Resume of Perry Brown, Business Developer, Community Relations Officer, Customer Service/Sales Representative, College Educated, Computer Literate, Microsoft Office Suite, Salesforce, Fund E-Z, Social Media, Relationship Building, Multi-channel Marketing, B2B Sales/Marketing, Strategic Planning, Project Management, Marketing, Writing Content, Brand Expansion, Brand Awareness, Personnel Training, Volunteer Recruitment, Business Developer, Community Relations Officer, Customer Service/Sales Representative, College Educated, Computer Literate, Microsoft Office Suite, Salesforce, Fund E-Z, Social Media
1. PERRY JONATHAN BROWN
20505 East Country Club Drive, #234
Aventura, FL 33180 - 305-902-8935
perry68414@gmail.com
CAREER PROFILE
Dynamic business developer with a proven ability to grow organizations from a $250K annual operating budget to a multimillion
dollar operation. Brings 20+ years of experience in nonprofit and small business sectors. Consistently beats business growth goals
by 100% over projections through individualized consultative sales and client education. Manages client relationships and
community relations, coordinates events, develops multi-channel marketing campaigns, and mentors and motivates powerhouse
sales teams.
AREAS OF STRENGTH AND EXPERTISE
• Business Development
• Executive Leadership
• Strategic Planning
• Business to Business (B2B) Sales
• Market & Competitor Analysis
• Multi-channel Marketing
• Personnel Training
• Brand Expansion
• Relationship Building
PROFESSIONAL EXPERIENCE
CitiMED Group, North Miami Beach, FL 2013 to 2015
Manager: Business Development
Manage and motivate the Business Development Team for an organization specializing in legal and medical diagnostics. Cultivate
key agency relationships, and grow business through refining company vision and strategy. Develop, review, and report on growth
strategies.
Key Accomplishments:
• Client Relationship Management: Grow customer base by 500+ new clients from the legal field through event sponsorship
and proactive, face-to-face and cold calling techniques. Deliver presentations and facilities tours to potential clients, provide
client education regarding value-added benefits, and secure long-term client retention via effective follow-up and client staff
education. Consistently yielded 200% of weekly goals.
• Executive Leadership: Collaborate with executive leadership team to implement strategic and operational plans. Communicate
objectives and strategies to the Business Development Team, and ensure successful execution.
• Business to Business (B2B) Marketing: Employ effective consultative sales techniques to market CitiMED services to
personal injury legal practices. Go beyond marketing materials to in-depth client education regarding final reports
demonstrating increased positive outcomes for attorneys’ clientele.
• Market Analysis: Conduct competitor and market analysis and spearhead efforts in sourcing, managing, and securing new
clients, including multiple law firms previously indifferent to CitiMED marketing efforts.
• Advertising & Promotions: Personally advertise and promote CitiMED through its 100% relationship-based marketing
campaigns. Establish new relationships through outstanding communication skills, print and video materials, and follow-up, all
delivered via human-to-human contact with no TV or radio spots.
• Multi-channel Marketing: Develop email marketing plan yielding 80% response rate. Create all web, email, and public
relations content targeting existing and potential clients in the legal field. Collaborate with marketing department to develop
successful print and multi-media materials.
• Budget Management: Develop, present, and manage departmental budget of up to $2500.00 monthly.
• Personnel Training: Train and mentor new members of the Business Development Team on daily routes and face-to-face
marketing, cold calling techniques, Salesforce database, and reporting.
• Communication Skills: Communicate with all levels of customers, suppliers, partners, regulatory entities, and personnel at all
levels of the organization, maintaining organizational culture, values, and reputation.
Matrix Mechanical Corp., Long Island City, NY 2012 to 2013
Sales & Customer Service Representative
Coordinate sales, service, and repairs of HVAC systems across New York City and surrounding boroughs.
Key Accomplishments:
• Sales: Achieve average daily sales of $13,500.
• Schedule Management: Manage and track service call scheduling, maintaining hourly notes for billing.
• Issues Resolution: Support onsite service staff through issues resolution.
• Progress Reporting: Report weekly on job progress and service repairs.
2. PERRY JONATHAN BROWN Resume, Page 2
• Collaboration: Collaborate with Purchase Order and Accounting departments to ensure proper order closure.
• Customer Relations: Provide superior customer service while responding to service calls and arranging appointments.
PROFESSIONAL EXPERIENCE CONTINUED
Quality Services for the Autism Community (QSAC), Inc., New York, NY 2011 to 2012
Community Relations Officer
Direct community relations activities and provide administrative support to the Director of Development and the Deputy Executive
Director. Serve as the primary point of contact for community members, government agencies, and private entities seeking to
information about QSAC’s role resource.
Key Accomplishments:
• Business Development: Grow a nonprofit organization that began as an after-school and respite program with a $250,000
budget into a multimillion dollar organization including 2000 employees and 150 volunteers serving 1,200+ families affected
by autism. Enable 365-day-a-year availability through schools, residences, parent training, respite programs, recreational
activities, adult programs, and residences over the course of my combined tenure (1994-2005, 2011-2012).
• Grant Funding: Research, write, and secure grants valued at up to $2.5M.
• Strategic Partnerships: Establish and cultivate partnerships with private and business donors, and managed phone, email,
and direct mail fundraising campaigns.
• Media Relations: Foster new and existing relationships with local media agents to secure in-kind donations of media spots
valued at up to $25,000 weekly. Develop weekly press releases and Public Service Announcements showcasing parent training
programs.
• Events Planning: Coordinate fundraising events and managed legislative meetings with City and State officials. Represent
QSAC at Community Group events, City Council meetings, and State Capital lobbying events. Secure legislative funding of up
to $300,000 for equipment and playground construction.
• Branding & Marketing Materials: Design and create promotional materials to expand brand awareness and autism
awareness, resulting in expansion of services from Queens into every borough of New York City.
• Donations Acquisition: Secure in-kind donations including items such as computers as well as financial donations,
resulting in sufficient funds to expand and enhance the Day School program. Secure capital grants to purchase buses and build
playground for multiple facilities.
City-wide Liquidators, Jamaica, NY 2005 to 2011
Owner/Operator
Co-launch and grow a family business providing liquidation services for merchandise including housewares, electronics, and other
big box products. Maintain warehouses and manage merchandise delivery.
Key Accomplishments:
• Vendor Negotiations: Negotiate purchase agreements and cultivate relationships with vendors and buyers.
• Leadership: Manage a staff of 4 employees responsible for inventory control, sales, and deliveries.
• Accounting: Administer weekly payroll, and draft purchase orders and sales contracts.
Quality Services for the Autism Community (QSAC), Inc., New York, NY 1994 to 2005
Director: Community Relations, 1999-2005
Special Events & Project Coordinator, 1998-1999
Executive Assistant, 1994-1998
Direct Care Worker, 1990-1994
EDUCATION AND TRAINING
Bachelor of Arts, Majors: Psychology & Sociology, Minor: Comparative Literature
Queens College, City University of New York, Queens, NY, 1994
Candidate: Project Management Professional (PMP) Certification