SlideShare una empresa de Scribd logo
1 de 25
Inspiring Employee Engagement
An Exploration in
Employee Engagement
© 2014
Paul Merrifield
Founder
Inspiring Employee Engagement
© 2014
Inspiring Employee Engagement
© 2014
Inspiring Employee Engagement
Employee engagement is the emotional commitment the
employee has to the organization and its goals.
This emotional commitment means engaged employees actually
care about their work and their company.
They don’t work just for a pay check, or just for the next
promotion, but work on behalf of the organization’s goals
When employees care ~ when they are engaged
~ they use discretionary effort
~ Kevin Kruse; NY Times best selling author & engagement expert
© 2014
Inspiring Employee Engagement
© 2014
Engage ~ to occupy or attract someone's interest or attention
Inspiring Employee Engagement
In a world where most factors of production are
increasingly standardised, employee engagement
is the difference, that makes the difference
~ David McLeod & Nita Clarke; authors of Engage for Success
There are only three measurements that tell you nearly
everything you need to know about your organization’s
overall performance: employee engagement, customer
satisfaction, and cash flow.
~ Jack Welch; ex CEO of General Electric
© 2014
Inspiring Employee Engagement
They take responsibility for their own engagement
They know that job security is a myth
They ARE the great customer experience!
They remain highly engaged almost anywhere, any time
© 2014
Inspiring Employee Engagement
They Connect with IICE!
They Customise!
They Cram!
They Challenge!
They Complete!
They Contribute!
© 2014
Inspiring Employee Engagement
65% fewer safety & quality incidents
37% lower absenteeism
28% less shrink
25% less staff turnover
21% higher productivity
21% higher profitability
HighEngagement=
#1 Strategic Priority ~
Increasing Employee Engagement
© 2014
Inspiring Employee Engagement
The bad news!
© 2014
Inspiring Employee Engagement
© 2014
Inspiring Employee Engagement
“Canadian organizations traditionally have focused largely on
employee satisfaction as the predominant factor in determining an
employee’s engagement level, and have failed to capture the
emotional attachment component that characterizes engaged
employees and teams…
… organizations that place a true emphasis on creating a culture of
engagement will emerge as industry leaders”
~ Jason Cowles; Gallup Managing Consultant
© 2014
Inspiring Employee Engagement
Abraham Maslow
1908 ~ 1970
Safe
Belong
Matter
© 2014
Inspiring Employee Engagement
Do YOU feel emotionally safe at work?
S
A
F
E
© 2014
Inspiring Employee Engagement
Do YOU feel you belong within your
organisation?
Do YOU feel you're moving in the
same direction as your organisation?
Do YOU profoundly share the goals
of your organisation?
B
E
L
O
N
G
© 2014
Inspiring Employee Engagement
Do you feel that you matter within
your organisation?
Do you feel that you're contributing
to a greater good?
M
A
T
T
E
R
Do you feel that your values are
reflected in the work you do?
Do you feel your organisation is
admired & respected?
© 2014
Inspiring Employee Engagement
What do you value most about the
experience you’ve had working here?
Relationships
“I belonged”
Personal contribution
“I mattered”
© 2014
Inspiring Employee Engagement
No!
Yah…
14% Disengaged 70% Not engaged
© 2014
Inspiring Employee Engagement
YES!!
16% of Canadian
Employees
Discretionary
Effort
Emotionally
Committed
The National
Average!
© 2014
Inspiring Employee Engagement
C
U
S
T
O
M
E
R
S
C
A
S
H
F
L
O
W
© 2014
Inspiring Employee Engagement
You have an Employee Engagement Vision
You have an Engagement Champion
You walk the talk!
© 2014
How do you eliminate the Nombies,
transform the Zombies and support the
Engaged Employees in your organisation…
Inspiring Employee Engagement
You promote challenge & you embrace challenge
You train the importance of engagement
You coach to align values and goals
© 2014
You promote imagination & you embrace imagination
How do you eliminate the Nombies,
transform the Zombies and support the
Engaged Employees in your organisation…
Inspiring Employee Engagement
“Miracle Day”
© 2014
Inspiring Employee Engagement
Nobody WANTS to
be a Zombie
They WANT to
be Engaged!
© 2014
Inspiring Employee Engagement
Paul Merrifield
paul@inspire2engage.ca
250-413-3161
http://www.gallup.com/poll/165269/worldwide-employees-engaged-work.aspx
© 2014

Más contenido relacionado

La actualidad más candente

Employee Engagement York - July 16 15
Employee Engagement York - July 16 15Employee Engagement York - July 16 15
Employee Engagement York - July 16 15
Michael E. Lines
 

La actualidad más candente (20)

Motivating Your Team: 25 Ways to Increase Employee Engagement
Motivating Your Team: 25 Ways to Increase Employee EngagementMotivating Your Team: 25 Ways to Increase Employee Engagement
Motivating Your Team: 25 Ways to Increase Employee Engagement
 
21 Transitions to the New Employee Engagement
21 Transitions to the New Employee Engagement21 Transitions to the New Employee Engagement
21 Transitions to the New Employee Engagement
 
Employee Engagement
Employee EngagementEmployee Engagement
Employee Engagement
 
Engage for Success: The 4 Enablers of Employee Engagement
Engage for Success: The 4 Enablers of Employee EngagementEngage for Success: The 4 Enablers of Employee Engagement
Engage for Success: The 4 Enablers of Employee Engagement
 
Employee Engagement Advice Guide
Employee Engagement Advice GuideEmployee Engagement Advice Guide
Employee Engagement Advice Guide
 
Developing your Employee Engagement Strategy for Business Success: Part 2
Developing your Employee Engagement Strategy for Business Success: Part 2Developing your Employee Engagement Strategy for Business Success: Part 2
Developing your Employee Engagement Strategy for Business Success: Part 2
 
Work environment how to make workplace more positive
Work environment how to make workplace more positiveWork environment how to make workplace more positive
Work environment how to make workplace more positive
 
Employee Engagement - The Four enablers
Employee Engagement - The Four enablersEmployee Engagement - The Four enablers
Employee Engagement - The Four enablers
 
PeopleMatter: Trick or Treat of Hiring Webinar
PeopleMatter: Trick or Treat of Hiring WebinarPeopleMatter: Trick or Treat of Hiring Webinar
PeopleMatter: Trick or Treat of Hiring Webinar
 
Intro to Bonusly - Employee Recognition and Rewards
Intro to Bonusly - Employee Recognition and RewardsIntro to Bonusly - Employee Recognition and Rewards
Intro to Bonusly - Employee Recognition and Rewards
 
Developing your Employee Engagement Strategy for Business Success: Part 1
Developing your Employee Engagement Strategy for Business Success: Part 1Developing your Employee Engagement Strategy for Business Success: Part 1
Developing your Employee Engagement Strategy for Business Success: Part 1
 
How to Lose an Employee in 10 Days
How to Lose an Employee in 10 DaysHow to Lose an Employee in 10 Days
How to Lose an Employee in 10 Days
 
The Case for Joy at Work
The Case for Joy at WorkThe Case for Joy at Work
The Case for Joy at Work
 
Employee Engagement York - July 16 15
Employee Engagement York - July 16 15Employee Engagement York - July 16 15
Employee Engagement York - July 16 15
 
#FIRMday Manchester 25th Feb 2016 - Glass door ‘Build an Employee Engagement ...
#FIRMday Manchester 25th Feb 2016 - Glass door ‘Build an Employee Engagement ...#FIRMday Manchester 25th Feb 2016 - Glass door ‘Build an Employee Engagement ...
#FIRMday Manchester 25th Feb 2016 - Glass door ‘Build an Employee Engagement ...
 
Employee Retention
Employee RetentionEmployee Retention
Employee Retention
 
Innovative employee-engagement-practice (1)
Innovative employee-engagement-practice (1)Innovative employee-engagement-practice (1)
Innovative employee-engagement-practice (1)
 
Creating a Magnetic Culture
Creating a Magnetic CultureCreating a Magnetic Culture
Creating a Magnetic Culture
 
30 Quotes about Employee Engagement
30 Quotes about Employee Engagement30 Quotes about Employee Engagement
30 Quotes about Employee Engagement
 
2017 UK Employee Engagement Conference in association with People Insight
2017 UK Employee Engagement Conference in association with People Insight2017 UK Employee Engagement Conference in association with People Insight
2017 UK Employee Engagement Conference in association with People Insight
 

Destacado

Destacado (16)

UNIDAD 8
UNIDAD 8UNIDAD 8
UNIDAD 8
 
Начало конца
Начало концаНачало конца
Начало конца
 
Globalización
GlobalizaciónGlobalización
Globalización
 
Shannon Anderson Resume
Shannon Anderson ResumeShannon Anderson Resume
Shannon Anderson Resume
 
Живи и молись
Живи и молисьЖиви и молись
Живи и молись
 
Manila b2 b market place
Manila b2 b market placeManila b2 b market place
Manila b2 b market place
 
Globalization
GlobalizationGlobalization
Globalization
 
Деяния 9:32-42
Деяния 9:32-42Деяния 9:32-42
Деяния 9:32-42
 
Manila city market
Manila city marketManila city market
Manila city market
 
Change Day, looking back, looking forward - Transcript
Change Day, looking back, looking forward - TranscriptChange Day, looking back, looking forward - Transcript
Change Day, looking back, looking forward - Transcript
 
My Circulam Vitate
My Circulam VitateMy Circulam Vitate
My Circulam Vitate
 
Edge Talks November 2016: Fixing Patient Flow
Edge Talks November 2016: Fixing Patient FlowEdge Talks November 2016: Fixing Patient Flow
Edge Talks November 2016: Fixing Patient Flow
 
Differentiated Instructional Strategies: Meeting the needs of all children in...
Differentiated Instructional Strategies: Meeting the needs of all children in...Differentiated Instructional Strategies: Meeting the needs of all children in...
Differentiated Instructional Strategies: Meeting the needs of all children in...
 
Bridge construction with sustainable environmental practices
Bridge construction with sustainable environmental practicesBridge construction with sustainable environmental practices
Bridge construction with sustainable environmental practices
 
How to create change that sticks and spreads
How to create change that sticks and spreadsHow to create change that sticks and spreads
How to create change that sticks and spreads
 
F sogc ces def
F sogc ces defF sogc ces def
F sogc ces def
 

Similar a EC Exploration LinkedIn

Mastering The Art of Human Engagement
Mastering The Art of Human EngagementMastering The Art of Human Engagement
Mastering The Art of Human Engagement
John Terhune
 
[Slideshare] Cracking the Employee Engagement Code - Workforce Group
[Slideshare] Cracking the Employee Engagement Code - Workforce Group[Slideshare] Cracking the Employee Engagement Code - Workforce Group
[Slideshare] Cracking the Employee Engagement Code - Workforce Group
Workforce Group
 
FINAL Discover--embedded StMH format 11-24-14
FINAL Discover--embedded StMH format 11-24-14FINAL Discover--embedded StMH format 11-24-14
FINAL Discover--embedded StMH format 11-24-14
Margie Kensil
 
Engagement Measuerment 2011
Engagement Measuerment 2011Engagement Measuerment 2011
Engagement Measuerment 2011
Salman Alsuhail
 
Employee Motivation and Organizational BehaviorNameClassDa.docx
Employee Motivation and Organizational BehaviorNameClassDa.docxEmployee Motivation and Organizational BehaviorNameClassDa.docx
Employee Motivation and Organizational BehaviorNameClassDa.docx
jack60216
 

Similar a EC Exploration LinkedIn (20)

Employee Engagement
Employee EngagementEmployee Engagement
Employee Engagement
 
Eeployee engagement
Eeployee engagementEeployee engagement
Eeployee engagement
 
Mastering The Art of Human Engagement
Mastering The Art of Human EngagementMastering The Art of Human Engagement
Mastering The Art of Human Engagement
 
Employee engagement
Employee engagementEmployee engagement
Employee engagement
 
Cracking the Employee Loyalty Code. PPTX
Cracking the Employee Loyalty Code. PPTXCracking the Employee Loyalty Code. PPTX
Cracking the Employee Loyalty Code. PPTX
 
Loyalty
LoyaltyLoyalty
Loyalty
 
Empowerment
EmpowermentEmpowerment
Empowerment
 
Employee Loyalty
Employee LoyaltyEmployee Loyalty
Employee Loyalty
 
[Slideshare] Cracking the Employee Engagement Code - Workforce Group
[Slideshare] Cracking the Employee Engagement Code - Workforce Group[Slideshare] Cracking the Employee Engagement Code - Workforce Group
[Slideshare] Cracking the Employee Engagement Code - Workforce Group
 
FINAL Discover--embedded StMH format 11-24-14
FINAL Discover--embedded StMH format 11-24-14FINAL Discover--embedded StMH format 11-24-14
FINAL Discover--embedded StMH format 11-24-14
 
Engagement Measuerment 2011
Engagement Measuerment 2011Engagement Measuerment 2011
Engagement Measuerment 2011
 
Sec
SecSec
Sec
 
The Current State Of Company Loyalty and Employee Engagement
The Current State Of Company Loyalty and Employee EngagementThe Current State Of Company Loyalty and Employee Engagement
The Current State Of Company Loyalty and Employee Engagement
 
Employee Motivation and Organizational BehaviorNameClassDa.docx
Employee Motivation and Organizational BehaviorNameClassDa.docxEmployee Motivation and Organizational BehaviorNameClassDa.docx
Employee Motivation and Organizational BehaviorNameClassDa.docx
 
Employee Ambassadorship Ii, July, 2009
Employee Ambassadorship Ii, July, 2009Employee Ambassadorship Ii, July, 2009
Employee Ambassadorship Ii, July, 2009
 
Corporate presentation &samhoud
Corporate presentation &samhoudCorporate presentation &samhoud
Corporate presentation &samhoud
 
Behaviors that Fuel Performance
Behaviors that Fuel PerformanceBehaviors that Fuel Performance
Behaviors that Fuel Performance
 
Motivation And Engagement In The Workplace
Motivation And Engagement In The WorkplaceMotivation And Engagement In The Workplace
Motivation And Engagement In The Workplace
 
Employee Engagement, and why it matters to the Experiential Marketing Industry
Employee Engagement, and why it matters to the Experiential Marketing IndustryEmployee Engagement, and why it matters to the Experiential Marketing Industry
Employee Engagement, and why it matters to the Experiential Marketing Industry
 
FOCUS
FOCUSFOCUS
FOCUS
 

EC Exploration LinkedIn