1. CURRICULUM VITAE
VISHWA NIRANJAN SINGH
Door No- 4/186, Floor No- C1
Green Park, Rajam Nagar Main
Road, Kolathur, Chennai - 600117
Contact No: - +91-7043153300
E-mail Id: vishwa_na@yahoo.com
“To always start as a beginner to learn the various nitty-gritty of the field. I am involved in
achieving the higher perfection of the professional standard for delivering the optimum result
to the management or the environment concerned in right way, right time and right form.”
EDUCATIONAL QUALIFICATION:-
COURSE EDUCATIONAL
INSTITUTION
UNIVERSITY YEAR OF
PASSING
PERCENTAGES
OR GRADES
MBA(Dual
Specialization)
Hindustan Institute
of Technology &
Science
Hindustan
University
2012 Second Class
Hotel
Management
Heritage Institute
of Hotel &
Tourism
Punjab Technical
University
2010 Second Class
HSC Shankar Dayal
Singh College
Bihar Board 2002 Second Class
SSC High School
Rasalpura
Bihar Board 2000 Second Class
INTERNSHIP PROGRAM:
ORGANISATION TIME FROM TIME TO PROGRAM TYPE
BMK Hospitality
Services Pvt. Ltd.
03/06/2011 03/07/2011 Summer Internship
The Bristol Hotel 01/10/2008 04/03/2009 Industrial Internship
WORKING EXPERIENCE:
Presently working with “The Park Group Of Hotels Chennai” as Duty Manager.
The Park Group of Hotels is a pioneer in the concept of luxury boutique hotels in India. Over the
40 years since it was first established, the group has grown in popularity and prestige, achieving
global standards of product quality and service excellence. The Park Hotels are managed by the
Apeejay Surrendra Group. A century old company, with its foundation in steel, the group was
founded in 1910. Today, with over 42000 employees, it is rapidly expanding with operations
having spread to Tea, Hospitality, Shipping, Real Estate and Retail as well as Financial Services.
New properties are proposed to open soon in the Eastern Metropolitan Bypass in Kolkata, Kochi,
Pune as well as in Raipur, Mahabalipuram, Lucknow, Etc.
3. Promotes and supports Brand Voice and Brand initiatives such as Priority Clubs and
Associate Programs.
Collected emails and replied as per the instructions of seniors and mangers.
Provides and ensures high-quality guest relations. Receives and resolves guest complaints
in a manner consistent with company policy. Makes Manager on Duty aware of any guest
complaints.
Answers inquiries pertaining to hotel services, registration of guests, shopping, dining,
entertainment, and travel directions.
Attends meetings and training as requested.
Hotel Mangal City Indore’s leading, Business Hotel having all latest amenities;
offering three star facilities. We are well known for our standards of services &
cuisine, be it our multi cuisine restaurant, or banquet halls, or room services.
Work Profile:
Answered customers’ calls and guided them by solving their predicaments.
Computes bill, collects payment, and makes change for guests.
Makes and confirms reservations.
Deposits guests’ valuables in hotel safe or safe deposit box.
Maintains the desired levels of quality assurance ratings, including guest comment cards,
accounting audit and inspection scores.
Confers and cooperates with other departments as needed to ensure coordination of
activities.
Hotel Infiniti is one of Indore’s leading, Business Hotel having all latest amenities; offering
three star facilities. We are well known for our standards of services & cuisine, be it
our multi cuisine restaurant, or banquet halls, or room services.
Work Profile:
Answered customers’ calls and guided them by solving their predicaments.
Greets, registers, and assigns rooms to guests.
Responsible for proper key control and other security measures.
Answers telephone in absence of telephone operator.
Answers inquiries pertaining to hotel services, registration of guests, shopping, dining,
entertainment, and travel directions.
STRENGTH:
Good Communication Skills
Confident
Co-Operative Nature
4. PERSONAL PROFILE:
Date of Birth : 3rd
January, 1986
Marital Status : Single
Languages Known : Hindi, English
Nationality : Indian
Hobbies : Listening to Music & Traveling.
DECLARATION:
I hereby declare that all the information given above is true to the best of my knowledge
and belief.
Date:
[VISHWA NIRAJAN SINGH]
Place: