Business Challenges for 2017 and What IT Should Do About Them

1. TECHNOLOGY SOLUTIONS DELIVERED
Business Challenges for 2017…
And What IT Should Do About Them
Cloud Native Day – Santa Monica, CA
April 11, 2017

2. Agenda
Business Challenges for IT in 2017
The Cloud-Native Solution
Q&A
Audience Survey

3. From the perspective of the
business (or agency), what are IT’s
biggest challenges?
3

4. Business Challenge #1
Getting IT to Focus
“Above the Value Line”
4

5. Engaging Digital Experiences
Small, Autonomous Teams
Operability
Elastic Scalability
Resilient Applications
DevOps Culture
VALUE
LINE
Google AWS Azure VMW Openstack
OSembedded
CPI
Container Orchestration
Cloud Orchestration
Undifferentiated
Heavy Lifting
Domain of
#SaidNoCEOEver

6. Building Apps that Provide
Innovative Digital
Experiences In-House
6
Business Challenge #2

7. Build Innovative Digital Experiences In-House Again
“By 2020, over 70% of 3rd Platform IT spending will be driven by entirely new
[Digital Transformation] apps and services, ones that didn't — and couldn't —
exist on the 2nd Platform.” – IDC Research
7
Line of Business leaders look for IT to partner with
them to build apps that enhance customer
engagement using cognitive computing informed by
big data analytics.
Move from just presenting data and accepting form
input to recommending next best actions.

8. 8
Business Challenge #3
Deliver Better Software
Faster… and Safer

9. Deliver Better Software Faster… and Safer
IT High Performers (those who practice
on-demand deployment with multiple
deploys per day) have:
• Lead Time to Change of: < 1 hour
• Mean Time to Recover of: < 1 hour
• Change Failure Rates of: 0 - 15%
Source: State of DevOps Report 2016
9

10. Get Us In the Cloud, While
Avoiding Lock-In and Massive
Cost Increases
Business Challenge #4

11. Enterprise Cloud Adoption Has Reached a Tipping Point
By 2018, over half of enterprises' IT
infrastructure and software investments
will be cloud based, reaching 60-70% by
2020 - IDC
Three in five enterprise workloads will
run in the cloud by mid-2018, up from
two in five (41%) today. - 451 Research
By 2020, 21% of large enterprises will be
100% in the cloud. - BetterCloud
11

12. Become a Cloud-Native
Organization
Solution

13. Cloud Native
Definition
13
Cloud Native
DevOps
Continuous
Delivery
ContainersMicroservices

14. 14
Customer Success Story
Commercial Satellite Imagery Provider
Starting point:
• Fragile architecture and applications
• Infrequent, risky deployments
• $40M per satellite to build new ground systems
Current State:
• Resilient architecture
• 250+ production deployments / month
• New ground system in < 2 years and significant savings

15. 15
Customer Success Story
Home Improvement Retailer
Starting point:
• Culture of cost-savings, not innovation
• Infrequent deployments
• Developer creativity and options constrained
Current State:
• Return of “software craftsmanship”
• 12,000 production deployments / year
• Collaborative support for newly adopted technology