Great leaders ask questions to learn. Then utilise that understanding to motivate and execute a sensitive and appropriate pathway. This short presentation describes some of the key ways to use questions to help lead people and busineses through change and development.

1. INCREASING YOUR
PERSONAL IMPACT

2. 8 Steps to increasing your
impact through better
engagement with those
around you

3. 1. Use questions to gain allies: People
love to talk, get involved, and feel like
someone is listening. Open questions
will help you to win support and build
your team.

4. 2. Use questions to
understand what influences
the effectiveness of the
majority: Talking to people
on the ground helps you
understand how people are
impacted by their
environment. This will help
you to talk in a relevant
vocabulary when reframing
new approaches.

5. 3. Use questions to open up
the experts: A team
member, confident of their
own ability, may be
reluctant to change ways.
Leading with questions
puts the expert in the
driving seat. Feeling they
own the conversation
removes conflict and
increases their ownership
of follow through.

6. 4. Use questions to learn
what matters: Talking to
a wide range of people
helps understand the
difference between
personal and truly
functional views of the
realistic targets and issues
for a business.

7. 5. Use questions to find
information: The same
situation described from a
slightly different
perspective often provides
insightful views of the
information. Small
differences tell you about
big commonalities.

8. 6. Use questions to find root
causes: Ask the quiet
ones: Often the root
causes are only observed
by the deeply reflective.
Those with more time to
see and analyse.
Questions to the quiet ones
may bring them out of
themselves and provide
the key to unlocking
challenges.

9. 7. Unlock the power of
your team: Open
questions challenge
people. It motivates
reflection and
thoughtfulness to helps
them grow. At the same
time it will produce ideas to
helps the organisation

10. 8. Use questions to
understand motives:
People are animalistic and
are driven by a small
number of fundamental
needs. Ask questions, get
to the bottom of why?

11. The author:
Questioning techniques have enabled the author to
facilitate others to achieve great things:
leading company founders through new growth strategies
Transforming effectiveness of technical experts, and
coaching athletes to international success in two sports.
Email: peterharrytaylor@gmail.com for more information