A Fortune 500 medical device manufacturer was in need of a large voluntary field corrective action and needed a way to ensure the conversion would go as efficiently as possible. Here's how Novasyte solved the problem.

1. Medical Device
Case Study
CoNrareticotnivael FAicetlido n

2. Client Situation
The C l i e n t
Fortune 500
M e d i c a l D e v i c e M a n u f a c t u r e r
The C h a l l e n g e
Software upgrade of 17,000 ventilators
across the US within 9 month timeline

3. Novasyte Analysis
Ke y F a c t o r s
Available resources, timelines, budget, ex-pense
management, asset tracking, and data
management
A n a l y s i s
Convert 6-8 units a day at $150 cost
1.5MM Total Budget

4. Novasyte Recommendation
Who We D e p loye d f o r C o n v e r s i on
15 Biomedical Technicians
to multiple hospitals and IDNs across the US
What W e D i d
Managed schedules, deployment, expense and con-sultant
management, reported upgrades completed
and data for FDA to client daily

5. Business Impact
Completed upgrade under
budget and ahead of schedule
(7 months)

6. Client Remarks
“There is a lot of information that we have learned from best practices in
the beginning that we were able to hammer out and witness a lot of effi-ciencies...
We have viewed this partnership and initiative with Novasyte as
a success.
Director, Product Support Engineering and Customer Care
Respiratory Solutions

7. Novasyte, recognized as one of fastest growing private companies in the
US, provides innovative customer support and education services for the
healthcare industry in the US and Canada covering the Medical Device,
Medical Diagnostic and Pharmaceutical segments. Novasyte’s rapid deliv-ery
service model brings together best in class people, systems and pro-cesses
to help our customers successfully manage the commercial needs
of large scale service, education and support initiatives.
www.novasyte.com