1. EFFECTIVE COMMUNICATION
SKILLS
YAWAR HASSAN KHAN

2. CONTENTS
 EFFECTIVE COMMUNICATION SKILLS
 PERSPECTIVES IN COMMUNICATION
 ELEMENTS OF COMMUNICATION
 COMMUNICATION STYLES
 BASIC LEARNING SKILLS
 EFFECTIVE WRITTEN COMMUNICATION

3. EFFECTIVE COMMUNICATION SKILLS

4. IMPORTANCE OF COMMUNICATION
 Communication breakdowns result in barriers
against your ability to develop both professionally
and personally.

5. COMMUNICATION
 Is the art and process of creating and sharing ideas
.Effective communication depends on the richness of
those ideas.

6. COMMUNICATION SKILLS
 Communication skills are the tools that we use to
remove the barriers to effective communication

7. COMMUNICATION PROCESS
 Source
 Massage
 Encoding
 Channel
 Decoding
 Receiver
 Feedback
 context

8. PERSPECTIVES IN COMMUNICATION
 Language
 Past experience
 Prejudices
 Feelings
 environment

9. ELEMENTS OF COMMUNICATION
 Face to face
 Body language
 Tone of voice
 Verbal communication
 Physical communication

10. COMMUNICATION STYLES
 Systematic
 Directed
 Spirited
 considerate

11. BASIC LISTENING SKILLS
 Self awareness
 Active listening
 Listening in difficult situations

12. EFFECTIVE WRITTEN COMMUNICATION
 Put the main point first
 Know your audience
 organize the message