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Successful Startup in Three Words
Patrick Henry
CEO - QuestFusion
Strategic Guidance for Startups
Questions We’ll Answer
• What are the three most critical things for
having a successful startup?
• Why are these things important?
• Are these thing necessary? Are they
sufficient?
• How do I implement these things?
About Patrick Henry
CEO Experience
– Serial entrepreneur, CEO & board of directors’ member, 25 years experience
– CEO of three different startup technology companies
– Took my last company, Entropic, from pre-revenue & pre-product to a
NASDAQ listed public company, and eventual sale
– Experience negotiating over a dozen complex M&A transactions, and dozens
of contracts with Fortune 100 companies & many major strategic partnerships
– Raised over $200M in private and public financings
Awards and Recognitions
– 2008 Ernst and Young Entrepreneur of the Year
– San Diego Daily Transcript 2008 Top Influentials
– 2011 San Diego Business Journal Most Admired CEO
– Former board member & advisor at EvoNexus, a non-profit startup incubator
Education
– Bachelor in Engineering Science and Mechanics from the Georgia Tech
– MBA from the University of Southern California
About QuestFusion
• Focus on startups and emerging growth companies
• Improve company performance through:
– Improved market & customer analysis
– Refining and articulating critical customer needs, the problem being
solved, and your unique value proposition
• We’re in the process of building a set of tools and processes
for online access for entrepreneurs and startup CEOs
• We provide information that NO ONE will every tell you either
because they don’t know, or they have a conflict of interest
• We do entrepreneur and startup CEO coaching
• Angel investing is select companies with unique value
Successful Startup in Three Words
Idea
Team
Execution
The Idea
• Unique Value Proposition
• Sustainable Competitive
Advantage
• Idea Refinement
Seven Sources for Business Ideas
1. Hobbies
2. Experience
3. The Media
4. Exhibitions
5. Surveys
6. Complaints
7. Brainstorming
Source: PracticalBusinessIdeas.com
What is a Unique Value
Proposition?
• It is UNIQUE: Being the only one of
its kind; unlike anything else.
• It has VALUE: The regard that
something is held to deserve; the
importance, worth, or usefulness of
something. In a commercial
enterprise, someone, a customer, is
willing to pay for it.
• It is a PROPOSITION: A statement or
assertion that expresses a judgment
or opinion.
The Unique Value Proposition
• It solves a customer problem or pain point in a
way that was previously unavailable.
• An innovation, service, or feature intended to
make a company or product attractive to
customers. A value proposition implies someone
is willing to pay for it…it has value…to a
customer.
• The BEST IDEAS are where the entrepreneur has
specialized KNOWLEGE combined with PASSION
Sustainable Value
For an idea to be sustainable it has to serve a
very narrow and well protected niche that won’t
attract competition
OR
It has to have a Sustainable Competitive
Advantage
What is Sustainable Competitive
Advantage?
• It is SUSTAINABLE: Able to be upheld or defended.
For example, protected intellectual property.
• It is COMPETITIVE: As good as or better than
others of a comparable nature. For example,
higher quality or better price/performance.
• It is an ADVANTAGE: A condition or circumstance
that puts one in a favorable or superior position. In
other words, it is best in class.
Layers of Competitive Advantage
Superior Price Performance
Service and Quality
Maintenance and Roadmap
Switching Costs
Protection of IP
Product UVP
Idea Refinement
• Dialog with trusted advisors and specialists
• Gain feedback from third party sources on the market
• Conduct surveys with prospective customers
• Use focus groups to solicit feedback
• Make incremental refinements and improvements
• Protect your ideas
• Develop and test prototypes
• The concept of the Minimum Viable Product (MVP) is
the product with the highest return on investment
versus risk.
The Lean Startup by Eric Ries
“A Minimum Viable Product is that version of a
new product which allows a team to collect the
maximum amount of validated learning about
customers with the least effort.” – Eric Ries
Phases of Development & Value
• Prototype: A first, typical or preliminary model from
which other forms are developed or copied.
•
• Demonstration: Showing the “proof of concept” by
giving proof or evidence.
•
• Smoke Test: Preliminary testing to reveal simple
failures severe enough to reject a prospective release.
•
• Alpha, Beta and Production: Alpha testing inside the
company. Beta testing outside the company.
Production level can ship to a customer and work in
their application.
The Team
• What is a Team?
• Leadership
• Talent Acquisition
• Coaching
What is a Team?
• Team: A group of players forming one side in
a competitive game or sport.
• Business: The practice of making one's living
by engaging in commerce.
• Hobby: An activity done regularly in one's
leisure time for pleasure.
Vocation or Avocation?
• Vocation: A person's employment or main
occupation, especially regarded as particularly
worthy and requiring great dedication
• Avocation: A hobby or minor occupation
• Are you doing this for fun, or doing this to
WIN!?
Collaboration and Approach
• Clearly define key roles
• Hire the best people that you can
• Set the big goals
• Cascading of goals and how people fit
Leadership
• Setting the Vision: The team must be able to
SEE, FEEL and TASTE the end result BEFORE it
happens
• Outlining the Mission: Key assignments that
must be carried out by the team
• Setting Goal: Everyone needs to know the aim
and the desired result. Cascading of goals is key!
• Know the Common Objective: A specific result
that a team aims to achieve within a time frame
and with available resources
Leadership is the art of getting someone else
to do something you want done because he
wants to do it. – Dwight D. Eisenhower
Talent Acquisition
• Defining Roles & Responsibilities
• Identifying the Required Skills & Abilities
• Scouting: Finding the right talent
• Recruiting: Getting that talent onboard
Built to Last by Jim Collins
Good to Great by Jim Collins
“They (great companies) start by getting the
right people on the bus, the wrong people off
the bus, and the right people in the right seats.”
– Jim Collins
Coaching
• Coaching: Teaching and training the members of
a team, and making decisions about how the
team plays the game
• Preparation: Planning prior to execution
• Game Management: Making decisions during
the game
• Alignment: Moving in a positive direction with
efficiency toward the common goal.
Know Thyself
• What are your skills and abilities?
• What is your management style?
• What are your strengths and weaknesses?
• Are you willing to do whatever it takes to win?
Execution
• Execution: Getting the right things done, on
time, and in budget
– Planning the course
– Having a bias toward action
– Dealing with adversity
– Making decisions in an environment with
uncertainty & ambiguity
– Course correcting as the environment changes
– Maintaining a heartfelt belief that you will WIN!
Execution
Don’t underestimate the
importance of hard work
Execution by Larry Bossidy and
Ram Charan
"Many people regard execution as detail work
that's beneath the dignity of a business leader.
That's wrong. To the contrary, it's a leader's
most important job." – Larry Bossidy
Startup Success in Three Words
• You cannot be successful in a scalable business
venture without a great IDEA, stellar TEAM and
world-class EXECUTION
• There is no guarantee of success, but your
chances are greatly improved with these three
things
• Implementation can be done on your own, or
with mentorship & guidance – the latter will
increase your chances and be more efficient

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Successful Startup in Three Words

  • 1. Successful Startup in Three Words Patrick Henry CEO - QuestFusion Strategic Guidance for Startups
  • 2. Questions We’ll Answer • What are the three most critical things for having a successful startup? • Why are these things important? • Are these thing necessary? Are they sufficient? • How do I implement these things?
  • 3. About Patrick Henry CEO Experience – Serial entrepreneur, CEO & board of directors’ member, 25 years experience – CEO of three different startup technology companies – Took my last company, Entropic, from pre-revenue & pre-product to a NASDAQ listed public company, and eventual sale – Experience negotiating over a dozen complex M&A transactions, and dozens of contracts with Fortune 100 companies & many major strategic partnerships – Raised over $200M in private and public financings Awards and Recognitions – 2008 Ernst and Young Entrepreneur of the Year – San Diego Daily Transcript 2008 Top Influentials – 2011 San Diego Business Journal Most Admired CEO – Former board member & advisor at EvoNexus, a non-profit startup incubator Education – Bachelor in Engineering Science and Mechanics from the Georgia Tech – MBA from the University of Southern California
  • 4. About QuestFusion • Focus on startups and emerging growth companies • Improve company performance through: – Improved market & customer analysis – Refining and articulating critical customer needs, the problem being solved, and your unique value proposition • We’re in the process of building a set of tools and processes for online access for entrepreneurs and startup CEOs • We provide information that NO ONE will every tell you either because they don’t know, or they have a conflict of interest • We do entrepreneur and startup CEO coaching • Angel investing is select companies with unique value
  • 5. Successful Startup in Three Words Idea Team Execution
  • 6. The Idea • Unique Value Proposition • Sustainable Competitive Advantage • Idea Refinement
  • 7. Seven Sources for Business Ideas 1. Hobbies 2. Experience 3. The Media 4. Exhibitions 5. Surveys 6. Complaints 7. Brainstorming Source: PracticalBusinessIdeas.com
  • 8. What is a Unique Value Proposition? • It is UNIQUE: Being the only one of its kind; unlike anything else. • It has VALUE: The regard that something is held to deserve; the importance, worth, or usefulness of something. In a commercial enterprise, someone, a customer, is willing to pay for it. • It is a PROPOSITION: A statement or assertion that expresses a judgment or opinion.
  • 9. The Unique Value Proposition • It solves a customer problem or pain point in a way that was previously unavailable. • An innovation, service, or feature intended to make a company or product attractive to customers. A value proposition implies someone is willing to pay for it…it has value…to a customer. • The BEST IDEAS are where the entrepreneur has specialized KNOWLEGE combined with PASSION
  • 10. Sustainable Value For an idea to be sustainable it has to serve a very narrow and well protected niche that won’t attract competition OR It has to have a Sustainable Competitive Advantage
  • 11. What is Sustainable Competitive Advantage? • It is SUSTAINABLE: Able to be upheld or defended. For example, protected intellectual property. • It is COMPETITIVE: As good as or better than others of a comparable nature. For example, higher quality or better price/performance. • It is an ADVANTAGE: A condition or circumstance that puts one in a favorable or superior position. In other words, it is best in class.
  • 12. Layers of Competitive Advantage Superior Price Performance Service and Quality Maintenance and Roadmap Switching Costs Protection of IP Product UVP
  • 13. Idea Refinement • Dialog with trusted advisors and specialists • Gain feedback from third party sources on the market • Conduct surveys with prospective customers • Use focus groups to solicit feedback • Make incremental refinements and improvements • Protect your ideas • Develop and test prototypes • The concept of the Minimum Viable Product (MVP) is the product with the highest return on investment versus risk.
  • 14. The Lean Startup by Eric Ries
  • 15. “A Minimum Viable Product is that version of a new product which allows a team to collect the maximum amount of validated learning about customers with the least effort.” – Eric Ries
  • 16. Phases of Development & Value • Prototype: A first, typical or preliminary model from which other forms are developed or copied. • • Demonstration: Showing the “proof of concept” by giving proof or evidence. • • Smoke Test: Preliminary testing to reveal simple failures severe enough to reject a prospective release. • • Alpha, Beta and Production: Alpha testing inside the company. Beta testing outside the company. Production level can ship to a customer and work in their application.
  • 17. The Team • What is a Team? • Leadership • Talent Acquisition • Coaching
  • 18. What is a Team? • Team: A group of players forming one side in a competitive game or sport. • Business: The practice of making one's living by engaging in commerce. • Hobby: An activity done regularly in one's leisure time for pleasure.
  • 19. Vocation or Avocation? • Vocation: A person's employment or main occupation, especially regarded as particularly worthy and requiring great dedication • Avocation: A hobby or minor occupation • Are you doing this for fun, or doing this to WIN!?
  • 20. Collaboration and Approach • Clearly define key roles • Hire the best people that you can • Set the big goals • Cascading of goals and how people fit
  • 21. Leadership • Setting the Vision: The team must be able to SEE, FEEL and TASTE the end result BEFORE it happens • Outlining the Mission: Key assignments that must be carried out by the team • Setting Goal: Everyone needs to know the aim and the desired result. Cascading of goals is key! • Know the Common Objective: A specific result that a team aims to achieve within a time frame and with available resources
  • 22. Leadership is the art of getting someone else to do something you want done because he wants to do it. – Dwight D. Eisenhower
  • 23. Talent Acquisition • Defining Roles & Responsibilities • Identifying the Required Skills & Abilities • Scouting: Finding the right talent • Recruiting: Getting that talent onboard
  • 24. Built to Last by Jim Collins
  • 25. Good to Great by Jim Collins
  • 26. “They (great companies) start by getting the right people on the bus, the wrong people off the bus, and the right people in the right seats.” – Jim Collins
  • 27. Coaching • Coaching: Teaching and training the members of a team, and making decisions about how the team plays the game • Preparation: Planning prior to execution • Game Management: Making decisions during the game • Alignment: Moving in a positive direction with efficiency toward the common goal.
  • 28. Know Thyself • What are your skills and abilities? • What is your management style? • What are your strengths and weaknesses? • Are you willing to do whatever it takes to win?
  • 29. Execution • Execution: Getting the right things done, on time, and in budget – Planning the course – Having a bias toward action – Dealing with adversity – Making decisions in an environment with uncertainty & ambiguity – Course correcting as the environment changes – Maintaining a heartfelt belief that you will WIN!
  • 31. Execution by Larry Bossidy and Ram Charan
  • 32. "Many people regard execution as detail work that's beneath the dignity of a business leader. That's wrong. To the contrary, it's a leader's most important job." – Larry Bossidy
  • 33. Startup Success in Three Words • You cannot be successful in a scalable business venture without a great IDEA, stellar TEAM and world-class EXECUTION • There is no guarantee of success, but your chances are greatly improved with these three things • Implementation can be done on your own, or with mentorship & guidance – the latter will increase your chances and be more efficient