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‘-
1
PRCA TOOLS AND
THECHNIQUES
SECTION 3
‘-
2
There are a wide range of tools and techniques which can be used to do
PRCA. They can be divided into four main categories, according to the
kind of activities they facilitate and the information they generate
(FAO,2014):
1. PRCA tools for warming-up, team building and energizing – ideal
to introduce participants to one another and open up the discussion,
remove inhibitions, develop trust, encourage teamwork and kindle
creativity.
‘-
3
2. PRCA tools for identifying and analyzing critical
issues -designed to elicit specific information and facilitate
decision making about the key development issues and
communication entry points.
3. PRCA tools for knowing more about the stakeholder
group or community – more suitable for the collection of
geographical, historical, socioeconomic data.
‘-
4
4. PRCA tools for collecting communication-related
data – linkage diagrams, net map, ranking and scoring
exercises along with focus group discussions and
interviews are among the best tools to investigate
stakeholders’ levels of awareness, interest, knowledge and
skills, as well as the communication resources they might
need or have already available.
‘-
5
FIGURE 2.5 DIMENSIONS OF THE COMMUNICATION
APPRAISAL AND APPROPRIATE TOOLS
‘-
6
‘-
7
‘-
8
What is a problem tree?
A problem tree is a participatory planning tool
commonly used in community based approaches. It
basically maps out the main issues affecting a
community, along with their known causes and
effects.
3.1 PROBLEM TREE
‘-
9
Advantages
Problem tree analysis is extremely useful in
planning a successful communication programmed as
it can reveal the context of a rural development project
and the complexities in a community. Done in a
participatory manner, it contributes to build a shared
sense of understanding of the problems and their
possible solutions.
‘-
10
Disadvantages
Differences in perception of reality among
members of the community can sometimes slow
down the process. A good facilitator should be able
to draw out the community members or participants’
ideas and opinions in a way that puts the issue in
focus, rather than digressing from it.
‘-
11
Skill Needed
- It is easier to come up with a broad problem
than to focus on a very specific and narrow one. A
special skill for doing problem tree analysis is the
ability to facilitate a group discussion that enables
participants to distinguish a core problem and
identify its possible causes.
‘-
12
Figure 2.6 Problem tree focusing on low farm production
‘-
13
What is key formant interview?
As the name implies, key informant interview (KII)
involves a one-on-one interview with people chosen
because they are deemed most knowledgeable about
the subject matter or issue on hand. These informants
are selected by virtue of their age, experience, position,
authority, and/or involvement in activities pertaining to
the subject being studied.
3.2 KEY INFORMANT INTERVIEW
‘-
14
Advantages
The main advantage of KII is that it provides
immediate insights into a particular issue or
subject. It is most useful for collecting data on
highly sensitive topics, when respondents are
widely distributed over a large area, and when
peer pressure may influence a respondent’s
answer in a group.
‘-
15
Disadvantages
One limitation of KII is that results are
respondent-specific and do not necessarily reflect
the norm or average in the population. Another
practical disadvantage is that some responses
may not be accurately recorded by the interviewer
as there may be a large gap between his/her
knowledge and that of the respondent.
‘-
16
Skill Needed
Unlike formal surveys, where the interviewer
merely fills in or checks off responses, KII
requires quick and creative thinking and the
ability to understand and process the data
provided by the informant.
‘-
17
What is focus group discussion?
Focus group discussion (FGD) involves bringing
together a group of stakeholders to talk about a
specific topic. It takes advantage of group dynamics
and allows respondents to be guided by a skilled
facilitator to explore issues in depth. Focus groups
should ideally be homogenous with six to eight
members.
3.3 FOCUS GROUP DISCUSSION
‘-
18
The composition of focus groups is determined by
certain factors with bearing on project objectives and
design. These may include:
• Demographic data (age, gender, occupation)
• Position in the organization (officers, members)
•Level of knowledge and/or expertise on the subject
matter for discussion
• Representativeness (farmers, NGOs, local officials,
women, etc.)
‘-
19
Advantages
FGD provides the opportunity for group
interaction, which generally stimulates richer
responses and allows new and valuable thoughts
to emerge. It gives first-hand insight into the
respondents’ behavior and attitudes; although
unlike interviews, its responses represent a
group, not individuals.
‘-
20
Disadvantages
Managing the discussion group is rarely
problem-free as group dynamics are often
unpredictable. Some participants may be shy or
reluctant to speak out in public, thus there is not
much variation in their responses.
‘-
21
Skills needed
FGD is perhaps the most difficult PRCA
technique to handle. It often requires more than one
person to conduct it, as somebody else needs to do
the documentation. It also requires a skillful facilitator
who can stimulate group discussion without losing
sight of the objectives as well as handle disruptive
participants.
‘-
22
What is social mapping?
Social mapping is translating information into a
drawing, picture, or image that references data
according to geographical location. Stakeholders
draw or assist in drawing maps that depict certain
elements relevant to those that are being studied.
3.4 SOCIAL MAPPING
‘-
23
Advantages
A map can be used to turn complex data into
easily understood and conceivable images.
People generally respond well to data presented
in map form. Maps make for an effective
communication tool as most maps can be
grasped by a wide range of people with different
backgrounds.
‘-
24
Disadvantages
When using maps, special care must be given to
ensure that they closely resemble the real technical
map. Standardization of information (symbols for
schools, farms, communication services,
settlements, radio station) must be carried out at the
beginning of the activity to ensure that different map
elements are recorded in the same way by all
participants.
‘-
25
Skills needed
Social mapping requires familiarity with the
area or place and ability to estimate distance
and locations.
‘-
26
FIGURE 2.7 SOCIAL MAP FROM WEST BENGAL
‘-
27
What is matrix ranking?
This is a convenient and highly effective tool for
prioritizing items. It involves ordering various
items, conditions or perceptions in an objective
manner. A popular one, which is most relevant to
farming communities, is the preference ranking for
communication channels especially among widely
dispersed groups.
3.5 MATRIX RANKING
‘-
28
Advantages
Matrix ranking complements other forms of
data collection by generating basic information
which leads to more direct questioning. Ranking
is most useful for sensitive information. Often,
informants tend to be more willing to rank
preferences in a relative order than absolute
order.
‘-
29
Disadvantages
Ranking can sometimes be a long process.
Respondents can get bored quickly and begin to lose
their concentration during the exercise. It is important to
keep the number of items and criteria being ranked
between four and eight to avoid confusion. It is also
important to avoid mixing radically different types of
items.
Skills needed
Matrix ranking requires some training and a good
deal of practice.
‘-
30
What is Direct observation?
Direct observation is a technique in which the
planner systematically observes individuals, groups,
events, processes, or relationships and records
his/her observations. Included here is participant
observation – when the planner stays in the
community for a certain time to carry out an in-depth
study.
3.6 DIRECT OBSERVATION
‘-
31
Advantages
Direct observation is a tool for collecting
actual social data. It is useful for validation
because it can be used to cross-check
respondents’ answers. It is also easy to learn,
but one has to record his/her observations
systematically.
‘-
32
Disadvantages
For collecting data about social issues and
conditions, observation should not be used
as the sole monitoring method, especially if
the members of the monitoring team are not
from the project area.
‘-
33
Skills needed
Direct observation requires attention to
detail and the ability to record one's
observations in a detailed fashion.
‘-
34
What is a time line?
A time line is a visual tool for planning that
depicts the occurrence of major events in the
history of a community. The type of event
depends on the issue being addressed.
3.7 TIME LINE
‘-
35
Advantages
Understanding the past of a community is often
necessary to analyze the present conditions, and
to try to forecast how present conditions may
evolve in the future. The time line helps the
community understand which local, regional, or
international events they consider important in
their history, and how such events affected their
lives (FAO, 2013).
‘-
36
Disadvantages
A timeline can only show the chronological
flow of events hence it should be
accompanied by a textual report, written or
oral, when presented.
‘-
37
What is a Venn diagram?
The Venn diagram is considered a social
data gathering tool. It uses circles to illustrate
how different components of an institution or a
community are linked, thus showing the relative
significance of people, places, institutions, or
ideas.
3.8 VENN DIAGRAM
‘-
38
Advantages
The Venn diagram is very useful to get an initial overall
picture of the stakeholder community and to analyze the social
and power relations among different actors. It comes in handy
especially to:
•compare aspects like relative importance and accessibility of
different institutions
or services (both local and external institutions can be
represented);
•explore the relationships between people, institutions and
services and their effects on vulnerability.
‘-
39
It may be used to generate discussion on the following topics
(Ford et al., 1992):
•levels of communication among organizations;
•role of project bodies;
•potentials for collaborative work;
•roles and significance of various institutions to community
members;
•potential roles of new organizations;
•roles and significance of various institutions to one specific
organization.
‘-
40
Disadvantages
The Venn diagram exercise should be
undertaken after the problems and opportunities
in the community have been clearly identified.
This is because the Venn diagram can help
identify the actors that will be involved in
implementing the communication plan.
‘-
41
Figure 2.9 VENN DIAGRAM OF A HEALTH PROJECT’S
STAKEHOLDERS IN GAMBIA
‘-
42
PREPARING THE
PRCA REPORT
Section 4
‘-
43
• After undertaking the communication appraisal, all the data and
information generated is ready to be analyzed and compiled into a
coherent report. PRCA results will give a comprehensive picture of
the communication gaps and opportunities related to the key
development issue – as identified and prioritized by the
stakeholders – as well as the policy, institutions and organizations
that can support the implementation of ComDev activities.
• Different groups in the stakeholder community will be profiled,
revealing their background and culture, as well as their
knowledge, skills, attitudes and practices.
• Findings will include evidence on how people communicate within
their community, their main sources of information from outside,
the patterns of interaction, social influence and knowledge
exchange. All of this shall constitute a baseline for the envisioned
ComDev strategy and plan (see Module 3).
‘-
44
DE GUZMAN, MILES JOSHUA
PERU, JESSA MAE P.
MECA, NELYN J.
ALBA, KENT ADRIAN P.
JALAYAJAY, JHORICA P.
BSCD 1B
GROUP 4

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SECTION 3 & 4 report.pptx

  • 2. ‘- 2 There are a wide range of tools and techniques which can be used to do PRCA. They can be divided into four main categories, according to the kind of activities they facilitate and the information they generate (FAO,2014): 1. PRCA tools for warming-up, team building and energizing – ideal to introduce participants to one another and open up the discussion, remove inhibitions, develop trust, encourage teamwork and kindle creativity.
  • 3. ‘- 3 2. PRCA tools for identifying and analyzing critical issues -designed to elicit specific information and facilitate decision making about the key development issues and communication entry points. 3. PRCA tools for knowing more about the stakeholder group or community – more suitable for the collection of geographical, historical, socioeconomic data.
  • 4. ‘- 4 4. PRCA tools for collecting communication-related data – linkage diagrams, net map, ranking and scoring exercises along with focus group discussions and interviews are among the best tools to investigate stakeholders’ levels of awareness, interest, knowledge and skills, as well as the communication resources they might need or have already available.
  • 5. ‘- 5 FIGURE 2.5 DIMENSIONS OF THE COMMUNICATION APPRAISAL AND APPROPRIATE TOOLS
  • 8. ‘- 8 What is a problem tree? A problem tree is a participatory planning tool commonly used in community based approaches. It basically maps out the main issues affecting a community, along with their known causes and effects. 3.1 PROBLEM TREE
  • 9. ‘- 9 Advantages Problem tree analysis is extremely useful in planning a successful communication programmed as it can reveal the context of a rural development project and the complexities in a community. Done in a participatory manner, it contributes to build a shared sense of understanding of the problems and their possible solutions.
  • 10. ‘- 10 Disadvantages Differences in perception of reality among members of the community can sometimes slow down the process. A good facilitator should be able to draw out the community members or participants’ ideas and opinions in a way that puts the issue in focus, rather than digressing from it.
  • 11. ‘- 11 Skill Needed - It is easier to come up with a broad problem than to focus on a very specific and narrow one. A special skill for doing problem tree analysis is the ability to facilitate a group discussion that enables participants to distinguish a core problem and identify its possible causes.
  • 12. ‘- 12 Figure 2.6 Problem tree focusing on low farm production
  • 13. ‘- 13 What is key formant interview? As the name implies, key informant interview (KII) involves a one-on-one interview with people chosen because they are deemed most knowledgeable about the subject matter or issue on hand. These informants are selected by virtue of their age, experience, position, authority, and/or involvement in activities pertaining to the subject being studied. 3.2 KEY INFORMANT INTERVIEW
  • 14. ‘- 14 Advantages The main advantage of KII is that it provides immediate insights into a particular issue or subject. It is most useful for collecting data on highly sensitive topics, when respondents are widely distributed over a large area, and when peer pressure may influence a respondent’s answer in a group.
  • 15. ‘- 15 Disadvantages One limitation of KII is that results are respondent-specific and do not necessarily reflect the norm or average in the population. Another practical disadvantage is that some responses may not be accurately recorded by the interviewer as there may be a large gap between his/her knowledge and that of the respondent.
  • 16. ‘- 16 Skill Needed Unlike formal surveys, where the interviewer merely fills in or checks off responses, KII requires quick and creative thinking and the ability to understand and process the data provided by the informant.
  • 17. ‘- 17 What is focus group discussion? Focus group discussion (FGD) involves bringing together a group of stakeholders to talk about a specific topic. It takes advantage of group dynamics and allows respondents to be guided by a skilled facilitator to explore issues in depth. Focus groups should ideally be homogenous with six to eight members. 3.3 FOCUS GROUP DISCUSSION
  • 18. ‘- 18 The composition of focus groups is determined by certain factors with bearing on project objectives and design. These may include: • Demographic data (age, gender, occupation) • Position in the organization (officers, members) •Level of knowledge and/or expertise on the subject matter for discussion • Representativeness (farmers, NGOs, local officials, women, etc.)
  • 19. ‘- 19 Advantages FGD provides the opportunity for group interaction, which generally stimulates richer responses and allows new and valuable thoughts to emerge. It gives first-hand insight into the respondents’ behavior and attitudes; although unlike interviews, its responses represent a group, not individuals.
  • 20. ‘- 20 Disadvantages Managing the discussion group is rarely problem-free as group dynamics are often unpredictable. Some participants may be shy or reluctant to speak out in public, thus there is not much variation in their responses.
  • 21. ‘- 21 Skills needed FGD is perhaps the most difficult PRCA technique to handle. It often requires more than one person to conduct it, as somebody else needs to do the documentation. It also requires a skillful facilitator who can stimulate group discussion without losing sight of the objectives as well as handle disruptive participants.
  • 22. ‘- 22 What is social mapping? Social mapping is translating information into a drawing, picture, or image that references data according to geographical location. Stakeholders draw or assist in drawing maps that depict certain elements relevant to those that are being studied. 3.4 SOCIAL MAPPING
  • 23. ‘- 23 Advantages A map can be used to turn complex data into easily understood and conceivable images. People generally respond well to data presented in map form. Maps make for an effective communication tool as most maps can be grasped by a wide range of people with different backgrounds.
  • 24. ‘- 24 Disadvantages When using maps, special care must be given to ensure that they closely resemble the real technical map. Standardization of information (symbols for schools, farms, communication services, settlements, radio station) must be carried out at the beginning of the activity to ensure that different map elements are recorded in the same way by all participants.
  • 25. ‘- 25 Skills needed Social mapping requires familiarity with the area or place and ability to estimate distance and locations.
  • 26. ‘- 26 FIGURE 2.7 SOCIAL MAP FROM WEST BENGAL
  • 27. ‘- 27 What is matrix ranking? This is a convenient and highly effective tool for prioritizing items. It involves ordering various items, conditions or perceptions in an objective manner. A popular one, which is most relevant to farming communities, is the preference ranking for communication channels especially among widely dispersed groups. 3.5 MATRIX RANKING
  • 28. ‘- 28 Advantages Matrix ranking complements other forms of data collection by generating basic information which leads to more direct questioning. Ranking is most useful for sensitive information. Often, informants tend to be more willing to rank preferences in a relative order than absolute order.
  • 29. ‘- 29 Disadvantages Ranking can sometimes be a long process. Respondents can get bored quickly and begin to lose their concentration during the exercise. It is important to keep the number of items and criteria being ranked between four and eight to avoid confusion. It is also important to avoid mixing radically different types of items. Skills needed Matrix ranking requires some training and a good deal of practice.
  • 30. ‘- 30 What is Direct observation? Direct observation is a technique in which the planner systematically observes individuals, groups, events, processes, or relationships and records his/her observations. Included here is participant observation – when the planner stays in the community for a certain time to carry out an in-depth study. 3.6 DIRECT OBSERVATION
  • 31. ‘- 31 Advantages Direct observation is a tool for collecting actual social data. It is useful for validation because it can be used to cross-check respondents’ answers. It is also easy to learn, but one has to record his/her observations systematically.
  • 32. ‘- 32 Disadvantages For collecting data about social issues and conditions, observation should not be used as the sole monitoring method, especially if the members of the monitoring team are not from the project area.
  • 33. ‘- 33 Skills needed Direct observation requires attention to detail and the ability to record one's observations in a detailed fashion.
  • 34. ‘- 34 What is a time line? A time line is a visual tool for planning that depicts the occurrence of major events in the history of a community. The type of event depends on the issue being addressed. 3.7 TIME LINE
  • 35. ‘- 35 Advantages Understanding the past of a community is often necessary to analyze the present conditions, and to try to forecast how present conditions may evolve in the future. The time line helps the community understand which local, regional, or international events they consider important in their history, and how such events affected their lives (FAO, 2013).
  • 36. ‘- 36 Disadvantages A timeline can only show the chronological flow of events hence it should be accompanied by a textual report, written or oral, when presented.
  • 37. ‘- 37 What is a Venn diagram? The Venn diagram is considered a social data gathering tool. It uses circles to illustrate how different components of an institution or a community are linked, thus showing the relative significance of people, places, institutions, or ideas. 3.8 VENN DIAGRAM
  • 38. ‘- 38 Advantages The Venn diagram is very useful to get an initial overall picture of the stakeholder community and to analyze the social and power relations among different actors. It comes in handy especially to: •compare aspects like relative importance and accessibility of different institutions or services (both local and external institutions can be represented); •explore the relationships between people, institutions and services and their effects on vulnerability.
  • 39. ‘- 39 It may be used to generate discussion on the following topics (Ford et al., 1992): •levels of communication among organizations; •role of project bodies; •potentials for collaborative work; •roles and significance of various institutions to community members; •potential roles of new organizations; •roles and significance of various institutions to one specific organization.
  • 40. ‘- 40 Disadvantages The Venn diagram exercise should be undertaken after the problems and opportunities in the community have been clearly identified. This is because the Venn diagram can help identify the actors that will be involved in implementing the communication plan.
  • 41. ‘- 41 Figure 2.9 VENN DIAGRAM OF A HEALTH PROJECT’S STAKEHOLDERS IN GAMBIA
  • 43. ‘- 43 • After undertaking the communication appraisal, all the data and information generated is ready to be analyzed and compiled into a coherent report. PRCA results will give a comprehensive picture of the communication gaps and opportunities related to the key development issue – as identified and prioritized by the stakeholders – as well as the policy, institutions and organizations that can support the implementation of ComDev activities. • Different groups in the stakeholder community will be profiled, revealing their background and culture, as well as their knowledge, skills, attitudes and practices. • Findings will include evidence on how people communicate within their community, their main sources of information from outside, the patterns of interaction, social influence and knowledge exchange. All of this shall constitute a baseline for the envisioned ComDev strategy and plan (see Module 3).
  • 44. ‘- 44 DE GUZMAN, MILES JOSHUA PERU, JESSA MAE P. MECA, NELYN J. ALBA, KENT ADRIAN P. JALAYAJAY, JHORICA P. BSCD 1B GROUP 4