More and more operational decision-making and activity that previously required human intervention is being programmatically driven into platforms. This type of intelligent automation baked into cloud-native platforms is transforming Operations teams into champions of delivering business value. This webinar will cover how you can: - Auto detect apps and services running on multiple clouds - Automate problem detection and resolution - Identify behavior patterns, anticipate trends and respond quickly - Why correlation is not causation This is the final webinar in the series presented by Pivotal and Dynatrace on modernizing your application portfolio to cloud-native. Webinars in this series are searchable by title: - Journey to Cloud-Native: Where to start in your app modernization process - Journey to Cloud-Native: Continuous Delivery with Artificial Intelligence - Journey to Cloud-Native: Making Sense of Your Service Interactions - Journey to Cloud-Native: Reducing Production Risks at Scale Thank you in advance for joining us. About the Speakers: Kamala Dasika has been working on the Cloud Foundry product team since its inception in 2011 and previously held various product or engineering positions at VMware, Tibco, SAP and Applied Biosystems. Mike Villiger helps Dynatrace customers implement Application Performance Management technologies and processes in the worlds of Public/Private Cloud, DevOps, Platform-as-a-Service (PaaS) and NoSQL. Presenter : Kamala Dasika, Pivotal and Mike Villiger, Dynatrace

1. © Copyright 2017 Pivotal Software, Inc. All rights reserved.
Journey To Cloud-Native:
Reducing Production Risks at
Scale
Kamala Dasika Michael Villiger
@DasikaKN @MikeVilliger

2. © Copyright 2017 Pivotal Software, Inc. All rights reserved.
Part 1:
Modernize
Apps
Part 2:
Built automation,
feedback loops
Part 3:
Understanding
Services
Reducing
Production Risks at
Scale
Are we there yet?

3. © Copyright 2017 Pivotal Software, Inc. All rights reserved.
Addressing Toil
Toil, as identified by Google’s Site
Reliability Engineering book1
§ Manual
§ Repetitive
§ Automatable
§ Tactical
§ Scales linearly as a service grows
§ Devoid of enduring value
1 Site Reliability Engineering - Edited by Betsy Beyer, Chris Jones,
Jennifer Petoff and Niall Richard Murphy

4. © Copyright 2017 Pivotal Software, Inc. All rights reserved.
Operating
System
Cloud API
Container Orchestration
Google AWS Azure VMW Openstack
Multiple
Languages
Microservices
Support
Services
Marketplace
Spring CloudSpring Boot
DEVELOPMENT
Native
User
Provided Partner
App Deployment
& Management
Availability
Visibility &
Administration
CI/CD Tools,
ID, Security
Health,
Metrics,
Patching
Apps &
Platform
Dashboards
OPERATIONS

5. © Copyright 2017 Pivotal Software, Inc. All rights reserved.
Operating
System
Cloud API
Container Orchestration
Google AWS Azure VMW Openstack
VALUE LINE
Multiple
Languages
Microservices
Support
Services
Marketplace
Spring CloudSpring Boot
DEVELOPMENT
Native
User
Provided Partner
App Deployment
& Management
Availability
Visibility &
Administration
CI/CD Tools,
ID, Security
Health,
Metrics
Patching
Apps &
Platform
Dashboards
OPERATIONS

6. © Copyright 2017 Pivotal Software, Inc. All rights reserved.
Autonomous
Self healing
Immutable consistent infrastructure
Release engineering, deployment
Service lifecycle management
2-layer scheduler
Constant, full-stack patching
Ubiquitous policy enforcement
Control of software supply chain
Monitoring and scanning integration
Turn-key compliance
Cloud-Native
Platform Concepts

7. © Copyright 2017 Pivotal Software, Inc. All rights reserved.
Comprehensive Visibility & Administration
Operations Manager Applications Manager

8. © Copyright 2017 Pivotal Software, Inc. All rights reserved.
4 Levels of High Availability
Availability Zone Fail
4
VM Fail
3
Process Fail
2
App Instance
Fail
1
VM VM
Process
VM VM VM
VM VM
VM VM
VM VM
VM VM

9. © Copyright 2017 Pivotal Software, Inc. All rights reserved.
Container Scheduler Handles Workloads

10. © Copyright 2017 Pivotal Software, Inc. All rights reserved.
Container Scheduler Handles Workloads
Dynamic load
balancing

11. © Copyright 2017 Pivotal Software, Inc. All rights reserved.
Container Scheduler Handles Workloads
Dynamic load
balancing
Remediation
and rebalance
of workloads

12. © Copyright 2017 Pivotal Software, Inc. All rights reserved.
“Cloud is about how
computing is done,
not where”
Paul Maritz , Founding CEO
CF BOSH
Director
Cloud
Provider
Interface
Cloud API
IaaS
Multi-cloud Advantage:
Cloud agnostic view of app & platform operations
VM
Agent
VM
Agent
VM
Agent

13. © Copyright 2017 Pivotal Software, Inc. All rights reserved.
Write App Once, Deploy Anywhere
Customer Managed Pivotal Managed
• 25K Containers
• Just 4 Operators

14. © Copyright 2017 Pivotal Software, Inc. All rights reserved.
“The first time ever we fully upgraded Cloud
Infrastructure with Zero Impact.
In Production.
During Business Hours.
During Peak Business Hours.”

15. Quick Recap of the Journey to Cloud-Na8ve

16. Planning /
Migra+on
Con+nuous
Deployment
Migrate to
Micro Services
Cloud-Na+ve
Opera+ons
Discover Dependencies
Plan Migra2on Scope
Con2nuous
Performance
With AI
Autodiscovery
Self-Healing
Real User Monitoring
Behavior Analy+cs
Full Stack
Cloud-Na2ve
Monitoring

17. confiden8al
© Copyright 2017 Dynatrace Inc. All rights reserved.
Why APM should be an always-on
plaCorm feature

18. © Copyright 2017 Dynatrace Inc. All rights reserved.

19. confiden8al
© Copyright 2017 Dynatrace Inc. All rights reserved.
The typical organiza8on monitors no more than 5%
of their apps for performance and availability

20. © Copyright 2017 Dynatrace Inc. All rights reserved.
How to make APM an always-on plaCorm
feature

21. © Copyright 2017 Dynatrace Inc. All rights reserved.
Goal
Deploy agent
to ALL
components
and
containers

22. © Copyright 2017 Dynatrace Inc. All rights reserved.
Autodiscovery with the Power of BOSH and Dynatrace
$ bosh upload release dynatrace-oneagent.tgz
$ bosh update runtime-config runtime-config-dynatrace.yml
Acting as user 'director' on 'p-bosh'
Successfully updated runtime config
ubuntu@opsmanager192:~$ bosh runtime-config
Acting as user 'director' on 'p-bosh'
releases:
- name: dynatrace-oneagent
version: 1.0
addons:
- name: dynatrace-oneagent
jobs:
- name: dynatrace-oneagent
release: dynatrace-oneagent
properties:
dynatrace:
downloadurl: https://<environmentid>.live.dynatrace.com/installer/agent/unix/latest/<token>
processhooking: 1
proxy:
applogaccess: 1
ubuntu@opsmanager192:~$ bosh deploy

23. © Copyright 2017 Dynatrace Inc. All rights reserved.
Time for a live demo!

24. © Copyright 2017 Pivotal Software, Inc. All rights reserved.
Journey To Cloud-Native:
Reducing Production Risks at
Scale
Kamala Dasika Michael Villiger
@DasikaKN @MikeVilliger