Fast-growing technology firm Intronis faced a challenge in 2009: It lacked an efficient process for qualifying key prospects — managed service providers (MSPs) seeking to offer clients a secure, affordable online data backup and recovery solution. Rather than create that process in house, Intronis turned to a trusted partner, OpenView Venture Partners, which made a capital investment in the company in 2007 and continues to provide operational and management expertise through its OpenView Labs unit. Within weeks, Intronis had a new business-development system that delivered highly qualified leads to its sales team.