Trust is the foundation of every good relationship. In personal life and in business.
Many business professionals have to handle clients and bosses that don't trust them. It usually takes a long time to build trust with them. This slideshare will show you 6 proven ways to build trust with clients, co-workers and bosses.
2. Micromanaging* has
a negative impact on
work quality.
Did you know?
*Micromanagement is a management style whereby the client closely controls the work of service companies.
8. How Liking Works
• Establish a personal relationship
• Find similarities with the ones
you want to build mutual trust.
• Use Social Media to find
commonalities
9. E-Mail Experiment
Robert Cialdinis measured the response
rate on E-Mail Surveys.
Before sending out the survey he changed
the „From:“ field to a name that resembled
the recipients name.
Remarkable: Adapting the name increased
response rate by 2.5 times!
11. How Active Listening
Works
• Perceive things that are
important to your client.
• Ask open-ended questions
• Follow up and sum up important
things and decisions made.
13. How Active
Communication Works
• Try to be present
• Be accessible and give updates
on a regular base
• Try to share good ideas and
helpful resources
21. The Ultimate List to Build Trust
1. Make it personal, go for liking
2. Listen closely and be curious
3. Be present, communicate actively
4. Stick to your words, be consistent
5. Be honest, address problems
6. Don‘t gossip around