lecture presented by Susan O. Pador at PAARL’s Seminar /Parallel Session-workshop on Library and Web 2011 (Holy Angel University, Angeles City, Pampanga, 19-20 August 2010)

1. Upgrading Technical Competencies
of Professional and Paraprofessional
Library Personnel
Library Personnel

2. CHALLENGES: Cataloging evolution
Organization and description of resources
Types of resources
Types of resources
‐ Print (multi‐format and multilingual)
‐ Digital (“born” and made)
‐ Media (DVD, VHS, download, etc.)
‐ Sound (CD, vinyl, older formats, download)
‐ Cartographic (paper, electronic, digital)
Cartographic (paper, electronic, digital)
‐ Cultural heritage (archives, records, and assets)

3. CHALLENGES: Integration
Cross‐training of staff
Outsourcing
‐ Acquisitions, standing orders, approval
plans
‐ C t l i
Cataloging, processing, “shelf‐ready”
i “ h lf d ”
Staffing
‐ Collapsing of full time professional positions
Collapsing of full‐time professional positions
‐ Increasing paraprofessional positions to
technical and public services
technical and public services

4. CHALLENGES: Convergence
Technologies
‐ Supporting public and technical services
‐ Requiring technical skills and
Requiring technical skills and
competencies
‐ Maintaining and repairing equipment
Search strategies
‐ Approximating Google, Yahoo, etc.
‐ Visualization of library catalogs
‐ Impending arrival of RDA

5. CHALLENGES: Employers’ Expectations
Theoretical knowledge
Technical skills (hardware and software)
( )
Cataloging competencies
‐ Bibliographic description, authority work
‐ Classifying
‐ Subject access
Workplace competencies
‐ Communication (written, oral, and multilingual)
‐ Fl ibili (
Flexibility (work independently and
ki d d l d
collaboratively)

6. Objectives
Unlearn past Learn new Competencies
competencies competencies assessment
Competencies
Competencies
Competencies
Contribute to translated into
translated into
performance products and
new processes
services

7. Observable behaviour
Knowledge: Job related
Skills: Communicates well,
demonstrate leadership
Traits: Learns quickly , projects self‐confidence, team player,
handles ambiguity well, demonstrate initiative
Motives: Self‐development, focuses on client success,
preserves firm / personal integrity
What are competencies

8. Competency Model
the process is completely customizable

9. Organizational Factors: Developing A Model
Organizational Factors: Developing A Model
management philosophy
customer requirements
business needs
business needs
in‐place processes

10. • The 45 Competencies
Information Collection Reading
Problem Analysis Written Communication
Numerical Interpretation
N i lI t t ti Listening
Judgement Oral Expression
Critical Faculty
y Oral Presentation
Oral Presentation
Creativity Adaptability
Planning Independence
Perspective Integrity
Organizational Awareness Stress Tolerance
External Awareness
External Awareness Resilience
Learning Oriented Detail Consciousness
Technical Expertise g
Self‐management
Change Oriented

11. The 45 Competencies
Impact Risk Taking
Persuasiveness Decisiveness
Sensitivity Business Sense
Flexibility Energy
Ascendancy Concern for Excellence
Concern for Excellence
Negotiating Tenacity
Organizing
g g Initiative
Empowering Customer Oriented
Appraising
Motivating Others
Developing Others
Leading

13. STRATEGY 1: Library / Library School Visit
• Get to know the latest in the field
• Offer to collaborate
Offer to collaborate
‐ Internship / practicum
‐ Mentorship
‐ Visit classes
‐ Work with faculty and alumni
‐ Serve as an advisor
Serve as an advisor

14. STRATEGY 2: Volunteer
STRATEGY 2: Volunteer
• Volunteer for project and committees
l f j d i
‐ within the system
‐ outside the system

15. STRATEGY 3: Participate
STRATEGY 3: Participate
• Participate in conversations
i i i i
• Join listserv
‐ Autocat

16. STRATEGY 4: Contribute
STRATEGY 4: Contribute
• C
Contribute your best ideas
ib b id
• Work with PAARL

17. To Summarize:
Functional competency ‐ employee know‐how
i l l k h
and skills, operations, marketing and finance
Cultural competency – include the ability to
work in teams, a tradition of customer service
and the ability to manage change and innovation
d h bili h di i
Technological competency – the impact of
g p y p
technological activities on institutions’
performance

18. CYCLICAL PROCESS
CYCLICAL PROCESS
EVALUATING
PLANNING
GATHERING
IMPLEMENTING
REQUIRMENTS

20. Reference Sources:
Reference Sources:
Cataloging and Metadata Education : A Proposal for
Preparing Cataloging Professionals in the 21st Century.
Preparing Cataloging Professionals in the 21 Century.
(2002) Submitted to the ALCTS/ALISE Task force by
Ingrid Hsieh‐Yee.
From Knowledge Management to Strategic Competence
From Knowledge Management to Strategic Competence
(2006). Edited by Joe Tidd. London : Imperial College
Press.
Gutsche, Betha (2010). “Coping With Continual Motion” ,
Library Journal.
Hall Ellis, Sylvia D. (2007). Cataloging Education: A New
Hall‐Ellis, Sylvia D. (2007). Cataloging Education: A New
Emphasis for the LIS Curriculum. Washington D.C. :
ALCTS /CETRC Preconference.
Sanghi, Seema (2004). The Handbook of Competency
Sanghi Seema (2004) The Handbook of Competency
Model. New Delhi : Response Books.

21. THANK YOU VERY
MU H
MUCH!!!!
Susan O. Pador
Cataloger, Rizal Library
Ateneo de Manila University
August 19, 2010
g ,