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#TWITTERACADEMY
AGENDA
Driving user growth and app engagement
App conversations on Twitter
The Twitter Audience
The 3 Pillars of App Success on Twitter
TWITTER’S ECOSYSTEM
Evolving to address mobile app marketing challenges
W I T H T W I T T E R
D R I V I N G U S E R G R O W T H
A N D A P P E N G A G E M E N T
This app just secured homepage
real estate on my phone.
taptalk.me
ashton kutcher

@aplusk
136 RETWEETS 354 FAVORITES
Trivia Crack is love, Trivia Crack is
life.
Khatarina

@Khat_Morgs
3 RETWEETS 16 FAVORITES
You can basically split my life into
two eras: Before Trivia Crack and
After Trivia Crack.
The Book of Mormon

@BookofMormon
when we watch Pete Wentz play
Trivia Crack in the toilet.
6 11
Pete Wentz @petewentz

i only really feel comfortable
socially when i am playing trivia
crack. pls dont judge me.
1,604 5,003
Ryan Brown @brownday

What a game. #MarchMadness
#MichiganvKentucky
205
Barack Obama @BarackObama

Baracketology: President Obama
knows his hoops. ofa.bo/fKW
#MarchMadness
1,422 1,893
205
205
Barack Obama @BarackObama

Baracketology: President Obama
knows his hoops. ofa.bo/fKW
#MarchMadness
205
Trivia Crack @triviacrack

@petewentz We don't judge. We
only really feel comfortable socially
when we watch Pete Wentz play
Trivia Crack in the toilet.
6 11
205 205
Pete Wentz @petewentz

i only really feel comfortable
socially when i am playing trivia
crack. pls dont judge me.
1,604 5,003
Even MP’s are playing it. Candy
Crush is back with NEW candies
and combinations! Tap to Play!
Candy Crush Soda

@CandyCrushSoda
108 RETWEETS 404 FAVORITES
Promoted by Candy Crush Soda
Promoted by Candy Crush Soda
HOW CAN A USER FIND YOUR APP?A CROWDED FIELD
3MM OTHER APPS
TWITTER IS A
UNIQUE PLATFORM
FOR APP GROWTH
IF IT HAPPENS IN THE WORLD,
IT HAPPENS ON TWITTER
APP CONVERSATIONS ARE HAPPENING ON TWITTER
TOP 20 APPS - 30 DAYS 4 4 M T W E E T S
Source | Crimson Hexagon, Jan 2015
0
5000
10000
15000
20000
0
750
1500
2250
3000
MENTIONS DOWNLOADS
CONVERSATION CORRELATES TO INSTALLS
Source | ThreeGame, Twitter internal data and App Annie, 2014
Liam Neeson is channeling exactly
how I am when I play
@ClashofClans #SuperBowl
Danny Sullivan

@dannysullivan
449 RETWEETS 801 FAVORITES
#SB49 BROADCAST WINDOW
CLASH OF CLANS AD AIRS
THERE WERE 240K TWEETS
AND 26M IMPRESSIONS
ABOUT CLASH OF CLANS
ON THE DAY OF THE
SUPER BOWL
Source | Twitter Internal Data
REACH THE TWITTER AUDIENCE
C O N F I D E N T I A L
80%OF TWITTER USERS ARE
ON MOBILE
Source | Twitter Internal
BOOKS
CHAT/
MESSAGING
GAMES
MUSIC
SOCIAL
NETWORK
PHOTO
58%HAVE INSTALLED AN
APP IN THE 

Source | Global Web Index
ORGANIC GROWTH
1
PAID APP ENGAGEMENT
3
PAID ACQUISITION
2
ORGANIC GROWTH
1
PAID APP ENGAGEMENT
3
PAID ACQUISITION
2
ANALYTICS
Campaigns
TWITTER CARDS SHARING
Download on the App StoreDownload on the App Store
Download on the App StoreDownload on the App Store
Hotel Tonight
@HotelTonight
STOP searching for hotel DEALS!
Book the perfect place in 10 seconds
with Hotel Tonight: hoteltonight.com 
APP CARD
PlayStation
@PlayStation
Got your PS4? Share a game screen
on Twitter, mark it #GreatnessAwaits
and join history: bit.ly/1aYao31 
pic.twitter.com/I7lu7cmAlX
Engadget
@Engadget
Major League Gaming launches
MLG.TV online network to stream e-
sports in high definition engt.co/
19A2FBN 
Free People
@FreePeople
...it's all in the details. And we love
the intricacies of this top! freep.pl/
nccr1 
NASA
@NASA
To view NASA's image gallery of
astronaut Neil Armstrong, visit:
go.nasa.gov/RkUPa4 
LG USA Mobile
@LGUSAMobile
The new LG G2: The smartphone
with desktop DNA. Be at the top of
the list to get yours first:
cards.twitter.com/cards/37e6z …
Tide
@Tide
We get out blood stains, too.
#TidePower #SharkWeek vine.co/v/
hbixjdvluji
Electronic Arts
@EA
Official Trailer @EASPORTSNHL '14
youtube.com/watch?feature=...
Mashable
@mashable
Why @Amazon Prime Is Better Than
@Netflix on.mash.to/1f3Z2Nr  via
@deathandtaxes
Hotel Tonight
@HotelTonight
STOP searching for hotel DEALS!
Book the perfect place in 10 seconds
with Hotel Tonight: hoteltonight.com 
PlayStation
@PlayStation
Got your PS4? Share a game screen
on Twitter, mark it #GreatnessAwaits
and join history: bit.ly/1aYao31 
pic.twitter.com/I7lu7cmAlX
Engadget
@Engadget
Major League Gaming launches
MLG.TV online network to stream e-
sports in high definition engt.co/
19A2FBN 
Free People
@FreePeople
...it's all in the details. And we love
the intricacies of this top! freep.pl/
nccr1 
NASA
@NASA
To view NASA's image gallery of
astronaut Neil Armstrong, visit:
go.nasa.gov/RkUPa4 
LG USA Mobile
@LGUSAMobile
The new LG G2: The smartphone
with desktop DNA. Be at the top of
the list to get yours first:
cards.twitter.com/cards/37e6z …
Tide
@Tide
We get out blood stains, too.
#TidePower #SharkWeek vine.co/v/
hbixjdvluji
Electronic Arts
@EA
Official Trailer @EASPORTSNHL '14
youtube.com/watch?feature=...
Mashable
@mashable
Why @Amazon Prime Is Better Than
@Netflix on.mash.to/1f3Z2Nr  via
@deathandtaxes
Hotel Tonight
@HotelTonight
STOP searching for hotel DEALS!
Book the perfect place in 10 seconds
with Hotel Tonight: hoteltonight.com 
PlayStation
@PlayStation
Got your PS4? Share a game screen
on Twitter, mark it #GreatnessAwaits
and join history: bit.ly/1aYao31 
pic.twitter.com/I7lu7cmAlX
Engadget
@Engadget
Major League Gaming launches
MLG.TV online network to stream e-
sports in high definition engt.co/
19A2FBN 
Free Peop
@FreePeopl
...it's all in the det
the intricacies of t
nccr1 
NASA
@NASA
To view NASA's im
astronaut Neil Arm
go.nasa.gov/RkU
LG USA Mobile
@LGUSAMobile
The new LG G2: The smartphone
with desktop DNA. Be at the top of
the list to get yours first:
Tide
@Tide
We get out blood stains, too.
#TidePower #SharkWeek vine.co/v/
hbixjdvluji
Hotel Tonight
@HotelTonight
STOP searching for hotel DEALS!
Book the perfect place in 10 seconds
with Hotel Tonight: hoteltonight.com 
PlayStation
@PlayStation
Got your PS4? Share a game screen
on Twitter, mark it #GreatnessAwaits
and join history: bit.ly/1aYao31 
pic.twitter.com/I7lu7cmAlX
Engadget
@Engadget
Major League Gaming launches
MLG.TV online network to stream e-
sports in high definition engt.co/
19A2FBN 
Free People
@FreePeople
...it's all in the details. And we love
the intricacies of this top! freep.pl/
nccr1 
NASA
@NASA
To view NASA's image gallery of
astronaut Neil Armstrong, visit:
go.nasa.gov/RkUPa4 
LG USA Mobile
@LGUSAMobile
The new LG G2: The smartphone
with desktop DNA. Be at the top of
the list to get yours first:
cards.twitter.com/cards/37e6z …
Tide
@Tide
We get out blood stains, too.
#TidePower #SharkWeek vine.co/v/
hbixjdvluji
Electronic Arts
@EA
Official Trailer @EASPORTSNHL '14
youtube.com/watch?feature=...
Mashable
@mashable
Why @Amazon Prime Is Better Than
@Netflix on.mash.to/1f3Z2Nr  via
@deathandtaxes
Hotel Tonight
@HotelTonight
STOP searching for hotel DEALS!
Book the perfect place in 10 seconds
with Hotel Tonight: hoteltonight.com 
PlayStation
@PlayStation
Got your PS4? Share a game screen
on Twitter, mark it #GreatnessAwaits
and join history: bit.ly/1aYao31 
pic.twitter.com/I7lu7cmAlX
Engadget
@Engadget
Major League Gaming launches
MLG.TV online network to stream e-
sports in high definition engt.co/
19A2FBN 
Free People
@FreePeople
...it's all in the details. And we love
the intricacies of this top! freep.pl/
nccr1 
NASA
@NASA
To view NASA's image gallery of
astronaut Neil Armstrong, visit:
go.nasa.gov/RkUPa4 
Tide
@Tide
We get out blood stains, too.
#TidePower #SharkWeek vine.co/v/
hbixjdvluji
Mashable
@mashable
Why @Amazon Prime Is Better Than
@Netflix on.mash.to/1f3Z2Nr  via
@deathandtaxes
APP-ENABLED ORGANIC CARDS
Wine by the bay! [pic] —
path.com/p/3yXtUw
Eric Price

@ericprice91
92 RETWEETS 178
Get the Path App
Download on the App Store
PRODUCT CARD LARGE IMAGE
PLAYER CARDSUMMARY CARDPHOTO CARD
Download on the App Store
PROVIDING SOLUTIONS ACROSS THE MOBILE ECOSYSTEMMARKETER
DEVELOPER
TPN
Ads
A PLATFORM FOR DEVELOPERS
DISTRIBUTION:
TWITTER KIT
REVENUE:
MOPUB KIT
STABILITY:
CRASHYLITICS
FABRIC
ANALYTICS:
ANSWERS
SIGN ON SHARING
flock
YPlan - New York,
San Francisco +…
YPlan Tonight
(12)
GET
Details RelatedReviews
+
Hey, @YPlan has tickets to The
Commitments at Palace Theatre. You in?
yplanapp.com/event/g/33961/…
Sarah Deana
@sarahdeana12
YPlan
Now playing at the Palace Theatre for over 18
months, this multimillion pound production is still
packing houses. It’s no wonder why. It tells the tale
of band manager Jimmy Rabbit and a group of…
Get the YPlan - New York, San …
The New Yorker @New Yorker

From 1935 to 1944, cartoon greats like
James Thurber and Peter Arno filled
our pages with insight and wit: nyr.kr/
1LblOxn #TNY90
Sarah Deana @sarahdeana12

Hey, @YPlan has tickets to The
commitments at Palace Theatre. You
in? yplanapp.com/event/g/33961/…
Kobe Bryant @kobebryant

#RIP to one of the greatest teachers our
beautiful game of basketball has ever
seen #DeanSmith
9.4K 12K
1
Eric sees a
Tweet from his
friend Sarah in
his timeline
and clicks on it
Twitter Card content
enables users to easily
discover and install apps
Hey, @YPlan has tickets to
Hard Knock Laughs at
Stand Up. You in?
Eric uses Twitter to
sign into the app
and finds an event
Hey, @YPlan has tickets to Hard Knock
Laughs at Stand Up. You in?
yplanapp.com/event/g3396/hard-knock
Eric Price

@ericprice91
Standup has a pretty simple setup: a guy/girl and a
mic, but that doesn’t mean it’s easy. And sure,
blockbusters have been known to roll through this
Upper West Side comedy club, but we prefer…
Open in YPlan - New York, San …
YPlan
Jimmy Fallon @jimmyfallon

Can’t believe we found this footage.
@TaylorSwift13 and I dancing on the
Jumbotron at NY sports games
youtube.com/watch?v=unkRB…
#FallonTonight
Eric Price @ericprice91

Hey, @YPlan has tickets to Hard Knock
Laughs at Stand Up. You in?
yplanapp.com/event/g3396/hard-knoc
Slate @Slate

New on Slate Plus: Which love songs
make the @SlateCultFest swoon?
slate.me/1G3bE0J
3 1
2
where his followers see his
Tweet in their timelines and
also open or install the app
Eric shares it to Twitter
INTEGRATION DRIVES SUCCESS
ORGANIC INSTALLS
150K22M #1
U.S. APP STORE SHARES PER WEEK
Source | Ruzzle, 2014
USERS DISCOVER APPS ON TWITTER
DOWNLOAD AN APP THEY SAW ON TWITTER
30%
ARE FIRST AMONG THEIR FRIENDS
TO DISCOVER NEW APPS
26%
TRUST TWITTER TO RECOMMEND APPS
25%
SEE TWITTER AS A GREAT PLACE
TO FIND OUT ABOUT NEW APPS
24%
Source | Research Now, Mobile App Research, UK, Feb 2015
PAID APP ENGAGEMENT
3
ORGANIC GROWTH
1
PAID ACQUISITION
2
AWARENESS AND ACQUISITION
RAISE
AWARENESS
ACQUIRE NEW

APP USERS
ENGAGE EXISTING
APP USERS
DRIVE IN-APP
CONVERSIONS
Source | Twitter Internal
USERS RECALL APP CARDS
78%
THIS NUMBER INCREASES AMONG
USERS UNDER THE AGE OF 25
54%
USERS RECALL SEEING A MOBILE APP
CARD ON TWITTER
MEASUREMENTTARGETINGCREATIVE
CONVERSION TRACKINGINTEREST, KEYWORD
TAILORED AUDIENCES
IMAGE APP CARD
LOOK-A-LIKE AUDIENCES
CAMPAIGN DASHBOARD
A FULL SUITE OF PRODUCTS
THE AVERAGE TWITTER
USER HAS 25% MORE APPS
ON THEIR DEVICE
THAN THE AVERAGE SMARTPHONE OWNER
Source | Research Now, Mobile App Research, UK, Feb 2015
Deliver your message directly in users’ Home
timelines
Image
App Card
Basic
App Card
Home
erinlmcmahon @erinlmcmahon

Wedding planning action shot #twoscreens
cc @mcmahon_liz
Lovoo @Lovoo

12 million users! join now to find new people
in your city! download now!
Home
erinlmcmahon @erinlmcmahon

Wedding planning action shot #twoscreens
cc @mcmahon_liz
katja nelson
The Test
FREE on Google Play
The Test @the_test

If you met your clone how would you two get
on ?! take the test now!
Lovoo App
4.5/5.0 stars - 145 ratings
Install
Install
Beautiful,
customisable,
and effective
ad format
#TopEleven2015 has gone global.
Top Eleven

@topeleven
#TopEleven2015 Official Video
Top Eleven
Promoted by Top Eleven
261 RETWEETS 272 FAVORITES
Source | Twitter Internal Data
@topeleven
4:1
EARNED TO PAID
RATIO
NATIVE MOBILE
VIDEO DRIVES A
LARGE EARNED
AUDIENCE
Followers Look-a-likes Interests Keywords Search
TV Tailored
audiences
Overlay with
MobileGenderLocation Language
Targeting - range of context signals
Clicks
Installs
In-app purchases and
sign-ups
Interest
Look-a-like
Followers
TV targeting
Search
Keyword
What can you track ?
Device ID’s
The Test @the_test

“If you met your clone, how would you
two get on?” Take THE TEST now!
The Test: Fun for Friends!
4.0/5.0 stars - 26,080 ratings
Promoted by The Test
Install
“BURST” CAMPAIGN FOR
AWARENESS AND SCALE
The Washington Post @washingtonpost

Some of Chris Christie’s prominent
home-state donors are shifting allegiance
to Jeb Bush wapo.st/1vkyRun
WIRED @WIRED

Our favorite mechanical keyboard drops
TARGETING
Keywords

“friend,” “besties”,
“girlfriend”
Interest
@handles of DJs,
movies, gaming
The Test @the_test

“If you met your clone, how would you
two get on?” Take THE TEST now!
The Test: Fun for Friends!
4.0/5.0 stars - 26,080 ratings
Promoted by The Test
Install
The Washington Post @washingtonpost

Some of Chris Christie’s prominent
home-state donors are shifting allegiance
to Jeb Bush wapo.st/1vkyRun
WIRED @WIRED

Our favorite mechanical keyboard drops
CREATIVE
“BURST” CAMPAIGN FOR
AWARENESS AND SCALE
Format

Image App Card
Image

Colorful and fun
Text

Asking crazy, provocative
questions
Campaign
MEASUREMENT
The Test @the_test

“If you met your clone, how would you
two get on?” Take THE TEST now!
Promoted by The Test
The Test: Fun for Friends!
4.0/5.0 stars - 26,080 ratings Install
“BURST” CAMPAIGN FOR
AWARENESS AND SCALE
The Washington Post @washingtonpost

Some of Chris Christie’s prominent
home-state donors are shifting allegiance
to Jeb Bush wapo.st/1vkyRun
WIRED @WIRED

Our favorite mechanical keyboard drops
The Test @the_test

“If you met your clone, how would you
two get on?” Take THE TEST now!
Promoted by The Test
The Test: Fun for Friends!
4.0/5.0 stars - 26,080 ratings Install
“We were highly impressed by the volume we
were able to achieve without much lead time”
-CEO, Lotum
TOP 10in app stores (UK, US)
50% of installs came from Twitter
“BURST” CAMPAIGN FOR
AWARENESS AND SCALE
The Washington Post @washingtonpost

Some of Chris Christie’s prominent
home-state donors are shifting allegiance
to Jeb Bush wapo.st/1vkyRun
WIRED @WIRED

Our favorite mechanical keyboard drops
Fiksu
Grab KochavaTUNE
adjust AppsFlyer Adways Apsalar
Cyberz Septini
MOBILE MEASUREMENT PARTNERS
ORGANIC GROWTH
1
PAID APP ENGAGEMENT
3
PAID ACQUISITION
2
RetainedUsersPerMonth
10%
20%
30%
40%
Month 1 Month 2
15%
40%
ONLY 15% OF USERS STILL USE AN APP
AFTER 2 MONTHS
Source | Flurry
SOURCE | LIfehacker
52apps installed by the
typical smartphone owner
10apps used by the typical
smartphone owner
APP SATURATION
Source | Twitter Internal
APP ENGAGEMENT AND IN APP CONVERSION
RAISE
AWARENESS
ACQUIRE NEW

APP USERS
ENGAGE EXISTING
APP USERS
DRIVE IN-APP
CONVERSIONS
TAILORED AUDIENCES FROM MOBILE APPS
Engage very specific audience segments
eCommerce app example
App installs
Sign ups
Users who saw 

app page for
these shoes
Drive users to your final action
Dating app example: Freemium to subscription
Tailored audience of
registered users
Current
subscribers
ENCOURAGING
SIGN UPS
Tailored Audiences from mobile apps

Drive users to sign up
Tailored audience of
registered users
Tailored audience of app
installs
Registered
users
YPlan @YPlan

YPlan has NYC’s Most Unique Events.
See this Week’s Curated List.
YPlan
4.3/5.0 stars - 3,873 ratings
Open
RE-ENGAGE
LAPSED USERS CSR Classics @CSRClassics

Need a break? Race Classic cars on your
device now!
CSR Classics
4.4/5.0 stars - 508,324 ratings
Open
Tailored Audiences from mobile apps

Drive users to sign up
Tailored audience of
registered users
Entire Twitter Campaign
Audience
Lapsed
Users
RAISE
AWARENESS
ACQUIRE NEW

APP USERS
ENGAGE EXISTING
APP USERS
DRIVE IN-APP
CONVERSIONS
TWITTER USERS ARE 27%
MORE LIKELY TO MAKE AN
IN APP PURCHASE
THAN THE AVERAGE CONSUMER
Source | Research Now, Mobile App Research, UK, Feb 2015
AND HIGHER PURCHASING POWER
PAID FOR APPS ON THEIR PHONE
AV. SMARTPHONE
OWNER
AV. TWITTER
USER
TVxTWITTER
USER
31%
36%
44%
WILLING TO PAY FOR IN-APP
PURCHASES
22%
27%
31%
TVxTWITTER
USER
AV. SMARTPHONE
OWNER
AV. TWITTER
USER
Source | Research Now, Mobile App Research, UK, Feb 2015
SPENT ON APPS AND ON IN-APP
PURCHASES IN THE LAST 30 DAYS
$69M
Source | Research Now, Mobile App Research, UK, Feb 2015
Tailored audiences generated
24% stronger ARPU compared to
other channels.
”
“
ORGANIC GROWTH
1
PAID APP ENGAGEMENT
3
PAID ACQUISITION
2
ORGANIC GROWTH
1
PAID APP ENGAGEMENT
3
PAID ACQUISITION
2
TAKEAWAYS
58% of Twitter users have downloaded an app in the last 3
months.
Sharing from apps drives organic growth
Use Twitter Ads to drive awareness and performance-based
acquisition
Continue to engage users and drive the final action you desire
PLACEHOLDER:
VIDEO TESTIMONIALS!

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  • 2. AGENDA Driving user growth and app engagement App conversations on Twitter The Twitter Audience The 3 Pillars of App Success on Twitter
  • 3. TWITTER’S ECOSYSTEM Evolving to address mobile app marketing challenges
  • 4. W I T H T W I T T E R D R I V I N G U S E R G R O W T H A N D A P P E N G A G E M E N T
  • 5. This app just secured homepage real estate on my phone. taptalk.me ashton kutcher
 @aplusk 136 RETWEETS 354 FAVORITES
  • 6. Trivia Crack is love, Trivia Crack is life. Khatarina
 @Khat_Morgs 3 RETWEETS 16 FAVORITES
  • 7. You can basically split my life into two eras: Before Trivia Crack and After Trivia Crack. The Book of Mormon
 @BookofMormon
  • 8. when we watch Pete Wentz play Trivia Crack in the toilet. 6 11 Pete Wentz @petewentz i only really feel comfortable socially when i am playing trivia crack. pls dont judge me. 1,604 5,003 Ryan Brown @brownday What a game. #MarchMadness #MichiganvKentucky 205 Barack Obama @BarackObama Baracketology: President Obama knows his hoops. ofa.bo/fKW #MarchMadness 1,422 1,893 205
  • 9. 205 Barack Obama @BarackObama Baracketology: President Obama knows his hoops. ofa.bo/fKW #MarchMadness 205 Trivia Crack @triviacrack @petewentz We don't judge. We only really feel comfortable socially when we watch Pete Wentz play Trivia Crack in the toilet. 6 11 205 205 Pete Wentz @petewentz i only really feel comfortable socially when i am playing trivia crack. pls dont judge me. 1,604 5,003
  • 10.
  • 11. Even MP’s are playing it. Candy Crush is back with NEW candies and combinations! Tap to Play! Candy Crush Soda
 @CandyCrushSoda 108 RETWEETS 404 FAVORITES Promoted by Candy Crush Soda Promoted by Candy Crush Soda
  • 12. HOW CAN A USER FIND YOUR APP?A CROWDED FIELD 3MM OTHER APPS
  • 13. TWITTER IS A UNIQUE PLATFORM FOR APP GROWTH
  • 14. IF IT HAPPENS IN THE WORLD, IT HAPPENS ON TWITTER
  • 15. APP CONVERSATIONS ARE HAPPENING ON TWITTER
  • 16. TOP 20 APPS - 30 DAYS 4 4 M T W E E T S Source | Crimson Hexagon, Jan 2015
  • 17. 0 5000 10000 15000 20000 0 750 1500 2250 3000 MENTIONS DOWNLOADS CONVERSATION CORRELATES TO INSTALLS Source | ThreeGame, Twitter internal data and App Annie, 2014
  • 18.
  • 19. Liam Neeson is channeling exactly how I am when I play @ClashofClans #SuperBowl Danny Sullivan
 @dannysullivan 449 RETWEETS 801 FAVORITES
  • 20. #SB49 BROADCAST WINDOW CLASH OF CLANS AD AIRS THERE WERE 240K TWEETS AND 26M IMPRESSIONS ABOUT CLASH OF CLANS ON THE DAY OF THE SUPER BOWL Source | Twitter Internal Data
  • 21. REACH THE TWITTER AUDIENCE
  • 22. C O N F I D E N T I A L 80%OF TWITTER USERS ARE ON MOBILE Source | Twitter Internal
  • 24. ORGANIC GROWTH 1 PAID APP ENGAGEMENT 3 PAID ACQUISITION 2
  • 25. ORGANIC GROWTH 1 PAID APP ENGAGEMENT 3 PAID ACQUISITION 2
  • 27. Download on the App StoreDownload on the App Store Download on the App StoreDownload on the App Store Hotel Tonight @HotelTonight STOP searching for hotel DEALS! Book the perfect place in 10 seconds with Hotel Tonight: hoteltonight.com  APP CARD PlayStation @PlayStation Got your PS4? Share a game screen on Twitter, mark it #GreatnessAwaits and join history: bit.ly/1aYao31  pic.twitter.com/I7lu7cmAlX Engadget @Engadget Major League Gaming launches MLG.TV online network to stream e- sports in high definition engt.co/ 19A2FBN  Free People @FreePeople ...it's all in the details. And we love the intricacies of this top! freep.pl/ nccr1  NASA @NASA To view NASA's image gallery of astronaut Neil Armstrong, visit: go.nasa.gov/RkUPa4  LG USA Mobile @LGUSAMobile The new LG G2: The smartphone with desktop DNA. Be at the top of the list to get yours first: cards.twitter.com/cards/37e6z … Tide @Tide We get out blood stains, too. #TidePower #SharkWeek vine.co/v/ hbixjdvluji Electronic Arts @EA Official Trailer @EASPORTSNHL '14 youtube.com/watch?feature=... Mashable @mashable Why @Amazon Prime Is Better Than @Netflix on.mash.to/1f3Z2Nr  via @deathandtaxes Hotel Tonight @HotelTonight STOP searching for hotel DEALS! Book the perfect place in 10 seconds with Hotel Tonight: hoteltonight.com  PlayStation @PlayStation Got your PS4? Share a game screen on Twitter, mark it #GreatnessAwaits and join history: bit.ly/1aYao31  pic.twitter.com/I7lu7cmAlX Engadget @Engadget Major League Gaming launches MLG.TV online network to stream e- sports in high definition engt.co/ 19A2FBN  Free People @FreePeople ...it's all in the details. And we love the intricacies of this top! freep.pl/ nccr1  NASA @NASA To view NASA's image gallery of astronaut Neil Armstrong, visit: go.nasa.gov/RkUPa4  LG USA Mobile @LGUSAMobile The new LG G2: The smartphone with desktop DNA. Be at the top of the list to get yours first: cards.twitter.com/cards/37e6z … Tide @Tide We get out blood stains, too. #TidePower #SharkWeek vine.co/v/ hbixjdvluji Electronic Arts @EA Official Trailer @EASPORTSNHL '14 youtube.com/watch?feature=... Mashable @mashable Why @Amazon Prime Is Better Than @Netflix on.mash.to/1f3Z2Nr  via @deathandtaxes Hotel Tonight @HotelTonight STOP searching for hotel DEALS! Book the perfect place in 10 seconds with Hotel Tonight: hoteltonight.com  PlayStation @PlayStation Got your PS4? Share a game screen on Twitter, mark it #GreatnessAwaits and join history: bit.ly/1aYao31  pic.twitter.com/I7lu7cmAlX Engadget @Engadget Major League Gaming launches MLG.TV online network to stream e- sports in high definition engt.co/ 19A2FBN  Free Peop @FreePeopl ...it's all in the det the intricacies of t nccr1  NASA @NASA To view NASA's im astronaut Neil Arm go.nasa.gov/RkU LG USA Mobile @LGUSAMobile The new LG G2: The smartphone with desktop DNA. Be at the top of the list to get yours first: Tide @Tide We get out blood stains, too. #TidePower #SharkWeek vine.co/v/ hbixjdvluji Hotel Tonight @HotelTonight STOP searching for hotel DEALS! Book the perfect place in 10 seconds with Hotel Tonight: hoteltonight.com  PlayStation @PlayStation Got your PS4? Share a game screen on Twitter, mark it #GreatnessAwaits and join history: bit.ly/1aYao31  pic.twitter.com/I7lu7cmAlX Engadget @Engadget Major League Gaming launches MLG.TV online network to stream e- sports in high definition engt.co/ 19A2FBN  Free People @FreePeople ...it's all in the details. And we love the intricacies of this top! freep.pl/ nccr1  NASA @NASA To view NASA's image gallery of astronaut Neil Armstrong, visit: go.nasa.gov/RkUPa4  LG USA Mobile @LGUSAMobile The new LG G2: The smartphone with desktop DNA. Be at the top of the list to get yours first: cards.twitter.com/cards/37e6z … Tide @Tide We get out blood stains, too. #TidePower #SharkWeek vine.co/v/ hbixjdvluji Electronic Arts @EA Official Trailer @EASPORTSNHL '14 youtube.com/watch?feature=... Mashable @mashable Why @Amazon Prime Is Better Than @Netflix on.mash.to/1f3Z2Nr  via @deathandtaxes Hotel Tonight @HotelTonight STOP searching for hotel DEALS! Book the perfect place in 10 seconds with Hotel Tonight: hoteltonight.com  PlayStation @PlayStation Got your PS4? Share a game screen on Twitter, mark it #GreatnessAwaits and join history: bit.ly/1aYao31  pic.twitter.com/I7lu7cmAlX Engadget @Engadget Major League Gaming launches MLG.TV online network to stream e- sports in high definition engt.co/ 19A2FBN  Free People @FreePeople ...it's all in the details. And we love the intricacies of this top! freep.pl/ nccr1  NASA @NASA To view NASA's image gallery of astronaut Neil Armstrong, visit: go.nasa.gov/RkUPa4  Tide @Tide We get out blood stains, too. #TidePower #SharkWeek vine.co/v/ hbixjdvluji Mashable @mashable Why @Amazon Prime Is Better Than @Netflix on.mash.to/1f3Z2Nr  via @deathandtaxes APP-ENABLED ORGANIC CARDS Wine by the bay! [pic] — path.com/p/3yXtUw Eric Price
 @ericprice91 92 RETWEETS 178 Get the Path App Download on the App Store PRODUCT CARD LARGE IMAGE PLAYER CARDSUMMARY CARDPHOTO CARD Download on the App Store
  • 28. PROVIDING SOLUTIONS ACROSS THE MOBILE ECOSYSTEMMARKETER DEVELOPER TPN Ads
  • 29. A PLATFORM FOR DEVELOPERS DISTRIBUTION: TWITTER KIT REVENUE: MOPUB KIT STABILITY: CRASHYLITICS FABRIC ANALYTICS: ANSWERS
  • 31. YPlan - New York, San Francisco +… YPlan Tonight (12) GET Details RelatedReviews + Hey, @YPlan has tickets to The Commitments at Palace Theatre. You in? yplanapp.com/event/g/33961/… Sarah Deana @sarahdeana12 YPlan Now playing at the Palace Theatre for over 18 months, this multimillion pound production is still packing houses. It’s no wonder why. It tells the tale of band manager Jimmy Rabbit and a group of… Get the YPlan - New York, San … The New Yorker @New Yorker From 1935 to 1944, cartoon greats like James Thurber and Peter Arno filled our pages with insight and wit: nyr.kr/ 1LblOxn #TNY90 Sarah Deana @sarahdeana12 Hey, @YPlan has tickets to The commitments at Palace Theatre. You in? yplanapp.com/event/g/33961/… Kobe Bryant @kobebryant #RIP to one of the greatest teachers our beautiful game of basketball has ever seen #DeanSmith 9.4K 12K 1 Eric sees a Tweet from his friend Sarah in his timeline and clicks on it Twitter Card content enables users to easily discover and install apps
  • 32. Hey, @YPlan has tickets to Hard Knock Laughs at Stand Up. You in? Eric uses Twitter to sign into the app and finds an event
  • 33. Hey, @YPlan has tickets to Hard Knock Laughs at Stand Up. You in? yplanapp.com/event/g3396/hard-knock Eric Price @ericprice91 Standup has a pretty simple setup: a guy/girl and a mic, but that doesn’t mean it’s easy. And sure, blockbusters have been known to roll through this Upper West Side comedy club, but we prefer… Open in YPlan - New York, San … YPlan Jimmy Fallon @jimmyfallon Can’t believe we found this footage. @TaylorSwift13 and I dancing on the Jumbotron at NY sports games youtube.com/watch?v=unkRB… #FallonTonight Eric Price @ericprice91 Hey, @YPlan has tickets to Hard Knock Laughs at Stand Up. You in? yplanapp.com/event/g3396/hard-knoc Slate @Slate New on Slate Plus: Which love songs make the @SlateCultFest swoon? slate.me/1G3bE0J 3 1 2 where his followers see his Tweet in their timelines and also open or install the app Eric shares it to Twitter
  • 34. INTEGRATION DRIVES SUCCESS ORGANIC INSTALLS 150K22M #1 U.S. APP STORE SHARES PER WEEK Source | Ruzzle, 2014
  • 35.
  • 36. USERS DISCOVER APPS ON TWITTER DOWNLOAD AN APP THEY SAW ON TWITTER 30% ARE FIRST AMONG THEIR FRIENDS TO DISCOVER NEW APPS 26% TRUST TWITTER TO RECOMMEND APPS 25% SEE TWITTER AS A GREAT PLACE TO FIND OUT ABOUT NEW APPS 24% Source | Research Now, Mobile App Research, UK, Feb 2015
  • 37. PAID APP ENGAGEMENT 3 ORGANIC GROWTH 1 PAID ACQUISITION 2
  • 38. AWARENESS AND ACQUISITION RAISE AWARENESS ACQUIRE NEW
 APP USERS ENGAGE EXISTING APP USERS DRIVE IN-APP CONVERSIONS
  • 39. Source | Twitter Internal USERS RECALL APP CARDS 78% THIS NUMBER INCREASES AMONG USERS UNDER THE AGE OF 25 54% USERS RECALL SEEING A MOBILE APP CARD ON TWITTER
  • 40. MEASUREMENTTARGETINGCREATIVE CONVERSION TRACKINGINTEREST, KEYWORD TAILORED AUDIENCES IMAGE APP CARD LOOK-A-LIKE AUDIENCES CAMPAIGN DASHBOARD A FULL SUITE OF PRODUCTS
  • 41. THE AVERAGE TWITTER USER HAS 25% MORE APPS ON THEIR DEVICE THAN THE AVERAGE SMARTPHONE OWNER Source | Research Now, Mobile App Research, UK, Feb 2015
  • 42. Deliver your message directly in users’ Home timelines Image App Card Basic App Card Home erinlmcmahon @erinlmcmahon Wedding planning action shot #twoscreens cc @mcmahon_liz Lovoo @Lovoo 12 million users! join now to find new people in your city! download now! Home erinlmcmahon @erinlmcmahon Wedding planning action shot #twoscreens cc @mcmahon_liz katja nelson The Test FREE on Google Play The Test @the_test If you met your clone how would you two get on ?! take the test now! Lovoo App 4.5/5.0 stars - 145 ratings Install Install Beautiful, customisable, and effective ad format
  • 43.
  • 44. #TopEleven2015 has gone global. Top Eleven
 @topeleven #TopEleven2015 Official Video Top Eleven Promoted by Top Eleven 261 RETWEETS 272 FAVORITES Source | Twitter Internal Data @topeleven 4:1 EARNED TO PAID RATIO NATIVE MOBILE VIDEO DRIVES A LARGE EARNED AUDIENCE
  • 45. Followers Look-a-likes Interests Keywords Search TV Tailored audiences Overlay with MobileGenderLocation Language Targeting - range of context signals
  • 46. Clicks Installs In-app purchases and sign-ups Interest Look-a-like Followers TV targeting Search Keyword What can you track ? Device ID’s
  • 47. The Test @the_test “If you met your clone, how would you two get on?” Take THE TEST now! The Test: Fun for Friends! 4.0/5.0 stars - 26,080 ratings Promoted by The Test Install “BURST” CAMPAIGN FOR AWARENESS AND SCALE The Washington Post @washingtonpost Some of Chris Christie’s prominent home-state donors are shifting allegiance to Jeb Bush wapo.st/1vkyRun WIRED @WIRED Our favorite mechanical keyboard drops TARGETING Keywords
 “friend,” “besties”, “girlfriend” Interest @handles of DJs, movies, gaming
  • 48. The Test @the_test “If you met your clone, how would you two get on?” Take THE TEST now! The Test: Fun for Friends! 4.0/5.0 stars - 26,080 ratings Promoted by The Test Install The Washington Post @washingtonpost Some of Chris Christie’s prominent home-state donors are shifting allegiance to Jeb Bush wapo.st/1vkyRun WIRED @WIRED Our favorite mechanical keyboard drops CREATIVE “BURST” CAMPAIGN FOR AWARENESS AND SCALE Format
 Image App Card Image
 Colorful and fun Text
 Asking crazy, provocative questions
  • 49. Campaign MEASUREMENT The Test @the_test “If you met your clone, how would you two get on?” Take THE TEST now! Promoted by The Test The Test: Fun for Friends! 4.0/5.0 stars - 26,080 ratings Install “BURST” CAMPAIGN FOR AWARENESS AND SCALE The Washington Post @washingtonpost Some of Chris Christie’s prominent home-state donors are shifting allegiance to Jeb Bush wapo.st/1vkyRun WIRED @WIRED Our favorite mechanical keyboard drops
  • 50. The Test @the_test “If you met your clone, how would you two get on?” Take THE TEST now! Promoted by The Test The Test: Fun for Friends! 4.0/5.0 stars - 26,080 ratings Install “We were highly impressed by the volume we were able to achieve without much lead time” -CEO, Lotum TOP 10in app stores (UK, US) 50% of installs came from Twitter “BURST” CAMPAIGN FOR AWARENESS AND SCALE The Washington Post @washingtonpost Some of Chris Christie’s prominent home-state donors are shifting allegiance to Jeb Bush wapo.st/1vkyRun WIRED @WIRED Our favorite mechanical keyboard drops
  • 51. Fiksu Grab KochavaTUNE adjust AppsFlyer Adways Apsalar Cyberz Septini MOBILE MEASUREMENT PARTNERS
  • 52. ORGANIC GROWTH 1 PAID APP ENGAGEMENT 3 PAID ACQUISITION 2
  • 53. RetainedUsersPerMonth 10% 20% 30% 40% Month 1 Month 2 15% 40% ONLY 15% OF USERS STILL USE AN APP AFTER 2 MONTHS Source | Flurry
  • 54. SOURCE | LIfehacker 52apps installed by the typical smartphone owner 10apps used by the typical smartphone owner APP SATURATION Source | Twitter Internal
  • 55. APP ENGAGEMENT AND IN APP CONVERSION RAISE AWARENESS ACQUIRE NEW
 APP USERS ENGAGE EXISTING APP USERS DRIVE IN-APP CONVERSIONS
  • 56. TAILORED AUDIENCES FROM MOBILE APPS Engage very specific audience segments eCommerce app example App installs Sign ups Users who saw 
 app page for these shoes Drive users to your final action Dating app example: Freemium to subscription Tailored audience of registered users Current subscribers
  • 57. ENCOURAGING SIGN UPS Tailored Audiences from mobile apps
 Drive users to sign up Tailored audience of registered users Tailored audience of app installs Registered users YPlan @YPlan YPlan has NYC’s Most Unique Events. See this Week’s Curated List. YPlan 4.3/5.0 stars - 3,873 ratings Open
  • 58. RE-ENGAGE LAPSED USERS CSR Classics @CSRClassics Need a break? Race Classic cars on your device now! CSR Classics 4.4/5.0 stars - 508,324 ratings Open Tailored Audiences from mobile apps
 Drive users to sign up Tailored audience of registered users Entire Twitter Campaign Audience Lapsed Users
  • 59. RAISE AWARENESS ACQUIRE NEW
 APP USERS ENGAGE EXISTING APP USERS DRIVE IN-APP CONVERSIONS
  • 60. TWITTER USERS ARE 27% MORE LIKELY TO MAKE AN IN APP PURCHASE THAN THE AVERAGE CONSUMER Source | Research Now, Mobile App Research, UK, Feb 2015
  • 61. AND HIGHER PURCHASING POWER PAID FOR APPS ON THEIR PHONE AV. SMARTPHONE OWNER AV. TWITTER USER TVxTWITTER USER 31% 36% 44% WILLING TO PAY FOR IN-APP PURCHASES 22% 27% 31% TVxTWITTER USER AV. SMARTPHONE OWNER AV. TWITTER USER Source | Research Now, Mobile App Research, UK, Feb 2015
  • 62. SPENT ON APPS AND ON IN-APP PURCHASES IN THE LAST 30 DAYS $69M Source | Research Now, Mobile App Research, UK, Feb 2015
  • 63. Tailored audiences generated 24% stronger ARPU compared to other channels. ” “
  • 64. ORGANIC GROWTH 1 PAID APP ENGAGEMENT 3 PAID ACQUISITION 2
  • 65. ORGANIC GROWTH 1 PAID APP ENGAGEMENT 3 PAID ACQUISITION 2
  • 66. TAKEAWAYS 58% of Twitter users have downloaded an app in the last 3 months. Sharing from apps drives organic growth Use Twitter Ads to drive awareness and performance-based acquisition Continue to engage users and drive the final action you desire