
Case Studies                Discussions


               www.globalservicesmedia.com/globalshore2010
Conference Spread
                                               690 Minutes
                                               of engaging with the target audience

                                               18 Sessions
                      135                      that deliver research, peer learning,
                      Minutes                  and actionable insights
       330
       Minutes        225                      25 Speakers
                      Minutes                  with influence and expertise

                                               150+ Attendees
                                               Seeking answers and advise in
                                               global sourcing

Content Session   Networking       Sponsor Session
                  Opportunity


                       www.globalservicesmedia.com/globalshore2010
Your Benefits
Global Shore 2010 will be a gathering of outsourcing giants from
around the globe.

A platform to showcase your country's advantages over
competitors

Meet and network with key decision makers from leading
enterprises

Speaking opportunities, booth area, networking are well knitted

Instigate and participate in provocative,high-level discussions

First step to big and bright future business potential

               www.globalservicesmedia.com/globalshore2010
Sponsorship Packages
Global Services has a variety of customizable sponsorship
options available.

We match the sponsorship to your individual marketing
goals and objectives.

Please submit your sponsorship inquiries to:

Satish Gupta
satishg@cybermedia.co.in




               www.globalservicesmedia.com/globalshore2010
ORGANIZERS




www.globalservicesmedia.com/globalshore2010
Tholons Inc. is a leading full-service strategic advisory firm for global outsourcing
and investments

Tholons advisors pioneered the offshore advisory space more than a decade ago
and continue to lead and evolve it.

Tholons offers full range of service from developing globalization strategies,
execution of outsourcing strategies and monitoring and tracking of outsourcing
outcomes in order to meet client’s business objectives.

www.tholons.com




                        www.globalservicesmedia.com/globalshore2010
Global Services is an integrated media platform (online, event, research, custom
publishing) that connects the various constituents of the global technology and
business processing services industry ecosystem.

The ecosystem comprises buyers of services, service providers, industry
associations,research organizations, sourcing advisory firms, legal advisors,
globalization think-tanks and many other emerging entities in the social
networking space.


www.globalservicesmedia.com




                      www.globalservicesmedia.com/globalshore2010
Ed Nair
                   Editor
                   ed@cybermedia.co.in
                   +1 678 665 6005

                   Satish Gupta
                   Head of Sales & Marketing
                   satishg@cybermedia.co.in
                   +91 9871997785

                    Arun M
                    Manager – Marketing
                    arunm@cybermedia.co.in
                    +91 9620221505

www.globalservicesmedia.com/globalshore2010
THANK YOU!




www.globalservicesmedia.com/globalshore2010

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Global shore 2010 presentation final

  • 1. September 30, 2010 Concierge Conference Center New York www.globalservicesmedia.com/globalshore2010
  • 2. CONFERENCE THEME Right-Shoring Strategies: Deriving Value, Defining Success Annual conference on the dynamics of outsourcing locations Targeted at both services buyers and service providers A forum to discuss and deliver research, debate viewpoints, relate experience and learning, and showcase destinations Deliver actionable advice on choosing the right location based on capabilities, scope, quality, headroom for growth, and risk profile www.globalservicesmedia.com/globalshore2010
  • 3. Unique Differentiators Research Oriented 360° View of Outsourcing Original research by Concept of POSR Tholons & Global Services. (Point of Scale Resistance℠) Launching report on Standard benchmark for Top 100 Emerging cities - 2010 comparing all cities around the world Learning from Global Coverage Experiences Neutral & Complete coverage Featuring real-life experiences Of all global destinations. of both services providers & Buyer Experiences and buyers country sessions www.globalservicesmedia.com/globalshore2010
  • 4. Global Shore 2010 - Coverage www.globalservicesmedia.com/globalshore2010
  • 5. CHINA SOUTH ITO-BPO EAST ASIA SPECIALI ZATION AFRICA & NEAR SHORE ONS HORE MIDDLE EAST N EAR S HOR E MATURE O FFS H O R E EUROPE M U LTIS H OR E IT & BPO G LOB ALS HOR E R IG H TS H OR E 5 www.globalservicesmedia.com/globalshore2010
  • 6. MATURE IT & BPO Leader Of The Pack How Locations Continue To Evolve Would mature locations like India and Philippines continue to offer cost advantage? And what new forms of value can one look forward to from these locations? What are the new sources of risk in engaging with mature locations? How can you optimize your operations and maximize return on investments in mature locations? www.globalservicesmedia.com/globalshore2010
  • 7. NEAR SHORE Beyond the Border Nearshore - Rising to the Challenge Do the benefits of nearshoring really outweigh the cost advantages with offshore locations? Is there an ideal level of exposure to nearshore locations? How does one decide that? Is nearshore a means to an end or is it the end itself? What are the key considerations in choosing a nearshore location? www.globalservicesmedia.com/globalshore2010
  • 8. ITO-BPO SPECIALI Swiss Watches & French Wine ZATION Understanding & Leveraging Location Specializations In ITO & BPO Does specialization offer an economic advantage? What is the advantage of using locations with specialization? What are the best ways to leverage the specialization of specific locations Do the benefits of specialization remain even if we are late in the game? www.globalservicesmedia.com/globalshore2010
  • 9. CHINA The China Factor What are the compelling value propositions that China has to offer? Is there a risk in not being with China? China is vast and complex. How does one decide and avoid the usual traps? If China is a strategic choice, what should be the long term plans? How would it affect existing footprints in other mature locations? www.globalservicesmedia.com/globalshore2010
  • 10. SOUTH EAST ASIA Asian Tigers South East Asia What are the emerging locations in South East Asia? What makes the region attractive compared to mature locations like India, China and Philippines? What are the challenges and opportunities for scaling up in the region? www.globalservicesmedia.com/globalshore2010
  • 11. AFRICA & MIDDLE Rising Powers EAST Africa & Middle East Capitalizing on European and Middle eastern markets – finding its niche on multilingual capabilities. What makes the region attractive compared to other locations A middle ground between US and UK clients – providing end to end IT-BPO services www.globalservicesmedia.com/globalshore2010
  • 12. Europe EUROPE Showcasing the Challenges and Opportunities With the increase in European demand, would European locations be the right choice for North American companies? How does one evaluate the complex tapestry that Europe is? Would choosing multiple locations in Europe amplify the advantage? Is the choice of European locations a strategic decision or is it tactical? How should one go forward in either case? www.globalservicesmedia.com/globalshore2010
  • 13. Conference Elements Content Networking Sponsorship Keynotes Interaction Speaking Slots Research Booths Collaterals Sessions Networking Exhibit Space Analyst Access breaks Media Panel Discussions Private Case Studies Discussions www.globalservicesmedia.com/globalshore2010
  • 14. Conference Spread 690 Minutes of engaging with the target audience 18 Sessions 135 that deliver research, peer learning, Minutes and actionable insights 330 Minutes 225 25 Speakers Minutes with influence and expertise 150+ Attendees Seeking answers and advise in global sourcing Content Session Networking Sponsor Session Opportunity www.globalservicesmedia.com/globalshore2010
  • 15. Your Benefits Global Shore 2010 will be a gathering of outsourcing giants from around the globe. A platform to showcase your country's advantages over competitors Meet and network with key decision makers from leading enterprises Speaking opportunities, booth area, networking are well knitted Instigate and participate in provocative,high-level discussions First step to big and bright future business potential www.globalservicesmedia.com/globalshore2010
  • 16. Sponsorship Packages Global Services has a variety of customizable sponsorship options available. We match the sponsorship to your individual marketing goals and objectives. Please submit your sponsorship inquiries to: Satish Gupta satishg@cybermedia.co.in www.globalservicesmedia.com/globalshore2010
  • 18. Tholons Inc. is a leading full-service strategic advisory firm for global outsourcing and investments Tholons advisors pioneered the offshore advisory space more than a decade ago and continue to lead and evolve it. Tholons offers full range of service from developing globalization strategies, execution of outsourcing strategies and monitoring and tracking of outsourcing outcomes in order to meet client’s business objectives. www.tholons.com www.globalservicesmedia.com/globalshore2010
  • 19. Global Services is an integrated media platform (online, event, research, custom publishing) that connects the various constituents of the global technology and business processing services industry ecosystem. The ecosystem comprises buyers of services, service providers, industry associations,research organizations, sourcing advisory firms, legal advisors, globalization think-tanks and many other emerging entities in the social networking space. www.globalservicesmedia.com www.globalservicesmedia.com/globalshore2010
  • 20. Ed Nair Editor ed@cybermedia.co.in +1 678 665 6005 Satish Gupta Head of Sales & Marketing satishg@cybermedia.co.in +91 9871997785 Arun M Manager – Marketing arunm@cybermedia.co.in +91 9620221505 www.globalservicesmedia.com/globalshore2010