Personal Information
Organización/Lugar de trabajo
Milton Keynes, United Kingdom United Kingdom
Ocupación
Executive Development Director
Sector
Education
Sitio web
www.truflhog.com
Etiquetas
ethnography
communication device
customer experience
thinkstrait
user centered design
marketing research
customer research
user research
understanding customers
surveys
interviews
focus groups
facial muscles
cross-talk
electrode design
emg
emotions
tactile stimuli
visual stimuli
eeg
neurosciences
event related desynchronization
attention
thalamus
affective media
the elderly
facial expression
awareness system
user testing
prototyping
diary studies
customer expectations
customer needs
consistency
satisfaction
delight
latent needs
customer service
service profit chain
touch points
moment of truth
customer satisfaction
service design
Ver más
Documentos
(7)Personal Information
Organización/Lugar de trabajo
Milton Keynes, United Kingdom United Kingdom
Ocupación
Executive Development Director
Sector
Education
Sitio web
www.truflhog.com
Etiquetas
ethnography
communication device
customer experience
thinkstrait
user centered design
marketing research
customer research
user research
understanding customers
surveys
interviews
focus groups
facial muscles
cross-talk
electrode design
emg
emotions
tactile stimuli
visual stimuli
eeg
neurosciences
event related desynchronization
attention
thalamus
affective media
the elderly
facial expression
awareness system
user testing
prototyping
diary studies
customer expectations
customer needs
consistency
satisfaction
delight
latent needs
customer service
service profit chain
touch points
moment of truth
customer satisfaction
service design
Ver más