Personal Information
Organización/Lugar de trabajo
McKinney, TX United States
Sitio web
www.phaseware.com/phaseware-files-blog
Acerca de
Never let another incident fall through the cracks. Offer 24/7/365 customer support. Communicate with your customers through multiple channels. Take control of your incident management process with PhaseWare.
PhaseWare provides simple, sophisticated, scalable customer service and support software at a reasonable price.
• Centralize information on customers, incidents, and service level agreements.
• Automate tasks and escalations according to predetermined business rules.
• Harness customer self-service technology.
• Communicate by phone, email, chat, and forums.
Our comprehensive customer support management software is powerful, robust, intuitive, flexible, and afford
Etiquetas
customer support software
knowledge management
business automation
self service
live chat
customer service software
7 habits
customer service management
phaseware
customer support organizations
customer support management
help desk management
Ver más