Enviar búsqueda
Cargar
Evolution of Ombudsman Institutions
•
1 recomendación
•
3,225 vistas
Governance & Public Sector Management - The World Bank
Seguir
Denunciar
Compartir
Denunciar
Compartir
1 de 4
Descargar ahora
Descargar para leer sin conexión
Recomendados
Iamtax
Iamtax
Governance & Public Sector Management - The World Bank
Ombudsman is broadly defined as an advocate for improvement in various public and private settings. For those of us caring for seniors in Skilled Nursing or Assisted Living Facilities, the Long-Term Care Ombudsman is a valuable resource.
What is ombudsman
What is ombudsman
alwaysbestcare
Setelah 14 tahun negara Malaysia mencapai kemerdekaan Allahyarham Tun Abdul Razak Bin Hussein, Perdana Menteri kedua Malaysia mengumumkan penubuhan Biro Pengaduan Awam (BPA) yang diletakkan hari ini di bawah Jabatan Perdana Menteri. Sejarah penubuhan BPA bermula daripada perkembangan konsep Ombudsman. Konsep ini bertitik tolak dari konsep asas qadi al-qudat yang digunakan pada zaman pemerintahan Saidina Umar al-Khattab (634-644) dan diteruskan sehingga selepas pemerintahan Khualafa’ al-Rasyidin[1] dengan kerajaan-kerajaan Islam iaitu di bawah empayar Umaiyyah, Abbasyiah dan Turki Uthmaniyyah. Semasa peperangan antara negara Sweden dan Rusia yang di sebut sebagai ‘The Great Northern War’ (1700–1721), Raja Charles XII telah mengalami kekalahan dan kemudiannya melarikan diri ke Turki semasa pemerintahan empayar Turki Uthmaniyyah. Semasa dalam buangan di Turki, Raja Charles XII pada ketika itu tertarik dengan konsep qadi al-qudat tersebut kemudian kembali ke Sweden bagi menubuhkan satu badan kerajaan yang mengawal tingkah laku pegawai untuk meningkatkan integriti penjawat awam yang dinamakan Ombudsman. (Pope, J.; 2000, Mariteuw Chimère Diaw; 2008, Faculty Ombudsman, University of Michigan & Ombudsman City of Toronto). Ombudsman merupakan satu jawatankuasa perundangan bagi menyiasat aduan-aduan yang dikemukakan oleh rakyat kepada pihak kerajaan. Ia terdiri daripada orang yang berwibawa dan berpengalaman dalam berbincang untuk menyelesaikan ketidakpuashatian rakyat terhadap kerajaan. Ombudsman berfungsi secara tersendiri dan tidak bergantung kepada orang lain. Oleh yang demikian ia tidak melibatkan peguam-peguam kerana ia berfungsi seperti ‘complaint’s lawyer’ (K. Ramanathan, 1993). Namun begitu, konsep ini benar-benar dipraktikkan dan ditubuhkan jabatan yang mengelolakannya pada tahun 1809. Lebih dari satu abad konsep ini berada di Parlimen Sweden dan tidak berkembang. Finland negara yang pertama meniru model yang berkonsepkan Ombudsman ini selepas 111 tahun kemudian, dan ia mengambil masa 34 tahun lagi sebelum negara seterusnya Denmark ikut serta. New Zealand dan Norway menyertai satu dekad kemudian. Selepas 150 tahun pada tahun 1960an hanya lima negara sahaja yang menubuhkan Ombudsman yang dikenali sebagai negara-negara Scandinavian. Menurut Bloom-Cooper (1968) apabila konsep ini semakin kukuh di negara-negara Eropah maka ia seterusnya tersebar di serata dunia khususnya di negara-negara komanwel iaitu negara-negara yang pernah berada di bawah jajahan British. Setakat ini 150 buah negara telah menubuhkan institusi berkonsepkan Ombudsman di negara masing-masing termasuk Malaysia yang menubuhkan BPA. Tujuan penubuhan BPA adalah bagi mewujudkan satu saluran untuk membolehkan orang ramai mengemukakan kesulitan mereka semasa berurusan dengan agensi kerajaan. Ia berfungsi sebagai badan pengawas kepada institusi awam. Oleh yang demikian rakyat boleh membuat pengaduan awam di institusi berkenaan atas salah laku penjawat a
Ombudsman
Ombudsman
Nur Farahin Samsudin
Ombudsman in india
Ombudsman in india
Altacit Global
Talent Management in the Public Sector
Talent Management in the Public Sector
Global Expert Systems Inc.
Comparative Public Administration: Malaysia, Indonesia and the Philippines
Comparative Public Administration: Malaysia, Indonesia and the Philippines
Mhd Faheem Aliuden
Asean myanmar-mass atrocitiesistanbul2013
Asean myanmar-mass atrocitiesistanbul2013
Yuyun Wahyuningrum
SS regional diplomacy
SS regional diplomacy
randallsayshi
Recomendados
Iamtax
Iamtax
Governance & Public Sector Management - The World Bank
Ombudsman is broadly defined as an advocate for improvement in various public and private settings. For those of us caring for seniors in Skilled Nursing or Assisted Living Facilities, the Long-Term Care Ombudsman is a valuable resource.
What is ombudsman
What is ombudsman
alwaysbestcare
Setelah 14 tahun negara Malaysia mencapai kemerdekaan Allahyarham Tun Abdul Razak Bin Hussein, Perdana Menteri kedua Malaysia mengumumkan penubuhan Biro Pengaduan Awam (BPA) yang diletakkan hari ini di bawah Jabatan Perdana Menteri. Sejarah penubuhan BPA bermula daripada perkembangan konsep Ombudsman. Konsep ini bertitik tolak dari konsep asas qadi al-qudat yang digunakan pada zaman pemerintahan Saidina Umar al-Khattab (634-644) dan diteruskan sehingga selepas pemerintahan Khualafa’ al-Rasyidin[1] dengan kerajaan-kerajaan Islam iaitu di bawah empayar Umaiyyah, Abbasyiah dan Turki Uthmaniyyah. Semasa peperangan antara negara Sweden dan Rusia yang di sebut sebagai ‘The Great Northern War’ (1700–1721), Raja Charles XII telah mengalami kekalahan dan kemudiannya melarikan diri ke Turki semasa pemerintahan empayar Turki Uthmaniyyah. Semasa dalam buangan di Turki, Raja Charles XII pada ketika itu tertarik dengan konsep qadi al-qudat tersebut kemudian kembali ke Sweden bagi menubuhkan satu badan kerajaan yang mengawal tingkah laku pegawai untuk meningkatkan integriti penjawat awam yang dinamakan Ombudsman. (Pope, J.; 2000, Mariteuw Chimère Diaw; 2008, Faculty Ombudsman, University of Michigan & Ombudsman City of Toronto). Ombudsman merupakan satu jawatankuasa perundangan bagi menyiasat aduan-aduan yang dikemukakan oleh rakyat kepada pihak kerajaan. Ia terdiri daripada orang yang berwibawa dan berpengalaman dalam berbincang untuk menyelesaikan ketidakpuashatian rakyat terhadap kerajaan. Ombudsman berfungsi secara tersendiri dan tidak bergantung kepada orang lain. Oleh yang demikian ia tidak melibatkan peguam-peguam kerana ia berfungsi seperti ‘complaint’s lawyer’ (K. Ramanathan, 1993). Namun begitu, konsep ini benar-benar dipraktikkan dan ditubuhkan jabatan yang mengelolakannya pada tahun 1809. Lebih dari satu abad konsep ini berada di Parlimen Sweden dan tidak berkembang. Finland negara yang pertama meniru model yang berkonsepkan Ombudsman ini selepas 111 tahun kemudian, dan ia mengambil masa 34 tahun lagi sebelum negara seterusnya Denmark ikut serta. New Zealand dan Norway menyertai satu dekad kemudian. Selepas 150 tahun pada tahun 1960an hanya lima negara sahaja yang menubuhkan Ombudsman yang dikenali sebagai negara-negara Scandinavian. Menurut Bloom-Cooper (1968) apabila konsep ini semakin kukuh di negara-negara Eropah maka ia seterusnya tersebar di serata dunia khususnya di negara-negara komanwel iaitu negara-negara yang pernah berada di bawah jajahan British. Setakat ini 150 buah negara telah menubuhkan institusi berkonsepkan Ombudsman di negara masing-masing termasuk Malaysia yang menubuhkan BPA. Tujuan penubuhan BPA adalah bagi mewujudkan satu saluran untuk membolehkan orang ramai mengemukakan kesulitan mereka semasa berurusan dengan agensi kerajaan. Ia berfungsi sebagai badan pengawas kepada institusi awam. Oleh yang demikian rakyat boleh membuat pengaduan awam di institusi berkenaan atas salah laku penjawat a
Ombudsman
Ombudsman
Nur Farahin Samsudin
Ombudsman in india
Ombudsman in india
Altacit Global
Talent Management in the Public Sector
Talent Management in the Public Sector
Global Expert Systems Inc.
Comparative Public Administration: Malaysia, Indonesia and the Philippines
Comparative Public Administration: Malaysia, Indonesia and the Philippines
Mhd Faheem Aliuden
Asean myanmar-mass atrocitiesistanbul2013
Asean myanmar-mass atrocitiesistanbul2013
Yuyun Wahyuningrum
SS regional diplomacy
SS regional diplomacy
randallsayshi
50+ years of public management theory. A history of public management theory as it applies to public administration.
Developments in public management theory
Developments in public management theory
Grand Valley State University
mcom (business management) part-1
Asean indonesia
Asean indonesia
Aafreenshah786
Performance Management in Public Sector
Performance Management in Public Sector
skazka
Bahasa Melayu Presentation
Konsep, Perkataan & Rujukan STPM (Bahasa Melayu)
Konsep, Perkataan & Rujukan STPM (Bahasa Melayu)
Nur Farahin Samsudin
Photos of the new center from its opening week of August 23-27, 2010
La Marque ISD/Ombudsman Center for Success
La Marque ISD/Ombudsman Center for Success
Ombudsman Educational Services
Ombudsman administrativeorderno 07
Ombudsman administrativeorderno 07
Harve Abella
Ombudsman
Ombudsman
mikemtz93
The study of administration and the structure of american public administration
The study of administration and the structure of american public administration
The study of administration and the structure of american public administration
taratoot
This is the chapter presentation slides which is my group's assignment in Asia Pacific class at IFL, RUPP, Cambodia. The presentation covers: Introduction Historical legacies in the Asia-Pacific Hubs, Spokes, and cycles Origins of the ARF Implementing the ARF agenda The ARF’s declining relevance? Strategic relations in the Asia-Pacific Conclusion remarks
Chapter presentation: ASEAN Regional Forum (ARF)
Chapter presentation: ASEAN Regional Forum (ARF)
Nheanny Hy
Ombudsman
Ombudsman
Xhriztine Mariano
All about the Indian Lokayukta system.comes complete with a funky illustration to make your life happier.
Lokayukta
Lokayukta
Vincy
PPT Presentation for my Contemporary Issues of Human Rights and Human Security class under Amb. Rosario G. Manalo
ASEAN Political-Security Community and ASEAN Regional Forum
ASEAN Political-Security Community and ASEAN Regional Forum
Ko Rej Torrecampo
Ombudsman
Ombudsman
psanchezmulhacen
Asean
Asean
anjalibedi512
Association of South East Asian Nations
ASEAN
ASEAN
Rizwan Qamar
Family law project
Family law project
Sakshi Nayak
GPSM Dashboard (February 5, 2014)
GPSM Dashboard (February 5, 2014)
Governance & Public Sector Management - The World Bank
What are Indicators of the Strength of Public Management Systems?ISPMS Background, Purpose and Approach
ISPMS Background, Purpose and Approach
ISPMS Background, Purpose and Approach
Governance & Public Sector Management - The World Bank
PME Work in the Bank
PME Work in the Bank
Governance & Public Sector Management - The World Bank
Pay Reform in Public Administration
Pay Reform in Public Administration
Governance & Public Sector Management - The World Bank
The PSM Approach
The PSM Approach
Governance & Public Sector Management - The World Bank
Towards Indicators of Strength of Public Management Systems
Towards Indicators of Strength of Public Management Systems
Governance & Public Sector Management - The World Bank
Más contenido relacionado
Destacado
50+ years of public management theory. A history of public management theory as it applies to public administration.
Developments in public management theory
Developments in public management theory
Grand Valley State University
mcom (business management) part-1
Asean indonesia
Asean indonesia
Aafreenshah786
Performance Management in Public Sector
Performance Management in Public Sector
skazka
Bahasa Melayu Presentation
Konsep, Perkataan & Rujukan STPM (Bahasa Melayu)
Konsep, Perkataan & Rujukan STPM (Bahasa Melayu)
Nur Farahin Samsudin
Photos of the new center from its opening week of August 23-27, 2010
La Marque ISD/Ombudsman Center for Success
La Marque ISD/Ombudsman Center for Success
Ombudsman Educational Services
Ombudsman administrativeorderno 07
Ombudsman administrativeorderno 07
Harve Abella
Ombudsman
Ombudsman
mikemtz93
The study of administration and the structure of american public administration
The study of administration and the structure of american public administration
The study of administration and the structure of american public administration
taratoot
This is the chapter presentation slides which is my group's assignment in Asia Pacific class at IFL, RUPP, Cambodia. The presentation covers: Introduction Historical legacies in the Asia-Pacific Hubs, Spokes, and cycles Origins of the ARF Implementing the ARF agenda The ARF’s declining relevance? Strategic relations in the Asia-Pacific Conclusion remarks
Chapter presentation: ASEAN Regional Forum (ARF)
Chapter presentation: ASEAN Regional Forum (ARF)
Nheanny Hy
Ombudsman
Ombudsman
Xhriztine Mariano
All about the Indian Lokayukta system.comes complete with a funky illustration to make your life happier.
Lokayukta
Lokayukta
Vincy
PPT Presentation for my Contemporary Issues of Human Rights and Human Security class under Amb. Rosario G. Manalo
ASEAN Political-Security Community and ASEAN Regional Forum
ASEAN Political-Security Community and ASEAN Regional Forum
Ko Rej Torrecampo
Ombudsman
Ombudsman
psanchezmulhacen
Asean
Asean
anjalibedi512
Association of South East Asian Nations
ASEAN
ASEAN
Rizwan Qamar
Family law project
Family law project
Sakshi Nayak
Destacado
(16)
Developments in public management theory
Developments in public management theory
Asean indonesia
Asean indonesia
Performance Management in Public Sector
Performance Management in Public Sector
Konsep, Perkataan & Rujukan STPM (Bahasa Melayu)
Konsep, Perkataan & Rujukan STPM (Bahasa Melayu)
La Marque ISD/Ombudsman Center for Success
La Marque ISD/Ombudsman Center for Success
Ombudsman administrativeorderno 07
Ombudsman administrativeorderno 07
Ombudsman
Ombudsman
The study of administration and the structure of american public administration
The study of administration and the structure of american public administration
Chapter presentation: ASEAN Regional Forum (ARF)
Chapter presentation: ASEAN Regional Forum (ARF)
Ombudsman
Ombudsman
Lokayukta
Lokayukta
ASEAN Political-Security Community and ASEAN Regional Forum
ASEAN Political-Security Community and ASEAN Regional Forum
Ombudsman
Ombudsman
Asean
Asean
ASEAN
ASEAN
Family law project
Family law project
Más de Governance & Public Sector Management - The World Bank
GPSM Dashboard (February 5, 2014)
GPSM Dashboard (February 5, 2014)
Governance & Public Sector Management - The World Bank
What are Indicators of the Strength of Public Management Systems?ISPMS Background, Purpose and Approach
ISPMS Background, Purpose and Approach
ISPMS Background, Purpose and Approach
Governance & Public Sector Management - The World Bank
PME Work in the Bank
PME Work in the Bank
Governance & Public Sector Management - The World Bank
Pay Reform in Public Administration
Pay Reform in Public Administration
Governance & Public Sector Management - The World Bank
The PSM Approach
The PSM Approach
Governance & Public Sector Management - The World Bank
Towards Indicators of Strength of Public Management Systems
Towards Indicators of Strength of Public Management Systems
Governance & Public Sector Management - The World Bank
State-Building Assessment Tool (SBAT)
State-Building Assessment Tool (SBAT)
Governance & Public Sector Management - The World Bank
Peru Tax Compliance Cost Surveys
Peru Tax Compliance Cost Surveys
Governance & Public Sector Management - The World Bank
Tax compliance cost surveys
Tax compliance cost surveys
Governance & Public Sector Management - The World Bank
PSM Approach
PSM Approach
Governance & Public Sector Management - The World Bank
Uganda BOOST
Uganda BOOST
Governance & Public Sector Management - The World Bank
Public Investment Management
Public Investment Management
Governance & Public Sector Management - The World Bank
MTEF
MTEF
Governance & Public Sector Management - The World Bank
Facts on Public Finance Management
Facts on Public Finance Management
Governance & Public Sector Management - The World Bank
Performance based grants
Performance based grants
Governance & Public Sector Management - The World Bank
Pe of decentralization reforms
Pe of decentralization reforms
Governance & Public Sector Management - The World Bank
Revenue Administration
Iamtax
Iamtax
Governance & Public Sector Management - The World Bank
129 Brumby Icgfm
129 Brumby Icgfm
Governance & Public Sector Management - The World Bank
3 Pradhan Framework Learning Dec122007
3 Pradhan Framework Learning Dec122007
Governance & Public Sector Management - The World Bank
1 Pradhan Strengthening March32007
1 Pradhan Strengthening March32007
Governance & Public Sector Management - The World Bank
Más de Governance & Public Sector Management - The World Bank
(20)
GPSM Dashboard (February 5, 2014)
GPSM Dashboard (February 5, 2014)
ISPMS Background, Purpose and Approach
ISPMS Background, Purpose and Approach
PME Work in the Bank
PME Work in the Bank
Pay Reform in Public Administration
Pay Reform in Public Administration
The PSM Approach
The PSM Approach
Towards Indicators of Strength of Public Management Systems
Towards Indicators of Strength of Public Management Systems
State-Building Assessment Tool (SBAT)
State-Building Assessment Tool (SBAT)
Peru Tax Compliance Cost Surveys
Peru Tax Compliance Cost Surveys
Tax compliance cost surveys
Tax compliance cost surveys
PSM Approach
PSM Approach
Uganda BOOST
Uganda BOOST
Public Investment Management
Public Investment Management
MTEF
MTEF
Facts on Public Finance Management
Facts on Public Finance Management
Performance based grants
Performance based grants
Pe of decentralization reforms
Pe of decentralization reforms
Iamtax
Iamtax
129 Brumby Icgfm
129 Brumby Icgfm
3 Pradhan Framework Learning Dec122007
3 Pradhan Framework Learning Dec122007
1 Pradhan Strengthening March32007
1 Pradhan Strengthening March32007
Evolution of Ombudsman Institutions
1.
NUMBER OF EXISTING
NATIONAL LEVEL OMBUDSMEN 1980 (29 countries)
2.
NUMBER OF EXISTING
NATIONAL LEVEL OMBUDSMEN 1990 (45 countries)
3.
NUMBER OF EXISTING
NATIONAL LEVEL OMBUDSMEN 2000 (100 countries)
4.
NUMBER OF EXISTING
NATIONAL LEVEL OMBUDSMEN 2010 (133 countries)
Descargar ahora