1. Basically, the Expertek Cyber Solutions is a full service business process outsourcing call
centre, offering both onshore and offshore outsourcing, focusing on inbound and
outbound call centre services, data entry and data processing services, back office
outsourcing services and business process outsourcing services as per the client
requirements.
Now more than ever, businesses face the pressures of shrinking budgets and increasing
demands. More importance has to be placed and money spent on marketing efforts to
keep things afloat. With competition rising, businesses also need to focus on what will
keep the customer satisfied. Expertek Cyber Solutions can help you balance all these
demands. Our solutions and effective call center strategies are here to ensure that
business runs smoothly and effectively, and at a low cost to you.
So why choose Expertek Cyber Solutions?
Because your customers need you 24/7/365
People don't run on a 9-5 time schedule anymore these days. Customers, partners, and
suppliers do business round the clock. With Expertek Cyber Solutions, customers are able
to get their questions answered when they demand them. They will appreciate the fact
that they can reach you in person whenever it is convenient for them.
Because of our staff
Expertek Cyber Solutions has years of experience in the call center and telemarketing
industry. We are experts at what we do and will only hire the best agents after a
demanding recruiting process. Once part of the team, our call center agents undergo one-
on-one training and a Sales and Customer Service Certification Course further ensuring
that they are fully qualified and capable of meeting all your goals. Agents carry
themselves in a friendly and professional matter projecting only the best image to your
clients.
Because of our flexibility
Businesses constantly change, and we at Expertek Cyber Solutions understand that. If
your marketing campaign begins to soar and doubles the capacity you require, you will
need to hire more agents and possibly implement new technologies to meet demand.
After a month or two if it continuously fails to get business, things turn to slow down and
you will need to think about letting go of those hard-to recruit agents. Our outsourcing

2. services, solutions, and strategies are designed to provide you with the flexibility you
need when things change. We have many qualified agents available for work, and who
can quickly adapt to the needs of your business without you having to endure the cost that
comes with a changing environment.
Because you only pay for what you use
We at Expertek Cyber Solutions provide you with a myriad of services to use for your
business. Select which works best for you, and only pay for ones you use. We strive to
supply you with the most cost effective and efficient method for providing call center
support to all your clients.
The services we can give you.
Inbound Call Center
01. Customer support services
02. Information support invoicing support services
03. Delivery information and status support
04. Customer support solutions
05. Business feedback
06. Customer opinion
07. Product survey
08. Deal closing support
09. Delivery information support
10. Invoicing and order filling solutions
11. Research and survey support
12. Event management support
13. Collections support
14. Competitor updates
Outbound Call Center
15. Telemarketing
16. Appointment fixing
17. Deal closing support
18. Dynamic order filling services
19. Customer satisfaction surveys
20. Payment reminder
21. Debt collection
22. Credit card verification solutions
23. Outsourcing program notice
24. Advertising and brand management solutions
25. Follow-up calls and mailers
26. Business correspondence assistance
Well, you can send me your business details that you want to outsource. We assure that
our service will not only be revenue savings for you, but also shows significant improve
in your cash flow. Feel free to call back and finalize the deal.

3. If you have inquiries about our business you can contact our Sales and Marketing
Manager or you can visit our website, www.expertek.net.
We believe to provide better services.
Thank you and Have a nice day.
Expertek Cyber Solutions Expertek Cyber Solutions
Corporate Office, USA Offshore Office, Pakistan
2553 W. Chicago Ave. House # 162 Block B, Johar Road,
Chicago, IL 60622 Shabbirabad, Karachi - 75350
Phone: 773 309 4327 Phone: (9221) 438 5260
Fax: (9221) 438 5261
VoIP: 773-309-4327