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Conclusions
of Using Social
Networking for
Government
Agencies




 Government Information technology and Services (GITS)
                                                    1
Conclusions
Social Networking as a
              kind of tools to
remove negative limits for consumers.
           ti li it




 Government Information technology and Services (GITS)
                                                    2
Conclusions
Social networking in the media market would     not
just f d
     fad   M k ti .
           Marketing




 Government Information technology and Services (GITS)
                                                    3
Conclusions
Brand of social networking may be a fad
marketing.
   k ti




 Government Information technology and Services (GITS)
                                                    4
Conclusions
Social networking as a tool to meet   individual
needs as well.
   d




 Government Information technology and Services (GITS)
                                                    5
Conclusions
Although social networking is popular. But   it is
not the primary i
     h    i     integrated
                         d
marketing communication (IMC)
                          (IMC).




 Government Information technology and Services (GITS)
                                                     6
Communication Model
                                 Social Network Services




                                         Website




                                    Objective Goals
                                      j

Source: St. Elmo Lewis 
  Government Information technology and Services (GITS)
                                                      7
Conclusions
Increase New Customers
                             Opportunities to find
                       new customers in the future.




Government Information technology and Services (GITS)
                                                      8
Public relations

 @ThaiSEC_News
 @                             To
                               T stop the rumors
                                       h
                                  true news



@ThaiSEC_InvesED
                                 Information to
                                    investors.


 Government Information technology and Services (GITS)
                                                    9
Government Information technology and Services (GITS)
                                                   10
Government Information technology and Services (GITS)
                                                   11
To educate investors
                                              investors.




Government Information technology and Services (GITS)
                                                      12
What the government is concerned to bring the
social network i th organization
   i l   t   k in the     i ti

 Corporate insiders may be compromised.
 C      t i id          b         i d

 Staff are obsessed with World Online.

 The information is not accurate to the outside.

      Modifying or censoring the information
      content.

      To receive the data is not reliable
      and invalid.



  Government Information technology and Services (GITS)
                                                     13
Recommendations of using social network
f government agencies.
for        t       i




                                                       Go
                                                        overn
1. Within the organization should have security
   policies for using.




                                                            nmen Agencie
    2. Provide i t
    2 P    id instructions h
                      ti   how t use social
                               to        i l
       network in the workplace for employees




                                                               nt
    3. Must b
    3 M t be personally id tif i
                    ll identifying.

    4. Investment in equipment to manage and
       monitor activities on social network.
           it    ti iti         i l   t   k

    5. Planning the impact of unexpected things that
       might happen in the f t
         i ht h      i th future.




                                                                       es
  Government Information technology and Services (GITS)
                                                         14
Recommendations of using social network
f government agencies.
for        t       i




                                                    Go
6. Policy t restrict access t application systems
6 P li    to   t i t        to    li ti      t




                                                     overn
   and information on the social network.




                                                         nmen Agencies
7. And other else.




                                                            nt      e
 Government Information technology and Services (GITS)
                                                      15
Recommendations of using social network
f government agencies.
for        t       i


1. Violations of rules and regulations of the
   organization.




                                                    Use
2. The internal information can be released
   outside the organization.




                                                      ers
3. The internal and external information
   together.
     g

4. Do not use personal accounts to the same
   organization as the account name.




  Government Information technology and Services (GITS)
                                                     16
Recommendations of using social network
f government agencies.
for        t       i


5. Do not use personal accounts is the same
   organization account.




                                                    Use
6. And other else.




                                                      ers
  Government Information technology and Services (GITS)
                                                     17
Summary

        Bringing Social Networking into
           the government agencies.




     Consider the safety of the organization is
                 the first priority.



 Government Information technology and Services (GITS)
                                                    18
Summary

                                     To Set up clear policies to use.

                                     Promotion



            Controlling
            C t lli
   To organize in order to reduce
         g
risks and negative impacts to use.


    Government Information technology and Services (GITS)
                                                                    19
Summary


Ethics of the employees

 As part of the discipline.

 To review the information before twit or re- twit.




 Government Information technology and Services (GITS)
                                                      20
Summary
                          Accuracy / Reliable




        Data
                           Can check the proof



                        Facts more personal opinions
                        F                 l i i

 Government Information technology and Services (GITS)
                                                    21
Summary

     To update knowledge about the security
                    awareness to employees.




 Government Information technology and Services (GITS)
                                                    22
Summary

                                           Limitations
                               It
                               I may be not successful
                                     b             f l
                                       Opportunities are not
                                        pp
                                successful because of the social
                                network need to think about the
                                types of products and service
                                                        service.
                                Otherwise, the output will not
                                be successful.




 Government Information technology and Services (GITS)
                                                            23
Summary

                                           Limitations
                                  Data d I f
                                  D t and Information
                                                 ti
                                    Must Do not forget that
                                                      g
                               this channel is a channel that is
                               highly sensitive. Whatever
                               entered into the online editions
                                                       editions.
                               We can not get back easily.




 Government Information technology and Services (GITS)
                                                           24
Summary

                               Concepts will
                               develop their own
                               social network.




 Government Information technology and Services (GITS)
                                                    25
Government Information technology and Services (GITS)
                                                   26
Government Information technology and Services (GITS)
                                                   27
Q&A




             www.gits.net.th
                  it    t th
 Government Information technology and Services (GITS)
                                                    28
Research Examples for Social
                           Network


Government Information technology and Services (GITS)
                                                   29
Research Examples for Social
                              Network
Influence of social network service on the purchase of
goods and services.




     Baby users      Medium users        Hardcore

  Government Information technology and Services (GITS)
                                                         30
Research Examples for Social
                              Network
Influence of social network service on the purchase of
goods and services.




          Medium users   40%
                                 48%
                                           Baby users


                           12%

           Hardcore
  Government Information technology and Services (GITS)
                                                         31
Research Examples for Social
                              Network
Influence of social network service on the purchase of
goods and services.

If you l k i t
       look in terms of revenue growth f
                      f             th from each group.
                                               h




                              No influence on
                        the i
                         h increase of revenue at all.
                                     f             ll

                                Baby users = 48%

  Government Information technology and Services (GITS)
                                                          32
Research Examples for Social
                              Network
Influence of social network service on the purchase of
goods and services.

If you l k i t
       look in terms of revenue growth f
                      f             th from each group.
                                               h




                               Resulting in
                                        increased
Medium users = 40%           revenue to 5 percent.
  Government Information technology and Services (GITS)
                                                          33
Research Examples for Social
                              Network
Influence of social network service on the purchase of
goods and services.

If you l k i t
       look in terms of revenue growth f
                      f             th from each group.
                                               h




Resulting in reduced
revenue to 14 percent.

                      Hardcore = 12%
  Government Information technology and Services (GITS)
                                                          34
Reference

                 http://socialmediagovernance.com/policies.php

                 http://www.howto.gov/social media/using social
                 http://www.howto.gov/social‐media/using‐social‐
                 media

                    p //       qba o co /go e    e po cy
                 http://www.inqbation.com/government‐policy‐
                 on‐the‐use‐of‐social‐media/




 Government Information technology and Services (GITS)
                                                                 35
Presented by
                Onion Head
             Siriporn Pongvinyoo
               mrkokung@hotmail.com



Government Information technology and Services (GITS)
                                                   36

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Social Networking (Conclusion)

  • 1. Conclusions of Using Social Networking for Government Agencies Government Information technology and Services (GITS) 1
  • 2. Conclusions Social Networking as a kind of tools to remove negative limits for consumers. ti li it Government Information technology and Services (GITS) 2
  • 3. Conclusions Social networking in the media market would not just f d fad M k ti . Marketing Government Information technology and Services (GITS) 3
  • 4. Conclusions Brand of social networking may be a fad marketing. k ti Government Information technology and Services (GITS) 4
  • 5. Conclusions Social networking as a tool to meet individual needs as well. d Government Information technology and Services (GITS) 5
  • 6. Conclusions Although social networking is popular. But it is not the primary i h i integrated d marketing communication (IMC) (IMC). Government Information technology and Services (GITS) 6
  • 7. Communication Model Social Network Services Website Objective Goals j Source: St. Elmo Lewis  Government Information technology and Services (GITS) 7
  • 8. Conclusions Increase New Customers Opportunities to find new customers in the future. Government Information technology and Services (GITS) 8
  • 9. Public relations @ThaiSEC_News @ To T stop the rumors h true news @ThaiSEC_InvesED Information to investors. Government Information technology and Services (GITS) 9
  • 10. Government Information technology and Services (GITS) 10
  • 11. Government Information technology and Services (GITS) 11
  • 12. To educate investors investors. Government Information technology and Services (GITS) 12
  • 13. What the government is concerned to bring the social network i th organization i l t k in the i ti Corporate insiders may be compromised. C t i id b i d Staff are obsessed with World Online. The information is not accurate to the outside. Modifying or censoring the information content. To receive the data is not reliable and invalid. Government Information technology and Services (GITS) 13
  • 14. Recommendations of using social network f government agencies. for t i Go overn 1. Within the organization should have security policies for using. nmen Agencie 2. Provide i t 2 P id instructions h ti how t use social to i l network in the workplace for employees nt 3. Must b 3 M t be personally id tif i ll identifying. 4. Investment in equipment to manage and monitor activities on social network. it ti iti i l t k 5. Planning the impact of unexpected things that might happen in the f t i ht h i th future. es Government Information technology and Services (GITS) 14
  • 15. Recommendations of using social network f government agencies. for t i Go 6. Policy t restrict access t application systems 6 P li to t i t to li ti t overn and information on the social network. nmen Agencies 7. And other else. nt e Government Information technology and Services (GITS) 15
  • 16. Recommendations of using social network f government agencies. for t i 1. Violations of rules and regulations of the organization. Use 2. The internal information can be released outside the organization. ers 3. The internal and external information together. g 4. Do not use personal accounts to the same organization as the account name. Government Information technology and Services (GITS) 16
  • 17. Recommendations of using social network f government agencies. for t i 5. Do not use personal accounts is the same organization account. Use 6. And other else. ers Government Information technology and Services (GITS) 17
  • 18. Summary Bringing Social Networking into the government agencies. Consider the safety of the organization is the first priority. Government Information technology and Services (GITS) 18
  • 19. Summary To Set up clear policies to use. Promotion Controlling C t lli To organize in order to reduce g risks and negative impacts to use. Government Information technology and Services (GITS) 19
  • 20. Summary Ethics of the employees As part of the discipline. To review the information before twit or re- twit. Government Information technology and Services (GITS) 20
  • 21. Summary Accuracy / Reliable Data Can check the proof Facts more personal opinions F l i i Government Information technology and Services (GITS) 21
  • 22. Summary To update knowledge about the security awareness to employees. Government Information technology and Services (GITS) 22
  • 23. Summary Limitations It I may be not successful b f l Opportunities are not pp successful because of the social network need to think about the types of products and service service. Otherwise, the output will not be successful. Government Information technology and Services (GITS) 23
  • 24. Summary Limitations Data d I f D t and Information ti Must Do not forget that g this channel is a channel that is highly sensitive. Whatever entered into the online editions editions. We can not get back easily. Government Information technology and Services (GITS) 24
  • 25. Summary Concepts will develop their own social network. Government Information technology and Services (GITS) 25
  • 26. Government Information technology and Services (GITS) 26
  • 27. Government Information technology and Services (GITS) 27
  • 28. Q&A www.gits.net.th it t th Government Information technology and Services (GITS) 28
  • 29. Research Examples for Social Network Government Information technology and Services (GITS) 29
  • 30. Research Examples for Social Network Influence of social network service on the purchase of goods and services. Baby users Medium users Hardcore Government Information technology and Services (GITS) 30
  • 31. Research Examples for Social Network Influence of social network service on the purchase of goods and services. Medium users 40% 48% Baby users 12% Hardcore Government Information technology and Services (GITS) 31
  • 32. Research Examples for Social Network Influence of social network service on the purchase of goods and services. If you l k i t look in terms of revenue growth f f th from each group. h No influence on the i h increase of revenue at all. f ll Baby users = 48% Government Information technology and Services (GITS) 32
  • 33. Research Examples for Social Network Influence of social network service on the purchase of goods and services. If you l k i t look in terms of revenue growth f f th from each group. h Resulting in increased Medium users = 40% revenue to 5 percent. Government Information technology and Services (GITS) 33
  • 34. Research Examples for Social Network Influence of social network service on the purchase of goods and services. If you l k i t look in terms of revenue growth f f th from each group. h Resulting in reduced revenue to 14 percent. Hardcore = 12% Government Information technology and Services (GITS) 34
  • 35. Reference http://socialmediagovernance.com/policies.php http://www.howto.gov/social media/using social http://www.howto.gov/social‐media/using‐social‐ media p // qba o co /go e e po cy http://www.inqbation.com/government‐policy‐ on‐the‐use‐of‐social‐media/ Government Information technology and Services (GITS) 35
  • 36. Presented by Onion Head Siriporn Pongvinyoo mrkokung@hotmail.com Government Information technology and Services (GITS) 36