Axa Assurance Maroc - Insurer Innovation Award 2024
Lucy Quist, Director of Business Solutions at Vodafone - Creating sustainability in the oil & gas sector through ICT
1. Insert Confidentiality level | 18 June 20131
Creating sustainability in the Oil & Gas
Sector through ICT
Vodafone Business Solutions
Presented by Lucy Quist, VBS Director
18 June 2013
2. C2| 18 June 20132
Vodafone – Global,
Pan African and Local
3. Vodafone, connecting you Globally
* Financial Year 2011-2012
407 million proportionate
customers*
Operating Companies
in 20+ countries
55 Partner Markets
£44.4bn Revenue;
£11.9bn Profit*
80,000 Employees with
23,000 in Enterprise
1 in 5 mobiles globally is connected to Vodafone
and now with Cable & Wireless (Vodafone Carrier
Services) we have more reach across the world
4. Vodafone, connecting you in Africa
• Across Africa we have almost total
network coverage through the
Vodafone & Vodacom brand
• Vodafone Business Africa (Vodafone &
Vodacom)
– The leading provider of Enterprise
Communications Services across
Africa to over 1,000 + customers.
– A carrier-grade Pan-Africa data
network
– Multiple access & transmission
technologies (satellite, terrestrial
fibre, wireless, leased circuits)
– Providing managed MPLS services
in 40+ Countries
• In Ghana our fixed networks pans
across all 10 regions in every city
Nigeria
Niger
Chad
Zambia
Tanzania
Kenya
Senegal
Mauritania
Gabon
Namibia
South Africa
Botswana
Lesotho
Malawi
Congo (DRC)
Burkina
Faso
Swaziland
CAR
EthiopiaCote
D’Ivoire
Angola
Ghana
Zimbabwe
Mali
Sudan
EgyptAlgeria
Libya
Tunisia
Guinea
S. Leone
Rwanda
Burundi
Benin
Togo
Djibouti
Mauritius
Liberia
Vodafone & Vodacom
Vodacom Business
Africa
5. Vodafone Business Solutions
Our Vision
Vodafone Brand inspires customers to
• Achieve More
• Connect More
This is made possible by our products and services which
are user friendly, innovative and MOST IMPORTANTLY
RELIABLE
Our Offer
• To enable efficiencies and cost savings by giving visibility
and control of communications spend
• To support the transformation of business process and
employee productivity by using technology to drive
organisational change
• To work in partnership and create unique opportunities for
our customers to differentiate themselves in the oil & gas
sector
Serving needs of
Local, Pan African and
multi-national
organisations
40+ countries
50+ languages
Evolving in line with
the changing needs of
our customers
10. 10 18 June 2013
18 June 2013
Vodafone Total Communications Journey
Mobile
email
Mobile
voice
Services
Mobile
broadband
Mobile
applications, business
and productivity
Fixed voice and
data networking
Unified
Communications
11. Four major steps customers have asked us to take
Fix the basics Fix the basics Fix the basics Fix the basicsFix the basics
Managed
services
Managed
services
Managed
services
Standardisation &
expansion
Standardisation &
expansion
Standardisation &
expansion
Standardisation &
expansion
Total managed
communications
(with mobility at the core)
Total managed
communications
(with mobility at the core)
12. Using communications to create value
Keeping you
Ahead of the
Game
• Creation of new
businesses, revenues and
markets with mobility at
the core
• Social responsibility
Efficiency &
Control
• Remove complexity
• Clear & predictable pricing
• Managed communications
Business
Transformation
• Access to network across
the globe
• Rethink business models
and processes
• Empowering
employees through
technology
Changing culture to encourage mobile working and
Health & Safety
13. The benefits of dealing with Vodafone Business
Solutions
…to simplify the management of your communications
Single National account team
Dedicated Service Team ,
Network Operations centre in
Ghana
One Master Service Agreement
that covers all your products and
services
An Oil & Gas Specialist team
with deep understanding of your
market
When I have a service problem
who do I contact
People don’t understand my
business and what I do
Multi pule contracts that
confuse me
Too many points of contact
who do I call