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Leadership Engagement:
            The Key to Capacity Building
                   David A. Mersky
                     January 18, 2012




A Service
   Of:                             Sponsored by:
INTEGRATED PLANNING
            Advising nonprofits in:        www.synthesispartnership.com
            • Strategy
            • Planning                                    (617) 969-1881
            • Organizational Development   info@synthesispartnership.com


A Service
   Of:                                            Sponsored by:
Affordable collaborative data
             management in the cloud.

A Service
   Of:                        Sponsored by:
Today’s Speaker




                                     David A. Mersky
                                 Founder and Managing Director,
                                    Mersky, Jaffe & Associates
Assisting with chat questions:                                                            Hosting:
April Hunt, Nonprofit Webinars                                    Sam Frank, Synthesis Partnership

A Service
   Of:                                                  Sponsored by:
Leadership Engagement:
           The Key to Capacity
                Building

                           David A. Mersky
                     Founder and Managing Director
                       Mersky, Jaffe & Associates
                           January 18, 2012
©2011 Mersky, Jaffe & Associates
©2011 Mersky, Jaffe & Associates
The State of Philanthropy in
      America Today



©2011 Mersky, Jaffe & Associates
The number of 501(c)(3) organizations 2001–2010
2010 charitable giving
Total = $290.89 billion
Types of recipients of contributions, 2010
         Total = $290.89 billion
Total giving, 1970–2010
Total giving as a percentage of Gross Domestic
                     Product, 1970–2010




Data are rounded.
Total charitable giving and the Standard & Poor's 500 Index
                   (Adjusted for inflation)
Giving by type of recipient as a percentage of total giving




Data began in 1978 for foundations and in 1987 for environment/animals and international affairs.
Types of recipients of contributions, 2010
         Total = $290.89 billion
Q:
             How do you get your
              piece of the pie?


©2010 Mersky, Jaffe & Associates
A:
• A Strong Leadership Team

• A Comprehensive Plan

• A Compelling Case
©2010 Mersky, Jaffe & Associates
PROPER
                                PLANNING
                                PREVENTS
                                 POSSIBLE
                                   POOR
                              PERFORMANCE

©2011 Mersky, Jaffe & Associates
PROPER
                                 PLANNING
                                 PROMOTES
                                  POSSIBLE
                                  POSITIVE
                               PERFORMANCE

©2011 Mersky, Jaffe & Associates
©2011 Mersky, Jaffe & Associates
GAINS:
                        The Platonic Ideal
                       Board member tasks and
                           responsibilities

©2011 Mersky, Jaffe & Associates
GIVE
                                     • Their gift makes a
                                       difference
                                     • Their gift empowers
                                       them to serve as an
                                       advocate and
                                       ambassador
                                     • Their gift enhances
                                       their credibility to ask
                                       others to give
©2011 Mersky, Jaffe & Associates
ACKNOWLEDGE
                                   • Acknowledge
                                     contributions in
                                     personally written
                                     letters and calls
                                   • Tell donors how
                                     valuable their gift is
                                   • Recognize donors at
                                     events personally

©2011 Mersky, Jaffe & Associates
IDENTIFY
• Review existing
  prospects and donors
• Identify others from
  communal,
  professional or
  personal contacts




©2011 Mersky, Jaffe & Associates
ENGAGE
                                      or if you prefer NURTURE
                                      • Educate and encourage
                                        prospects to support the
                                        organization
                                      • Host a meeting at home
                                        for major gift prospects
                                      • Conduct one-on-one
                                        encounters to engage
                                        prospects
©2011 Mersky, Jaffe & Associates
SOLICIT
• People give to people
• Approach people with
  whom they are comfortable
• By asking others to give,
  leaders fulfill their
  responsibility to provide
  financial resources
• Build a community of
  donors and funders


©2011 Mersky, Jaffe & Associates
A strong board has…
• Dedication to the organization’s purpose
• Regularly scheduled discussions about goals and objectives
• No fear of failure
• Unshakable confidence in the organization’s objectives
• Patience—it takes time to reach goals
• Priorities and timelines



©2011 Mersky, Jaffe & Associates
A strong board has…
• Personal energy
• Persistence
• Commitment to change
• Willingness to try new things
• An understanding of the role of and respect
  for professional staff
©2011 Mersky, Jaffe & Associates
Only a board can…
• Define and disseminate the mission
• Set institutional goals
• Manage the assets
• Authorize and oversee budgets
• Provide financial resources to fulfill the mission and meet the
  institutional goals
• Engage the ―CEO‖
• Replace themselves
©2011 Mersky, Jaffe & Associates
Guiding Principles
• A successful organization begets successful
  board recruitment and retention
• Strong staff attracts strong board members
• If your board is unwilling to pay the going
  rate for quality staff, you will get what you
  pay for

©2011 Mersky, Jaffe & Associates
Guiding Principles
• Success results from the shared commitment of board
  and staff
• A board member who is properly prepared is
  productive
• When recruiting your board, as in soliciting funds,
  you are hurt more by those who were not asked and
  would have said ―yes‖ than by those who say ―no‖

©2011 Mersky, Jaffe & Associates
The Annual Fund Plan:
                     BOARD DEVELOPMENT
       • Assess the current board
       • Committee on Governance and Leadership Development
          – Create job descriptions
          – Identification, recruitment, appointment and
            confirmation of members
          – Board member agreement?
       • Orientation Meeting/Materials
       • Evaluate


©2011 Mersky, Jaffe & Associates
Obstacles to Board Effectiveness

• Absence of a written rationale for the
  existence and role of the board
• Lack of a studied design for the composition
  criteria, on site/in-house orientation and
  function of board members, and
• Failure of control and evaluation of the board
  and its members by the board itself

©2011 Mersky, Jaffe & Associates
©2011 Mersky, Jaffe & Associates
The Board Building Cycle
                                             Identify

      Celebrate                                                   Cultivate


   Rotate                                                            Recruit


                                                                      Orient
          Assess

                                   Educate              Involve
©2011 Mersky, Jaffe & Associates
Identify
• A board is like a puzzle
• Profile your existing board
• Establish criteria for new
  board members
• Create a file for each
  prospect
• Assign a prospect manager




©2011 Mersky, Jaffe & Associates
Cultivate
                                        • Personally invite
                                          prospective board
                                          members to special events
                                        • Follow up with one-on-one
                                          encounters
                                        • Focus on prospect’s
                                          interests—not
                                          organizational needs
                                        • Develop relationship



©2011 Mersky, Jaffe & Associates
Recruit
• Face to face meeting with
  board chair, ―CEO‖ and
  prospect manager
• Make expectations clear
• Written job description
• Board member agreement
  or commitment letter




©2011 Mersky, Jaffe & Associates
Orient
                                      • Provide all new board
                                        members with
                                             •   history
                                             •   by-laws
                                             •   budget review
                                             •   strategic plan
                                             •   org chart
                                             •   mentor
                                      • Create harmony between
                                        new and old board
                                        members


©2011 Mersky, Jaffe & Associates
Involve
• Conduct valuable,
  informative meetings
• Delegate meaningful tasks
  to new board members
• Pair them with veterans




©2011 Mersky, Jaffe & Associates
Educate
                                      • Help people advance
                                        within the organization
                                      • Train board members
                                        to succeed
                                      • Help individuals
                                        overcome their
                                        anxieties about asking


©2011 Mersky, Jaffe & Associates
Assess
                                      • Review every board and
                                        committee meeting
                                      • Individual board members
                                        should do a self-evaluation
                                      • Board members should assess
                                        the board and the organization
                                        regularly




©2011 Mersky, Jaffe & Associates
Rotate
• Set terms for service on the
  board
• Groom current board for
  executive positions
• Continually search for new
  leadership
• Create opportunities for
  ―past‖ leadership to serve




©2011 Mersky, Jaffe & Associates
Celebrate
• Complete the board building
  cycle with the achievement of
  organizational goals and
  fulfillment of the mission
• Begin the cycle anew by
  identifying prospective new
  leadership




©2011 Mersky, Jaffe & Associates
The Board Building Cycle
                                             Identify

       Celebrate                                                  Cultivate


    Rotate                                                           Recruit


                                                                      Orient
           Assess

                                   Educate              Involve
©2011 Mersky, Jaffe & Associates
Fund Raising Roles
STAFF                                           Board
•     Provides information about the            •   Learns the mission and goals of the
      organization                                  organization
•     Develops proposals and letters            •   Provides information about prospects
•     Provides first draft and coordinates •        Provides final edit of and signs
      mailing of solicitation letters               solicitation letters
•     Provides follow up to all solicitation •      Solicits gifts on behalf of the
      calls                                         organization
•     Sends reminders and organizes report •        Uses linkages to set appointments
      meetings                                  •   Asks for the gift in a solicitation
•     Provides information about programs           meeting
      and tax advantages in a solicitation call •   Practices solicitation calls with team
•     Schedules solicitation rehearsals             members


©2011 Mersky, Jaffe & Associates
©2011 Mersky, Jaffe & Associates
Board members are…
  …busy  people
  who care
   deeply about
   your mission

©2011 Mersky, Jaffe & Associates
Board members are…
                                   …champions of
                                     your vision




©2011 Mersky, Jaffe & Associates
Board members are…
                                     …amateurs—
                                   full of passion and
                                      love for your
                                        core values


©2011 Mersky, Jaffe & Associates
Mersky, Jaffe
                         & Associates
               Financial and Human Resource
            Development Solutions for Nonprofits
  800.361.8689                                           413.556.1074 fax
                                   www.merskyjaffe.com


                          OFFICES IN BOSTON AND NEW YORK

©2011 Mersky, Jaffe & Associates
Find listings for our current season
          of webinars and register at:

            NonprofitWebinars.com


A Service
   Of:                     Sponsored by:

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Leadership Engagement: The Key to Capacity Building

  • 1. Leadership Engagement: The Key to Capacity Building David A. Mersky January 18, 2012 A Service Of: Sponsored by:
  • 2. INTEGRATED PLANNING Advising nonprofits in: www.synthesispartnership.com • Strategy • Planning (617) 969-1881 • Organizational Development info@synthesispartnership.com A Service Of: Sponsored by:
  • 3. Affordable collaborative data management in the cloud. A Service Of: Sponsored by:
  • 4. Today’s Speaker David A. Mersky Founder and Managing Director, Mersky, Jaffe & Associates Assisting with chat questions: Hosting: April Hunt, Nonprofit Webinars Sam Frank, Synthesis Partnership A Service Of: Sponsored by:
  • 5. Leadership Engagement: The Key to Capacity Building David A. Mersky Founder and Managing Director Mersky, Jaffe & Associates January 18, 2012 ©2011 Mersky, Jaffe & Associates
  • 6. ©2011 Mersky, Jaffe & Associates
  • 7. The State of Philanthropy in America Today ©2011 Mersky, Jaffe & Associates
  • 8. The number of 501(c)(3) organizations 2001–2010
  • 9. 2010 charitable giving Total = $290.89 billion
  • 10. Types of recipients of contributions, 2010 Total = $290.89 billion
  • 12. Total giving as a percentage of Gross Domestic Product, 1970–2010 Data are rounded.
  • 13. Total charitable giving and the Standard & Poor's 500 Index (Adjusted for inflation)
  • 14. Giving by type of recipient as a percentage of total giving Data began in 1978 for foundations and in 1987 for environment/animals and international affairs.
  • 15. Types of recipients of contributions, 2010 Total = $290.89 billion
  • 16. Q: How do you get your piece of the pie? ©2010 Mersky, Jaffe & Associates
  • 17. A: • A Strong Leadership Team • A Comprehensive Plan • A Compelling Case ©2010 Mersky, Jaffe & Associates
  • 18. PROPER PLANNING PREVENTS POSSIBLE POOR PERFORMANCE ©2011 Mersky, Jaffe & Associates
  • 19. PROPER PLANNING PROMOTES POSSIBLE POSITIVE PERFORMANCE ©2011 Mersky, Jaffe & Associates
  • 20. ©2011 Mersky, Jaffe & Associates
  • 21. GAINS: The Platonic Ideal Board member tasks and responsibilities ©2011 Mersky, Jaffe & Associates
  • 22. GIVE • Their gift makes a difference • Their gift empowers them to serve as an advocate and ambassador • Their gift enhances their credibility to ask others to give ©2011 Mersky, Jaffe & Associates
  • 23. ACKNOWLEDGE • Acknowledge contributions in personally written letters and calls • Tell donors how valuable their gift is • Recognize donors at events personally ©2011 Mersky, Jaffe & Associates
  • 24. IDENTIFY • Review existing prospects and donors • Identify others from communal, professional or personal contacts ©2011 Mersky, Jaffe & Associates
  • 25. ENGAGE or if you prefer NURTURE • Educate and encourage prospects to support the organization • Host a meeting at home for major gift prospects • Conduct one-on-one encounters to engage prospects ©2011 Mersky, Jaffe & Associates
  • 26. SOLICIT • People give to people • Approach people with whom they are comfortable • By asking others to give, leaders fulfill their responsibility to provide financial resources • Build a community of donors and funders ©2011 Mersky, Jaffe & Associates
  • 27. A strong board has… • Dedication to the organization’s purpose • Regularly scheduled discussions about goals and objectives • No fear of failure • Unshakable confidence in the organization’s objectives • Patience—it takes time to reach goals • Priorities and timelines ©2011 Mersky, Jaffe & Associates
  • 28. A strong board has… • Personal energy • Persistence • Commitment to change • Willingness to try new things • An understanding of the role of and respect for professional staff ©2011 Mersky, Jaffe & Associates
  • 29. Only a board can… • Define and disseminate the mission • Set institutional goals • Manage the assets • Authorize and oversee budgets • Provide financial resources to fulfill the mission and meet the institutional goals • Engage the ―CEO‖ • Replace themselves ©2011 Mersky, Jaffe & Associates
  • 30. Guiding Principles • A successful organization begets successful board recruitment and retention • Strong staff attracts strong board members • If your board is unwilling to pay the going rate for quality staff, you will get what you pay for ©2011 Mersky, Jaffe & Associates
  • 31. Guiding Principles • Success results from the shared commitment of board and staff • A board member who is properly prepared is productive • When recruiting your board, as in soliciting funds, you are hurt more by those who were not asked and would have said ―yes‖ than by those who say ―no‖ ©2011 Mersky, Jaffe & Associates
  • 32. The Annual Fund Plan: BOARD DEVELOPMENT • Assess the current board • Committee on Governance and Leadership Development – Create job descriptions – Identification, recruitment, appointment and confirmation of members – Board member agreement? • Orientation Meeting/Materials • Evaluate ©2011 Mersky, Jaffe & Associates
  • 33. Obstacles to Board Effectiveness • Absence of a written rationale for the existence and role of the board • Lack of a studied design for the composition criteria, on site/in-house orientation and function of board members, and • Failure of control and evaluation of the board and its members by the board itself ©2011 Mersky, Jaffe & Associates
  • 34. ©2011 Mersky, Jaffe & Associates
  • 35. The Board Building Cycle Identify Celebrate Cultivate Rotate Recruit Orient Assess Educate Involve ©2011 Mersky, Jaffe & Associates
  • 36. Identify • A board is like a puzzle • Profile your existing board • Establish criteria for new board members • Create a file for each prospect • Assign a prospect manager ©2011 Mersky, Jaffe & Associates
  • 37. Cultivate • Personally invite prospective board members to special events • Follow up with one-on-one encounters • Focus on prospect’s interests—not organizational needs • Develop relationship ©2011 Mersky, Jaffe & Associates
  • 38. Recruit • Face to face meeting with board chair, ―CEO‖ and prospect manager • Make expectations clear • Written job description • Board member agreement or commitment letter ©2011 Mersky, Jaffe & Associates
  • 39. Orient • Provide all new board members with • history • by-laws • budget review • strategic plan • org chart • mentor • Create harmony between new and old board members ©2011 Mersky, Jaffe & Associates
  • 40. Involve • Conduct valuable, informative meetings • Delegate meaningful tasks to new board members • Pair them with veterans ©2011 Mersky, Jaffe & Associates
  • 41. Educate • Help people advance within the organization • Train board members to succeed • Help individuals overcome their anxieties about asking ©2011 Mersky, Jaffe & Associates
  • 42. Assess • Review every board and committee meeting • Individual board members should do a self-evaluation • Board members should assess the board and the organization regularly ©2011 Mersky, Jaffe & Associates
  • 43. Rotate • Set terms for service on the board • Groom current board for executive positions • Continually search for new leadership • Create opportunities for ―past‖ leadership to serve ©2011 Mersky, Jaffe & Associates
  • 44. Celebrate • Complete the board building cycle with the achievement of organizational goals and fulfillment of the mission • Begin the cycle anew by identifying prospective new leadership ©2011 Mersky, Jaffe & Associates
  • 45. The Board Building Cycle Identify Celebrate Cultivate Rotate Recruit Orient Assess Educate Involve ©2011 Mersky, Jaffe & Associates
  • 46. Fund Raising Roles STAFF Board • Provides information about the • Learns the mission and goals of the organization organization • Develops proposals and letters • Provides information about prospects • Provides first draft and coordinates • Provides final edit of and signs mailing of solicitation letters solicitation letters • Provides follow up to all solicitation • Solicits gifts on behalf of the calls organization • Sends reminders and organizes report • Uses linkages to set appointments meetings • Asks for the gift in a solicitation • Provides information about programs meeting and tax advantages in a solicitation call • Practices solicitation calls with team • Schedules solicitation rehearsals members ©2011 Mersky, Jaffe & Associates
  • 47. ©2011 Mersky, Jaffe & Associates
  • 48. Board members are… …busy people who care deeply about your mission ©2011 Mersky, Jaffe & Associates
  • 49. Board members are… …champions of your vision ©2011 Mersky, Jaffe & Associates
  • 50. Board members are… …amateurs— full of passion and love for your core values ©2011 Mersky, Jaffe & Associates
  • 51. Mersky, Jaffe & Associates Financial and Human Resource Development Solutions for Nonprofits 800.361.8689 413.556.1074 fax www.merskyjaffe.com OFFICES IN BOSTON AND NEW YORK ©2011 Mersky, Jaffe & Associates
  • 52. Find listings for our current season of webinars and register at: NonprofitWebinars.com A Service Of: Sponsored by: