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Mission and Leadership:
Work Motivation That Strikes a Chord
Dr. Eyal Ronen
October 23, 2013

Twitter Hashtag - #4Glearn
Part
Of:

Sponsored by:
INTEGRATED PLANNING
Advising nonprofits in:
• Strategy
• Planning
• Organizational Development

Part
Of:

www.synthesispartnership.com
(617) 969-1881
info@synthesispartnership.com

Sponsored by:
Coming Soon
Part
Of:

Sponsored by:
Today’s Speakers

Dr. Eyal Ronen
Founder
Spotlight Leadership
Assisting with chat questions:
Jamie Maloney, 4Good
Part
Of:

Founding Director of Nonprofit Webinars and Host:
Sam Frank, Synthesis Partnership

Sponsored by:
Mission and Leadership:
Work Motivation That Strikes a Chord
Eyal Ronen, Ph.D.
www.spotlightleadership.com
Do Mission, Vision, and Values really
matter?

Absolutely!
Communication

Motivation
Mission: What is the reason for your
existence as an organization?
Vision: What is the direction you are taking
as an organization – where are you going?
Values: What are the guidelines for how
we conduct business?
Should I get the team involved in
creating the organization’s Mission,
Vision, and Values?
Short Answer: NO
Longer Answer: No, Maybe, and Yes
Mission: No
Vision: Maybe
Values: Yes
Mission

What is your organization’s mission?
How to Crystallize a
Mission?
Many of you already have one written
But…does it really spell out the reason
for your existence as an organization?
Mission
Senior leadership should answer this
question:

Why are we here?
Mission Examples
Mission
Organize the world’s information and
make it universally accessible and useful
Mission
To bring inspiration and innovation to
every athlete* in the world

* The legendary University of Oregon track and field
coach and Nike co-founder Bill Bowerman said, “If you
have a body, you are an athlete.”
Mission
Apple designs Macs, the best personal
computers in the world, along with OSX,
iLife, iWork, and professional software.
Apple leads the digital music revolution
with its iPods and iTunes online store.
Apple has reinvented the mobile phone
with its revolutionary iPhone and Apps
Store, and is defining the future of
mobile media and computing devices
with the iPad.
Mission

What do you think?
Apple 2008
Apple ignited the personal computer
revolution in the 1970’s with the Apple II and
reinvented the personal computer in the
1980’s with the Macintosh. Today, Apple
continues to lead the industry in innovation
with its award-winning computers, OSX
operating system and iLife and professional
applications. Apple is also spearheading the
digital media revolution with its iPod portable
music and video players and iTunes online
store, and has entered the mobile phone
market with its revolutionary iPhone.
Mission
And…also that year
“To make a contribution to the world by
making tools for the mind that advance
humankind.”

Steve Jobs
Mission

We bring missions to life through
workplace happiness
Mission
Given the examples of Apple, does a
mission statement really matter?
Not entirely (although it can help)
What matters is having a clear mission
A mission statement is only one way to
communicate it
How else can an organization’s mission
be communicated?
In everything that we do:
• Training materials
• On-boarding new team members
• Talks and presentations by senior
leadership
• Every team meeting
• Performance reviews
• Internal coaching sessions
• Customer interactions
Vision
What is a vision?
Vision
Vision: A clear picture of the state of the
organization
3 points in the future are even better…
Creating a Vision
Ask the question:
Where do I see the organization in 5
years?
In 3 years?
In 1 year?
Ingredients of a
Good Vision
 Clear
 Easy to understand
 Specific
We like adding numbers and dates…
Absolutely linked to the mission
Vision:
1,000,000 Employees, 1,000 managers,
in 200 organizations will experience
greater workplace happiness and
success by December 31, 2016.
Importance of Vision
• Sets the direction
• Serves as a True North for the
organizational compass
• Creates a sense of a shared destiny
• Creates a sense of a shared goal
• Give employees(and managers)
something specific to work towards
Values
I hate corporate values
The way they are typically done
Great mouse pad…
Values The Right Way
Answer the question:
How do we get things done around here?

How do we want to get things done
around here?
Values
Use input from as many employees as
possible in answering these questions
Values
Values are not just a pretty poster
Values
In fact, we don’t call them values…
We call them:
Core Operating Principles
Core Operating Principles
Key features:

 Positive in nature
 Clear
 Specific
 Inspiring
 Serve as a guide for future actions and
are used constantly
 Are linked to people’s values
Core Operating Principles
What not to do:

Use values only on the walls/mouse
pads/screen savers
Ignore how people feel about the values
(hint…excitement is not the most prevalent emotion)

Assume that the values will be applied
universally
Core Operating Principles
What to do:
Get many people involved
(small group discussions are great)
Constantly use the values in every
interaction
• With team members

• With colleagues
• With competitors
• With clients
• With vendors
Core Operating Principles
Value:
We obsess about bringing value to our
clients and the broader world of work.
We provide real solutions to real
problems while strongly sticking to our
organizational values.
Optimism:
We inspire positivity around us. We trust
that everything unfolds exactly as it
should. We perform frequent random
acts of kindness, and we invite others to
join us in doing so. We expect the best.
Integrity:
We use the highest levels of morality in
all our actions. We are sincere, direct,
and kind and we don’t believe in
surprises. We do the right thing the first
time around. With our clients, our
communities, and the world.
Community:
We build strong relationships and create
opportunities for others to do the same.
We connect with and help people that we
love. We invest in our own communities,
and we create new ones.
Evolution:
We never stop growing and learning, as
individuals and as a company. We
enhance our products, our services, and
our systems consciously. We love
results, and we also enjoy every step in
the journey.
Core Operating Principles
alue
ptimism
ntegrity
ommunity

volution
Values
Well-constructed values are GREAT for
Managers:
 Employees have clear behavioral standards
 Allow expression and creativity within the
boundaries of the work environment
 Serve as a decision making mechanism for
everyone!
 Free me up
 Create professional standard
 Keep me focused (and everyone else)
Do Mission, Vision, and Value ever change?
Mission
Vision
Values
Special Offer
($500 value)
If you have managers that can grow…
If you have teams that are undermotivated…
If you have high turnover…
If you can’t find the right people (or keep
hiring the wrong ones)…
Strategy Session
Only 5 spots this week left!
Personal time 1:1 with me
Not for everyone

Application will depend on mission
www.LeadWithMe.com
Questions…

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Mission and Leadership: Work Motivation That Strikes a Chord

  • 1. Mission and Leadership: Work Motivation That Strikes a Chord Dr. Eyal Ronen October 23, 2013 Twitter Hashtag - #4Glearn Part Of: Sponsored by:
  • 2. INTEGRATED PLANNING Advising nonprofits in: • Strategy • Planning • Organizational Development Part Of: www.synthesispartnership.com (617) 969-1881 info@synthesispartnership.com Sponsored by:
  • 4. Today’s Speakers Dr. Eyal Ronen Founder Spotlight Leadership Assisting with chat questions: Jamie Maloney, 4Good Part Of: Founding Director of Nonprofit Webinars and Host: Sam Frank, Synthesis Partnership Sponsored by:
  • 5. Mission and Leadership: Work Motivation That Strikes a Chord Eyal Ronen, Ph.D. www.spotlightleadership.com
  • 6. Do Mission, Vision, and Values really matter? Absolutely!
  • 8. Mission: What is the reason for your existence as an organization?
  • 9. Vision: What is the direction you are taking as an organization – where are you going?
  • 10. Values: What are the guidelines for how we conduct business?
  • 11. Should I get the team involved in creating the organization’s Mission, Vision, and Values?
  • 12. Short Answer: NO Longer Answer: No, Maybe, and Yes Mission: No Vision: Maybe Values: Yes
  • 13. Mission What is your organization’s mission?
  • 14. How to Crystallize a Mission? Many of you already have one written But…does it really spell out the reason for your existence as an organization?
  • 15. Mission Senior leadership should answer this question: Why are we here?
  • 17. Mission Organize the world’s information and make it universally accessible and useful
  • 18.
  • 19. Mission To bring inspiration and innovation to every athlete* in the world * The legendary University of Oregon track and field coach and Nike co-founder Bill Bowerman said, “If you have a body, you are an athlete.”
  • 20.
  • 21.
  • 22. Mission Apple designs Macs, the best personal computers in the world, along with OSX, iLife, iWork, and professional software. Apple leads the digital music revolution with its iPods and iTunes online store. Apple has reinvented the mobile phone with its revolutionary iPhone and Apps Store, and is defining the future of mobile media and computing devices with the iPad.
  • 24. Apple 2008 Apple ignited the personal computer revolution in the 1970’s with the Apple II and reinvented the personal computer in the 1980’s with the Macintosh. Today, Apple continues to lead the industry in innovation with its award-winning computers, OSX operating system and iLife and professional applications. Apple is also spearheading the digital media revolution with its iPod portable music and video players and iTunes online store, and has entered the mobile phone market with its revolutionary iPhone.
  • 25. Mission And…also that year “To make a contribution to the world by making tools for the mind that advance humankind.” Steve Jobs
  • 26. Mission We bring missions to life through workplace happiness
  • 27.
  • 28. Mission Given the examples of Apple, does a mission statement really matter? Not entirely (although it can help) What matters is having a clear mission A mission statement is only one way to communicate it
  • 29. How else can an organization’s mission be communicated? In everything that we do: • Training materials • On-boarding new team members • Talks and presentations by senior leadership • Every team meeting • Performance reviews • Internal coaching sessions • Customer interactions
  • 30. Vision What is a vision?
  • 31. Vision Vision: A clear picture of the state of the organization 3 points in the future are even better…
  • 32. Creating a Vision Ask the question: Where do I see the organization in 5 years? In 3 years? In 1 year?
  • 33. Ingredients of a Good Vision  Clear  Easy to understand  Specific We like adding numbers and dates… Absolutely linked to the mission
  • 34. Vision: 1,000,000 Employees, 1,000 managers, in 200 organizations will experience greater workplace happiness and success by December 31, 2016.
  • 35. Importance of Vision • Sets the direction • Serves as a True North for the organizational compass • Creates a sense of a shared destiny • Creates a sense of a shared goal • Give employees(and managers) something specific to work towards
  • 36. Values I hate corporate values The way they are typically done Great mouse pad…
  • 37. Values The Right Way Answer the question: How do we get things done around here? How do we want to get things done around here?
  • 38. Values Use input from as many employees as possible in answering these questions
  • 39. Values Values are not just a pretty poster
  • 40. Values In fact, we don’t call them values… We call them:
  • 42. Core Operating Principles Key features:  Positive in nature  Clear  Specific  Inspiring  Serve as a guide for future actions and are used constantly  Are linked to people’s values
  • 43. Core Operating Principles What not to do: Use values only on the walls/mouse pads/screen savers Ignore how people feel about the values (hint…excitement is not the most prevalent emotion) Assume that the values will be applied universally
  • 44. Core Operating Principles What to do: Get many people involved (small group discussions are great) Constantly use the values in every interaction • With team members • With colleagues • With competitors • With clients • With vendors
  • 46. Value: We obsess about bringing value to our clients and the broader world of work. We provide real solutions to real problems while strongly sticking to our organizational values.
  • 47. Optimism: We inspire positivity around us. We trust that everything unfolds exactly as it should. We perform frequent random acts of kindness, and we invite others to join us in doing so. We expect the best.
  • 48. Integrity: We use the highest levels of morality in all our actions. We are sincere, direct, and kind and we don’t believe in surprises. We do the right thing the first time around. With our clients, our communities, and the world.
  • 49. Community: We build strong relationships and create opportunities for others to do the same. We connect with and help people that we love. We invest in our own communities, and we create new ones.
  • 50. Evolution: We never stop growing and learning, as individuals and as a company. We enhance our products, our services, and our systems consciously. We love results, and we also enjoy every step in the journey.
  • 52. Values Well-constructed values are GREAT for Managers:  Employees have clear behavioral standards  Allow expression and creativity within the boundaries of the work environment  Serve as a decision making mechanism for everyone!  Free me up  Create professional standard  Keep me focused (and everyone else)
  • 53. Do Mission, Vision, and Value ever change?
  • 57. Special Offer ($500 value) If you have managers that can grow… If you have teams that are undermotivated… If you have high turnover… If you can’t find the right people (or keep hiring the wrong ones)…
  • 58. Strategy Session Only 5 spots this week left! Personal time 1:1 with me Not for everyone Application will depend on mission www.LeadWithMe.com