1. Mr. Phillip Liang
Riverside, Calif. 92505
Phone #: (951) 396-1175
Email: missionpossible@dslextreme.com
SKYPE Address: jojoli333
Professional Objective
To serve in an organization that includes the implementation of administrative, management, teaching
and leadership skills.
Credentials, Education and Degrees
 Masters in Business Administration, University of Redlands, Redlands, California. 1991-1993
 Bachelor of Science, Pacific Union College, Angwin, California., 1972-1976
 Laboratory Medicine/Science Clinical Training, White Memorial, Los Angeles, California. 1976
 National Boards for Laboratory Scientist from the American Society of Clinical Pathologist
(ASCP) 1976-2015
 California State Boards for Laboratory Scientists 1976-2015
 California Real Estate License 1987-1994
Past Professional Status
 Senior Administrative Director of Ancillary Services– Comm. Hospital of San Bernardino
(Medical Imaging, Laboratory Medicine, Cardiopulmonary, Rehab-OT, PT, Speech)
 President, Inland Empire Clinical Laboratory Managers Association, a multi-hospital laboratory
organization
 Board Member and Co-Founder, Regional Laboratory Consultants Inc., a physician consulting
corporation
 Co-Founder and Member of the Inland Empire Hospital Laboratory Alliance, a multi-hospital
organization
 Adjunct Faculty Member, Loma Linda University Medical Center
 Bi-campus Administrative Laboratory Director of two hospital facilities-St. Bernardines Medical
Center and Comm. Hospital of San Bernardino
 Chief Financial Officer, Inland Temporary Homes for the Homeless
Current Professional Position
For the past 5 years, I have been involved with hands-on humanitarian work in the country of Jordan.
This international experience includes giving aide in various forms to refugees/peoples that have come
from countries such as Iraq, Syria, Palestine, Yemen and Egypt. I was also the director of English
language studies at the Consortium of Global Education, (CGE). CGE is affiliated with 43 universities
in America. I have been professionally teaching TOEFL and various business and English classes for
adults and children for Amid-East, Al Jarhi Modern Academy, Al Ittihad School, and the Aqaba Special

2. Economic Zone Authority (ASEZA). Tutoring students one on one in Business, Biology, Math, Physics,
Chemistry, General Sciences, English, Geography and Guitar lessons has been many of my current
duties since leaving America and entering the Middle East arena.
Healthcare Administration / Senior Director of Ancillary Services
 Location: Community Hospital of San Bernardino, 320 Beds
 Timeline: July 1996-April 2009
 Title: Senior Administrative Hospital Director ( Multiple Service Lines)
Clinical Laboratory Dept. : Chemistry, Blood Bank, Microbiology, Hematology,
Urinalysis, Coagulation, Immunology, and Pathology
Medical Imaging Dept. : Computed Tomography (CT), Mammography,
Ultrasound, Cardiac Cath, MRI, Nuclear Medicine, General X-ray Diagnostics
Cardiopulmonary Dept. : EEG, EKG, Echocardiology, Respiratory Therapy
Physical Therapy and Occupational Therapy Departments
Food and Dietary Services Dept. : Dining Room and Kitchen Facilities
Accomplishments:
 Presented with Value in Action Award for outstanding administrative service
 Performing the duties of three Adm. Directors (Clinical Laboratory, Cardiopulmonary,
Imaging) for 5 years.
 Developed three Ancillary dept. leadership teams and inspire / lead dept. as a whole to
move forward together as one unit. Turned around these ailing departments .
 Successfully directed departments through JCAHO inspection with no Ancillary dept
deficiencies
 Lead team to implement new $1.1 Million Meditech Laboratory Information Systems
 Developed proposal, prepared business plan and implemented $1.0 Million Siemens 16 slice CT
Scanner project with architects, construction vendor, Engineering Dept, IT Dept
 Developed proposal, prepared business plan and implemented $1.5 Million DR System PACS
with architects, construction vendor, Engineering Dept, IT Dept
 Develop and coordinate Cardiopulmonary Recruitment and retention strategies and
reduced expenses by $1.1 Million for the fiscal year
 Worked with architect, engineering, contractors, vendors and staff to design, build and
relocate $1.0 M Laboratory Dept.
 Negotiated new state of the art multi-million instrument and equipment contracts for the
Clinical Laboratory
 Decreased departmental expenditures of registry personnel in Diagnostic Imaging by
$400,000 annually
 Won multi-million dollar laboratory contract with Patton State Hospital without increasing
ftes for past 10 years
 Successfully developed , monitored and kept in line the Ancillary budgets annually

3.  Oversaw and directed successful Laboratory CAP inspections.
 Co-chaired FMEA for hospital wide patient identification and labeling issue
 Coordinated interview process and hired new Radiology Manager
 Developed and implemented Stereotactic Breast Biopsy Service Line
 Implemented patient barcoded wristband technology hospital-wide to ensure patient safety
 Implemented hospital wide pneumatic tube system
 Ancillary depts. partnered with Nursing depts. teams to move forward together on day to day
operations as well as joint projects such as patient safety and patient satisfaction
 Increased physician satisfaction and services by increasing MRI on-site accessibility
 Increased patient and physician satisfaction by cross-training Ultrasound (US) techs in lieu of
using registry personnel
 Implemented installation of Nuclear Medicine Forte Camera and new Ultrasound units
 Expanded the use of the Cath Lab to Interventionalist/physicians to increase workload and
procedures
 Revamped Cardiopulmonary department’s supervisory infrastructure/team
 Expanded Ancillary Services for a Urgent Care Program
 Instituted corporate compliance to Medical Necessity Regulations by developing ABN
requisition forms
 Contributed to Emergency Room and Campus Remodeling strategies
 Participated on vital panel interviews on nursing director and co-director positions
 Arranged for Vendor contributions toward Hospital Foundation Fundraiser
 Developed policies/procedures toward Bioterrorism and Radiation Emergency Plan
 Implemented out-sourcing of partial Clinical Pathology department to outside vendor
(ADPATH Labs)
 Developed Point of care policies e.g. nursing wide for glucose monitoring, pregnancy testing,
and urine dipsticks
 Contributed to Patient Satisfaction Team by developing AIDET scripts to increase hospital
AVATAR scores
 Revised Ancillary Charge Master Codes (CDMs) according to corporate recommendations
 Implemented compliance plan to corporate productivity standards and monitored each pay-
period to the targeted standard
 Contributed to Critical Care Committee to revise policies and protocols for patient care
 Installed water saver recycling units in Medical Imaging
 Co-chaired FMEA in Patient Safety Committee
Committee Interaction as a Leader or team member:
 Emergency Medicine Section Committee
 Information Management and Perot Steering Committee
 Patient Satisfaction Committee
 Clinical Services Leadership Council
 JCAHO Taskforce Committee
 Critical Care Committee
 Brachytherapy Committee
 CHW Corporate Medical Imaging Council (42 hospitals)
 CHW Corporate Laboratory Council (42 hospitals)
 CHW Corporate Respiratory Council (42 hospitals)

4.  Inland Empire Professional Chapter of the Clinical Laboratory Multi-hospital Managers
Association (CLMA)
 Pediatric Asthma Program Taskforce
 Point of Care Taskforce
 Union SEIU/CAN negotiations Committee
 Quality Process Improvement Committee
 Out-Patient Services Improvement Committee
 Charge Audit Committee
 CHSB & SBMC Clinical Value Analysis / Supply Team Management Committee
 Bioterrorism Disaster Committee
 Forms Control Committee
 Urgent Care Implementation Committee
 Clinical Alarms Committee
 Foundation Fundraising Committee
 Code Blue Committee
 Campus Planning Committee
 Mecon Productivity Committee
 Impath Emergency Room Performance Improvement Committee
 SBMC Pre-Albumin Wound Committee
 Radiation Safety Committee
 Patient Safety Committee
 Patient Triage (Lobby) Committee
 Pediatric Sub-acute Committee
Professional Administrative Background con’t
Location: Community Hospital of San Bernardino (320 bed) and St. Bernardine Medical Center
(400 bed)
Timeline: 1996-2000
Position: Bi-campus Hospital Administrative Laboratory Director
***********************************************************************************
*
Location: Redlands Community Hospital, Redlands, Calif. 92373
Timeline: 1987-1995
Titles/Positions:
*Director of Technical Services, Clinical Lab
*Supervisor of the Chemistry Department
*Supervisor of the Special Chemistry Department
*Supervisor of Quality Control
*Supervisor of Instrumentation
*Safety Officer of the Laboratory
***********************************************************************************
*

5. Location: San Gabriel Valley Medical Center
Timeline: 1976 to 1987
Position: Clinical Laboratory Supervisor
Personal Highlights / Snapshot:
 Simultaneously performed the work of three Administrative Directors (Imaging,
Cardiopulmonary, and the Clinical Laboratory)
 Positive performance track record and stellar annual evaluations during my tenure
 Management longevity: Clinical Laboratory 14yrs, Medical Imaging 7 yrs, Cardiopulmonary 6
yrs, Rehab 4 yrs.
 Leadership: Departmental supervisory and line staff are inspired to follow and then in turn lead
 Management: Style is open, approachable and collaborative. Forming relationships (vertical
& horizontal) are a top priority.
 Proactive, prepared, and detailed-task oriented with multi-tasking approach
 Organizational ability: Strategy development, with clear directives, and accountability
 Enthusiastically motivated to learn about new areas
 Communicator: Horizontal and Vertical
 Team player and can work with multiple tiers of management and staff
 Able to follow directions from executive board / management consistently
REFERENCES:
Provided upon request.