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2018 NAMIC - Practical Applications for Web Services

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This session examines the motivators driving insurers to web services, then lists a wide range of SaaS services that you can utilize today!

Publicado en: Tecnología
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2018 NAMIC - Practical Applications for Web Services

  1. 1. Web Services: Practical Applications for Insurers Phil Reynolds CEO BriteCore
  2. 2. Modern Web Services Are • Web Based • Fully Managed • Cloud Hosted • Distributed • SaaS • API Accessible
  3. 3. Connect from any location on any device at any time Web Based
  4. 4. Accessible via standard web protocols Web Based
  5. 5. No VPN or extra software required Web Based
  6. 6. High Network Availability Web Based
  7. 7. Deployment and Testing Fully Managed
  8. 8. Fully Managed Updates and Upgrades
  9. 9. Fully Managed Support staff and services
  10. 10. Massive auto scaling and load balancing Cloud Hosted
  11. 11. Remote Infrastructure Fully Managed
  12. 12. Durability with automated backup and restore Cloud Hosted
  13. 13. High availability with self healing and auto recovery Cloud Hosted
  14. 14. Leading security and compliance Cloud Hosted
  15. 15. Microservices separate workloads Distributed
  16. 16. Consistent automated deployment Distributed
  17. 17. Spread risk and plan for failure Distributed
  18. 18. Smoother upgrades one service at a time Distributed
  19. 19. Transparent Infrastructure SaaS
  20. 20. Maintenance Included SaaS
  21. 21. CapEx to OpEx SaaS $0k $1,500k $3,000k $4,500k $6,000k 2008 2010 2012 2014 2016 $0k $1,500k $3,000k $4,500k $6,000k 2008 2010 2012 2014 2016
  22. 22. Costs Scale Smoothly SaaS $0k $1,500k $3,000k $4,500k $6,000k 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017
  23. 23. RESTful Communication over HTTP API Accessible
  24. 24. Enable communication between remote systems API Accessible
  25. 25. Easily connect to portals and vendors API Accessible
  26. 26. JSON, XML, YAML are easy to read API Accessible Insureds: [ { ‘name’: “Phillip Reynolds”, ‘age’: 38, ‘Primary’: True }, { ‘name’: “Chastin Reynolds”, ‘age’: 30, ‘Primary’: False } ]
  27. 27. Each system is a black box API Accessible
  28. 28. Benefits • Focus • Adaptability • Efficiency • Speed • Capabilities • Flexibility • Security • Remote
  29. 29. Focus Your goal… Deliver value to customers!
  30. 30. Focus Insurance and technology are both complex
  31. 31. Focus Opportunity costs are very high in both industries
  32. 32. Focus Culture and procedures don’t align well across industries
  33. 33. Focus Balance Priorities
  34. 34. Adaptability New regulations and new tools shift the landscape regularly
  35. 35. Adaptability Pace of change is increasing over time
  36. 36. Adaptability Technical infrastructure is an anchor, not an asset
  37. 37. Adaptability Serve Customers Not Technology
  38. 38. Adaptability Innovate, pivot, evolve.
  39. 39. Efficiency Specialization drives efficiency
  40. 40. Efficiency Lead and lag time on IT CapEx projects is large
  41. 41. 80% of needs are shared by all insurers Efficiency Insurer A InsurerB InsurerC 80% Same
  42. 42. Efficiency Community collaboration is a positive feedback loop
  43. 43. Efficiency New tools deliver better capabilities at lower costs
  44. 44. Speed Larger teams can deliver more quickly
  45. 45. Speed Concentrated expertise accelerates delivery
  46. 46. Speed Parallel development channels across domains Engineering Design Testing Deployment Launch Launch Launch Launch
  47. 47. Speed Broad testing frameworks reduce error rates
  48. 48. Capabilities Newer software with powerful new features
  49. 49. Capabilities Product Development Sustained Innovation
  50. 50. Capabilities Capture value across all service projects
  51. 51. Capabilities Connected devices, portals, mobile, digital assistant, etc.
  52. 52. Capabilities Lower barriers to delivery
  53. 53. Flexibility Select the optimal tool for the job
  54. 54. Flexibility Pivot to new platforms easily
  55. 55. Migrate technology in layers Flexibility
  56. 56. Run trial versions of code in a limited release Flexibility
  57. 57. Flexibility Experiment with new technologies easily
  58. 58. Security Hardened Physical and Logical Security
  59. 59. Security Encryption in transit and at rest
  60. 60. Security Perpetual audit with every major certification
  61. 61. Security Trusted by major organizations
  62. 62. Security Consistent environments and controls
  63. 63. Remote No physical office required
  64. 64. Remote Reduce liability and concentrated exposure to disaster
  65. 65. Remote Attract better talent
  66. 66. Remote Convert travel time to work time
  67. 67. Remote Performance over presence
  68. 68. GMail1
  69. 69. GoogleCalendar2
  70. 70. GoogleSheets3
  71. 71. GoogleDocs4
  72. 72. #Slack5
  73. 73. Toggl6
  74. 74. ZenDesk7
  75. 75. MailChimp8
  76. 76. Confluence9
  77. 77. YouTube10
  78. 78. RingCentral11
  79. 79. Expensify12
  80. 80. PreTix13
  81. 81. Website14
  82. 82. JIRA15
  83. 83. GeneralLedger16
  84. 84. Stripe17
  85. 85. BambooHR18
  86. 86. PowerBI19
  87. 87. InvoiceCloud20
  88. 88. Box21
  89. 89. RealtimeBoard22
  90. 90. BriteCore23

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