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Mobile Website
Development:
Best Practices and
Common Mistakes
    Jeanne Gosselin
    Senior Consultant
 Paskill Stapleton & Lord
website 	

              Mobile Website Development 	


the situation


        • 300 million smartphones and counting
        • Information anywhere and anytime
        • Meeting user expectations
website 	

           Mobile Website Development 	


who is mobile

     • All prospective student demographics
     • Parents
     • Alumni and friends
     • Sports enthusiasts
website 	

               Mobile Website Development 	


mobile data
      Wall Street Journal 2010
      • 83% of teens use phone for advanced data
      • 51% of adults use phone for same reasons


      Pew internet American Life Project 2011
      • 87% of smartphone users are accessing the
      internet on phone
      • 68% go online every day using smartphone
website 	

             Mobile Website Development 	


mobile colleges

  81% not mobile yet
 • more than 1/2 plan
 to in the next year
 • 15% have no plans
 to go mobile
website 	

             Mobile Website Development 	


mobile audiences

          •  29% Prospective students
          •  35% Current students, faculty
              and sports enthusiasts
          •  13% Alumni donors and friends
website 	

   Mobile Website Development 	


mobile people

                Current and prospective
                students:


                If the college had a mobile
                site, would use use it more
                than once a day?
website 	

                  Mobile Website Development 	


mobile use: the prospect

              • Admissions visits
              • Admissions requirements
              • Request information
              • Programs and majors
              • Locations and delivery methods
              • Parking & directions
website 	

            Mobile Website Development 	


mobile use:
current students

        • facility
                 use; dates and times
        • course & scheduling information
        • directories
        • video
        • severe weather information
website 	

               Mobile Website Development 	


mobile size


              • 30 - 40 pages depending
                 on size of institution
              • drill down, not across
              • touch technology
website 	

          Mobile Website Development 	


mobile architecture


   • content specific
     user paths
   • based on research
     not desktop site
website 	

   Mobile Website Development
website 	

   Mobile Website Development
website 	

   Mobile Website Development
website 	

              Mobile Website Development 	


mobile content

          •  readable
          •  allow for drill down selections
          •  scalable (growth)
website 	

            Mobile Website Development 	


mobile design

        • brand specific
        • lead with audiences
        • keep it simple
        • minimal use of copy and images
website 	

   Mobile Website Development
website 	

   Mobile Website Development
website 	

   Mobile Website Development
website 	

   Mobile Website Development
website 	

             Mobile Website Development 	


mobile marketing

          •  what your users want on the go
          •  limited engagement
          •  utilize QR codes
          •  brand the experience
Janet Sieff
                  Business Development
            	

   janet@psandl.com
                  412.904.3133

                  Jeanne Gosselin
                  Senior Consultant
THANK YOU         jgosselin@psandl.com
                  413.739.5289

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Mobile Web Development - Best Practices and Common Mistakes

  • 1. Mobile Website Development: Best Practices and Common Mistakes Jeanne Gosselin Senior Consultant Paskill Stapleton & Lord
  • 2. website Mobile Website Development the situation • 300 million smartphones and counting • Information anywhere and anytime • Meeting user expectations
  • 3. website Mobile Website Development who is mobile • All prospective student demographics • Parents • Alumni and friends • Sports enthusiasts
  • 4. website Mobile Website Development mobile data Wall Street Journal 2010 • 83% of teens use phone for advanced data • 51% of adults use phone for same reasons Pew internet American Life Project 2011 • 87% of smartphone users are accessing the internet on phone • 68% go online every day using smartphone
  • 5. website Mobile Website Development mobile colleges 81% not mobile yet • more than 1/2 plan to in the next year • 15% have no plans to go mobile
  • 6. website Mobile Website Development mobile audiences •  29% Prospective students •  35% Current students, faculty and sports enthusiasts •  13% Alumni donors and friends
  • 7. website Mobile Website Development mobile people Current and prospective students: If the college had a mobile site, would use use it more than once a day?
  • 8. website Mobile Website Development mobile use: the prospect • Admissions visits • Admissions requirements • Request information • Programs and majors • Locations and delivery methods • Parking & directions
  • 9. website Mobile Website Development mobile use: current students • facility use; dates and times • course & scheduling information • directories • video • severe weather information
  • 10. website Mobile Website Development mobile size • 30 - 40 pages depending on size of institution • drill down, not across • touch technology
  • 11. website Mobile Website Development mobile architecture • content specific user paths • based on research not desktop site
  • 12. website Mobile Website Development
  • 13. website Mobile Website Development
  • 14. website Mobile Website Development
  • 15. website Mobile Website Development mobile content •  readable •  allow for drill down selections •  scalable (growth)
  • 16. website Mobile Website Development mobile design • brand specific • lead with audiences • keep it simple • minimal use of copy and images
  • 17. website Mobile Website Development
  • 18. website Mobile Website Development
  • 19. website Mobile Website Development
  • 20. website Mobile Website Development
  • 21. website Mobile Website Development mobile marketing •  what your users want on the go •  limited engagement •  utilize QR codes •  brand the experience
  • 22. Janet Sieff Business Development janet@psandl.com 412.904.3133 Jeanne Gosselin Senior Consultant THANK YOU jgosselin@psandl.com 413.739.5289