1. PATRICIA WILLIAMS
654 Oak Moss Drive
Lawrenceville, GA 30043
Phone: (404) 803-3452 Email: alwilliamspat@yahoo.com
SUMMARY
Technically skilled accounts receivable specialist, known for accuracy, attention to detail and timeliness in
managing disbursement functions for a diverse-industry. Serves as liaison in responding to inquiries for
solution of routine accounting problems; for information or interpretation from third parties, monitors assigned
accounting system analyses and reconciles accounting data and transactions; initiate contact with outside agents
and Commercial Properties; develop and implement a solution to accounting discrepancy. Years experience
with accountability for processing invoices, cash applications, collections and billing.
• Accounts Receivable Processes & Management • Expense Reporting and Reconciliation
• Journal Entries & General Ledger • Spreadsheets & Accounting Reports
• Cash Application • Data Entry
PROFESSIONAL EXPERIENCE
Clorox 2015-still
A multinational manufacturer and marketer of consumer and professional products
Contract: Level 2 Accounts Receivable Analyst
• Assist 5 Level 1 ARA’s in managing their accounts.
• Contacting Carriers for Bill of Lading, POD’s
• Credit or Debit memos
• Posting/Chargebacks/Credits/Debit
• Research Accounts for Promo Deductions
Airgas USA, LLC. 2013-2015
Airgas is the United States' largest supplier of industrial, medical, and specialty gases and related equipment,
safety supplies and MRO products and services to industrial and commercial markets.
AR Collection Specialist/CSR
• Successfully collected 100K in first week at company
• Release orders depending on payment history.
• Create credit or Debit memos.
• Successfully keeping over 30-120days at 5% and 150 +days at (1%) past due.
• Credit Analyst
IEM, Alpharetta, GA 2006 – 2012
A subsidiary of WM, Inc. offers Waste reduction, removal and recycling solutions to retail centers/enclosed
malls, office buildings, mixed-use developments, and other commercial properties in North America.
Account Manager/Sr. Collection Operations Specialist 2006 – 2012
Managed a portfolio that contained $7.5M in bad debt Collections. Managed and developed customer/client
relationships by reconciling dispute issues and discrepancies. Utilizing various technique skills to promptly
collect which resulted in negotiation and reconciliation.
• Successfully collected $7.2M within a 2 year period.
• Developed objectives in order to collect and negotiate client’s accounts by designing an effective payment
procedure.
• Successfully increased revenue quarterly by collecting an average of $1.3M in bad debt.

2. PATRICIA WILLIAMS PAGE 2
• Implemented settlement for 120 plus days on aging report; collecting a total of $5k about 80% of what was
due on account.
• Conducted, negotiated and reconcile favorable settlements disputes to a resolution which saved company
$1.5M in revenue.
• Managed a total of 250 Broker/Corporate accounts.
• Promoted to A/R Senior Collection in 1 year
Operations Manager 2007-2008
Managed an average of 98 commercial properties; providing Open Tops for client trash removal, scheduling
pulls on a daily base, contacting vendors for maintenance and repairs, providing customer services to clients and
Commercial properties, collecting cash payments and record accuracy.
• Decreased cost while maintaining pulls to improve efficiency.
• Liaison between Vendors and Commercial Properties for scheduling over 200 pulls or maintenance repairs.
• Managed an average of 98 Commercial Properties in Regional Area.
NATIONAL STARCH & CHEMICAL, Bridgewater, NJ 2004 – 2006
Develops, produces, and sells industrial adhesives, specialty starches, electronic materials, and specialty
polymer products in the United States and internationally.
Accounts Receivable/Cash Application
Post approximately 5k plus checks daily; contained an estimate amount of $6M in transactions. Managed,
maintained and balanced accounts; month-end and daily reconciliation, prepared and post journal entries to the
general ledger. Manage AP process assuring timely compliance of vendors needs. Process Data entry
regarding billing information which included editing and verifying accuracy of created invoices. Reviewed,
prepared and analyzed accounts receivable aging reports.
• Managed daily bank deposits estimating $6M from checks, credit card and ACH transactions.
• Compiling accounting information, analyzing expense accounts for closing process and verifying invoices
for accuracy and payments submitted.
• Managed an estimate of 500 accounts and coordinated all activities of the Accounts Receivable / Collection
departments.
• Verified, allocated and posted approximately 5k checks and details of business transactions to accounts in
order to reconcile and balance office.
METRO WATERPROOFING, INC., Scottdale, GA 2000 – 2004
Provide services for building interiors include fire-stopping, penetrating floor sealers, industrial floor coating
and plaster repairs.
Accounts Receivables-Billing
Processed 150 accounts totaling $3M in revenue, performed data entry of billing information, including
verifying accuracy, created statement and enter deposits from customer’s payments, Data input for monthly
billing, corresponded with all levels of management and provided direct support to the Billing Manager.
• Liaison between CEO, Project Managers and Clients.
• Facilitate a team to improve record accuracy resulting in an 83% rate improvement.
• Managed, reconciled and processed all Accounts Receivable transactions received daily.
• Kept 95% of accounts within their 30 day net terms by contacting client for payments.
• Processed daily, monthly and yearly end closing which required multiple accounting tasks, organization and
time management in a fast pace position.
• Promoted to Accounts Receivable in 1 year
Administrative Assistant

3. PATRICIA WILLIAMS PAGE 3
Provided a high-level administrative support to President and CEO, performing clerical functions such as
incoming correspondence, receiving visitor, arranging conference calls, letters, filing and retrieving corporate
documents, records and reports, using word processing, spreadsheet, basic bookkeeping work, ordering supplies
and analyze incoming memos to determine their significance and their distribution.
• Organized planned and prioritized work by developing specific goals and plans to accomplish during daily
routine.
• Communicated with Supervisors, Peers and Subordinates providing information by telephone, written form
email or via person.
EDUCATION
Psychology, Capella University, Minneapolis, MN
Accounting, Phoenix University College, Phoenix, AZ
COMPUTER SKILLS
Word, Excel, Power Point, SAP, People Soft, Timberline, ERP-200/500
PERSONAL DEVELOPMENT
Certificate: Advance Excel Training, Certificate: Garbologist Training, Harassment Training, Business
Grammar and Writing I & II, OSHA Safety Training