4. Start the Connected Experience Revolution
Connect any application, data or device to the Salesforce Customer 360
5. Service APICommerce API Web APIMobile API
API-led Approach Accelerates Projects Through Re-use
6. Build a connected ecosystem
Connect applications, data, and devices,
both on-premises and in the cloud
Unlock data with APIs and integrations
Design APIs and integrations faster using
reusable assets on one unified platform
Increase agility with an application network
Develop secure and compliant integrations that
scale as your business grows
MuleSoft Anypoint Platform
Single platform for APIs & Integration to connect any app, data or device
7. Develop Integrated Applications
Power rich Lightning Platform or
Heroku applications with
third-party data
Achieve a Single Customer View
Integrate siloed 3rd-party systems
with Service and Sales Cloud for a
complete real-time customer view
57%
faster app
development
40%Increased agent
productivity
66%
faster delivery of
new integrations
Unleash the Full Power of the Salesforce Customer 360
MuleSoft unlocks your enterprise data, wherever it resides
Integrate Front and Back Office Synchronize
order, invoice, and product information from
ERP and other systems to Salesforce using out-
of-the-box connectors
8. Service API
Shipment Status
API
Order Status
API
Order History API .
Commerce API Web API
System
Layer
Process
Layer
Experience
Layer
FedEx
Shipments API
Salesforce
Customers API
SAP Inventory
API
Orders
API
Call Center
API
Mobile API
Order API
API-led Approach Accelerates Projects Through Re-use
9. Source: Connectivity Benchmark Report 2019
Dramatically lower costs
Lower development costs
through reuse and self-service
Fast and agile by design
Pluggable, reusable building blocks
supporting hybrid deployment
Secure across endpoints
Built-in security and governance at
every node
Realize Value from your Application Network
Accelerate speed and agility, securely innovate at scale, and reduce costs
64%
faster project
delivery
94%
fewer security
incidents
63%
lower
maintenance
costs
10. API Community Manager
Leverage the power of
Community Cloud to increase
API adoption and developer
engagement
Best-in-class Connectors
Accelerate delivery with
hundreds of pre-built
connectors and templates to
Salesforce and third party
systems
IncreasedAPI Limits
Benefit as joint customer with
additional Salesforce API
calls at no additional
cost
Better Together - Available Now
Joint Salesforce and MuleSoft offerings currently available to customers
11. MuleSoft Accelerators
for Salesforce Clouds
Jumpstart Salesforce
implementation with pre-built
APIs, templates, and architecture
POVs to accelerate use cases
New Salesforce and
third-party connectors
Unparalleled partnership with
Salesforce product teams to
deliver connectors across clouds
and industries
One portal
for all Salesforce APIs
Unified API portal for all
Salesforce Clouds via API
Community Manager on
developer.salesforce.com
Better Together - Roadmap
Q4 FY20
Joint Salesforce and MuleSoft offerings planned for release
GA
12. MuleSoft Anypoint Platform
On-Premise
Legacy modernization
Process orchestration
Shared services
Hybrid
Process orchestration
180+ Connectors
Data synchronization
APIs
Full life-cycle:
Design, Simulate
Solicit feedback
Validate & Publish
14. 26 hours
0
.
5
1.5 2 2 1 1 8 hours with MuleSoft
Setup Design Implement Unit test Deploy Manage & Monitor
4 5 4 4 4 5
Comparison done by a leading financial services firm in partnership with a major system integrator
26 hours
Decreases development
time by:
for a medium
complexity
for a high
complexity
for a low
complexity38% 47% 67%
Head-to-head comparison vs. legacy middleware
15. Leverage out-of-the-box
connectors to IBM
mainframes, mid-range
systems, legacy CRM and ERP,
and more.
Build high-availability, high-
performance applications
leveraging API policies to meet
peak workloads without
compromising system integrity.
Unblock skill bottlenecks by
rapidly federating fine-grained
access to legacy system services
and data.
MULESOFT’S ANYPOINT PLATFORM:
Your Partner for Legacy Modernization
“MuleSoft was able to help us build legacy system interfaces that used to take 3 months and
multiple people's time in less than a few days of work.”
- Dustin Laun, Senior Advisor, Innovation & Technology, FCC
5X faster legacy
system connectivity
66% reduction in
maintenance costs
4X faster application
development speed
16. Unified Platform for Full API Lifecycle ManagementUnified Platform for Full Lifecycle Management
18. Managed File Transfer
Application Integration
API Design API GatewayAPI Development API Testing API Portal
Messaging & Queues
Encryption/Tokenization
ESB
Edge Security
B2B/EDI
CI/CD
Data Integration
ContainerizationLog Management
Compliance Compute Network
Storage High Availability
App Performance Mgmt.
What Would Your Stack Look Like Without Anypoint Platform?
Now, everything is connected. And why machine connection is important? Because you can connect with your customer through these machines. And even COVID19 has showed efficient effects how remote, on-demand service provision is important.
Just take any company for example, it can be even a small company or a giant one, with global multinational employees.
All of them are using systems, and big ones use in average more than 900+ applications, that is more than thousand system endpoints.
As you heard, distributed systems are okay, but distributed and unsynced data is not okay.
You cannot say where is the Source of truth, you cannot run projects with accurate targeting. So, you need to sync all them.
As Customer 360 is becoming buzzword not only between Salesforce related business, everyone says about other products a lot, but they stood on the Mulesoft’s icon and just say API or Integration.
So why “API and Integration” so important while building Custome 360 platform?
Because Mulesoft is not just only API and Integration.
Let’s dive deeper
This is a traditional image when you heard API or Integration, right?
Benefits of MuleSoft Anypoint Platform - Ecosystem for connection
- Connect applications, data, and even devices
- Can work both on-premises and in the cloud - Design new APIs based on reusable assets
- Increase agility with an application networks
- Develop secure and compliant integrations that grow from development
MuleSoft Accelerators for Commerce Cloud and Service Cloud:
- SAP, Jira, ServiceNow, PIM
