The document discusses the importance of engaging new hires beyond the typical 90-day onboarding period. It notes that 57% of US companies plan to hire more employees in 2014 but engagement can sharply decline in new hires as early as 9 months. The author recommends identifying engagement barriers throughout the first year and providing insights to help managers retain new hires and avoid high turnover.

1. 90 Days Is Not Enough:
Get
New
Hire
Engagement
Right
in
2014
By
Pi
Wen
Looi,
PhD
Novacrea
Research
ConsulCng
April
2014

2. The
Good
News…
Source:
PwC
Trendse0er
Barometer
Business
Outlook,
Winter
2014
h0p://www.pwc.com/us/en/private-­‐company-­‐services/publicaGons/pcs-­‐trendse0er-­‐barometer.jhtml
…57%
of
US
companies
plan
to
hire
more
employees
in
2014.

3. The
Challenge…
Source:
PwC
Trendse0er
Barometer
Business
Outlook,
Winter
2014
h0p://www.pwc.com/us/en/private-­‐company-­‐services/publicaGons/pcs-­‐trendse0er-­‐barometer.jhtml
The
Race
for
Talent
ConCnues…

4. And
StarCng
Salaries
Have
Increased…
…by
3.7%
on
average;
and
nearly
8%
for
mobile
apps
developers,
soUware
developers,
and
UX
designers.
Source:
Robert
Half
2014
Salary
and
Hiring
Outlook
hWp://www.mulCvu.com/assets/63814/photos/63814-­‐RH-­‐Salary-­‐and-­‐Hiring-­‐Outlook-­‐MNR-­‐original.jpg

5. …And
what’s
the
cost
of
losing
them?
What
are
you
doing
to
engage
and
retain
your
valuable
new
hires?

6. When
New
Hires
Walk
Out
the
Door…

7. You
risk
tarnishing
your
employer
brand.

8. You
waste
valuable
Cme
and
resources.

9. You
risk
disengaging
other
employees.

10. What
Is
Your
New
Hire
RetenCon
Rate?

11. 0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
less
than
3
months
3-­‐5
months
6-­‐8
months
9-­‐11
months
12-­‐14
months
15-­‐17
months
18-­‐20
months
21-­‐23
months
24-­‐26
months
27
-­‐29
months
30
months
or
more
Length
of
Service
Engagement
Score
Do
You
Know?
Engagement
can
sharply
decline
as
early
as
9
months
and
stay
low
for
as
long
as
12
to
24
months.
Data
based
on
aggregate
results
from
client
surveys.
©
2014
Novacrea
Research
ConsulCng

12. 0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
less
than
3
months
3-­‐5
months
6-­‐8
months
9-­‐11
months
12-­‐14
months
15-­‐17
months
18-­‐20
months
21-­‐23
months
24-­‐26
months
27
-­‐29
months
30
months
or
more
Length
of
Service
Engagement
Score
The
Risk
Zone
Avoid
the
Risk
Zone!
Data
based
on
aggregate
results
from
client
surveys.
©
2014
Novacrea
Research
ConsulCng

13. …especially
for
onboarding
knowledge
workers.
3.
Socializa1on
with
Coworkers
and
Team
Members
1.
Compliance
and
Basic
Training
4.
Assimila1on
with
Company
Culture
2.
Role
Clarity
Challenging
and
Interes1ng
Assignments
Successful
Onboarding
Involves…
But
90
Days
Is
Not
Enough

14. Are
you
enabling
your
new
hires
to
be
successful
beyond
90
days?

15. 0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
less
than
3
months
3-­‐5
months
6-­‐8
months
9-­‐11
months
12-­‐14
months
15-­‐17
months
18-­‐20
months
21-­‐23
months
24-­‐26
months
27
-­‐29
months
30
months
or
more
Length
of
Service
Engagement
Score
The
Risk
Zone
90-­‐day
New
Hire
Survey
Typical
New
Hire
Surveys…
…
are
conducted
at
30,
60,
or
90
days.
Data
based
on
aggregate
results
from
client
surveys.
©
2014
Novacrea
Research
ConsulCng

16. 0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
less
than
3
months
3-­‐5
months
6-­‐8
months
9-­‐11
months
12-­‐14
months
15-­‐17
months
18-­‐20
months
21-­‐23
months
24-­‐26
months
27
-­‐29
months
30
months
or
more
Length
of
Service
Engagement
Score
The
Risk
Zone
90-­‐day
New
Hire
Survey
!
Missed
Opportunity
"
What
Happens
AUer
90
Days?
A
missed
opportunity
to
assess
new
hire
engagement
during
a
criCcal
period.
Data
based
on
aggregate
results
from
client
surveys.
©
2014
Novacrea
Research
ConsulCng

17. Help
your
new
hires
through
the
Risk
Zone!
Here’s
how…

18. • Discover
What
Mo1vates
Your
New
Hires
– Hint:
it’s
not
just
the
signing
bonus
• Iden1fy
Poten1al
Engagement
Barriers
Throughout
the
First
Year
of
Employment
– Enable
managers
and
supervisors
to
take
acGon
before
it’s
too
late
• Provide
Insights
for
Managers
and
Employees
– Facilitate
collaboraGon
and
creaGon
of
a
posiGve
work
environment
• Increase
New
Hire
Reten1on
– Take
acGon!
Learn
how
to
integrate
new
hire
insights
with
your
onboarding
programs
and
beyond
TalentFocusTM
New
Hire
Survey

19. Avoid
the
Risk
Zone!

20. Contact
Novacrea
today
to
learn
how
you
can
engage
and
retain
your
new
hires
in
2014.
NovacreaResearch.com
|
Email:
info@novacrearesearch.com
|
Phone:
(510)
926-­‐2883
Follow
us
@Novacrea
Image
credit:
page
1,
by
Pi
Wen
Looi,
other
pages,
Bigstock