Cities around the world are still battling COVID-19 and shaping their way out of the crisis. As the world learns to live with the virus, never have digital technologies and innovation been so valuable to help cities navigate the crisis and accelerate the transition towards a more sustainable and resilient future. Both before and during the pandemic, smart city initiatives have flourished around the globe, together with various attempts to develop smart city indices and indicators. With substantial public funding channelled into smart recovery efforts, it is more critical than ever to assess whether investment in smart cities improves people’s lives. To what extent do smart cities deliver concrete well-being outcomes for all? How can such outcomes be effectively measured, monitored and maximised? Learn more from our Roundtable: oe.cd/sc-rt

1. 2nd Roundtable on Smart Cities & Inclusive Growth
OECD Centre for Entrepreneurship, SMEs,
Regions and Cities
Measuring smart cities’ performance:
Do smart cities benefit everyone?
With the
support of

2. Dec
2020
1stRoundtableon
SmartCities&
InclusiveGrowth
July
2019
July
2020
Contribution
toG20Saudi
Presidency
OECDMinisterial
CouncilMeeting
May
2019
2ndRoundtableon
SmartCities&
InclusiveGrowth
Link
Link
Link
Link

3. COVID-19 and Cities :
Impact, Lessons and Recovery Strategies in 100+ cities
Access our report in 4 languages:
English – http://oe.cd/covid-cities-en
French – http://oe.cd/covid-cities-fr
Spanish – http://oe.cd/covid-cities-es
Portuguese – http://oe.cd/covid-cities-pt

4. Soo-Jin Kim
Deputy Head
Cities, Urban Policies and Sustainable Development Division
OECD
Moderation

5. Lamia Kamal-Chaoui
Director
Centre for Entrepreneurship, SMEs, Regions and Cities
OECD
Opening Remarks (I)

6. Opening Remarks (II)
Im-Rak Choi
Director General for Urban Policy, Ministry of Land,
Infrastructure and Transport
Korea (MOLIT)

7. Session I. How can
smart city measurement help drive
COVID-19 recovery and resilience?

8. 06
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Panel
Discussion
Chaesub Lee
Director of the Telecommunication
Standardisation Bureau International
Telecommunication Union (ITU)
Vincent Ducrey
CEO and Co-founder of HUB
Institute
Dae-Yeon Cho
Chief Director of National Strategic
Smart Program
Korea Agency for Infrastructure
Technology Advancement (KAIA)
Jennifer Cowley
Provost and Vice President for
Academic Affairs, University of
North Texas
Nikolaus Summer
Senior Expert, Urban Innovation Vienna
Smart City Agency
Sebastiano Toffaletti
Secretary General of the European Digital
SME Alliance
How can smart city measurement help drive COVID-19 recovery and resilience?

9. Chaesub Lee
Director of the Telecommunication
Standardisation Bureau International
Telecommunication Union (ITU)
Session I - Panel discussion

10. ITU (International Telecommunication Union), ITU-T SG20
Green recoveryAir quality index (AQI)
[PM2.5; PM10; NO2; SO2; O3]
Percentage of renewable energy consumed in
the city
Electricity consumption
per capita
Residential thermal energy consumption per
capita
Energy consumption of
public buildings
Length of public transport network
per 100 000 inhabitants
Percentage of city population with convenient
access to public transport
Greenhouse gas (GHG) emissions
per capita
Transportation mode share
(for travel to work)
Percentage of major streets
monitored by ICT
Number of shared bicycles
per 100 000 inhabitants
Percentage of low-carbon emission passenger
vehicles
Percentage of the city designated as a
pedestrian/car free zone
Percentage of public transport stops with
dynamic information available
Number of shared vehicles
per 100 000 inhabitants
Percentage of road intersections using adaptive
traffic control measures
Ratio of travel time during peak periods to free
flow periods
U4SSC KPIs to measure post COVID-19

11. Dae-Yeon Cho
Chief Director of National Strategic Smart
Program
Korea Agency for Infrastructure
Technology Advancement (KAIA)
Session I - Panel discussion

17. Nikolaus Summer
Senior Expert, Urban Innovation Vienna
Smart City Agency
Session I - Panel discussion

18. SMART CITY VIENNA
OECD 2ND SMART CITY ROUNDTABLE
03.12.2020
 © Wiener Linien / bildstrecke / Johannes Zinner

19. RESOURCE
CONSERVATION
QUALITY OF LIFE INNOVATION
• Vienna is the city with
the highest quality of life
and life satisfaction in
the world.
• Vienna focuses on social
inclusion in its policy
design and
administrative activities.
• Vienna reduces its local per capita
greenhouse gas emissions by 50% by
2030, and by 85% by 2050.
• Vienna reduces its local per capita
final energy consumption by 30% by
2030, and by 50% by 2050.
• Vienna reduces its material footprint
of consumption per capita by 30% by
2030, and by 50% by 2050.
• By 2030 Vienna is a social
innovation leader.
• Vienna is among Europe‘s digital
leaders.
Smart City Vienna Framework Strategy

21. Monitoring
 Management requires measurement!

22. Complexity
 Interrelations, Target-Conflicts & Rebounds
HOME OFFICE?

23. THANK YOU!
SUMMER@URBANINNOVATION.AT
 © City of Vienna / Gerd W. Götzenbrucker / frischesgras

24. Sebastiano Toffaletti
Secretary General of the European
Digital SME Alliance
Session I - Panel discussion

25. Jennifer Cowley
Provost and Vice President for Academic
Affairs, University of North Texas
Session I - Panel discussion

26. Vincent Ducrey
CEO and Co-founder of HUB Institute
Session I - Panel discussion

31. FOCUSCITOYENS
FOCUSGOVT
Micro-mobility
Smart Parking
MAAS
Shared Mobility
Public transportation
Connected Vehicles
PersonalVehicle
Accessibility
Network Construction
Long-distance Intermodality
Housing Social Responsibility
Connected House
Energy-efficiency & sustainable
housing
Shared housing
Local & social proximity
Neighborhood associations
Housing offer evolution
Citizen co-construction
Demographic evolution impact
New local area services
Connected building BIM
Co-working & New models
Smart Maintenance
Building as a service (R2S)
Accessibility & activities
Building Automation Systems
Company network & security
Industrial buildings & Circular economy
Digital building twins
Risk Mgmt of industrial buildings
Connected School & campus
Family facilities
Sport facilities
Health & hospital services
Seniors’ services
PRM policy
Inclusion & diversity policy
Homeless, migrants, paperless
Animals in the city
City centre activity
Integrated commercial area
AR & Geo-tracking
Impact of local stores
Autonomous shops
Sustainable commerce &
Local produce
Brand-city collaborations
Urban logistics
Last mile delivery
City billboard network
City Information Management (CIM)
Public connected equipment
IT infrastructure
Electricity infrastructure
Smart Grid
Road infrastructure
Intelligente traffic signs
Transports (rail, harbours, airports,
road)
Urban property
Street lights
Sustainable & connected building sites
Energy efficiency
Renewable energies
Pollution (air, noise, soil, visual)
Industrial & housing waste recycling
Water distribution & quality
Climatisation et urban heating
Circular economy
Urban farming
Bio-diversity & vegetalization
Urban density optimization
Housing offer optimization
Tourism flow management
Eco-tourism
Protection of cultural heritage
Business tourism, trade fairs (MICE)
Tourist information
New cultural activities
Major public & sports events
Tourism marketplace
Tourist attraction
e-Gouvernance
e-Administration
Participative platforms
Open Data & Govt Data
Innovative third locations
Civil servant training
CivicTech
Inter-territorial coopération
New financing methods
Legislation evolution
Risk management (climate, health, industry,
public disorder)
Sensor & camera network
Anticipation/détection de situation à risque
Analysis/Decision making
Control center - Hypervisor
Action management
Information distribution / public
alerts
Infrastructure & Cyber security
Event security
Urban resilience policy
FOCUSINFRASTRUCTURE
01
02
03
04
MOBILITY & TRANSPORT
LOCAL BUSINESSES & SUBURBS
BUSINESS DISTRICT
& INDUSTRIAL ZONES
HOUSING
& NEIGHBORHOOD LIFE
06
07
08
09
10
ENERGY & ENVIRONNEMENT
LOCAL GOVERNANCE AND METROPOLIS
SAFE CITY & RESILIENCE
INFRASTRUCTURE & MAINTENANCE
EDUCATION, SPORT,
HEALTH & INCLUSION05
100KEYPROJECTS
TOURISM, LEISURE,
CULTURE & HERITAGE

32. SMART CITY SCORE CARD
QUANTITATIVE ANALYSIS
21
Short Term Solutions Mid Term Solutions Long Term Solutions

33. FILL UP YOUR HEAT MAP
QUALITATIVE ANALYSIS
Project 1 Project 2 Project 3 Project 4 Project 5 Project 6 Project 7 Project 8 Project 9 Project 10
Mobility
Housing
Business & Industry
Commerce
Inclusion
Infrastructure
Environnement
Leisure
Safe City
Local Govt
On track
Hurdles
Blocked

34. Do your members already use existing
smart city indicators, and if so, have
you already observed cases where
smart city indicators have inspired
policy change ?

35. CONNECT YOUR PEERS
METROPOLIS OR INNOVATIVE CITIES
Paris
Bordeaux
Toulouse
Perpignan
Montpellier
Strasbourg
Lille
Caen
Brest
Rouen
Lyon
Dijon
Marseille
Nice
Grenoble
Nancy
Metz
Le Havre
Le Mans
Nantes
Angers
Rennes
Reims
Limoges
Poitiers
Cl-Ferrand
Toulon
St-Etienne
Tours
Orléans
Amiens
Arras
Cannes
Monaco
Nimes
METROPOLIS
INNOVATIVE CITIES
HUB SUSTAIN CITIES

36. Let’s work together on the perfect transformation roadmap
for smarter, greener and more inclusive cities

37. Discussant
Caroline Paunov
Senior Economist
Directorate for Science, Technology and Innovation (STI)
OECD

38. Session II. What should the
OECD framework on smart cities assess?

39. Camille Viros
Economist/Policy Analyst
Setting the scene
Marcos Diaz Ramirez
Junior Economist
Centre for Entrepreneurship, SMEs, Regions and Cities (CFE), OECD

40. The OECD Smart City
Measurement Framework

41. From definition …to measurement
“Smart cities” are cities that…
… leverage digitalisation
… engage stakeholders
… to improve people’s well-
being & to build more inclusive,
sustainable & resilient societies
Smart city tools
Stakeholder engagement
Smart city performance

42. Pillar 1: Smart city tools
What it measures: the degree of
digitalisation and digital innovation
implemented at the city level
8 proposed dimensions reflecting the
main areas of urban life transformed by
digital technologies
Suggested indicators: input and output
indicators for each of these dimensions

43. Pillar 2: Stakeholder
engagement
What it measures: the level of stakeholder
engagement as an input to the process of
shaping the smart city
Key stakeholders of a smart city are:
• The city/local and national government
• The city’s residents (including NGOs and
knowledge institutions)
• The private sector
Suggested indicators measure several aspects
of engagement such as inclusiveness and
equity, accountability, capacity, effectiveness
and adaptiveness

44. Pillar 3: Smart city
performance
What it measures: the performance of
smart cities …
… in fostering four key objectives
• well-being
• inclusion
• sustainability
• Resilience
Suggested indicators: outcome
indicators of the effects of smart city
initiatives on these four objectives

45. Next steps
• Identify the right scale of
analysis
• Select the specific indicators for
each pillar
• Define the sources of data
• Collect the data and explore
ways to fill the gaps

46. Panel
Discussion
Jonathan Woetzel
Director and Senior Partner
McKinsey Global Institute
Olga Kordas
Director of Viable Cities (Swedish National
Strategic Innovation Program for Smart and
Sustainable Cities) & Associate Professor of
KTH Royal Institute of Technology, Sweden
Jae-Yong Lee
Director of Smart Green City
Research Center
Korean Research Institute for
Human Settlements (KRIHS)
Ane Miren
Ibañez Zugazaga
Managing Director
Bilbao TIK, Spain
Masahiro Ito
Director of International Affairs Office,
City Bureau
Ministry of Land, Infrastructure, Transport
and Tourism (MLIT), Japan
Yuria Nakamura
Director of Research and
Planning Department, Organisation for
Promoting Urban Development (MINTO),
Japan
What should the OECD framework on smart cities assess?

47. Jonathan Woetzel
Director and Senior Partner
McKinsey Global Institute
Session II - Panel discussion

48. Jae-Yong Lee
Director of Smart Green City Research
Center
Korean Research Institute for Human
Settlements (KRIHS)
Session II - Panel discussion

50. Source: Lee et al.(2016)

51. Quantitative
Index
Monitoring Current Status of Smart Cities in Korea
Apply to Korean Local Governments from 2021
Qualitative Index Monitoring Current Status & Potential Power of Smart Cities
in Korea

52. Technology & Infra.GovernanceInnovation
Public
Ability
Private &
Citizen
Ability
Data
Sharing &
Use
Ability
ㅎOrganization
Participation
Network
Fund
ㅎRegulatory
System
Intelligent
Facility &
Service
Network
Urban
Intelligent
Center
Quantitative
Index
Smart City
Officer Ability
Smart City
KPI
Employment
& Start-Up
Living Lab &
Fab Lab
Data Sharing
System
Integration
Data
Integration
Consultative
Body
Ordinance
Political
Network
Social
Network
Short term &
Longterm
Budget
Private Sector
Operation
Center
9&more
Service facility
Wired &
Wireless
Network
Qualitative Index Technology & Infra.GovernanceInnovation
1.Initial 2. Partially fulfilled 3. Fulfilled 4. Improving
5. Sustainably
Optimising

53. Masahiro Ito
Director of International Affairs Office,
City Bureau
Ministry of Land, Infrastructure,
Transport and Tourism (MLIT), Japan
Session II - Panel discussion

54. PROMOTION OF SMART CITIES IN JAPAN
2ND OECD Roundtable on Smart Cities and Inclusive Growth
ITO Masahiro
Director of International Affairs Office, City Bureau
Ministry of Land, Infrastructure, Transport and Tourism (MLIT), Japan
NAKAMURA Yuria
Director of Research and Planning Department, Senior Staff Researcher
Organization for Promoting Urban Development (MINTO), Japan
1

55. MLIT Official Report
“A Way Forward to Smart City
~Interim Version~ ”
・・・
・
・
・
・
・
・
Mobility
Urban
Environment
Energy &
Resource
Safety &
Security
Inclusive
Community
Annual number of public transport trips per capita
Green Area per 100,000 Population
Percentage of Employees using remote working
Share of Renewable Energy
Percentage of smart building with building management system
Percentage of building adopting contactless technology
Percentage of city area covered by hazard warning system
・・・
・・・
Women’s labor force participation rate
Citizen’s participation rate for local activities
Theme Indicator
International / Japanese Standards
ISO37120/37153, SDGs Indicators, IEC 63152 etc.
Urban Challenge
Response to COVID-19
Car-dependent society
Regional
Economy
Response to COVID-19
Limited green space in urban area
Optimizing energy consumption
Reduction of CO2 emissions
Disaster management
Response to COVID-19
・
・
・
・・・
・・・
・
・
・
Approach for Establishing Smart City Indicator
Develop Smart City Indicator based on the goal of each theme and urban challenge.
Respective indicator refers to International and Japanese standards.
Weak-ties in local community
Gender gap in employment
・・・
・・
・
Annual growth rate of employment
Percentage of building utilizing advanced network infrastructure Big data utilization for biz activity
Shrinking local economy
・・
・
Number of people using alternative mobility service (e.g.
mobility on demand)
2

56. Overview
• Approx. 28ha area re-development with concept of new
mobility, congestion mitigation, and disaster prevention
capabilities
• Install City OS to offer multi-sectoral services by utilizing
advanced IoT technologies and real time data.
• A land mark smart building “Tokyo Port City Takeshiba”
developed by Tokyu Land Corporation.
【Transportation】
【Commercial】
【Area Management】
3D data
【Disaster prevention】
Digital signage Congestion info.,
personalized marketing
Target Area
(Approx.28ha)
Apply to
other
sectors
Ship MaaS, Autonomous
Tokyo Bay
Service
City OS
Device,
Data
City OS (Smart City Platform)
ParkingWeather DisasterCongestion Energy
Trans-
portation
Disaster
prevention
Area
management
Commerce
・・・
・・・
Case Study - Smart City Takeshiba
Overview of City OSOverview of Area Services
Tokyo Port City Takeshiba
3

57. Case Study - Smart City Takeshiba
Smart Solutions in Tokyo Port City Takeshiba
Mobility
Urban Environment
Open working space with open Wi-Fi and green infrastructure
for comfortable working environment.
Safety & Security
Face recognition system with thermography guides users to
uncrowded elevators by digital signage in the building.
Energy & Resources
Building management application that collects data by 1,300
sensors and keeps the entire building comfortable.
e.g. Elevator Congestion Signage
Indicator: Number of people using alternative
mobility service
500 m long pedestrian deck connecting the station and the
sea port for safe mobility.
Indicator: Percentage of building adopting
contactless technology
Indicator: Percentage of smart building with
building management system Indicator: Green Area per 100,000 Population
e.g. Laser Sensor On The Ceiling

58. Yuria Nakamura
Director of Research and
Planning Department, Organization for
Promoting Urban Development (MINTO),
Japan
Session II - Panel discussion

59. Organization for Promoting Urban Development (abbrev. “MINTO”)
- Established in 1987
- A general incorporated foundation designated by the Minister of of Land, Infrastructure,
Transport and Tourism (MLIT)
- Offers financial support including investment and loans to private urban development
projects by utilizing governmental funds, government guaranteed bonds, etc.
- Provides expertise on finance and urban development while collaborating with relevant
industries
- Supported more than 1,400 projects /1.8 trillion yen in total
1. Investment
2. Support for
solving local issues
3. Long-term/stable
loan type support
(1) Town Renewal Investment
(2) Management-type town development fund
(3) Crowdfunding-type town development fund etc.
(4) Mezzanine support
(5) Communal Urban Redevelopment
5

60. MINTO’s mission
One of the key points for promoting Smart City:
public-private collaborations
MINTO’s mission, as a partner for urban development
projects, is to contribute for creating attractive cities by
providing stable financial support.
Banks
Developers
General
contractors
Governments
6

61. Promotion of Smart Cities by MINTO
Mezzanine support
- A financial support applicable for urban development projects approved by MLIT, providing
subordinated loans to supplement bank senior loans.
- Contributes to stabilize long-term projects that usually require large sum of funds.
・Government guaranteed
borrowing
・Government guaranteed bonds
*image
Smart
Building
control device
camera, sensor
local
government
etc.
data
provision
data acquisition
From this year, we started new support for
“smart buildings” utilizing AI, IoT, etc.
(ex. camera, sensor, beacon, control device)
 productivity improvement
 energy conservation
 area value improvement etc.
MINTO
Private financial
institutions, etc. ･Loan
･Acquisition
of bonds
Land,
building
Senior
Mezzanine
SPC, etc.
Equity
urban development project
(approved by MLIT)
Private financial
institutions
Loans, etc.
National
government
7

62. Thank you for your attention!
■ MLIT
Contact： 2-1-3 Kasumigaseki, Chiyoda-ku, Tokyo 100-8918
Ministry of Land, Infrastructure, Transport and Tourism
International Affairs Office, City Bureau +81-3-5253-8955
hqt-iao_cb_kokusai6@mlit.go.jp
■ MINTO
Contact: Toyosu Center Building 8F, 3-3-3 Toyosu, Koto-ku, Tokyo 135-6008
Organization for Promoting Urban Development +81-3-5546-0791
info@minto.or.jp
8

63. Ane Miren Ibañez Zugazaga
Managing Director
Bilbao TIK, Spain
Session II - Panel discussion

64. Olga Kordas
Director of Viable Cities (Swedish
National Strategic Innovation Program
for Smart and Sustainable Cities) &
Associate Professor of KTH Royal
Institute of Technology, Sweden
Session II - Panel discussion

65. Viable Cities – a Swedish Strategic Innovation Programme for
Smart and Sustainable Cities
Assos. Professor Olga Kordas, Programme Director

66. Nine Swedish cities and their
partners
are pioneering efforts to accelerate
climate transition
Mission:
Climate neutral cities 2030
with a good life for all within planetary
boundaries
Digitalisation and citizen engagement
important enablers

67.  Outputs (short term)
i.e CO2, Community Wealth
 Outcomes (medium terms)
i.e economic justice, bridging social capital, imagination,
health, human development
 Capabilities transition (societal)
i.e sense-making, experimentation, learning and
development, societal decision making
 Key goal to improve learning and
adaptability at different levels
 Within innovation projects, between projects, on
city level, between cities
 Reflexivity, higher order learning (shifting norms,
discourses)
 Evaluation as strategic part of policy
design and implementation
Evaluation/measurement: systems transformation towards
climate neutral and sustainable cities

68.  ‘Formative evaluation’ as opportunity
for reflection, help to change direction
or adjust ongoing developments,
projects and processes
Upcoming publication by Harald Rohracher, Lars
Coenen, Olga Kordas
 Limitations of “rationalistic tradition”
 value neutrality, objective assessment, measurable
outcomes
 Shift towards argumentative/
constructivist evaluation
 Focus on processes instead of outcomes
 Dialogue and participation as starting point
 Indicators as ‘sites of collective imagination’, i.e.
engagement with indicators as part of the transition
process; making visible what counts
Formative evaluation

69. Conclusion & charting the way forward

70. Nadim Ahmad
Deputy Director,
Centre for Entrepreneurship, SMEs, Regions and Cities (CFE),
OECD
Conclusion

71. Thank you for participating!
@OECD_local
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