1. Noor Aliya Banu
1413, Al Sabkha, Sharjah, United Arab Emirates
Contact No: 0527857960/ nooraliyashareef@gmail.com
CAREER FOCUS
I am a recent graduate with excellent research, time management and problem solving
skills, Ability to function at a high level in a wide variety of settings.
To be a part of international organization where the management structure recognizes
and rewards loyalty, honesty, hard work and ambition of an employee by providing growth
opportunities and necessary infrastructure that could contribute to the success of the company.
Personal Skills
 Ability to workindividually and closely with team to accomplish assigned goals
 Ability and willingness to gain knowledge in team to learn new technologies and
techniques
 Able to work independently and effectively with dynamically changing BPO and KPO
environment
 Very flexible, committed, adaptable and a fast learner
Work History
Thought Focus, 09/2014to 02/2016
ProcessTrainee
Mysore, Karnataka, INDIA
Job Description:
• Executed daily cold calls to top level executives to increase client base.
• Answered customer’s questions regarding products, prices and
availability.
• Confirmed & appropriate changes were made to resolve customers’
problems.

2. • Collaborated with colleagues to exchange selling strategies and marketing
information.
• Attended trade shows and sales conferences.
• Responded to all customer inquiries in a timely manner.
• Collaborated with members of other departments to complete sales
transactions.
• Used networking opportunities to create successful, on-going business
relationships.
• Planned and organized routes within territory to maximize efficiency and
time in the field.
• Organized joint sale calls with current customers and outside vendors.
• Shared product knowledge with customers while making personal
recommendations.
• Created strategies to develop and expand existing customer sales, which
resulted increase the monthly sales.
• Maintained friendly and professional customer interactions.
• Managed wide variety of customer service and administrative tasks to
resolve customer issues quickly and efficiently.
• Trained new employees of the team on company customer service
policies and service level standards.
Education and Certification
Bachelor in Science 2011to 2014
University of Mysore, Karnataka, India
Major: Physics, Mathematics & Computer Science
Secondary Certification in office Automation 2015(1year)
Karnataka Secondary Education Examination Board
Major: Computer Education [Office Automaton]
COMPUTER SKILLS
MicrosoftOffice/Windows/OfficeAutomation/ Keyboard Skills
HOBBIES
 Reading News Papers and Magazines,
 Surfing on Internet.
 Watching Tele-vision,
 Listening to music
Personal Information
Name Noor Aliya Banu

3. Father name EjazAhmed Shareef
Date Of Birth 28th May 1993
PlaceOf Birth Mysore, Karnataka, India
Marital Status Single
Religion Islam
Nationality Indian
LanguagesKnown English, Hindi, Kannada
PassportNo N6248548 Valid
VisaStatus Visit Valid until 7th June2016
Permanent Address # 7-A/2 H.I.G Mahadevpura main road, Kalyangiri
Mysore-570019
CurrentUAE Address 1413, Al Sabkha, Sharjah Mukhanoor, Near Al
Shaab Village, Sharajah,UAE
Thanking you
Sincerely
Date:
Place:Sharjah
(NoorAliya Banu)