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Medical (Health Care) Sector Dubai, UAE - Challenges and Opportunities. December 2012

  1. Dubai: The Medical Sector Middle East Association, London, UK December 6 2012
  2. Dubai: Medical Sector 1. Overview 2. The Challenges 3. The Opportunities
  3. Dubai – A Global City • Cultural and Business Centre of the Middle East • Cosmopolitan population • Major tourist destination (also medical tourists)
  4. Health Care Goals World Class Medical Care for Domestic Patients Centre for Medical Tourism
  5. Government Strategy Implementation of Dubai Strategic Plan 2015 DHA and DHCC
  6. DHA: Dubai Health Authority • Created 2007 replacing DOHMS • Strategic oversight of health sector in Dubai • Licenses hospitals and professionals
  7. DHA: Dubai Strategic Plan 2015 • Health Services - Quality, Access, Integration • Public Health Promotion • Private Sector – enhanced engagement
  8. DHA Facilities for Medical Care 4 Hospitals: Rashid Hospital, Dubai Hospital, Latifa Hospital, Hatta Hospital 10 Specialist Centres: Thalassaemia Centre etc 14 Primary Care Centres: Throughout the city
  9. DHCC: Dubai Health Care City • Founded in 2002 • 4.1 million square feet in centre of Dubai • 2 Hospitals, 100+ medical outpatients centres and laboratories • Employs 3000 licensed professionals
  10. Dubai: Drivers of Health Care Demand 1. Demographics 2. Economics 3. Medical Tourism
  11. Demographics 1 Overview • Population recently exceeded 2 million (Max population growth 1985-2005) • Population growth and ageing • Demographically delineated groups
  12. Demographics 2 Population 1968-2012 •
  13. Demographics 3 Segments • Emiratis: 17% • Expats: 83% (85% of this group are Asian) • Median age 27 years • 77% male (expat workers living without family)
  14. Demographics 4 Groups and Medical Needs Different Demographic Groups, Different Medical Needs Emiratis : Chronic Diseases, Lifestyle Diseases Blue Collar Expat workers: Work related injuries, road traffic accidents
  15. Economics 1 • Increased GDP: GDP per capita projected at $58,000 by 2015, 5.5% annual growth • Increased Government spending on health and social care (CAGR 5%) • Increased personal consumption of health care (part driven by insurance with low premiums)
  16. Economics 2 • Government accounts for 70% of present health care spending • Per capita spending on health in world top 20 • UAE 2nd highest spending in the GCC • Huge potential growth in health care sector (public and private)
  17. Economics 3 HC Expenditure per Capita $ Qatar UAE Kuwait Bahrain HC Expenditure per Capita $ KSA Oman 0 500 1000 1500 2000
  18. Economics 4 Health Care Costs Rise 30-40% • Rising costs of Medical Equipment and New Technology • Complex and costly Licensing Procedures • Low cost insurance drives over consumption of health care
  19. Medical Tourism Overview • Worldwide medical tourism industry worth $60 B • Aims to be major destination for medical tourism • Low Cost Treatments in Accredited Hospitals
  20. Medical Tourism Dubai • 25 JCIA hospitals, clinics and programmes in Dubai (almost 50% of UAE total) • Treatments 50% cheaper in Dubai than in the USA • 7.5 Million Annual Tourists to Dubai
  21. Medical Tourism DHCC <<PatientsBeyond Borders Dubai Healthcare City Edition>> Book authored by Josef Woodman and launched at Arabian Travel Market 2012
  22. Medical Tourism American Hospital Dubai No. 1 JCIA Hospital in the Gulf 8% of patients non UAE 40% of Joint Replacement Surgery non UAE Treats patients from more than 20 countries
  23. Dubai: Medical Sector Headlines Khaleej Times Dec 2, 2012: Dubai Medical Sector to hit $10.9 by 2013 Government and International Investment
  24. Dubai: Medical Sector The Challenges Regulatory , Operational
  25. Challenges: Regulatory Cost and Complexity of Regulation Professionals and Hospitals Malpractice complaints dealt with by Criminal Courts and Police
  26. Challenges: Operational 1 Staff Attraction and Retention Chronic shortage, high turnover 80% physicians and 90% nurses expatriate Emiratis not attracted to work in this sector.
  27. Challenges: Operational 2 Quality and Standardisation of Services Accreditation and Staff Different accreditation systems Different Staff Training and Cultures
  28. Challenges: Operational 3 Poor Perceptions, Lack of Confidence YouGov Survey 2011 70% of residents and 57% of Emiratis would seek overseas treatment for serious illness OUTBOUND MEDICAL TOURISM
  29. Challenges: Operational 4 Low Insurance Premiums Strategy to attract high market share BUT Lack of investment in advanced technology and treatments Over consumption of Out Patient services & Medications
  30. Dubai: Medical Sector Opportunities
  31. Opportunities 1: Specialised Centres Specialist Hospitals and Clinics CHRONIC DISEASE LIFESTYLE DISEASES GENETIC DISORDERS TRAUMA ONCOLOGY
  32. Opportunities 2: In Bound Medical Tourism Medical Tourist Services MINOR PLASTIC SURGERY DENTAL AND ORAL SURGERY ONCOLOGY JOINT REPLACEMENT SURGERY
  33. Opportunities 3: Long Term Care Long Term Care for Disability ELDERLY ALZHEIMER’S DISEASE AND DEMENTIA REHABILITATION
  34. Opportunities 4: Home Care AMBULATORY CARE FOR ELDERLY AND CHRONIC ILLNESSES REDUCES COSTS OF HEALTHCARE
  35. Opportunities 5: PPP Private Public Partnership TECHNOLOGY AND KNOWLEDGE TRANSFER ACCESS TO SPECIALIST TREATMENTS
  36. Opportunities 6: Insurance Health Care Insurance POSSIBLE COMPULSORY INSURANCE? Increasing Market Size Demand for Specialist Treatments
  37. Opportunities 7: Recruitment Health Care Staff Recruitment High Staff Turnover and High Demand
  38. Opportunities 8: Alternative Medicine Demand for Alternative Therapies Increasing 60,000 patients in Dubai treated in 2011. ACUPUNCTURE, HOMEOPATHY, AYURVEDA, CHIN ESE MEDICINE
  39. Dubai: Business Culture Good Infrastructure, transport, hotels Safe Easiest place to do business in the Gulf
  40. Challenges Decision Making can be slow Sudden Changes of Plans Regulatory Delays Red Tape
  41. Solutions Persevere and Visit Often.........

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