This document discusses usability testing on a low budget. It explains that usability testing involves testing a product with 5 users to find 80% of usability problems. The document provides tips for conducting usability tests inexpensively, including testing remotely over video chat and scheduling short sessions with different users at various times. It emphasizes the importance of getting good results from testers and providing clear instructions while allowing flexibility. The overall message is that low-cost usability testing can be effective through careful planning and execution.

1. Usability Testing on a Dime
What, Why and How
Plain Talk in Complex Times
September, 2012
Joan Winchester, Lead Researcher
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2. What?
http://video.google.com/videoplay?docid=-7301605255558498262#
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6. Why?
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9. Please indicate for EACH person listed on this application any health
coverage, including Medicare or Medicaid, in effect within 24 months prior to
the proposed effective date of this coverage. Each person applying for
coverage must be listed below. If no health care coverage was in effect
within the past 24 months, please indicate NONE. If coverage is
provided for a dependent from a previous marriage or relationship,
please attach a copy of the court documentation showing who is
responsible for the dependent(s)’ health care coverage so that the
insurer can determine whose coverage is primary.
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12. Please answer the questions on the enclosed redetermination form and sign
it.
You may ask another person to help you complete this form. If you do, make
sure both you and the other person sign it.
You must also send us certain things to prove your eligibility. Be sure you give
us up-to-date information.
We need proof of your current income, such as copies of checks, check stubs
or a letter from the people who give you the money. If you have assets, we
need proof of their current value, such as copies of updated bank books, latest
bank statement, copies of bonds, car registration, and life insurance policies.
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15. If we determine that having to pay a premium
results in extreme hardship for a member,
we may, at our sole discretion, waive payment
of the premium or reduce the amount of
the premiums assessed for a particular family.
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30. Please indicate for EACH person listed on this application any health
coverage, including Medicare or Medicaid, in effect within 24 months prior to
the proposed effective date of this coverage. Each person applying for
coverage must be listed below. If no health care coverage was in effect
within the past 24 months, please indicate NONE. If coverage is
provided for a dependent from a previous marriage or relationship,
please attach a copy of the court documentation showing who is
responsible for the dependent(s)’ health care coverage so that the
insurer can determine whose coverage is primary.
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31.  Can you find…
 Please fill in…
 Pretend you are applying for…
 What if you need to…
 You are trying to…
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33. What would you do here?
not
Can you complete the section below?
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34. DO
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35. DON’T
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36. “It takes only five users to uncover
80% of high-level usability problems.”
Jakob Nielsen
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37. TESTING INTERVIEW SCHEDULE
TIME ROOM 1 ROOM 2
..............................................................................
9:00 Sally Jones Sam Smith
..............................................................................
10:00 Meg Green Bill Taylor
..............................................................................
11:00 Ralph Garcia Ty Willis
..............................................................................
12:00 Lunch Lunch
..............................................................................
1:00 Mrs. Elliott Harry Lauder
..............................................................................
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38. Who?
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43. Good testers get
good results!
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45. Where?
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46. When?
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47. “Perfection is achieved not when there
is nothing more to add, but when
there is nothing left to take away.”
Antoine de Saint Exupery
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48. Thank you!
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