2. WHAT IS ERP
IMPLEMENTATION?
THE INSTALLATION OF HARDWARE AND SOFTWARE IS
MAINLY RELATED WITH ERP IMPLEMENTATION.
IN THE COMPANY’S VIEW, IMPLEMENTATION MEANS A
CONTINUOUS LEARNING CYCLE WHERE THE
ORGANIZATIONAL PROCESS SUPPORTED BY ERP
SYSTEMS IS GRADUALLY ALIGNED WITH THE BUSINESS
OBJECTIVES.
3. DIFFERENT PERSPECTIVES OF ERP
IMPLEMENTATION
Perspectives of
ERP
Implementation
Organizational
Perspective
Technological
Perspective
Business
Perspective
4. OBJECTIVES OF ERP
IMPLEMENTATION
The Objectives of ERP Implementation are as follows:
To achieve the potential growth.
Increase the return on Investment.
Availability of the relevant information on regular basis.
Better decision Support System.
Scalability of the business opportunity.
5. ISSUES IN ERP IMPLEMENTATION
Customization
Supplier
Relationship
Management
Business
Measures
Change
Management
User Training
Technological
Challenges
6. 1. Customization- Customization increases project time and cost dramatically,
and implementing the best practices embedded in the vendor package
greatly increases the chance of project success
2. Supplier Relationship Management- Because of the dependence on
external vendors and consultants in the ERP Implementation process, it is
important to build effective relationships facilitate contracts, and minor
contracts.
3. Business Measures- Since many firm fails to establish specific benefits in
measureable terms at the outset of an ERP project, it is difficult to
determine the benefits.
7. 4. Change Management- In implementing ERP, companies often fail to
address resistance to change, especially resistance to change in job design.
5. User Training- User Training is critical to ERP success. Organizations must
be willing to invest in user training because people’s job will change.
6. Technological Challenges-Technological challenges can be complex. To be
successful in implementing ERP, firms need to recognize the complexity of
data conversion and interface development.
8. CHALLENGES IN ERP
IMPLEMENTATION
CHALLE
NGES
Poor ERP
package
Selection
Poor
Communic
ation
Resistance
to Change
Inadequate
training and
education
Inadequate
resources
Lack of Top
Management
Commitment
