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Oliver F. Lehmann, PMP
   Antje Lehmann, MA

 With esteemed contribution by
Prof. Jean Lipman-Blumen
In 1984, Jean Lipman-Blumen described Connective
                                                          Leadership and Achieving Styles and developed several
                                                          types of leadership from there.

                                                          “Achieving styles are the underlying complement of
                                                          behaviors that an “ideal typical” (in Max Weber’s terms)
                                                          connective leader would use. Everyone, even non-leaders,
                                                          learn and use a characteristic, comfortable set of achieving
                                                          styles that they call upon in most situations, even when they
                                                          are not particularly appropriate.

                                                          Oftentimes, individuals use fewer than all nine styles. The
                                                          goal is to have access to ALL NINE achieving styles to "mix
                                                          and match" as the context/situation requires.” (Jean
                                                          Lipman-Blumen in an e-mail)

                                                          Incidentally, Lipman-Blumen considers US president Barack
                                                          Obama a connective leader
                                                          (http://www.huffingtonpost.com/jean-lipmanblumen/four-
Image courtesy of Freefoto.com                            reasons-why-obama-is_b_160176.html).

JEAN LIPMAN-BLUMEN
Thornton F. Bradshaw Professor of Public Policy and
Professor of Organizational Behavior
jeanlipman@earthlink.net
Education                                                         Thornton F. Bradshaw Professor of Public
                                                                  Policy and Professor of Organizational
Ph.D., Harvard University                                         Behavior
A.M., Wellesley College                                           Peter F. Drucker/Masatoshi Ito Graduate
A.B., Wellesley College                                           School of Management, Claremont
                                                                  Graduate University, Claremont, CA, USA
Teaching Interests and Areas of Expertise
Leadership, achieving styles, crisis management,
organizational behavior, gender roles
Current Research Interests
Connective leadership in a diverse and interdependent
world; Why followers tolerate toxic leaders; Leadership
rhetoric and illusions; A practical theory of crisis
management.
Selected Publications
Gender Roles and Power (1984)
Hot Groups: Seeding Them, Feeding Them, and Using Them
to Ignite Your Organization (1999)
Connective Leadership: Managing in a Changing World
(2000)
The Allure of Toxic Leaders (2006)




©2009, Oliver F. Lehmann, PMP                             2                                              www.oliverlehmann.com
Direct styles set: Individuals applying a direct style use their
                                                                  own resources to achieve objectives. They are not
                                                                  necessarily the best team players. Lipman-Blumen says they
                                                                  “describe the deepest core of American leadership, our
                                                                  favorite routes to success” and warns that they “were a
                                                                  better fit, however, for the more isolated circumstances”
                                                                  (Lipman-Blumen: Connective Leadership, p. 162) of the past.

                                                                  As geopolitical borders are getting weaker and technology
                                                                  links people from different nations, direct achieving styles
                                                                  won’t be enough and might even “create the impression of
                                                                  hyperindividualism” when interacting with other cultures
                                                                  (Connective Leadership, p. 162).

People who prefer the intrinsic direct style mainly rely on                Direct style #1:
themselves to get things done. Intrinsic direct achievers are
attracted by “the sheer beauty of an achievement”
(Connective Leadership, p. 142) and use their individualistic
creativity as a resource. “The doing is its own reward”
(Connective Leadership, p. 149).

Examples: inventors, creative artists, physicists, or extreme
athletes like climbers.




Direct style #2:                                                  The competitive direct style describes individuals who
                                                                  perform best when they feel they are doing something
                                                                  better than anyone else, with the result that as members of
                                                                  a team, they probably also compete with their teammates.
                                                                  “They won’t settle for anything less than being “numero
                                                                  uno” (Connective Leadership, p. 151).

                                                                  Examples: Olympic athletes, many celebrities, advertising
                                                                  experts.

                                                                  Studies have shown that blind competitiveness can hamper
                                                                  high performance, thus, according to Lipman-Blumen,
                                                                  “competition as an achievement strategy deserves some
                                                                  serious rethinking” (Connective Leadership, p. 156).

People relying on the power direct style need to be in                     Direct style #3:
control of everything. They are good organizers who like to
give instructions and “revel in bringing order out of chaos”
(Connective Leadership, p. 156).

They often reorganize reporting structures and
responsibilities to strengthen their own position and control,
not necessarily because they need to feel important, but
rather in order to get things done.

“Some situations like certain types of crises, call for a large
dose of power action”, but “leaders who hold the reins too
tightly are likely to impede growth in people to whom they
delegate tasks” (Connective Leadership, pp. 161-162).

Examples are many executives, political leaders and
activists, among them historic figures such as Napoleon
Bonaparte, Henry Kissinger, and Margaret Thatcher.




©2009, Oliver F. Lehmann, PMP                                     3                                      www.oliverlehmann.com
Instrumental styles set: People applying an instrumental
                                                              style use other persons to achieve objectives. “Those
                                                              without formal power learn to interpret nuance, to
                                                              negotiate and persuade”.

                                                              (Lipman-Blumen: Female Leadership Styles in the 21st-
                                                              Century Workplace,
                                                              http://www.achievingstyles.com/articles/female_leadership
                                                              _styles.asp)




People tend to the personal instrumental style when they              Instrumental style #1:
deal with situations and other people mostly through their
appealing personality. They like to speak in public, know
how to be convincing, are great negotiators and have a good
sense of timing.

They utilize all aspects of themselves to persuade and
attract others to their cause. They dramatize themselves
and their goals, using timing, costume, charisma, and
counter-intuitive gestures to engage others. As skilled
negotiators and mediators, they often use themselves as the
instrument to their goal.

Examples: Martin Luther King, Gandhi.

Instrumental style #2:                                        People who prefer the social instrumental style select other
                                                              individuals to help them based on the relevant skills and
                                                              experience that person has for the task at hand. They also
                                                              call upon individuals who have the appropriate “contacts” to
                                                              get the job done.

                                                              It is a way of using the system (and its social networks) as an
                                                              instrument for goal attainment by people who are
                                                              comfortable with informal processes and have “political
                                                              ‘savvy’” (Female Leadership Styles in the 21st-Century
                                                              Workplace).

                                                              Example: George Bush, Sr. building an alliance of Gulf states
                                                              during the Gulf War.

People applying the entrusting instrumental style make                 Instrumental style #3:
everyone feel they have complete confidence in them to
accomplish the tasks they have assigned them. In this way,
entrusting instrumental achievers motivate others to meet
the expectations they hold for them. They often help people
over whom they do not have formal authority reach their
goals.

Examples: Once again, George Bush, Sr. during the Gulf War
working with parties which were not at all subject to his
authority. The instrumental styles as a whole are often
applied by diplomats in times of crises.




©2009, Oliver F. Lehmann, PMP                                 4                                      www.oliverlehmann.com
Relational styles set: Individuals applying a relational style
                                                                 contribute either actively or passively to a shared goal.
                                                                 Commonly associated with traditional ‘female’ traits and
                                                                 therefore considered weak in some cultures. Examples
                                                                 include team members, assistants, and fans.




People who achieve through the collaborative relational                   Relational style #1:
style enjoy team work. They approach their goals by
working with others on common goals.

This approach, like all relational approaches, is a relatively
recent one in American business culture, because:
“Individuals, more often than groups, still receive the
bonuses and awards, organizational slogans and academic
treatises on teamwork notwithstanding" (Female Leadership
Styles in the 21st-Century Workplace)

Example: Linus Thorwalds (The founder of Linux)


Relational style #2:                                             Leaders applying the contributory relational style prefer to
                                                                 support others while they are accomplishing tasks. People
                                                                 using this style derive achievement satisfaction not from
                                                                 being the one up front, but from being the one behind the
                                                                 scenes when the people who receive help from them
                                                                 succeed. They feel like a partner, and their focus is not at all
                                                                 on taking credit.


                                                                 Examples: Many project sponsors, speech writers, business
                                                                 trainers.




Individuals who prefer the vicarious relational style feel                Relational style #3:
they are successful primarily through the accomplishments
of others. They are not involved in the process themselves,
but provide encouragement and guidance for those whom
they support. They feel proud when those people succeed,
which suffices for them to have a sense of achievement
themselves.

Examples: Mentors, consultants, Microsoft’s Steve Ballmer
(“Developers, Developers, Developers…”).




©2009, Oliver F. Lehmann, PMP                                    5                                       www.oliverlehmann.com
Archetype: A universal, generic model of a certain kind of
                                                                   role (like a hero or a mother figure). An archetype can be a
                                                                   prototype, a stereotype, or an epitome that has often
                                                                   existed for many years in ancient folklore and literature and
                                                                   is still valid today.

                                                                   Understanding and using archetypes can help a project
                                                                   manager better understand stakeholders by linking their
                                                                   often surprising and unsettling behavior with principles that
                                                                   are well understood.




Archetypes are not categories to classify people.

Each person is an individual mixture of various archetypes,                Boxes to pidgeonhole people
and sometimes a person behaves in a way that cannot be
linked to any archetypes at all.




                                                                   There are managers of course, who stand for integrity,
                                                                   consideration, care, performance, efficiency and positive
There are managers of course, who stand                            leadership.
for integrity, consideration, care,
performance, efficiency and
positive leadership.                                               The following examples will nevertheless focus on those,
The following nine examples will                                   who are causing troubles in so many projects.
yet focus on archtypes, that are
causing troubles in many projects.                                 You may have the feeling that you know some of them very
You may have the feeling that you know                             well...
some of them very well...




Turandot was the name of a Chinese princess, daughter of                    Archetype 1

Altum, the emperor of China. Her story was told in an
ancient Persian collection of stories named Häzâr-jak Rûz
(Stories from 1001 Days) and was re-told in theater plays
(e.g. by Carlo Gozzi, Friedrich Schiller) and in operas (Busoni,
Puccini).

Turandot is an enigma by herself and uses enigmas to
achieve her goals. She made her father enact a law stating
that “any man who desires to wed Turandot must first
answer her three riddles. If he fails, he will be beheaded”.

Turandot Managers have their hidden agendas which they
would not communicate to others. They expect people to
make guesses and use threats when the guesses are not
successful.




©2009, Oliver F. Lehmann, PMP                                      6                                     www.oliverlehmann.com
Archetype 2                                                      Tsurigitsune is a play performed in the 500 years old
                                                                 Japanese Kyogen (comedy) theater.
                                   (From Tsurigitsune,
                                      The Fox and the
                                             Trapper)            The story: An old, wise fox (Japanese: Kitsune) convinces a
                                                                 trapper who has killed many foxes before to stop trapping
                                                                 these animals.

                                                                 To do this, the fox disguises itself as a priest and visits the
                                                                 trapper. There, it tells the trapper a tale of a magical fox
                                                                 who—once killed—brings illness as a ghost over humans,
                                                                 and the illness can no more be healed. The trapper promises
                                                                 to stop trapping foxes, and the fox returns home.

                                                                 On its way back, it discovers a snare laid by the trapper with
                                                                 bait inside. The fox fights long with itself whether it should
                                                                 eat the bait. The magical wisdom it has shown when talking
                                                                 with the trapper knows that the bait is part of a trap that
                                                                 will eventually catch and kill the fox. The fox’s nature wants
                                                                 to eat the bait.

                                                                 Finally, the true nature of the fox, which is no more
                                                                 disguised, wins: The fox eats the bait and gets trapped by
                                                                 the snare. At the same time the trapper returns to his snare
                                                                 and finds the fox caught in it.

                                                                 While he tries to remove the fox from the snare to take it
                                                                 home as his booty, the fox gets free and escapes.

                                                                 A Kitsune Manager may possess a lot of wisdom. But when
                                                                 it comes to a conflict between the person’s insight and his or
                                                                 her true nature, the person will finally follow the latter, even
                                                                 if it can lead into a catastrophe.

Thomas, the anthropomorphic little tank engine, is the hero               Archetype 3

of a series of children’s books written by British author Rev.
Wilbert Vere Awdry first published in 1946. Thomas’                                                            From Thomas, the
character is based on the E2 Class 0-6-0T locomotives built                                                         Tank Engine
between 1913 and 1916 for the London, Brighton and South
Coast Railway. In 1984 Thomas became the star of a TV
series.

Thomas is a station pilot and has to shunt coaches for the
big engines. Thomas dreams of pulling a train long distance,
but is too inexperienced for the job.

One night Henry, another engine, is “ill”, no other engine is
available, so Thomas has to pull the morning train.

He is so excited, that he doesn't notice that he has started
before being coupled to the train, leaving his coaches and
passengers back at the station. He doesn’t even make out
the mistake when he is driving, and when people are waving
to him to make him stop, he believes that they are
congratulating him for pulling this important train.

Thomas Managers do often believe that they can lead
people. Driven with energy and enthusiasm, they are
convinced that they give their team alignment and direction,
and are finally surprised to find out how naïve they were.
They do not understand what really motivates workers to
follow their leaders.




©2009, Oliver F. Lehmann, PMP                                    7                                      www.oliverlehmann.com
Archetype 4                                                   The Frog-prince (or Frog-king, originally) can be found in the
                                                              Children's and Household Tales by the Brothers Grimm. It is
                                                              traditionally the first story in this collection of old folks and
                                                              fairy tales.

                                                              The fairy tale begins with the sentence “In olden times when
                                                              wishing still helped one…”

                                                              Everybody knows the story of the frog that helped a princess
                                                              in a moment when she needed him.

                                                              The story is also well-known for the moment when she was
                                                              terribly angry, and took him up and “threw him with all her
                                                              might against the wall”, which made him magically turn into
                                                              a handsome prince.

                                                              Frog-Prince Managers expect things to go their way, just
                                                              because they wish or want it that way. And Human
                                                              resources development is particularly difficult with them. No
                                                              – kissing them is not sufficient. You have to smash them
                                                              against a wall.

Daniel Defoe, An Essay upon Projects (1697, abridged                 Archetype 5

quotes):

“The true definition of a project, according to modern
acceptation, is a vast undertaking, too big to be managed,
and therefore likely enough to come to nothing.”

“A mere projector, then, is a contemptible thing, driven by
his own desperate fortune to such a strait that he must be
delivered by a miracle, or starve.”

The Mere Projector (acc. to Defoe in contrast to the Honest
Projector) starts projects he/she cannot master and brings
him-/herself and those who rely on him/her into hopeless
situations.
Archetype 6                                                   Roulettenberg is a town with a swanky casino in Fyodor M.
                                                              Dostoyevsky‘s novel “The Gambler”.

                                                              A Russian General, passionate gambler, is desperately
                                                              waiting for news of his wealthy aunt’s death. Since he was
                                                              told that the old lady is severely ill, he is expecting a big
                                                              inheritance which would allow him to pay back his debts and
                                                              marry a young woman. And of course: Go on with gambling.

                                                              But to everybody’s surprise, one morning the aunt is also
                                                              showing up in Roulettenberg, healthy and curious to start
                                                              gambling by herself…

                                                              Dostoyevsky had to write the novel against a tight deadline
                                                              – he needed the royalty from the book to pay back his own
                                                              gambling debts.

                                                              The Roulettenberger Gambler is an archetype of manager
                                                              who prefers founding his success more on expectations of
                                                              luck and on the efforts and wealth of others than on his own
                                                              hard work.




©2009, Oliver F. Lehmann, PMP                                 8                                       www.oliverlehmann.com
The Virtual Giant or Illusionary Giant is a character described            Archetype 7

by Michael Ende in his novel “Jim Button and Luke the
Engine Driver”.

His name is Mr. Tur Tur, and seen from far away, he is a
huge giant.

Strangely enough, while one gets nearer to Mr. Tur Tur, the
giant seems to shrink. People close to him see him as a
person of perfectly normal size.

Many leaders and managers are Virtual Giants. From a
distance, they seem strong, powerful and maybe even
frightening. But with more knowledge of the person, one
finds out that they are just normal people.

By the way, there are many virtual things in management
today, like virtual teams: Groups of people that seem to be
teams from a distance, but the closer one is getting the
more obvious it gets that they are actually no teams at all.
Archetype 8
                                The Hunters:
                                                                  The “Hunting of the Snark” is a ballad by Lewis Carroll or – in
                                                                  his words – an “agony in eight fits”.
                                The Bellman
                                The Boots                         A very strange group of nine men and a beaver go hunting
                                The Bonnet-maker
                                                                  for an enigmatic and mysterious animal called the Snark.
                                The Barrister
                                The Broker
                                The Billiard-marker               Nobody knows exactly what it is and the undertaking is
                                The Banker                        particularly dangerous: They use a boat on which “the
                                The Butcher                       bowsprit got mixed with the rudder sometimes” and were
                                The Baker
                                A Beaver.                         threatened by dangerous animals including the Jabberwock
                                                                  and the Bandersnatch. But the value of the Snark is high
                                                                  enough to take all the risks.

                                                                  And to accept Rule 42 of the Code: "No one shall speak to
                                                                  the Man at the Helm."

                                                                  Worst of all: There is another animal called the Boojum,
                                                                  which looks almost identical to the Snark, but makes people
                                                                  vanish who have touched it.

                                                                  In the end of the poem, the Baker believes he has found the
                                                                  Snark, but vanishes while he was talking the ominous words
                                                                  “It's a Boo-”

                                                                  Snark-hunting managers follow methods and goals which
                                                                  they don’t fully understand. They apply for instance MBO
                                                                  (Management by Objectives), which was made popular by
                                                                  Peter Drucker from 1954 on as a technique to give
                                                                  subordinates more freedom, responsibilities and satisfaction
                                                                  on the job. But the Snark hunters use it to increase pressure
                                                                  and achieve the total opposite. In the end, the human
                                                                  element of leadership and management are vanishing too.




©2009, Oliver F. Lehmann, PMP                                     9                                      www.oliverlehmann.com
Napoleon Bonaparte (1769 –1821) began his career as a                  Archetype 9

General during the turbulences following the French
revolution in 1784. His military campaigns during his early
years were highly successful and are studied at military
academies all over the world.

In 1799, he staged a coup d'état and installed himself as First
Consul of France. In 1804 he crowned himself Emperor of
the French.

Then Napoleon turned his armies against major European
powers, fought a series of military victories and dominated
most parts of continental Europe.

His fortune turned in 1912 when he invaded Russia and lost
most of his Grande Armée. He lost further big battles around
Leipzig and in Waterloo and died in his exile under British
supervision on the remote island of Saint Helena.

Napoleon managers are able to turn a company or a project
from crisis to maximum success – and back.




©2009, Oliver F. Lehmann, PMP                                     10                 www.oliverlehmann.com

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Achieving Styles And Archetypes Handout

  • 1. Oliver F. Lehmann, PMP Antje Lehmann, MA With esteemed contribution by Prof. Jean Lipman-Blumen
  • 2. In 1984, Jean Lipman-Blumen described Connective Leadership and Achieving Styles and developed several types of leadership from there. “Achieving styles are the underlying complement of behaviors that an “ideal typical” (in Max Weber’s terms) connective leader would use. Everyone, even non-leaders, learn and use a characteristic, comfortable set of achieving styles that they call upon in most situations, even when they are not particularly appropriate. Oftentimes, individuals use fewer than all nine styles. The goal is to have access to ALL NINE achieving styles to "mix and match" as the context/situation requires.” (Jean Lipman-Blumen in an e-mail) Incidentally, Lipman-Blumen considers US president Barack Obama a connective leader (http://www.huffingtonpost.com/jean-lipmanblumen/four- Image courtesy of Freefoto.com reasons-why-obama-is_b_160176.html). JEAN LIPMAN-BLUMEN Thornton F. Bradshaw Professor of Public Policy and Professor of Organizational Behavior jeanlipman@earthlink.net Education Thornton F. Bradshaw Professor of Public Policy and Professor of Organizational Ph.D., Harvard University Behavior A.M., Wellesley College Peter F. Drucker/Masatoshi Ito Graduate A.B., Wellesley College School of Management, Claremont Graduate University, Claremont, CA, USA Teaching Interests and Areas of Expertise Leadership, achieving styles, crisis management, organizational behavior, gender roles Current Research Interests Connective leadership in a diverse and interdependent world; Why followers tolerate toxic leaders; Leadership rhetoric and illusions; A practical theory of crisis management. Selected Publications Gender Roles and Power (1984) Hot Groups: Seeding Them, Feeding Them, and Using Them to Ignite Your Organization (1999) Connective Leadership: Managing in a Changing World (2000) The Allure of Toxic Leaders (2006) ©2009, Oliver F. Lehmann, PMP 2 www.oliverlehmann.com
  • 3. Direct styles set: Individuals applying a direct style use their own resources to achieve objectives. They are not necessarily the best team players. Lipman-Blumen says they “describe the deepest core of American leadership, our favorite routes to success” and warns that they “were a better fit, however, for the more isolated circumstances” (Lipman-Blumen: Connective Leadership, p. 162) of the past. As geopolitical borders are getting weaker and technology links people from different nations, direct achieving styles won’t be enough and might even “create the impression of hyperindividualism” when interacting with other cultures (Connective Leadership, p. 162). People who prefer the intrinsic direct style mainly rely on Direct style #1: themselves to get things done. Intrinsic direct achievers are attracted by “the sheer beauty of an achievement” (Connective Leadership, p. 142) and use their individualistic creativity as a resource. “The doing is its own reward” (Connective Leadership, p. 149). Examples: inventors, creative artists, physicists, or extreme athletes like climbers. Direct style #2: The competitive direct style describes individuals who perform best when they feel they are doing something better than anyone else, with the result that as members of a team, they probably also compete with their teammates. “They won’t settle for anything less than being “numero uno” (Connective Leadership, p. 151). Examples: Olympic athletes, many celebrities, advertising experts. Studies have shown that blind competitiveness can hamper high performance, thus, according to Lipman-Blumen, “competition as an achievement strategy deserves some serious rethinking” (Connective Leadership, p. 156). People relying on the power direct style need to be in Direct style #3: control of everything. They are good organizers who like to give instructions and “revel in bringing order out of chaos” (Connective Leadership, p. 156). They often reorganize reporting structures and responsibilities to strengthen their own position and control, not necessarily because they need to feel important, but rather in order to get things done. “Some situations like certain types of crises, call for a large dose of power action”, but “leaders who hold the reins too tightly are likely to impede growth in people to whom they delegate tasks” (Connective Leadership, pp. 161-162). Examples are many executives, political leaders and activists, among them historic figures such as Napoleon Bonaparte, Henry Kissinger, and Margaret Thatcher. ©2009, Oliver F. Lehmann, PMP 3 www.oliverlehmann.com
  • 4. Instrumental styles set: People applying an instrumental style use other persons to achieve objectives. “Those without formal power learn to interpret nuance, to negotiate and persuade”. (Lipman-Blumen: Female Leadership Styles in the 21st- Century Workplace, http://www.achievingstyles.com/articles/female_leadership _styles.asp) People tend to the personal instrumental style when they Instrumental style #1: deal with situations and other people mostly through their appealing personality. They like to speak in public, know how to be convincing, are great negotiators and have a good sense of timing. They utilize all aspects of themselves to persuade and attract others to their cause. They dramatize themselves and their goals, using timing, costume, charisma, and counter-intuitive gestures to engage others. As skilled negotiators and mediators, they often use themselves as the instrument to their goal. Examples: Martin Luther King, Gandhi. Instrumental style #2: People who prefer the social instrumental style select other individuals to help them based on the relevant skills and experience that person has for the task at hand. They also call upon individuals who have the appropriate “contacts” to get the job done. It is a way of using the system (and its social networks) as an instrument for goal attainment by people who are comfortable with informal processes and have “political ‘savvy’” (Female Leadership Styles in the 21st-Century Workplace). Example: George Bush, Sr. building an alliance of Gulf states during the Gulf War. People applying the entrusting instrumental style make Instrumental style #3: everyone feel they have complete confidence in them to accomplish the tasks they have assigned them. In this way, entrusting instrumental achievers motivate others to meet the expectations they hold for them. They often help people over whom they do not have formal authority reach their goals. Examples: Once again, George Bush, Sr. during the Gulf War working with parties which were not at all subject to his authority. The instrumental styles as a whole are often applied by diplomats in times of crises. ©2009, Oliver F. Lehmann, PMP 4 www.oliverlehmann.com
  • 5. Relational styles set: Individuals applying a relational style contribute either actively or passively to a shared goal. Commonly associated with traditional ‘female’ traits and therefore considered weak in some cultures. Examples include team members, assistants, and fans. People who achieve through the collaborative relational Relational style #1: style enjoy team work. They approach their goals by working with others on common goals. This approach, like all relational approaches, is a relatively recent one in American business culture, because: “Individuals, more often than groups, still receive the bonuses and awards, organizational slogans and academic treatises on teamwork notwithstanding" (Female Leadership Styles in the 21st-Century Workplace) Example: Linus Thorwalds (The founder of Linux) Relational style #2: Leaders applying the contributory relational style prefer to support others while they are accomplishing tasks. People using this style derive achievement satisfaction not from being the one up front, but from being the one behind the scenes when the people who receive help from them succeed. They feel like a partner, and their focus is not at all on taking credit. Examples: Many project sponsors, speech writers, business trainers. Individuals who prefer the vicarious relational style feel Relational style #3: they are successful primarily through the accomplishments of others. They are not involved in the process themselves, but provide encouragement and guidance for those whom they support. They feel proud when those people succeed, which suffices for them to have a sense of achievement themselves. Examples: Mentors, consultants, Microsoft’s Steve Ballmer (“Developers, Developers, Developers…”). ©2009, Oliver F. Lehmann, PMP 5 www.oliverlehmann.com
  • 6. Archetype: A universal, generic model of a certain kind of role (like a hero or a mother figure). An archetype can be a prototype, a stereotype, or an epitome that has often existed for many years in ancient folklore and literature and is still valid today. Understanding and using archetypes can help a project manager better understand stakeholders by linking their often surprising and unsettling behavior with principles that are well understood. Archetypes are not categories to classify people. Each person is an individual mixture of various archetypes, Boxes to pidgeonhole people and sometimes a person behaves in a way that cannot be linked to any archetypes at all. There are managers of course, who stand for integrity, consideration, care, performance, efficiency and positive There are managers of course, who stand leadership. for integrity, consideration, care, performance, efficiency and positive leadership. The following examples will nevertheless focus on those, The following nine examples will who are causing troubles in so many projects. yet focus on archtypes, that are causing troubles in many projects. You may have the feeling that you know some of them very You may have the feeling that you know well... some of them very well... Turandot was the name of a Chinese princess, daughter of Archetype 1 Altum, the emperor of China. Her story was told in an ancient Persian collection of stories named Häzâr-jak Rûz (Stories from 1001 Days) and was re-told in theater plays (e.g. by Carlo Gozzi, Friedrich Schiller) and in operas (Busoni, Puccini). Turandot is an enigma by herself and uses enigmas to achieve her goals. She made her father enact a law stating that “any man who desires to wed Turandot must first answer her three riddles. If he fails, he will be beheaded”. Turandot Managers have their hidden agendas which they would not communicate to others. They expect people to make guesses and use threats when the guesses are not successful. ©2009, Oliver F. Lehmann, PMP 6 www.oliverlehmann.com
  • 7. Archetype 2 Tsurigitsune is a play performed in the 500 years old Japanese Kyogen (comedy) theater. (From Tsurigitsune, The Fox and the Trapper) The story: An old, wise fox (Japanese: Kitsune) convinces a trapper who has killed many foxes before to stop trapping these animals. To do this, the fox disguises itself as a priest and visits the trapper. There, it tells the trapper a tale of a magical fox who—once killed—brings illness as a ghost over humans, and the illness can no more be healed. The trapper promises to stop trapping foxes, and the fox returns home. On its way back, it discovers a snare laid by the trapper with bait inside. The fox fights long with itself whether it should eat the bait. The magical wisdom it has shown when talking with the trapper knows that the bait is part of a trap that will eventually catch and kill the fox. The fox’s nature wants to eat the bait. Finally, the true nature of the fox, which is no more disguised, wins: The fox eats the bait and gets trapped by the snare. At the same time the trapper returns to his snare and finds the fox caught in it. While he tries to remove the fox from the snare to take it home as his booty, the fox gets free and escapes. A Kitsune Manager may possess a lot of wisdom. But when it comes to a conflict between the person’s insight and his or her true nature, the person will finally follow the latter, even if it can lead into a catastrophe. Thomas, the anthropomorphic little tank engine, is the hero Archetype 3 of a series of children’s books written by British author Rev. Wilbert Vere Awdry first published in 1946. Thomas’ From Thomas, the character is based on the E2 Class 0-6-0T locomotives built Tank Engine between 1913 and 1916 for the London, Brighton and South Coast Railway. In 1984 Thomas became the star of a TV series. Thomas is a station pilot and has to shunt coaches for the big engines. Thomas dreams of pulling a train long distance, but is too inexperienced for the job. One night Henry, another engine, is “ill”, no other engine is available, so Thomas has to pull the morning train. He is so excited, that he doesn't notice that he has started before being coupled to the train, leaving his coaches and passengers back at the station. He doesn’t even make out the mistake when he is driving, and when people are waving to him to make him stop, he believes that they are congratulating him for pulling this important train. Thomas Managers do often believe that they can lead people. Driven with energy and enthusiasm, they are convinced that they give their team alignment and direction, and are finally surprised to find out how naïve they were. They do not understand what really motivates workers to follow their leaders. ©2009, Oliver F. Lehmann, PMP 7 www.oliverlehmann.com
  • 8. Archetype 4 The Frog-prince (or Frog-king, originally) can be found in the Children's and Household Tales by the Brothers Grimm. It is traditionally the first story in this collection of old folks and fairy tales. The fairy tale begins with the sentence “In olden times when wishing still helped one…” Everybody knows the story of the frog that helped a princess in a moment when she needed him. The story is also well-known for the moment when she was terribly angry, and took him up and “threw him with all her might against the wall”, which made him magically turn into a handsome prince. Frog-Prince Managers expect things to go their way, just because they wish or want it that way. And Human resources development is particularly difficult with them. No – kissing them is not sufficient. You have to smash them against a wall. Daniel Defoe, An Essay upon Projects (1697, abridged Archetype 5 quotes): “The true definition of a project, according to modern acceptation, is a vast undertaking, too big to be managed, and therefore likely enough to come to nothing.” “A mere projector, then, is a contemptible thing, driven by his own desperate fortune to such a strait that he must be delivered by a miracle, or starve.” The Mere Projector (acc. to Defoe in contrast to the Honest Projector) starts projects he/she cannot master and brings him-/herself and those who rely on him/her into hopeless situations. Archetype 6 Roulettenberg is a town with a swanky casino in Fyodor M. Dostoyevsky‘s novel “The Gambler”. A Russian General, passionate gambler, is desperately waiting for news of his wealthy aunt’s death. Since he was told that the old lady is severely ill, he is expecting a big inheritance which would allow him to pay back his debts and marry a young woman. And of course: Go on with gambling. But to everybody’s surprise, one morning the aunt is also showing up in Roulettenberg, healthy and curious to start gambling by herself… Dostoyevsky had to write the novel against a tight deadline – he needed the royalty from the book to pay back his own gambling debts. The Roulettenberger Gambler is an archetype of manager who prefers founding his success more on expectations of luck and on the efforts and wealth of others than on his own hard work. ©2009, Oliver F. Lehmann, PMP 8 www.oliverlehmann.com
  • 9. The Virtual Giant or Illusionary Giant is a character described Archetype 7 by Michael Ende in his novel “Jim Button and Luke the Engine Driver”. His name is Mr. Tur Tur, and seen from far away, he is a huge giant. Strangely enough, while one gets nearer to Mr. Tur Tur, the giant seems to shrink. People close to him see him as a person of perfectly normal size. Many leaders and managers are Virtual Giants. From a distance, they seem strong, powerful and maybe even frightening. But with more knowledge of the person, one finds out that they are just normal people. By the way, there are many virtual things in management today, like virtual teams: Groups of people that seem to be teams from a distance, but the closer one is getting the more obvious it gets that they are actually no teams at all. Archetype 8 The Hunters: The “Hunting of the Snark” is a ballad by Lewis Carroll or – in his words – an “agony in eight fits”. The Bellman The Boots A very strange group of nine men and a beaver go hunting The Bonnet-maker for an enigmatic and mysterious animal called the Snark. The Barrister The Broker The Billiard-marker Nobody knows exactly what it is and the undertaking is The Banker particularly dangerous: They use a boat on which “the The Butcher bowsprit got mixed with the rudder sometimes” and were The Baker A Beaver. threatened by dangerous animals including the Jabberwock and the Bandersnatch. But the value of the Snark is high enough to take all the risks. And to accept Rule 42 of the Code: "No one shall speak to the Man at the Helm." Worst of all: There is another animal called the Boojum, which looks almost identical to the Snark, but makes people vanish who have touched it. In the end of the poem, the Baker believes he has found the Snark, but vanishes while he was talking the ominous words “It's a Boo-” Snark-hunting managers follow methods and goals which they don’t fully understand. They apply for instance MBO (Management by Objectives), which was made popular by Peter Drucker from 1954 on as a technique to give subordinates more freedom, responsibilities and satisfaction on the job. But the Snark hunters use it to increase pressure and achieve the total opposite. In the end, the human element of leadership and management are vanishing too. ©2009, Oliver F. Lehmann, PMP 9 www.oliverlehmann.com
  • 10. Napoleon Bonaparte (1769 –1821) began his career as a Archetype 9 General during the turbulences following the French revolution in 1784. His military campaigns during his early years were highly successful and are studied at military academies all over the world. In 1799, he staged a coup d'état and installed himself as First Consul of France. In 1804 he crowned himself Emperor of the French. Then Napoleon turned his armies against major European powers, fought a series of military victories and dominated most parts of continental Europe. His fortune turned in 1912 when he invaded Russia and lost most of his Grande Armée. He lost further big battles around Leipzig and in Waterloo and died in his exile under British supervision on the remote island of Saint Helena. Napoleon managers are able to turn a company or a project from crisis to maximum success – and back. ©2009, Oliver F. Lehmann, PMP 10 www.oliverlehmann.com