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What makes 
healthcare apps 
successful? 
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 1
Apps in use 
@handihealth #ehilive 2014 
Nov 5, 2014 
Nick van Terheyden @drnic1 
CMIO @NuanceHealth 
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 2
IT, smartphones and tablets have 
become indispensable in healthcare. 
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 3
New technology changes healthcare 
Capturing data and information 
Experience the future of wearable 
technology - Philips Healthcare & 
Google Glass 
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 4
How are the new technologies, wearables 
and apps, integrated and connected with 
EPRs? 
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 5
Is your application designed… 
…to support clinicians the way they work? 
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 6
Time 
pressure 
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 7 
What does 
eHealth and 
mHealthmean 
for the clinician? 
Cost 
pressure 
Medical 
necessity 
Information 
flow 
satisfaction 
Core Change 
Patient 
measures 
Patient 
safety
7-year old girl’s drawing published in JAMA, June 20, 2012, Vol 307, No. 23, Thomas G. Murphy, MD 
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 8 
http://jama.jamanetwork.com/article.aspx?articleid=1187932
5 healthcare appsmust haves: 
1. Easy to use 
2. Time and cost efficient 
3. Improving quality of care 
4. Facilitating communication with patient and other clinicians 
5. “Communicating” with main EPR and HIS 
1. Fit the hospital IT environment, process and communication! 
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 9
Nuance -Making life a little easier 
Reinventing the relationship between people and technology 
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 10
VOICE 
words per minute 
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 11 
Every minute counts 
TYPING 
words per minute
Any device. Anytime. Anywhere. 
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 12
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 13 
On a PC 
Tablet 
At a dictation 
station 
RIS/PACS 
In EHR 
MT-editing 
In EHR 
self-editing 
On the go 
One for all – all for one! 
1. One profile. 
2. Central 
administration. 
3. All devices.
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 14 
Demo
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 15 
Experience it today! 
Healthcare apps powered by Nuance 
PowerChart Touch Haiku/Canto 
EMRs, Specialty POC Solutions, Communication Tools… 
Global Platform—22 languages! 
NA+EMEA+LATAM+APAC 
Strong Developer Community 
500+ Registered Evaluations
Improved usability raises 
doctor and nurse satisfaction 
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 16
Healing Healthcare 
with Voice 
www.nuance.co.uk/healthcare 
@voice4health 
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 17

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Apps in use: What makes healthcare apps successful?

  • 1. What makes healthcare apps successful? © 2002-2014 Nuance Communications, Inc. All rights reserved. Page 1
  • 2. Apps in use @handihealth #ehilive 2014 Nov 5, 2014 Nick van Terheyden @drnic1 CMIO @NuanceHealth © 2002-2014 Nuance Communications, Inc. All rights reserved. Page 2
  • 3. IT, smartphones and tablets have become indispensable in healthcare. © 2002-2014 Nuance Communications, Inc. All rights reserved. Page 3
  • 4. New technology changes healthcare Capturing data and information Experience the future of wearable technology - Philips Healthcare & Google Glass © 2002-2014 Nuance Communications, Inc. All rights reserved. Page 4
  • 5. How are the new technologies, wearables and apps, integrated and connected with EPRs? © 2002-2014 Nuance Communications, Inc. All rights reserved. Page 5
  • 6. Is your application designed… …to support clinicians the way they work? © 2002-2014 Nuance Communications, Inc. All rights reserved. Page 6
  • 7. Time pressure © 2002-2014 Nuance Communications, Inc. All rights reserved. Page 7 What does eHealth and mHealthmean for the clinician? Cost pressure Medical necessity Information flow satisfaction Core Change Patient measures Patient safety
  • 8. 7-year old girl’s drawing published in JAMA, June 20, 2012, Vol 307, No. 23, Thomas G. Murphy, MD © 2002-2014 Nuance Communications, Inc. All rights reserved. Page 8 http://jama.jamanetwork.com/article.aspx?articleid=1187932
  • 9. 5 healthcare appsmust haves: 1. Easy to use 2. Time and cost efficient 3. Improving quality of care 4. Facilitating communication with patient and other clinicians 5. “Communicating” with main EPR and HIS 1. Fit the hospital IT environment, process and communication! © 2002-2014 Nuance Communications, Inc. All rights reserved. Page 9
  • 10. Nuance -Making life a little easier Reinventing the relationship between people and technology © 2002-2014 Nuance Communications, Inc. All rights reserved. Page 10
  • 11. VOICE words per minute © 2002-2014 Nuance Communications, Inc. All rights reserved. Page 11 Every minute counts TYPING words per minute
  • 12. Any device. Anytime. Anywhere. © 2002-2014 Nuance Communications, Inc. All rights reserved. Page 12
  • 13. © 2002-2014 Nuance Communications, Inc. All rights reserved. Page 13 On a PC Tablet At a dictation station RIS/PACS In EHR MT-editing In EHR self-editing On the go One for all – all for one! 1. One profile. 2. Central administration. 3. All devices.
  • 14. © 2002-2014 Nuance Communications, Inc. All rights reserved. Page 14 Demo
  • 15. © 2002-2014 Nuance Communications, Inc. All rights reserved. Page 15 Experience it today! Healthcare apps powered by Nuance PowerChart Touch Haiku/Canto EMRs, Specialty POC Solutions, Communication Tools… Global Platform—22 languages! NA+EMEA+LATAM+APAC Strong Developer Community 500+ Registered Evaluations
  • 16. Improved usability raises doctor and nurse satisfaction © 2002-2014 Nuance Communications, Inc. All rights reserved. Page 16
  • 17. Healing Healthcare with Voice www.nuance.co.uk/healthcare @voice4health © 2002-2014 Nuance Communications, Inc. All rights reserved. Page 17