1. PAUL E. MERKEL
337 Cambridge Drive pmerkel@austin.rr.com
New Braunfels, Texas 78132 (512) 567-1696
EXECUTIVE SUMMARY
Dynamic and resourceful Management Professional with a diverse background, strong record of
achievements, and a broad range of proven skills that include the ability to:
• Function as Operations Manager for multimillion dollar projects involving
automation of warehousing operations and installation of equipment.
• Develop and implement process improvements that optimize the performance
of human and capital resources.
• Integrate the use of technology into operations and provide the IT knowledge
and technical support for effective management and security of LAN/WAN
operations.
• Orchestrate the activities of a multidisciplined team and ensure that team
members are focused on organizational objectives.
CAREER ACCOMPLISHMENTS
AMAZON, San Marcos, Texas 2016 – Present
Challenging new employees to excel at their position at every possibility.
TRAINER – Effectively train new associates on daily job tasks. Coordinate new trainings for
safety and warehouse responsibility.
• Continuously monitor KPI reports and identify areas that need improvement
involving employee performance.
− Initiate coaching standards in products or warehousing and achieved significant
improvement of selectors’ efficiency.
− Coordinate audits to find deviations from warehouse job standards to increase
performance.
• Initiate trainings for job advancement and coaching opportunities to help current
associates transition into new roles.
LABATT FOOD SERVICE, Houston & San Antonio, Texas 2006 – 2016
Progressively advanced to positions of increased challenges and responsibilities for this national
food distributor in positions that include:
OPERATIONS MANAGER – Manage a team of 10 that includes two mid-level managers and
direct warehousing operations for three locations.
• Continuously monitor KPI reports and identify areas that need improvement
involving selection and/or employee performance.
− Initiate changes in products or warehousing and achieved significant
improvement of selectors’ efficiency.
• Designed and implement process improvements that:

2. − Changed product staging and eliminated damages caused by high stacking that
resulted in damage due to crushing.
PAUL E. MERKEL Page 2
− Reduced damage by $10,000 per month to products through training of forklift
drivers that focused on proper letdown techniques and training of selectors on
proper handling procedures.
− Improved inventory accuracy through the introduction of cycle counts in
problematic aisles.
• Functioned as Project Manager for the successful installation of a new automated
storage and retrieval system at three warehouse locations.
− Established a spare parts inventory for the new system that resulted in a 99.99%
uptime.
− Created a preventive maintenance program of critical components that proactively
replaced parts prior to failure.
• Achieved significant improvement in operations that were measured in:
− Reducing error rate by 40%.
− Reducing damage by 20%.
− Increasing nightshift efficiency by 30%.
• Work with vendors to resolve packaging issues identified during receiving. Identify
issues and design changes in shipping or packaging to reduce damage and inventory
problems.
• Coordinate closely with Buyers to ensure inventory levels were able to cover
customer orders.
INVENTORY CONTROL MANAGER – Supervised a team of three and scheduled/supervised daily
counts. Conducted research to locate lost merchandise and worked with the Operations Manager
to initiate changes to improve controls.
IT MANAGER – Provided technical support for the company’s LAN/WAN operations for up to
100 users.
• Set up new accounts and access levels, diagnosed network issues, updated software,
and trained end users.
UNION TANK CAR, Houston, Texas 2005 – 2006
NETWORK ADMINISTRATOR – Provided Tier I/II/III support to end users on the companies
LAN/WAN.
• Performed system backups, set up new users, and diagnosed software and hardware
issues.
EQUIVALENT DATA, Houston, Texas 2003 – 2005
E-DISCOVERY TECHNICIAN – Used a variety of tools to retrieve data from storage devices and
process data for use by clients in litigation support.

3. PAUL E. MERKEL Page 3
EDUCATION
Bachelor of Business Administration in Computer Science and Management Information
Systems, Southwest Texas State University, San Marcos, Texas 2003.
ADDITIONAL INFORMATION
• Computer application proficiency include Microsoft Project, Microsoft Office (Word,
Excel, PowerPoint, Access, and Outlook), and proprietary applications used in robotic
control systems.
• Available for career-related travel.