This document summarizes a webinar about using hospital harm data and resources to inform quality improvement plans. It includes an agenda with presentations on the patient perspective, an organization's experience in Fraser Health, and tips for using the Hospital Harm Improvement Resource. It discusses why reducing hospital harms is important to patients, and Fraser Health's journey to reduce common harms like UTIs, pneumonia, and sepsis. It promotes engaging patients and provides links to resources on including the patient experience and engaging patients as partners in safety. Attendees are invited to learn more about the Hospital Harm project through listed websites and contacts.
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Objective for today’s webinar:
Leave the webinar with at least one practical idea for using
the Hospital Harm data and/or the Hospital Harm
Improvement Resource to help inform your QI plan.
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Session Overview:
Agenda Item Presenter
The Patient Perspective Donna Davis
Organizational Experience
Fraser Health
Kevin Hare, Nicole Quilty
Tips for using the Hospital
Harm Improvement Resource
Ioana Popescu
Questions
CIHI Updates Chantal Couris
Closing Comments and Evaluation
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Why the Hospital Harm project is
important to patients and their families
30. Including the Patient/ Family Experience
http://www.patientsafetyinstitute.ca/en/toolsresources/pages/tips-on-ways-to-share-your-story.aspx
http://www.patientsafetyinstitute.ca/en/toolsresources/pages/tips-for-patient-family-engagement-with-health-
authorities-to-improve-patient-safety-and-quality-of-care.aspx
31. Engaging Patients as Partners
http://www.patientsafetyinstitute.ca/en/Events/PatientChampionAwards/Pages/default.aspx
32. Engaging Patients in Patient Safety – a Canadian
Guide
• 4 chapters - each includes
– Guidance
– What YOU can do
• Patients, patient partners
• Providers, managers
• Leaders, governors
– Practice example(s)
– References
• Complementary resources
http://www.patientsafetyinstitute.ca/engagingpatients
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Please respond to the poll questions that have
now opened. You will have 5 minutes to
complete the poll.
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Learn More about the Hospital Harm Project:
Links to both resources will be placed in the chat box during the webinar.
Contact us at either: hsp@cihi.ca or info@cpsi.ca
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Where can I find more information?
http://www.patientsafetyinstitute.ca/en/toolsresources/hospital-harm-
measure/pages/default.aspx
https://www.cihi.ca/en/health-system-performance/quality-of-care-and-
outcomes/patient-safety
Contact us at either: hsp@cihi.ca or info@cpsi.ca