How do you overcome a decade of neglecting IT? Find out with the CIO/CTO of the City of Oakland. He’ll explain how he modernized the City of Oakland’s IT organization, landscape, and capabilities with OutSystems and a low-code digital factory.

1. Speeding in the Right
Direction: Modernizing
Legacy Apps &
Organizations for Digital
Transformation

2. | Speeding in the Right Direction
in /andrew-pete-peterson
Andrew “Pete” Peterson
CIO/CTO | City of Oakland
in /miguellopes
Miguel Lopes
Vice President | OutSystems
@OAKCIO1
@MiguelALopes

3. City of Oakland
& IT Overview
80 Employees
$70M Budget
Servicing 21
Departments
Wide Breadth of
Technologies

4. 4
Tech
Disinvestment
+ Modernizing
Legacy
Windows 2003, MS Access,
VB apps...

5. | Speeding in the Right Direction
Where we
have kept IT
Where we
want to get
Current
Gap
Internet &
Data Usage
Booming Expectations
End Users &
Smart Devices
Custom
er
Expectations
The City’s Information Technology is
generations behind

6. Digital
Transformation
Oak Apps
6

7. | Speeding in the Right Direction
Rent Adjustment Program

8. | Speeding in the Right Direction
ODP Police HR Management
Built internally
saving 75% of
budget
Interfaces to a
number of external
systems:
Oracle EBS, FBR,
TMS, PowerDMS…
Highly praised by
users

9. | Speeding in the Right Direction
Resident Relationship
Management
Single Sign On
360 View of
Resident
Faster new app
development and
deployment

10. Why
Low-Code?

11. | Speeding in the Right Direction
Why Low-Code?
Focus on
Business Logic
and Processes
Standardize and
Re-Use
Components and
Frameworks

12. | Speeding in the Right Direction
Budget Savings
$500K
$75K
Original Budget
Used
Saving of $425K
in 1 app!
So far 8 apps in 12 months

13. Adoption
Journey
Lessons
Learned

14. | Speeding in the Right Direction
“I wanted to reach out to let you know how much
the OPD team appreciates your development
team for the new HRM being built in
OutSystems. The changes we want are made
super quickly and the OPD staff are finding the
interface very intuitive to navigate. We look
forward to our go live date.”
Captain Paul Figueroa

15. | Speeding in the Right Direction
Now we have a backlog (and that’s ok!)
Before
No app backlog as IT wasn’t
trusted to build anything
Now
Delivered 8 apps in 12 months
and pace will increase

16. Thank You!

17. It’s 2025:
How are You Managing
Your Team of Citizen
Developers and Robots?

18. | It’s 2025
Jay
Parnau
Software Development Manager |
DuPont Pioneer
in /jay-parnau-63247ab

19. Powered by:
Who is DuPont Pioneer?
Powered by:

20. | It’s 2025
Who is DuPont Pioneer?
⚬ World's leading developer and supplier of
advanced plant genetics, providing
high-quality seeds to farmers in more
than 90 countries.

21. Powered by:
The Mission?
Powered by:

22. Powered by: Powered by:
cloud mobile&

23. | It’s 2025
The Mission:
Cloud & Mobile
Two strategic initiatives from leadership
⚬ Need a cloud strategy
⚬ Need a good strategy for fast delivery of mobile
solutions

24. | It’s 2025
Push
Notifications
1 2 3 4
Barcode
Scanning
GPS
Offline
capability
And requirements
keep coming

25. | It’s 2025
Goals
Provide easy
online access to
valuable data
Build clean user
interfaces for web
and mobile
Deliver apps and
innovation at pace
to meet business
needs
v

26. | It’s 2025
OutSystems in
the House
OutSystems is evaluated and selected to be an
application Cloud platform
⚬ Appeal:
⚬ Low-code development
⚬ Easy and powerful mobile development
⚬ Cloud capabilities

27. Powered by:
The Challenge:
Powered by:
Finding Innovators/Developers

28. | It’s 2025
Challenge:
Finding Innovators /
Developers
Initially started training professional developers on
OutSystems
Quickly found that non-software-engineer professionals
could learn and use the platform - “Citizen Developers”

29. | It’s 2025
As projects succeeded, more teams came and wanted to
learn:
⚬ Success builds success
⚬ OutSystems is a gateway drug
⚬ Providing application templates accelerated learning
Leadership became excited with growing successes and
provided full backing
Challenge:
Finding Innovators /
Developers

30. Powered by: Powered by:
Lesson Learned:
Governance

31. | It’s 2025
Lessons Learned:
Governance
⚬ Despite easy nature of the platform, still need
governance of projects
⚬ DuPont Pioneer uses tooling to help manage
governance (Jira, Confluence)
⚬ Validate everything before it goes to production

32. | It’s 2025

33. Powered by:
Use Cases
Powered by:

34. | It’s 2025
Low-hanging Fruit:
Replacing Spreadsheets
⚬ Many business apps were actually massive
spreadsheets accessed by many users on a file-share
⚬ A no-brainer for replacing with a fast-to-market
OutSystems application

35. | It’s 2025
Genotyping – Mobile, Offline,
and Analytics
Need a mobile app for Scientists to gather genotyping
data in the field
⚬ Take Pictures
⚬ Attach Metadata
⚬ Often in offline situation
⚬ Sync with server when online
Replaces 2 hour manual data entry process

36. Powered by: Powered by:
Outcomes:
Accelerating the Business with Digital

37. | It’s 2025
Outcomes:
Accelerating the
Business with Digital
⚬ The OutSystems platform combined with the power of
trained Citizen Developers has allowed DuPont
Pioneer to deliver more faster to their users, partners
and customers.

38. Thank You!