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How To Generate Leads
And Drive Revenue With
Social & Email Marketing
Tamara Gielen, Plan to Engage
@tamaragielen
Your presenter today
• 12+ years of
  experience in online
  marketing

• Specialized in email
  marketing

• Author, blogger, spea
  ker, consultant

                 ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com   2
Marketing goal: generate SQLs


              Lead                     Lead
             scoring                 nurturing


   Lead                                                    Tools &
generation             Sales                              Processes
                      Qualified
                       Lead

                ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com   3
The tools you’ll use

                                         Email                         Tools

    Search                  Ads

              Social

    Content                                            Forms

              Testing                                                Analysis




                  ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com   4
What we’ll cover today
1. Using social media to generate leads

2. Scoring leads to identify readiness-to-buy

3. Nurturing leads with email marketing




               ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com   5
Use social media to
generate leads
                      6
1. Relevant content




           ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com   7
Content that people share




          ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com   8
Some examples




         ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com   9
Some examples




         ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com   10
Some examples




         ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com   11
Some examples




         ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com   12
2. Landing pages that convert
• A/B tested design
  & copy




                ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com   13
2. Landing pages that convert
• A/B tested design
  & copy

• Single-topic




                 ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com   14
2. Landing pages that convert
• A/B tested design
  & copy

• Single-topic

• No site-navigation




                 ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com   15
2. Landing pages that convert
• A/B tested design
  & copy

• Single-topic

• No site-navigation

• Short forms


                 ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com   16
3. Traffic, traffic, traffic




          Ads                             Email
                     Search
         Social


              ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com   17
Tweet about your content




          ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com   18
Promote it on Facebook




          ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com   19
Blog about it




           ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com   20
Calls-to-action everywhere




          ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com   21
Calls-to-action everywhere




          ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com   22
Calls-to-action everywhere




          ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com   23
Promote it to your list




           ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com   24
Capture



Analyze                     Score                    NEXT STEP


          Nurture




YES        Convert?                 NO




                  ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com   25
Score leads to identify
readiness-to-buy
                          26
Lots of criteria to score on

                                           Email
                Web behavior
                                         responses



                                                                 Event
         BANT
                                                              attendance




Demographics
                         Score                                        Sales input




                      ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com   27
Score defines message flow




          ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com   28
Nurture leads with email
marketing
                           29
Permission is key




          ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com   30
Basic lead nurturing campaigns


New incoming leads
                                  Stay in touch
- Welcome
                                  Focus content & timing on:
- Educate
                                  -buyer roles  personas
- Promote other content           -buying stages




                      ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com   31
Sample lead nurturing path
• Day 1: introductory email




               ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com   32
Sample lead nurturing path
• Day 1: introductory email
• Day 10: content related to previous
  download




               ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com   33
Sample lead nurturing path
• Day 1: introductory email
• Day 10: content related to previous
  download
• Day 15: personal email from sales rep




              ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com   34
Sample lead nurturing path
• Day 1: introductory email
• Day 10: content related to previous
  download
• Day 15: personal email from sales rep
• Day 30: Best practices white paper




              ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com   35
Sample lead nurturing path
• Day 1: introductory email
• Day 10: content related to previous
  download
• Day 15: personal email from sales rep
• Day 30: Best practices white paper
• Day 45: call from sales rep to check in



               ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com   36
Sample lead nurturing path
• Day 1: introductory email
• Day 10: content related to previous
  download
• Day 15: personal email from sales rep
• Day 30: Best practices white paper
• Day 45: call from sales rep to check in
• Day 60: Email promoting webinar series


              ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com   37
Sample lead nurturing path
• Day 1: introductory email
• Day 10: content related to previous
  download
• Day 15: personal email from sales rep
• Day 30: Best practices white paper
• Day 45: call from sales rep to check in
• Day 60: Email promoting webinar series
• Day 75: personal email from sales rep
  offering product demo
              ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com   38
Sample lead nurturing path
• Day 1: introductory email
• Day 10: content related to previous download
• Day 15: personal email from sales rep
• Day 30: Best practices white paper
• Day 45: call from sales rep to check in
• Day 60: Email promoting webinar series
• Day 75: personal email from sales rep offering
  product demo
• Day 85: Call from sales rep to schedule in-
  person meeting

                ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com   39
Sample lead nurturing path
•   Day 1: introductory email
•   Day 10: content related to previous download
•   Day 15: personal email from sales rep
•   Day 30: Best practices white paper
•   Day 45: call from sales rep to check in
•   Day 60: Email promoting webinar series
•   Day 75: personal email from sales rep offering product demo
•   Day 85: Call from sales rep to schedule in-person meeting
•   Day 90: sales proposal via email



Source:
http://www.marketo.com/library/definitive-guide-to-lead-nurturing.pdf


                         ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com   40
Some great
resources
Check these out!




          ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com   42
B2Bemailmarketing.com




         ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com   43
Thank you!

Connect with me:

tamara@PlanToEngage.com
+32 477 666 930
www.PlanToEngage.com
www.linkedin.com/in/tamaragielen
                                   44

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How To Generate Leads And Drive Revenue Via Email And Social

  • 1. How To Generate Leads And Drive Revenue With Social & Email Marketing Tamara Gielen, Plan to Engage @tamaragielen
  • 2. Your presenter today • 12+ years of experience in online marketing • Specialized in email marketing • Author, blogger, spea ker, consultant ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 2
  • 3. Marketing goal: generate SQLs Lead Lead scoring nurturing Lead Tools & generation Sales Processes Qualified Lead ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 3
  • 4. The tools you’ll use Email Tools Search Ads Social Content Forms Testing Analysis ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 4
  • 5. What we’ll cover today 1. Using social media to generate leads 2. Scoring leads to identify readiness-to-buy 3. Nurturing leads with email marketing ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 5
  • 6. Use social media to generate leads 6
  • 7. 1. Relevant content ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 7
  • 8. Content that people share ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 8
  • 9. Some examples ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 9
  • 10. Some examples ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 10
  • 11. Some examples ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 11
  • 12. Some examples ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 12
  • 13. 2. Landing pages that convert • A/B tested design & copy ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 13
  • 14. 2. Landing pages that convert • A/B tested design & copy • Single-topic ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 14
  • 15. 2. Landing pages that convert • A/B tested design & copy • Single-topic • No site-navigation ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 15
  • 16. 2. Landing pages that convert • A/B tested design & copy • Single-topic • No site-navigation • Short forms ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 16
  • 17. 3. Traffic, traffic, traffic Ads Email Search Social ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 17
  • 18. Tweet about your content ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 18
  • 19. Promote it on Facebook ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 19
  • 20. Blog about it ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 20
  • 21. Calls-to-action everywhere ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 21
  • 22. Calls-to-action everywhere ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 22
  • 23. Calls-to-action everywhere ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 23
  • 24. Promote it to your list ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 24
  • 25. Capture Analyze Score NEXT STEP Nurture YES Convert? NO ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 25
  • 26. Score leads to identify readiness-to-buy 26
  • 27. Lots of criteria to score on Email Web behavior responses Event BANT attendance Demographics Score Sales input ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 27
  • 28. Score defines message flow ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 28
  • 29. Nurture leads with email marketing 29
  • 30. Permission is key ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 30
  • 31. Basic lead nurturing campaigns New incoming leads Stay in touch - Welcome Focus content & timing on: - Educate -buyer roles  personas - Promote other content -buying stages ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 31
  • 32. Sample lead nurturing path • Day 1: introductory email ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 32
  • 33. Sample lead nurturing path • Day 1: introductory email • Day 10: content related to previous download ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 33
  • 34. Sample lead nurturing path • Day 1: introductory email • Day 10: content related to previous download • Day 15: personal email from sales rep ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 34
  • 35. Sample lead nurturing path • Day 1: introductory email • Day 10: content related to previous download • Day 15: personal email from sales rep • Day 30: Best practices white paper ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 35
  • 36. Sample lead nurturing path • Day 1: introductory email • Day 10: content related to previous download • Day 15: personal email from sales rep • Day 30: Best practices white paper • Day 45: call from sales rep to check in ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 36
  • 37. Sample lead nurturing path • Day 1: introductory email • Day 10: content related to previous download • Day 15: personal email from sales rep • Day 30: Best practices white paper • Day 45: call from sales rep to check in • Day 60: Email promoting webinar series ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 37
  • 38. Sample lead nurturing path • Day 1: introductory email • Day 10: content related to previous download • Day 15: personal email from sales rep • Day 30: Best practices white paper • Day 45: call from sales rep to check in • Day 60: Email promoting webinar series • Day 75: personal email from sales rep offering product demo ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 38
  • 39. Sample lead nurturing path • Day 1: introductory email • Day 10: content related to previous download • Day 15: personal email from sales rep • Day 30: Best practices white paper • Day 45: call from sales rep to check in • Day 60: Email promoting webinar series • Day 75: personal email from sales rep offering product demo • Day 85: Call from sales rep to schedule in- person meeting ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 39
  • 40. Sample lead nurturing path • Day 1: introductory email • Day 10: content related to previous download • Day 15: personal email from sales rep • Day 30: Best practices white paper • Day 45: call from sales rep to check in • Day 60: Email promoting webinar series • Day 75: personal email from sales rep offering product demo • Day 85: Call from sales rep to schedule in-person meeting • Day 90: sales proposal via email Source: http://www.marketo.com/library/definitive-guide-to-lead-nurturing.pdf ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 40
  • 42. Check these out! ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 42
  • 43. B2Bemailmarketing.com ©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 43
  • 44. Thank you! Connect with me: tamara@PlanToEngage.com +32 477 666 930 www.PlanToEngage.com www.linkedin.com/in/tamaragielen 44