With OzLINK NetSuite warehouses can improve fulfillment rates, cut down on pick errors, shipment mistakes, and drive customer loyalty.

1. Want Better
Warehouse Efficiency?
"Oz Development provides us with the three keys to
running a successful distribution operation:
1. increased quality assurance,
2. greater speed and efficiency in fulfilling orders
3. tremendous follow up service".
Oz Development, Inc. www.ozdevelopment.com 508.366.1969

2. Agenda
• Intros and Welcome
• Where are the Opportunities for ROI
• ROI Model – Building the Business Case
• OzLINK Mobile - Demo
• Customer Case Studies
• Overview of Oz Development
• Q&A
Oz Development, Inc. www.ozdevelopment.com 508.366.1969

3. What Problem Are You Trying to Solve?
• Keep adding new channels
• Each marketplace treated differently
• Too much time cross checking POs eCommerce • Too many portals and Excel sheets
• Stacks of paper delay operations
• Items are not available for sales
Receiving • Where are the items in warehouse?
Fulfillment
& Put Away • Too much paper & re-keying
• Picking errors are costing too much
• Delayed shipments
• Drop ship customers are demanding
Inventory • What are my costs?
Shipping
Control • Where are the goods?
• Shipping errors impacting customers
Partner • Retail customers need ASN
Fulfillment
• Where is the inventory?
• Is it in the right place? • What are my costs?
• Did the orders ship?
• Is there inventory available?
• My brand is not captured effectively
Oz Development, Inc. www.ozdevelopment.com 508.366.1969

4. Building the Business Case
Functional Hard Dollar Productivity Additional
Area Savings Improvements Benefits
• Supplier delivery accuracy 95.6% • Cut time 10-50% • Higher inventory velocity
Receiving • Costs range from $50 to $1000’s • Reduce clerical data entry up • Capture serial, lot info
& Put-away per order to 90% • Bar coding inbound goods
improves inventory control
• Picking errors can cost • 35% of picker time can be • Customer satisfaction & loyalty
Fulfillment/ $50-$750+ per order walking
Picking • Improvement of 15% can
result in $1837.50 per worker
• Wrong carrier/service, • Up to 20-95% reduction in • On time delivery
incorrect address time to process shipment • Reduced customer service calls
Shipping • $3-$20+ per shipment • Close to 100% elimination of • Improved visibility/tracking
• Additional charges: $10+ clerical data entry follow up
• Charge-backs - $75-$400+
• APICS benchmarks carrying • Improved picking efficiency, • Lower lost sales & reduce
costs at 25% right item in right location backorders
Inventory • Reduce safety stock • Up to 90% reduction in
Control • Cut obsolete inventory paperwork
• Repeatable process
Sources: WERC, APICS, UPS, FedEx, DC Velocity, Customer scenarios
Oz Development, Inc. www.ozdevelopment.com 508.366.1969

5. Two Customer Examples
Fulfillment Shipping
Products: Machinery & tools Products: Home lighting
Segment: Wholesale distribution Segment: eCommerce
Functional Area: Fulfillment Functional Area: Shipping/returns
Challenge: Challenge:
• 200-300 shipments per month • 10-15 returns per day
• Domestic and international • 2 hours processing per day
• Serialized equipment • Complex charge-back rules
• 2-3 errors per month • Too much clerical paperwork
• $600-$1000 cost per error • Minimal time for customers
Solution: Solution:
• Mobile/wireless picking • Integrate RMA & UPS
• Savings $24K per year • Savings $17.5K per year
• Improved customer service • Reduced clerical tasks 96%
Oz Development, Inc. www.ozdevelopment.com 508.366.1969

6. Summary: OzLINK Solutions for NetSuite
Mobile
Shipping Partner Fulfillment
Warehouse
Integration
• Leverage bar code scanning to optimize fulfillment
• Implement complex business rules to drive cost savings
• Gain end to end visibility by extending NetSuite to warehouse
Oz Development, Inc. www.ozdevelopment.com 508.366.1969

7. OzLINK Mobile Extends NetSuite to Warehouse
PO Receiving Wireless
& Put Away Picking
Inventory Work Orders
Cycle Count
Gain Real Time Visibility and Control of
Your Warehouse Operation
Oz Development, Inc. www.ozdevelopment.com 508.366.1969

8. OzLINK Mobile Demo
Oz Development, Inc. www.ozdevelopment.com 508.366.1969

9. Unmatched Customer ROI
"OzLINK supports our growth while keeping our
costs in check and our operations highly efficient. “
Jay Moltz, IT/Operations Manager
“OzLINK is critical to ensuring we deliver to and
delight our customers.”
Rick Hoppe, CFO of Pyrotecnico
“OzLINK has saved us thousands of dollars, and the
team has been exceptionally responsive as we have
expanded capabilities. We got our ROI in weeks with
OzLINK” .”
Greg Primm, VP of Finance
Oz Development, Inc. www.ozdevelopment.com 508.366.1969

10. OzLINK Success With NetSuite
Inaugural NetSuite Technology Partner - 2005
Partner of the year in 2007
Over 500 joint NetSuite customers
Oz Development, Inc. www.ozdevelopment.com 508.366.1969

11. Q&A
Oz Development, Inc. www.ozdevelopment.com 508.366.1969

12. OzLINK: Helpful Tools
Mobile Warehouse Shipping
Receiving Shipping Keep up to date with both industry and
OzLINK product news
Picking Advanced Ship Notice
Inventory UPS Pro
See What NetSuite Customers Visit the OzLINK for NetSuite
Are saying micro-site
Oz Development, Inc. www.ozdevelopment.com 508.366.1969