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The National Health Board in New
Zealand: Delivering Better, Sooner,
   More Convenient Healthcare
        Professor Gregor Coster
         University of Auckland
          22 September 2010
Overview
•   Purpose of this paper is to discuss the rationale for setting up
    the National Health Board (NHB, Board)
•   legislative framework in brief
•   board accountabilities; how the role of Ministers has changed
•   how the Board was set up in practice; how it is intended to
    operate; the role, if any, of the public in the Board’s workings
•   how the Board’s impact will be assessed
•   overlapping roles, including with the body responsible for new
    technology assessment
•   comparison between NZ National Health Board and UK NHS
    Commissioning Board
•   lessons that can be gained from the New Zealand experience.
Arrangements until 2009

•   Health Funding Authority till 2000
•   health reforms shifted from a single purchaser to 21 District
    Health Boards (DHBs) 2000/01
•   DHBs responsible for planning and funding of all services in
    district except some services e.g. disability
•   provide hospital services
•   democratically elected boards, with some appointed members
•   intended to ensure local needs are met
•   evaluations found that intended devolution did not occur
    –   central control continued
    –   local autonomy difficult to achieve
    –   prioritisation of services limited by level of control by central
        government over services (Coster, 2010)
Arrangements until 2009



‘The reforms involved a shift away from a ‘quasi’-market model
to a more collaborative set of arrangements for purchasing and
providing health and disability support services with a stronger
community voice in relation to decision making about health
and disability support services’
(Mays et al., 2007).
National Party manifesto
Expenditures in
USA = $7,290         $US PPP
                 (purchasing power
                       parity)
                    Netherlands is
                     estimated
                 OECD Health Data,
                        2009



           Australia = $3,357

          NZ = $2,454




                Davis et al 2010 The
               Commonwealth Fund
$ billion          Core Crown Revenue & Expenses
 80
                                                      FORECAST

 70


 60


 50


 40


 30
   1998     2000     2002    2004    2006    2008    2010    2012    2014
                                                     Year ended 30 June
      Budget 2010 Expenses     Budget 2010 Revenue
Growth in health expenditure 1950-2010
Growth in health expenditure 1950-2010


Assuming that relative health spend will remain at
about 20% of total Government expenditure, then the
maximum tolerable increase in the health budget will
be about 40% between now and 2020.
NZ Population Projections by Age Cohort (Assuming medium population growth)
                                                      Source: NZIER (2005)


     400,000
                                                                                                             2001             2011             2021
     350,000

     300,000

     250,000

     200,000

     150,000

     100,000

      50,000

           0
               0-4

                     5-9




                                                                                                                                                           90+
                           10-14

                                   15-19

                                           20-24

                                                   25-29

                                                           30-34

                                                                   35-39

                                                                           40-44

                                                                                   45-49

                                                                                           50-54

                                                                                                   55-59

                                                                                                           60-64

                                                                                                                   65-69

                                                                                                                           70-74

                                                                                                                                   75-79

                                                                                                                                           80-84

                                                                                                                                                   85-89
Age Distribution of Population




               Statistics New Zealand, March 2006
Ministerial Review Group Report 2009



 ‘… we must find a way to deliver these public services within a
more sustainable and, therefore, slower path for health
expenditure growth… Bureaucracy, waste, and inefficiencies
must be reduced and resources moved to the front-line as
spending growth slows. We must focus on quality which will
deliver better patient outcomes and on ensuring better access
to health services through smarter planning and resource
utilisation, at regional and national levels.’ (Ministerial Review
Group, 2009) p.3.
MRG recommendations (1)


•   Stronger clinical leadership in decision-making
•   accelerating improvements in quality and safety
•   higher system performance and secure future
    sustainability
•   improved national and regional service planning and
    decision-making
•   minimising administrative costs and reducing
    bureaucracy and waste.
MRG recommendations (2)

•   The MRG considered that the complexity of the current roles of
    the Ministry made it difficult to focus on its core responsibility
    of policy development. They believed that a much clearer focus
    on the Ministry’s core policy and regulatory functions was
    required, along with reduced bureaucracy and a smaller
    Ministry of Health.


•   Foremost among the recommendations was a proposal that a
    new National Health Board be created by revamping the Crown
    Health Funding Agency to manage national capacity and
    service planning, to plan and fund national services, and to
    fund and monitor DHBs i.e. to establish a separate Crown
    Entity.
Cabinet decisions

•   Rejected the notion of a separate Crown Entity –
    established a NHB within MoH with a GM
    –   Chair of NHB reports directly to Minister
    –   Take over funding and planning of certain national services
        (paediatric oncology, clinical genetics, major burns)
    –   Infrastructure planning for IT, Capital, Health Workforce
•   Establish Shared Service Organisation
•   Strengthen regional cooperation in service planning
    and delivery
•   Devolve funding of $2.5b to DHBs, where appropriate
Accountability arrangements in the New Zealand health system in 2010



              Minister of Health
 Director
  General                          Ministerial Committees
                                                             Crown Entities
 of Health
                                     National Health
                                          Board                 Pharmac


                                    Health Workforce
 Regional       District Health       New Zealand           Health Quality and
 consortia          Boards                                  Safety Commission

                                     National Health
                                       Information
                                    Technology Board          Shared Service
                                                               Organisation

                                     National Health
                                       Committee
Reconfiguration of the Ministry

•   National Health Board Business Unit (750 staff) – National
    Director – reports regularly to NHB
•   Health Workforce New Zealand Business Unit (50-60 staff) –
    Director – reports regularly to HWNZ
•   Ministry residuum => policy and regulatory functions, plus
    service delivery responsibilities (e.g. disability) (600 staff)
•   split ministry
•   public accountability for MACs through State Sector
    accountability framework => MoH SOI, information supporting
    the Estimates, and Annual Output Plan.
Role of the Minister

•   Retains significant powers
•   minimal devolution
•   NHB may be directed => remains accountable to Minister
•   may direct DHBs, regional consortia of DHBs, and numerous
    Ministerial Committees and Crown entities in order to achieve
    the government’s objectives for health
•   requires DHBs to prepare plans that address local, regional and
    national needs for health services as directed
•   has power to intervene and resolve disputes between DHBs
•   contrasts with UK where the government proposes to establish
    an independent and accountable NHS Commissioning Board
    limiting the powers of Ministers over day-to-day NHS decisions
Empowering legislation
The Bill, which is expected to be passed:
•   amends the objectives and functions of DHBs to ensure that DHBs work
    together for the most effective and efficient delivery of health services
    to meet national, regional, and local needs.
•   amends planning requirements for DHBs in order to provide for a
    planning and accountability framework that takes account of national,
    regional, and local requirements
•   amends regulation-making powers in the current Act relating to
    arbitration and mediation to enable these powers to have wider
    application, particularly where there are disputes between DHBs about
    how national, regional, and local requirements are best provided for
•   provides that the Minister may give a direction to all DHBs to comply
    with stated requirements for the purpose of supporting government
    policy on improving the effectiveness and efficiency of the health and
    disability system.
NHB




“Anybody holding the NHB National Director’s role would be
wise to come up with a process of developing recommendations
to the Minister that will incorporate and involve not only the
Ministry’s view but that of the NHB as well.”
–   Chai Chuah, new National Director of the NHBBU
Planning arrangements in the New Zealand health system in 2010



             Minister of Health
Director
 General                             National Health
of Health                                 Board



                                  Annual, five year and
                                  ten year health plans      Service
               District Health
                                                          Configurations
Regional
consortia          Boards         National Health Plan    and Models of
                                                               Care


                                   Regional Health Plan
                                                              IT
                                                            Capital
                                                           Workforce
                                  District Health Plan
NHB Annual Plan 2010/11- eight priorities
The programme includes the following priority areas:
• developing an approach to long-term service planning that is
  more effective and unified
• identifying, planning, funding and monitoring the delivery of
  national health services
• supporting the ongoing development and implementation of
  regional service plans by DHBs
• DHB funding and planning, and improving DHB performance
• ensuring workforce, information technology and capital
  requirements support future service plans
• encouraging clinical leadership and engagement
• reducing waste and bureaucracy and improving the
  productivity of the health and disability system
• devolving relevant non-departmental expenditure to the
  regional and district level.
Comparison of New Zealand and UK Plans for NHBs

                      NHB                                                 NHSCB
Ministerial Advisory Committee                        Statutory commissioning board
Responsible for national funding, monitoring and      Lead on the achievement of health outcomes,
planning of health services                           allocate and account for NHS resources
Deciding which services should be planned, funded     Ensuring the development of GP commissioning
and provided at national, regional and local levels   consortia
Planning and funding of designated national           Commissioning responsibility for national and
services                                              regional specialised services

Management of certain national services               Promoting and extending public and patient
                                                      involvement and choice
Oversight of regional service planning and funding,   Ensure commissioning decisions are fair and
including arbitration of disputes                     promote competition
Strategic planning and funding of future capacity     Determining health data standards for collection
(IT, facilities, workforce)                           and transfer of information
[Improve quality and safety – Health Quality and      Lead on quality improvement
Safety Commission]
                                                      Promote equality and tackle inequalities in access
                                                      to healthcare
Do we need a NHS Agency?

“The evidence is mounting that reforms of this sort rarely if
ever produce the expected benefits. Devolution can be pursued
without setting up a new agency. It is a matter of the centre
determining what it will and will not seek to control and direct.
A less disruptive approach would be simply to pass legislation
restricting the scope of business that the Secretary of State
could be legitimately be expected to be responsible for to
Parliament.”

Nicholas Mays. ‘Should the NHS be freed from political control?’ J Health Serv
Res Policy Vol 9 No 1 January 2004.
Do we need a NHS Agency?

“It is time for the health sector to catch up with modern
governance practices and establish an independent agency to
manage the NHS. The greatest advantage would be that it
would free government ministers and Parliament to provide
leadership in health policy rather than just NHS policy or,
worse still, policy on how best to look after Rose Addis.”

Nick Black. ‘Should the NHS be freed from political control?’ J Health Serv Res
Policy Vol 9 No 1 January 2004.
Key themes of the new arrangements

•   ‘Devolution’ to a new agency

•   Few new Crown entities

•   New accountabilities

•   Future change is possible
Effectiveness of the new arrangements in NZ

•   Indications are that NHB is already showing stronger
    engagement with clinicians in decision-making, and more
    focussed planning of national and regional services than
    previously

•   better regional collaboration between DHBs is being achieved

•   amalgamation is possible in order to achieve greater
    regionalisation

•   relative invisibility of the NHB will need to be addressed, along
    with providing both the public and health sector with a clearer
    explanation of the interrelationships between various
    committees and components of the revamped health sector.
Potential for overlapping roles
•   Policy-setting – NHB vs ‘Ministry’
•   health workforce – HWNZ vs ‘Ministry’
•   priority-setting (medical devices, new technologies,
    disinvestment decisions) – National Health Committee vs
    Pharmac vs NHB
•   health quality and safety – HQSC vs NHB vs DHBs
How will the NHB’s impact be assessed?
• ‘Better, sooner, more convenient’ – achieving the aspirational
  goals
• greater economic efficiency
• reduction in growth of health expenditure (capital and
  operational)
• improving health and performance indicators
• achievement against NHB annual plan
• greater clinical involvement in decision-making
• less bureaucracy
• reduction in health committees
• co-ordinated regional planning
• But not decided yet
Lessons from the New Zealand experience
•   Avoid dual accountabilities for the NHS Commissioning Board

•   ensure clear pathways and responsibility for provision of Ministerial
    advice in policy and administrative matters from the Department and
    the NHS Commissioning Board

•   legislate clearly the powers and functions of the NHS Commissioning
    Board, and the ability of the Minister to hold the board to account

•   clarify the accountabilities for the Care and Quality Commission,
    Monitor and other statutory bodies in relationship to the NHS
    Commissioning Board

•   commissioning by GP Consortia may run the risk of inhibiting the
    development of partnership relationships with other non-government
    providers if there are no controls on commissioning behaviour

•   New Zealand can learn from the model of promoting and extending
    public and patient involvement and choice.

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Gregor Coster: The national health board in New Zealand

  • 1. The National Health Board in New Zealand: Delivering Better, Sooner, More Convenient Healthcare Professor Gregor Coster University of Auckland 22 September 2010
  • 2. Overview • Purpose of this paper is to discuss the rationale for setting up the National Health Board (NHB, Board) • legislative framework in brief • board accountabilities; how the role of Ministers has changed • how the Board was set up in practice; how it is intended to operate; the role, if any, of the public in the Board’s workings • how the Board’s impact will be assessed • overlapping roles, including with the body responsible for new technology assessment • comparison between NZ National Health Board and UK NHS Commissioning Board • lessons that can be gained from the New Zealand experience.
  • 3. Arrangements until 2009 • Health Funding Authority till 2000 • health reforms shifted from a single purchaser to 21 District Health Boards (DHBs) 2000/01 • DHBs responsible for planning and funding of all services in district except some services e.g. disability • provide hospital services • democratically elected boards, with some appointed members • intended to ensure local needs are met • evaluations found that intended devolution did not occur – central control continued – local autonomy difficult to achieve – prioritisation of services limited by level of control by central government over services (Coster, 2010)
  • 4. Arrangements until 2009 ‘The reforms involved a shift away from a ‘quasi’-market model to a more collaborative set of arrangements for purchasing and providing health and disability support services with a stronger community voice in relation to decision making about health and disability support services’ (Mays et al., 2007).
  • 6. Expenditures in USA = $7,290 $US PPP (purchasing power parity) Netherlands is estimated OECD Health Data, 2009 Australia = $3,357 NZ = $2,454 Davis et al 2010 The Commonwealth Fund
  • 7. $ billion Core Crown Revenue & Expenses 80 FORECAST 70 60 50 40 30 1998 2000 2002 2004 2006 2008 2010 2012 2014 Year ended 30 June Budget 2010 Expenses Budget 2010 Revenue
  • 8. Growth in health expenditure 1950-2010
  • 9. Growth in health expenditure 1950-2010 Assuming that relative health spend will remain at about 20% of total Government expenditure, then the maximum tolerable increase in the health budget will be about 40% between now and 2020.
  • 10. NZ Population Projections by Age Cohort (Assuming medium population growth) Source: NZIER (2005) 400,000 2001 2011 2021 350,000 300,000 250,000 200,000 150,000 100,000 50,000 0 0-4 5-9 90+ 10-14 15-19 20-24 25-29 30-34 35-39 40-44 45-49 50-54 55-59 60-64 65-69 70-74 75-79 80-84 85-89
  • 11. Age Distribution of Population Statistics New Zealand, March 2006
  • 12. Ministerial Review Group Report 2009 ‘… we must find a way to deliver these public services within a more sustainable and, therefore, slower path for health expenditure growth… Bureaucracy, waste, and inefficiencies must be reduced and resources moved to the front-line as spending growth slows. We must focus on quality which will deliver better patient outcomes and on ensuring better access to health services through smarter planning and resource utilisation, at regional and national levels.’ (Ministerial Review Group, 2009) p.3.
  • 13. MRG recommendations (1) • Stronger clinical leadership in decision-making • accelerating improvements in quality and safety • higher system performance and secure future sustainability • improved national and regional service planning and decision-making • minimising administrative costs and reducing bureaucracy and waste.
  • 14. MRG recommendations (2) • The MRG considered that the complexity of the current roles of the Ministry made it difficult to focus on its core responsibility of policy development. They believed that a much clearer focus on the Ministry’s core policy and regulatory functions was required, along with reduced bureaucracy and a smaller Ministry of Health. • Foremost among the recommendations was a proposal that a new National Health Board be created by revamping the Crown Health Funding Agency to manage national capacity and service planning, to plan and fund national services, and to fund and monitor DHBs i.e. to establish a separate Crown Entity.
  • 15. Cabinet decisions • Rejected the notion of a separate Crown Entity – established a NHB within MoH with a GM – Chair of NHB reports directly to Minister – Take over funding and planning of certain national services (paediatric oncology, clinical genetics, major burns) – Infrastructure planning for IT, Capital, Health Workforce • Establish Shared Service Organisation • Strengthen regional cooperation in service planning and delivery • Devolve funding of $2.5b to DHBs, where appropriate
  • 16. Accountability arrangements in the New Zealand health system in 2010 Minister of Health Director General Ministerial Committees Crown Entities of Health National Health Board Pharmac Health Workforce Regional District Health New Zealand Health Quality and consortia Boards Safety Commission National Health Information Technology Board Shared Service Organisation National Health Committee
  • 17. Reconfiguration of the Ministry • National Health Board Business Unit (750 staff) – National Director – reports regularly to NHB • Health Workforce New Zealand Business Unit (50-60 staff) – Director – reports regularly to HWNZ • Ministry residuum => policy and regulatory functions, plus service delivery responsibilities (e.g. disability) (600 staff) • split ministry • public accountability for MACs through State Sector accountability framework => MoH SOI, information supporting the Estimates, and Annual Output Plan.
  • 18. Role of the Minister • Retains significant powers • minimal devolution • NHB may be directed => remains accountable to Minister • may direct DHBs, regional consortia of DHBs, and numerous Ministerial Committees and Crown entities in order to achieve the government’s objectives for health • requires DHBs to prepare plans that address local, regional and national needs for health services as directed • has power to intervene and resolve disputes between DHBs • contrasts with UK where the government proposes to establish an independent and accountable NHS Commissioning Board limiting the powers of Ministers over day-to-day NHS decisions
  • 19. Empowering legislation The Bill, which is expected to be passed: • amends the objectives and functions of DHBs to ensure that DHBs work together for the most effective and efficient delivery of health services to meet national, regional, and local needs. • amends planning requirements for DHBs in order to provide for a planning and accountability framework that takes account of national, regional, and local requirements • amends regulation-making powers in the current Act relating to arbitration and mediation to enable these powers to have wider application, particularly where there are disputes between DHBs about how national, regional, and local requirements are best provided for • provides that the Minister may give a direction to all DHBs to comply with stated requirements for the purpose of supporting government policy on improving the effectiveness and efficiency of the health and disability system.
  • 20. NHB “Anybody holding the NHB National Director’s role would be wise to come up with a process of developing recommendations to the Minister that will incorporate and involve not only the Ministry’s view but that of the NHB as well.” – Chai Chuah, new National Director of the NHBBU
  • 21. Planning arrangements in the New Zealand health system in 2010 Minister of Health Director General National Health of Health Board Annual, five year and ten year health plans Service District Health Configurations Regional consortia Boards National Health Plan and Models of Care Regional Health Plan IT Capital Workforce District Health Plan
  • 22. NHB Annual Plan 2010/11- eight priorities The programme includes the following priority areas: • developing an approach to long-term service planning that is more effective and unified • identifying, planning, funding and monitoring the delivery of national health services • supporting the ongoing development and implementation of regional service plans by DHBs • DHB funding and planning, and improving DHB performance • ensuring workforce, information technology and capital requirements support future service plans • encouraging clinical leadership and engagement • reducing waste and bureaucracy and improving the productivity of the health and disability system • devolving relevant non-departmental expenditure to the regional and district level.
  • 23. Comparison of New Zealand and UK Plans for NHBs NHB NHSCB Ministerial Advisory Committee Statutory commissioning board Responsible for national funding, monitoring and Lead on the achievement of health outcomes, planning of health services allocate and account for NHS resources Deciding which services should be planned, funded Ensuring the development of GP commissioning and provided at national, regional and local levels consortia Planning and funding of designated national Commissioning responsibility for national and services regional specialised services Management of certain national services Promoting and extending public and patient involvement and choice Oversight of regional service planning and funding, Ensure commissioning decisions are fair and including arbitration of disputes promote competition Strategic planning and funding of future capacity Determining health data standards for collection (IT, facilities, workforce) and transfer of information [Improve quality and safety – Health Quality and Lead on quality improvement Safety Commission] Promote equality and tackle inequalities in access to healthcare
  • 24. Do we need a NHS Agency? “The evidence is mounting that reforms of this sort rarely if ever produce the expected benefits. Devolution can be pursued without setting up a new agency. It is a matter of the centre determining what it will and will not seek to control and direct. A less disruptive approach would be simply to pass legislation restricting the scope of business that the Secretary of State could be legitimately be expected to be responsible for to Parliament.” Nicholas Mays. ‘Should the NHS be freed from political control?’ J Health Serv Res Policy Vol 9 No 1 January 2004.
  • 25. Do we need a NHS Agency? “It is time for the health sector to catch up with modern governance practices and establish an independent agency to manage the NHS. The greatest advantage would be that it would free government ministers and Parliament to provide leadership in health policy rather than just NHS policy or, worse still, policy on how best to look after Rose Addis.” Nick Black. ‘Should the NHS be freed from political control?’ J Health Serv Res Policy Vol 9 No 1 January 2004.
  • 26. Key themes of the new arrangements • ‘Devolution’ to a new agency • Few new Crown entities • New accountabilities • Future change is possible
  • 27. Effectiveness of the new arrangements in NZ • Indications are that NHB is already showing stronger engagement with clinicians in decision-making, and more focussed planning of national and regional services than previously • better regional collaboration between DHBs is being achieved • amalgamation is possible in order to achieve greater regionalisation • relative invisibility of the NHB will need to be addressed, along with providing both the public and health sector with a clearer explanation of the interrelationships between various committees and components of the revamped health sector.
  • 28. Potential for overlapping roles • Policy-setting – NHB vs ‘Ministry’ • health workforce – HWNZ vs ‘Ministry’ • priority-setting (medical devices, new technologies, disinvestment decisions) – National Health Committee vs Pharmac vs NHB • health quality and safety – HQSC vs NHB vs DHBs
  • 29. How will the NHB’s impact be assessed? • ‘Better, sooner, more convenient’ – achieving the aspirational goals • greater economic efficiency • reduction in growth of health expenditure (capital and operational) • improving health and performance indicators • achievement against NHB annual plan • greater clinical involvement in decision-making • less bureaucracy • reduction in health committees • co-ordinated regional planning • But not decided yet
  • 30. Lessons from the New Zealand experience • Avoid dual accountabilities for the NHS Commissioning Board • ensure clear pathways and responsibility for provision of Ministerial advice in policy and administrative matters from the Department and the NHS Commissioning Board • legislate clearly the powers and functions of the NHS Commissioning Board, and the ability of the Minister to hold the board to account • clarify the accountabilities for the Care and Quality Commission, Monitor and other statutory bodies in relationship to the NHS Commissioning Board • commissioning by GP Consortia may run the risk of inhibiting the development of partnership relationships with other non-government providers if there are no controls on commissioning behaviour • New Zealand can learn from the model of promoting and extending public and patient involvement and choice.