SlideShare una empresa de Scribd logo
1 de 18
Descargar para leer sin conexión
Breaching Boundaries
Ethics:
The Health/DM boundary
p. 1
The Health/DM boundary
Business Summit by BDMA-
Mechelen 18/11
Pierre De Nayer, Partner, Citobi
Citobi’s (1to1)«Concept Car »
( For Pharma)
p. 2
« If we can do this, we can do anything…. »
Personnal Health Management: a heavy trend
3
2009-08_v05
Imagine your cell phone is used to collect some
health related data…
2009-08_v05
p. 4
2009-08_v05
…and that your physician is associated in the
process
2009-08_v05
p. 5
2009-08_v05
One Step Further
in breaching the boundaries…
2009-08_v05
p. 6
2009-08_v05
Adherence to treatment: A major health issue
Costing >USD 200 Billions a year to US Health
(TC: USD 1,7 Trio )
US: 125 000 deaths per year
Annual cost to pharmaceutical companies :
>30 USD Billions
2009-08_v05
Annual cost to pharmaceutical companies :
>30 USD Billions
WHO: The most pressing healthcare issue in
the western world.
Benchmark? Health services companies
spent USD >3 billion on direct marketing
advertising in 2009 (Source DMA)
2009-08_v05
The advent of PERSONALIZED medicine
2009-08_v05
2009-08_v05
e-Compliance Platfom based on device fit for purpose
Smartsticker™
Fits in real-life treatment process
Patient can easily stick it to blistered drug
No prior deblistering required
2009-08_v05
No constraint for practical use by patient
Reliable material
Adaptable to 95% of blister formats
Can be integrated in simple logistical flow
SCORES: Linking Health & Communication
Exceptionally detailed
individual compliance reports
For their patients treated with
your drug
In pdf format for convenient
reading, printing and saving
Branded with your product /
company
In the form of a service,
not a study…
2009-08_v05
SCORES as therapeutic tool
FROM REAL-LIFE
EXAMPLE
“Mr Smith regularly
forgets his
medication, then
compensates by
taking a double or
even triple dose.
This could explain
some of his side
2009-08_v05
some of his side
effects.
This compliance
issue should be
addressed prior to
considering second
line treatment.”
2009-08_v05
SCORES as therapeutic tool
FROM REAL-LIFE
EXAMPLE
“Daily variations
in Mrs. Jones’
intake pattern are
worrisome, and
lead to
omissions.
Patient needs
adequate support
2009-08_v05
adequate support
to ensure proper
drug intake prior
to considering a
change in dosage
or a switch.”
2009-08_v05
Get your compliance report on your cell phone…
2009-08_v05
p. 13
Typical content:
What is your “adherence”
profile and how you can
improve it
How to handle your
disease/condition?
… And (personalized) more in-depth content by post.
disease/condition?
What is a Smartblister, and
why does your doctor
propose you one?
How to use your Smartblister
Processing of your personal
data
p. 14
2009-08_v05
Tailor-made, self-adhesive, Attached micro-chip records
precise date and time of each
Just to summarize how it works (1/2)
2009-08_v05
p. 15
Tailor-made, self-adhesive,
strip is applied to back of
drug blister
precise date and time of each
tablet extraction
Data is read in centrallyCompliance report is produced
2009-08_v05
@
@
@
Just to summarize how it works (2/2)
2009-08_v05
p. 16
CRM platform &
database
1.As requested in leaflet, patient
activates kit by sending SMS
with kit identification code
2.Patient is reminded per SMS to
return Smartblister if applicable
2009-08_v05
Results/ Take aways…
Health Related Objectives
ROI: The forbidden word
Are we saving lives? Maybe.
Did we improved the quality of life of patients? Certainly!
And a lot!
2009-08_v05
Marketing and Sales objective
Impact on corporate branding
Impact on relationship with physicians
Impact on consumer trust
Calculate yourself the ROI: A cancer live saving drug is
costing up to 40 000 USD a year (to…you, the taxpayer).
Imagine now the patient has only a 50% adherence to
treatment. p. 17
2009-08_v05
One Step Further…
How will our next (1to1)
« Concept Car » looks like?…
2009-08_v05
p. 18
Just ask us…
Pierre De Nayer,
Partner, Citobi
+32 478 554 667
pierre.de.nayer@citobi.com or
denap@citobi.com

Más contenido relacionado

Similar a Breaching boundaries : The Health Versus Direct Marketing Boundary

Perfect Storm 15 For Nurse Symposium 1
Perfect Storm 15 For Nurse Symposium 1Perfect Storm 15 For Nurse Symposium 1
Perfect Storm 15 For Nurse Symposium 1
kyguy1085
 
Assessment 1 Overview of Strategic PlanPreparationsPrepare a 3.docx
Assessment 1 Overview of Strategic PlanPreparationsPrepare a 3.docxAssessment 1 Overview of Strategic PlanPreparationsPrepare a 3.docx
Assessment 1 Overview of Strategic PlanPreparationsPrepare a 3.docx
davezstarr61655
 
Benefits and beyond c. 8 health care reform
Benefits and beyond c. 8 health care reformBenefits and beyond c. 8 health care reform
Benefits and beyond c. 8 health care reform
temurphy
 
BHA 3002, Health Care Management 1 Course Learning Ou.docx
BHA 3002, Health Care Management 1 Course Learning Ou.docxBHA 3002, Health Care Management 1 Course Learning Ou.docx
BHA 3002, Health Care Management 1 Course Learning Ou.docx
tarifarmarie
 
Forbes 5 biggest healthcare challenges-13
Forbes 5 biggest healthcare challenges-13Forbes 5 biggest healthcare challenges-13
Forbes 5 biggest healthcare challenges-13
Randall Fincke
 

Similar a Breaching boundaries : The Health Versus Direct Marketing Boundary (20)

Perfect Storm 15 For Nurse Symposium 1
Perfect Storm 15 For Nurse Symposium 1Perfect Storm 15 For Nurse Symposium 1
Perfect Storm 15 For Nurse Symposium 1
 
Healthcare slide show
Healthcare slide showHealthcare slide show
Healthcare slide show
 
Physicians: How to manage in uncertain times
Physicians: How to manage in uncertain timesPhysicians: How to manage in uncertain times
Physicians: How to manage in uncertain times
 
Capturing the $100 Billion Opportunity for Life Sciences: Are You a Digital T...
Capturing the $100 Billion Opportunity for Life Sciences: Are You a Digital T...Capturing the $100 Billion Opportunity for Life Sciences: Are You a Digital T...
Capturing the $100 Billion Opportunity for Life Sciences: Are You a Digital T...
 
Gear Up for CAMPing!
Gear Up for CAMPing!Gear Up for CAMPing!
Gear Up for CAMPing!
 
Smart technology must be at the heart of any gp efficiency drive the inform...
Smart technology must be at the heart of any gp efficiency drive   the inform...Smart technology must be at the heart of any gp efficiency drive   the inform...
Smart technology must be at the heart of any gp efficiency drive the inform...
 
Obamacare sectoral-winners-and-losers
Obamacare sectoral-winners-and-losersObamacare sectoral-winners-and-losers
Obamacare sectoral-winners-and-losers
 
Obamacare - Sectoral Winners and Losers
Obamacare - Sectoral Winners and LosersObamacare - Sectoral Winners and Losers
Obamacare - Sectoral Winners and Losers
 
MeTA introduction
MeTA introductionMeTA introduction
MeTA introduction
 
The data and analytics of the new life sciences marketplace handout
The data and analytics of the new life sciences marketplace handoutThe data and analytics of the new life sciences marketplace handout
The data and analytics of the new life sciences marketplace handout
 
Assessment 1 Overview of Strategic PlanPreparationsPrepare a 3.docx
Assessment 1 Overview of Strategic PlanPreparationsPrepare a 3.docxAssessment 1 Overview of Strategic PlanPreparationsPrepare a 3.docx
Assessment 1 Overview of Strategic PlanPreparationsPrepare a 3.docx
 
Property Right and Pricing Left, Cheaper Medicines Law
Property Right and Pricing Left, Cheaper Medicines LawProperty Right and Pricing Left, Cheaper Medicines Law
Property Right and Pricing Left, Cheaper Medicines Law
 
Benefits and beyond c. 8 health care reform
Benefits and beyond c. 8 health care reformBenefits and beyond c. 8 health care reform
Benefits and beyond c. 8 health care reform
 
9th European Patients' Rights Day - Tom Kelley, European Director Internation...
9th European Patients' Rights Day - Tom Kelley, European Director Internation...9th European Patients' Rights Day - Tom Kelley, European Director Internation...
9th European Patients' Rights Day - Tom Kelley, European Director Internation...
 
IRJET- Fundamental Research on Medication Reminder System
IRJET-  	  Fundamental Research on Medication Reminder SystemIRJET-  	  Fundamental Research on Medication Reminder System
IRJET- Fundamental Research on Medication Reminder System
 
BHA 3002, Health Care Management 1 Course Learning Ou.docx
BHA 3002, Health Care Management 1 Course Learning Ou.docxBHA 3002, Health Care Management 1 Course Learning Ou.docx
BHA 3002, Health Care Management 1 Course Learning Ou.docx
 
The Future of Healthcare | Smart Health coLAB
The Future of Healthcare | Smart Health coLABThe Future of Healthcare | Smart Health coLAB
The Future of Healthcare | Smart Health coLAB
 
Vamv078 toc 180201_opioid_use_disorder_vaccines
Vamv078 toc 180201_opioid_use_disorder_vaccinesVamv078 toc 180201_opioid_use_disorder_vaccines
Vamv078 toc 180201_opioid_use_disorder_vaccines
 
Forbes 5 biggest healthcare challenges-13
Forbes 5 biggest healthcare challenges-13Forbes 5 biggest healthcare challenges-13
Forbes 5 biggest healthcare challenges-13
 
Debating the Future of Spontaneous Reporting - Dr. Andrew Rut, CEO and Founde...
Debating the Future of Spontaneous Reporting - Dr. Andrew Rut, CEO and Founde...Debating the Future of Spontaneous Reporting - Dr. Andrew Rut, CEO and Founde...
Debating the Future of Spontaneous Reporting - Dr. Andrew Rut, CEO and Founde...
 

Más de Pierre De Nayer

Más de Pierre De Nayer (13)

Raz*Wat @BetaGroup: 5 Years later.
Raz*Wat @BetaGroup: 5 Years later.Raz*Wat @BetaGroup: 5 Years later.
Raz*Wat @BetaGroup: 5 Years later.
 
Digital Transformation: The survival of the Most Agile
Digital Transformation: The survival of the Most Agile Digital Transformation: The survival of the Most Agile
Digital Transformation: The survival of the Most Agile
 
Pharma marketing summit - Maximize ROI by breaking information silo's between...
Pharma marketing summit - Maximize ROI by breaking information silo's between...Pharma marketing summit - Maximize ROI by breaking information silo's between...
Pharma marketing summit - Maximize ROI by breaking information silo's between...
 
RazWar: Branding in the Digital Age
RazWar: Branding in the Digital Age RazWar: Branding in the Digital Age
RazWar: Branding in the Digital Age
 
Doctors20: About MediQuality and Others Physician Communities
Doctors20: About MediQuality and Others Physician Communities Doctors20: About MediQuality and Others Physician Communities
Doctors20: About MediQuality and Others Physician Communities
 
RazWar: Un petit face aux géants
RazWar: Un petit face aux géantsRazWar: Un petit face aux géants
RazWar: Un petit face aux géants
 
Philosophie et Management: Action et Complexiité
Philosophie et Management:  Action et ComplexiitéPhilosophie et Management:  Action et Complexiité
Philosophie et Management: Action et Complexiité
 
Philosophie et Management: Quelques réflexions sur la rationalité dans et en...
Philosophie et Management:  Quelques réflexions sur la rationalité dans et en...Philosophie et Management:  Quelques réflexions sur la rationalité dans et en...
Philosophie et Management: Quelques réflexions sur la rationalité dans et en...
 
Philosophie et Management: Subjectivité et Autoréflexivité dans le monde de l...
Philosophie et Management: Subjectivité et Autoréflexivité dans le monde de l...Philosophie et Management: Subjectivité et Autoréflexivité dans le monde de l...
Philosophie et Management: Subjectivité et Autoréflexivité dans le monde de l...
 
Philosophie et Management: La question philosophique de la gouvernance dans l...
Philosophie et Management: La question philosophique de la gouvernance dans l...Philosophie et Management: La question philosophique de la gouvernance dans l...
Philosophie et Management: La question philosophique de la gouvernance dans l...
 
Philosophie et Management: Les Valeurs dans l'Entreprise (II)
Philosophie et Management: Les Valeurs dans l'Entreprise (II) Philosophie et Management: Les Valeurs dans l'Entreprise (II)
Philosophie et Management: Les Valeurs dans l'Entreprise (II)
 
Philosophie et Management: Les Valeurs dans l'Entreprise
Philosophie et Management: Les Valeurs dans l'Entreprise Philosophie et Management: Les Valeurs dans l'Entreprise
Philosophie et Management: Les Valeurs dans l'Entreprise
 
Raz*War at Social Media Day (April 2013)
Raz*War at Social Media Day (April 2013)Raz*War at Social Media Day (April 2013)
Raz*War at Social Media Day (April 2013)
 

Último

FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
dollysharma2066
 
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
amitlee9823
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
amitlee9823
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
dlhescort
 
Call Girls From Raj Nagar Extension Ghaziabad❤️8448577510 ⊹Best Escorts Servi...
Call Girls From Raj Nagar Extension Ghaziabad❤️8448577510 ⊹Best Escorts Servi...Call Girls From Raj Nagar Extension Ghaziabad❤️8448577510 ⊹Best Escorts Servi...
Call Girls From Raj Nagar Extension Ghaziabad❤️8448577510 ⊹Best Escorts Servi...
lizamodels9
 
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
Abortion pills in Kuwait Cytotec pills in Kuwait
 
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
lizamodels9
 

Último (20)

Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Century
 
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service AvailableCall Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
 
Falcon Invoice Discounting platform in india
Falcon Invoice Discounting platform in indiaFalcon Invoice Discounting platform in india
Falcon Invoice Discounting platform in india
 
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
 
Business Model Canvas (BMC)- A new venture concept
Business Model Canvas (BMC)-  A new venture conceptBusiness Model Canvas (BMC)-  A new venture concept
Business Model Canvas (BMC)- A new venture concept
 
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60%  in 6 MonthsSEO Case Study: How I Increased SEO Traffic & Ranking by 50-60%  in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
 
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
 
Falcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business GrowthFalcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business Growth
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with Culture
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
 
Falcon Invoice Discounting: Unlock Your Business Potential
Falcon Invoice Discounting: Unlock Your Business PotentialFalcon Invoice Discounting: Unlock Your Business Potential
Falcon Invoice Discounting: Unlock Your Business Potential
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
 
PHX May 2024 Corporate Presentation Final
PHX May 2024 Corporate Presentation FinalPHX May 2024 Corporate Presentation Final
PHX May 2024 Corporate Presentation Final
 
Call Girls From Raj Nagar Extension Ghaziabad❤️8448577510 ⊹Best Escorts Servi...
Call Girls From Raj Nagar Extension Ghaziabad❤️8448577510 ⊹Best Escorts Servi...Call Girls From Raj Nagar Extension Ghaziabad❤️8448577510 ⊹Best Escorts Servi...
Call Girls From Raj Nagar Extension Ghaziabad❤️8448577510 ⊹Best Escorts Servi...
 
Phases of Negotiation .pptx
 Phases of Negotiation .pptx Phases of Negotiation .pptx
Phases of Negotiation .pptx
 
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
 
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
 

Breaching boundaries : The Health Versus Direct Marketing Boundary

  • 1. Breaching Boundaries Ethics: The Health/DM boundary p. 1 The Health/DM boundary Business Summit by BDMA- Mechelen 18/11 Pierre De Nayer, Partner, Citobi
  • 2. Citobi’s (1to1)«Concept Car » ( For Pharma) p. 2 « If we can do this, we can do anything…. »
  • 4. 2009-08_v05 Imagine your cell phone is used to collect some health related data… 2009-08_v05 p. 4
  • 5. 2009-08_v05 …and that your physician is associated in the process 2009-08_v05 p. 5
  • 6. 2009-08_v05 One Step Further in breaching the boundaries… 2009-08_v05 p. 6
  • 7. 2009-08_v05 Adherence to treatment: A major health issue Costing >USD 200 Billions a year to US Health (TC: USD 1,7 Trio ) US: 125 000 deaths per year Annual cost to pharmaceutical companies : >30 USD Billions 2009-08_v05 Annual cost to pharmaceutical companies : >30 USD Billions WHO: The most pressing healthcare issue in the western world. Benchmark? Health services companies spent USD >3 billion on direct marketing advertising in 2009 (Source DMA)
  • 8. 2009-08_v05 The advent of PERSONALIZED medicine 2009-08_v05
  • 9. 2009-08_v05 e-Compliance Platfom based on device fit for purpose Smartsticker™ Fits in real-life treatment process Patient can easily stick it to blistered drug No prior deblistering required 2009-08_v05 No constraint for practical use by patient Reliable material Adaptable to 95% of blister formats Can be integrated in simple logistical flow
  • 10. SCORES: Linking Health & Communication Exceptionally detailed individual compliance reports For their patients treated with your drug In pdf format for convenient reading, printing and saving Branded with your product / company In the form of a service, not a study…
  • 11. 2009-08_v05 SCORES as therapeutic tool FROM REAL-LIFE EXAMPLE “Mr Smith regularly forgets his medication, then compensates by taking a double or even triple dose. This could explain some of his side 2009-08_v05 some of his side effects. This compliance issue should be addressed prior to considering second line treatment.”
  • 12. 2009-08_v05 SCORES as therapeutic tool FROM REAL-LIFE EXAMPLE “Daily variations in Mrs. Jones’ intake pattern are worrisome, and lead to omissions. Patient needs adequate support 2009-08_v05 adequate support to ensure proper drug intake prior to considering a change in dosage or a switch.”
  • 13. 2009-08_v05 Get your compliance report on your cell phone… 2009-08_v05 p. 13
  • 14. Typical content: What is your “adherence” profile and how you can improve it How to handle your disease/condition? … And (personalized) more in-depth content by post. disease/condition? What is a Smartblister, and why does your doctor propose you one? How to use your Smartblister Processing of your personal data p. 14
  • 15. 2009-08_v05 Tailor-made, self-adhesive, Attached micro-chip records precise date and time of each Just to summarize how it works (1/2) 2009-08_v05 p. 15 Tailor-made, self-adhesive, strip is applied to back of drug blister precise date and time of each tablet extraction Data is read in centrallyCompliance report is produced
  • 16. 2009-08_v05 @ @ @ Just to summarize how it works (2/2) 2009-08_v05 p. 16 CRM platform & database 1.As requested in leaflet, patient activates kit by sending SMS with kit identification code 2.Patient is reminded per SMS to return Smartblister if applicable
  • 17. 2009-08_v05 Results/ Take aways… Health Related Objectives ROI: The forbidden word Are we saving lives? Maybe. Did we improved the quality of life of patients? Certainly! And a lot! 2009-08_v05 Marketing and Sales objective Impact on corporate branding Impact on relationship with physicians Impact on consumer trust Calculate yourself the ROI: A cancer live saving drug is costing up to 40 000 USD a year (to…you, the taxpayer). Imagine now the patient has only a 50% adherence to treatment. p. 17
  • 18. 2009-08_v05 One Step Further… How will our next (1to1) « Concept Car » looks like?… 2009-08_v05 p. 18 Just ask us… Pierre De Nayer, Partner, Citobi +32 478 554 667 pierre.de.nayer@citobi.com or denap@citobi.com